APPLICATION RELIABILITY & RESILIENCY

To help ABC company evaluate their application’s “fitness”, I would perform an assessment by understanding it’s Reliability &
Resiliency results across 7 areas of focus.

Tier 1 Tier 2 Tier 3

Evaluation Approach
Monitor &
3.00-2.20 3.00-1.85 3.00-1.65
Sustain
• Questionnaire based evaluation in the form of discussion workshops for
each application, surfacing current issues and pain points. Improve &
2.19-1.98 1.84-1.50 1.64-0.60
• Derived scorecard based on the 7 reliability lenses, scoring from 0 – 3. Maintain

• Supplemented with Infrastructure inputs & findings. Immediate

< 1.98 < 1.50 < 0.60
Attention
Understanding Scorecard & Heatmap Results

Step 1: Collated scores for 7 areas of evaluation are Step 2: Application mapping against business domains Step 3: Results visualised in heatmap
mapped against expected Tier ranges. (L2), and aggregation of rationalised scores across all Tiers. based on ABC's industry landscape

REL RES Lens Score Lens Channel Specific Fitness 3

Tier Tier Score
Colour Applications Colour 1 Marketing
✓ Availability 2.50 Green AA 3 2.39 Green

✓ ✓ Avoidance 1.55 Red CC 2 2.20 Green

✓ Recovery 2.30 Green BB 1 2.31 Green
✓ ✓ Redundancy 2.00 Amber Mobile App 1 2.12 Amber
✓ ✓ Regulatory 3.00 Green Aggregated Total Green
✓ ✓ Robustness 1.92 Amber
✓ Scalability 1.60 Red
2.00 2.09 Aggregated Total 2.12 Amber
Example: Tier 1 Application: Application AA