Professional Documents
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research-article2015
HRDXXX10.1177/1534484315603612Human Resource Development ReviewMercurio
An Integrative Literature
Review
Zachary A. Mercurio1
Abstract
This article responds to the call for the identification of a core essence of organizational
commitment. Since this call 14 years ago, scholars studying organizational commitment
have not come to an agreement as to the nature of organizational commitment, and how
it develops. The research’s fragmentation creates a problem in a time when practitioners
are looking toward organizational commitment interventions to attract, retain, and
develop talent and enhance employee performance. With organizational commitment
research remaining confounding and fragmented, further clarification of what commitment
is and how it develops is warranted and important to guide future research and evidence-
based practice. Through a review of the competing and overlapping organizational
commitment theoretical frameworks and the empirical research on the consequences
of affective organizational commitment, this article proposes a conceptual framework
in which affective commitment, or the emotional attachment to the organization, is an
important core essence of organizational commitment.
Keywords
organizational commitment, affective commitment, employee commitment, employee
emotional commitment
On the topic of human motivation, Abraham Maslow stated, “The fact is that people are
good. Give people affection and security and they will give affection and be secure in
their feelings and their behavior” (Lowry, 1973, p. 18). Securing employees’ affection
Corresponding Author:
Zachary A. Mercurio, Colorado State University, Campus Delivery 8011, Fort Collins, CO 80523-8011, USA.
Email: Zachary.Mercurio@colostate.edu
390 Human Resource Development Review 14(4)
. . . poor morale can be a cancer that slowly spreads and vitiates the commitment of even
those who are seen as role models. The agency fell from 66th on the 2007 list of the “Best
Places to Work” to 226 out of 300 in 2013. (para. 5)
Risher observed that poor morale, an attitude or feeling, can consequently impair
employee commitment.
Other modern practitioners seem to agree. In 2014, Forbes Magazine published an
article titled “Engage Your Employees or Lose Billions.” Alvino (2014) observed that
behaviors such as working long hours and productivity are enacted first by an emo-
tional attachment, or commitment, to an organization’s mission or story. In addition,
the Association for Talent Development (ATD) released a bulletin titled “Four Ways to
Gain Employees Commitment.” Pangarkar and Kirkwood (2013) stated, “Employee
engagement is the holy grail for every business leader. It’s described in a variety of
ways but generally defined as when employees fully invest emotionally, mentally, and
physically so they focus on achieving the organization’s objectives” (para. 1). To fur-
ther underscore the need for an exploration into what commitment is and how it devel-
ops, in 2014, Gallup released a poll that found just three out of every 10 employees felt
engaged in their jobs and committed to their organizations (Clifton, 2014).
The recent attention given to engagement and commitment in the popular manage-
ment press has centered heavily on emotional well-being when describing employee
commitment to organizations. William Davies (2015), in The Atlantic article “All the
Happy Workers” further examined the modern organizational and societal need for
happy and emotionally committed employees. Davies (2015), while highlighting the
refocus of corporations on emotional commitment and well-being, stated, “ . . . this is
the monistic philosophy of the 21st-century manager: Each worker can become better,
in body, mind, and output” (para. 45).
Mercurio 391
Purpose
At the same time 21st-century managers renew a focus on and investment in employee
attitudes and organizational commitment, HRD and OD scholars have lamented that
the stream of organizational commitment literature remains confounding, fragmented,
and difficult to access (Cohen, 2007; Fischer & Mansell, 2009; Meyer et al., 2002;
Morrow, 2011; Mowday, 1999; Solinger, van Olffen, & Roe, 2008; Stazyk, Pandey,
& Wright, 2011). The fragmented state of the organizational commitment research, a
renewed practitioner focus on commitment as an HRD strategy, and the increased
popular attention given to the role of emotional attachment to organizations warrants
a modern review of the organizational commitment literature with a focus on affec-
tive (or emotional and attitudinal) organizational commitment as termed by Meyer &
Allen (1984).
Thus, this article intends to serve as a modern review, analysis, and synthesis of the
affective organizational commitment scholarly literature within the broader context of
organizational commitment. The ultimate goal of this review is to provide direction for
future researchers and practitioners studying organizational commitment, and more
specifically, how affective organizational commitment is developed and managed.
Furthermore, this review responds to Meyer and Herscovitch’s (2001) call for the defi-
nition of a core essence of organizational commitment by arguing that affective com-
mitment is an important core essence of the organizational commitment construct.
