Learning activity 3

Evidence: How can I help you?

Select an electronic device and explain the possible technical problems any
user can face, fill in the format. Then, make a three minutes video in which you
show the problem and explain its solution. There is an example in blue.

Technological device: Cell phone

Identify the Express the problem in a tag
Describe the solution
problem question
Problem 1
Delete information you do
Data storage can be a not use. For example audio
Data
nightmare, can’t it? notes or photos you are not
storage
going to use later.
Stay away from interference
The cell phone has no such as tunnels, bridges, or
signal, the coverage antenna loud speakers, if this does
Problem 2
does not have any power not work, remove the battery
level. Doesn’t it? from the phone and SIM
card, and restart the device.
Your device may be being
attacked by viruses such as
malware or adware, be
My phone redirects me to careful when downloading
Problem 3
web sites automatically. applications from the WEB,
Doesn’t it? we recommend installing a
recognized antivirus such as
avast or norton
Probably the battery of your
cell has suffered damage by
The battery of my cell phone overload or its useful life has
has suddenly inflated, its been reduced or finalized. If
Problem 4 size has changed and the you have access to another
phone does not turn on. similar battery, replace the
Hasn’t it? one that has faults, if it is not
possible, take the cell phone
to technical service
Try resetting the device, if
you are in an area with a
Problem 5 high probability of signal,
A message appears on the
this may be because your
phone screen: Without
operator or the competent
Service. Doesn’t it?
authorities have blocked
When you finish your work, send the files to your instructor through the
platform as follows:

1. Click the title of this evidence.

2. Click Examinar mi equipo and look for the files in your computer. Make
sure the files are attached.
3. Leave a comment for the instructor (optional).
4. Click Enviar.

Note: This evidence is an individual activity. Remember to check the learning

guide in order to know if you have done all the assigned activities, know how to
develop them and deliver them correctly.

Criterios de evaluación
Intercambia información formulando preguntas de confirmación para verificar
lo que se ha dicho, haciendo uso de la estructura gramatical requerida.