This article is organized into the following sections: (a) method, (b) statement of
the problem, (c) an integrative literature review of the construct of affective commit-
ment within the context of the broader organizational commitment literature, (d) find-
ings and conceptual model of affective commitment as a core essence of organizational
commitment, and (e) implications for researchers and practitioners.
Method
Based on recommendations by Torraco (2005), the following outlines the strategy of
selecting and analyzing the articles and texts used in this review. The method of con-
ducting this integrative literature review is in alignment with the article’s stated pur-
pose to synthesize a very complex and confounding stream of organizational
commitment research to situate affective commitment as an important core essence of
organizational commitment. First, the seminal and high-impact articles and texts on
organizational commitment as a general construct were selected and reviewed to cap-
ture the evolution of the construct and to review the various competing and overlap-
ping theoretical frameworks. Articles and texts published from 1960 to present were
reviewed to scaffold the construct of organizational commitment’s development from
its initial appearance in scholarly journals. The time range of selected articles was
determined by selecting the first articles specifically naming employee and/or organi-
zational commitment as a distinguished construct (e.g., Becker, 1960; Buchanan,
1974; Gouldner, 1960; Kanter, 1968; Steers, 1977). The high-impact, seminal articles
that serve as the scaffolding for this review were initially identified by examining the
392 Human Resource Development Review 14(4)
reference lists of the most often cited (as statistically reported by Google Scholar)
meta-analyses and existing literature reviews on organizational commitment pub-
lished within the past 15 years. The articles on organizational commitment as a general
construct were selected to serve as the context and backdrop from which to distinguish
the construct of affective commitment and describe its evolution.
Next, articles that presented both one dimensional and multidimensional concep-
tual models that included definitions of affective organizational commitment as a dis-
tinguished construct were selected and reviewed. These articles were selected to
compare and contrast the definitions of affective commitment with the early defini-
tions of the general construct of organizational commitment to determine if affective
commitment and the original, defined construct of organizational commitment dis-
played commonalities and therefore may be a theoretical core of organizational com-
mitment. Meyer and Allen’s (1991) three-component model of organizational
commitment was selected to serve as the base from which to select and analyze articles
that investigated and theorized on the three most widely recognized and studied forms
of commitment: affective, normative, and continuance commitment.
Then, articles that focused on both the theoretical frameworks and empirical
research of the antecedents and consequences of affective commitment, specifically,
were selected and analyzed. In addition, meta-analyses that combined the study of the
antecedents and consequences of affective, normative, and continuance commitment
were selected and reviewed to determine commonalities and incongruences among the
findings. Finally, research articles in the past 15 years that studied and linked HRD
practices as antecedents to affective commitment were selected to inform the discus-
sion of implications to practitioners and researchers.
Research databases and portals such as Google Scholar, EBSCO Academic Search
Premier, JSTOR, and ERIC served as the portals for accessing the literature. The data-
bases were queried using the keywords: affective commitment, organizational com-
mitment, employee commitment, and employee emotional commitment. A total of 75
texts and peer-reviewed articles were selected for review based on the above criteria.
commitment, and whether dominant frameworks such as Meyer and Allen’s (1991)
three-component framework are valid across multiple contexts and accurately describe
the phenomenon of commitment. This debate is evidenced by the recent research ques-
tioning the efficacy of the theorizing around organizational commitment and its poten-
tial role in fragmenting future empirical research (Fischer & Mansell, 2009; Fornes,
Rocco & Wollard, 2008; Solinger et al., 2008; Stazyk et al., 2011).
Furthermore, with the significant meta-analyses of organizational commitment
research now nearing a decade old and practitioner publications citing commitment as
a key variable in workforce development, it is important and useful to conduct a review
of the literature that may clarify and focus an area of future organizational commit-
ment research and add to the modern organizational commitment literature.
Commitment as Multidimensional
Out of the previously reviewed theoretical bases, researchers have developed impor-
tant multidimensional models that conceptualize organizational commitment as
nuanced, with overlapping and multiple meanings and bases that include all of the
above definitions and theories (Angle & Perry, 1981; Jaros, Jermier, Koehler, &
Sincich, 1993; Meyer & Allen, 1984, 1991; O’Reilly & Chatman, 1986). Perhaps the
most well-known and enduring multidimensional conceptualization is Meyer and
Allen’s (1991) three-component framework. This framework presents organizational
commitment as a complementary relationship between attitudinal and behavioral defi-
nitions of commitment. They proposed that affective commitment (the desire to remain
in the organization), continuance commitment (the need to remain in the organiza-
tion), and normative commitment (the mind-set of an obligation to remain in the orga-
nization) are interrelated and may be experienced and demonstrated by individuals
simultaneously. In fact, Meyer and Allen (1991) proposed that these varying theories
of commitment should not be defined as types of commitment, but rather as compo-
nents of commitment.
Meyer and Allen (1991) also theorized that attitudinal commitment and behavioral
commitment are not mutually exclusive theories. For example, they state that affective
commitment may result from specific, freely chosen behaviors that, over time, may
lead individuals to then feel affectively attached to the organization.
Cohesion Commitment
One of the first inquiries into affective commitment as a distinct construct was Kanter’s
(1968) non-experimental, comparative study of utopian communities. Kanter first
398 Human Resource Development Review 14(4)
proposed and hypothesized three major constructs that facilitate commitment to social
communities and organizations: continuance, cohesion, and control. Furthermore,
Kanter posited that these three constructs of commitment are manifested in a person
by cognition (continuance), cathexis (cohesion), and evaluative (control) mechanisms.
It is the second variable, cohesion by cathexis, that formed the notion of cohesion
commitment that serves as the basis of the modern research of affective commitment.
Kanter (1968) defined cohesion commitment as “ . . . attachment to social relation-
ships which absorb the individual’s fund of affectivity” (p. 501).
Kanter (1968) chose 91 utopian communities and used longevity as an indicator of
success. A system that existed for more than 25 years was determined successful and
one that existed for fewer than 25 years was deemed unsuccessful. Kanter found,
through a 260-question survey designed with hypothesized commitment variables,
that successful utopian communities employed strategies to intentionally design cohe-
sion commitment, whereas unsuccessful communities did not structure practices to
this effect (Kanter, 1968). Kanter found that one of the key variables of a successful
utopian community was “communion” and defined this variable as “becoming part of
a whole, the mingling of self with group” (p. 509). This definition still resonates in the
affective commitment research today.
Building upon Kanter (1968) and earlier research on profession identification,
Sheldon (1971) made an important distinction of affective commitment as a construct
by defining commitment as an “attitude or orientation toward an organization which
links or attaches the identity of the person to the organization” (p. 143). This distinc-
tion of commitment as attitudinal and not solely behavioral helped create the path of
the development and distinguishability of affective commitment as a discriminate con-
struct. Sheldon studied scientists and engineers in research laboratories to determine if
social involvement and investments impacted the participants’ commitment to their
organizations. Sheldon (1971) found that when participants did not involve themselves
in the organization through social relationships, in spite of investments (i.e., time
spent), they tended to withdraw from the organization.
Buchanan (1974) corroborated Sheldon’s (1971) research and also defined commit-
ment as a psychological bond to an organization. More specifically, Buchanan sur-
veyed 279 business and government managers and found that there are activities that
organizations can structure that lead to the development of higher levels of commit-
ment. Specifically, Buchanan found that peer group cohesion and attitudes toward the
organization related significantly to commitment, and that tactics focused on early
socialization into the organization correlated positively with attitudes of commitment.
The early research that defined affective commitment as a construct led to important
inquiries into the consequences of low and high levels of affective commitment.
Meyer and Allen’s (1984) study of full-time university employees at various job
levels found that tenure (time invested) in an organization was not a specific variable
that directly produced commitment. Conversely, they found that time spent in an orga-
nization correlated to higher affective commitment measures, which may have led to
longer tenures. Meyer and Allen (1984), therefore, found that the nature of commit-
ment was significant in predicting tenure versus tenure predicting commitment. This
research further distinguished and solidified that affective commitment as a construct
seemed to be a distinct, discriminate, and influential construct, much as Mowday et al.
(1979) previously theorized (Meyer & Allen, 1991).
Meyer and Allen (1991) went further in categorizing and deconstructing prevailing
debates about the definition and distinction of types of commitment and created a
three-component conceptualization of commitment that has been utilized in numerous
subsequent research studies. As noted previously, this model describes commitment as
a desire (affective), a need (continuance), and an obligation (normative) (Meyer &
Allen, 1991; Somers, 1995). Much of the research, however, has found that affective
commitment has the strongest predictive relationship with outcomes such as turnover
and absenteeism (Meyer et al., 2002).
OQM. The OQM consisted of 15 items designed to measure the feelings that individu-
als have about their organization. The questions on the instrument are phrased both
positively and negatively to control for response bias and measure variables of com-
mitment such as values congruence with the organization, feelings of care for the
organization, pride in the organization, and willingness to put forth extra effort into the
organization (Mowday et al., 1979).
Mowday et al. (1979) administered the OQM to 2,563 employees in various con-
texts including the public sector, university settings, hospital settings, banks, telephone
companies, scientists, engineers, automobile companies, psychiatric technicians, and
with retail management trainees. Measures selected for correlational and predictive
purposes included job involvement, job satisfaction, career satisfaction, turnover,
absenteeism, intent to leave, and performance. Through laborious analysis and testing,
they found acceptable evidence of convergent, discriminant, and predictive validity.
Arguably, one of the most significant findings relates to the predictive validity of the
OQM. Mowday et al. (1979) found that high levels of affective commitment to an
organization, among other possible causes, might predict employee turnover, absen-
teeism, and tenure. The relationship between affective commitment and performance,
however, was not as strong (Mowday et al., 1982; Mowday et al., 1979).
Mercurio 401
Meta-Analyses
Several researchers have performed important meta-analyses of the literature on affec-
tive commitment that have categorized research of the construct by organizing ante-
cedents, correlates, and consequences of affective commitment (Cooper-Hakim &
Viswesvaran, 2005; Mathieu & Zajac, 1990; Meyer et al., 2002; Riketta, 2005). As
mentioned in this article’s problem statement, since the topic’s emergence in the 1960s
and 1970s, the abounding, fragmented, and sometimes conflicting theories and
research on affective commitment seem to have proved difficult for researchers to
accurately design research projects to measure and investigate the construct. By creat-
ing categories for research, meta-analyses have been an important research method in
advancing the knowledge of how affective commitment is developed and managed,
and how it affects individuals in organizations.
Absenteeism. In addition, affective commitment has been found to be one of the pri-
mary predictors of absenteeism of employees, although correlations have been weaker
than those of employee turnover. Higher levels of affective commitment have been
shown in studies to lower absenteeism rates (Mathieu & Zajac, 1990; Mowday, Porter,
& Steers, 2013; Mowday et al., 1982; Randall, 1990; Solinger et al., 2008; Somers,
1995, 2009).
Organizational citizenship behaviors. Studies have also shown that affective commit-
ment is positively correlated and predictive with exhibited organizational citizen-
ship behaviors (Liu, 2009; Meyer et al., 2002; Shore & Wayne, 1993; Williams &
Anderson, 1991). Organizational citizenship has been generally defined as the dis-
cretionary behavior of the individual to exhibit extra effort that is not recognized by
a formal rewards or evaluative system (Katz, 1964; Organ, 1988, 1997). The impli-
cations of these findings in organizations are especially important in the modern
context. In the continued age of globalization and innovation, where organizations
are attempting to maximize employee output, further investigation on the impact of
creating an emotional bond between the individual and the organization and behav-
iors is warranted.
Stress. A growing area of research into the consequences of affective commitment has
centered on the moderating effects of affective commitment on stress in the workplace
(Meyer et al., 2002; Schmidt, 2007). Schmidt (2007) found that affective commitment
may mediate stress levels in the workplace by diminishing feelings of burnout and
emotional exhaustion. The research into this consequence remains limited, yet promis-
ing, in terms of potential contributions to the management of employee well-being.
Findings
The findings below respond to the purpose of this article: to review the affective
organizational commitment scholarly literature within the broader context of organi-
zational commitment to argue that affective commitment is a core essence of orga-
nizational commitment. Three significant findings of this review are (a) affective
commitment seems to serve as a historical and theoretical base for organizational
commitment theories, (b) affective commitment may more strongly influence work
behaviors than other components or proposed forms of commitment, and (c) affec-
tive commitment may be reasonably considered a core essence of organizational
commitment.
404 Human Resource Development Review 14(4)
Therefore, it may be hypothesized through this review that, as the most influential
form of commitment, affective commitment may mediate and affect employee behav-
ior and reactions to transactions with the organization.
Conceptual Model
As a result of this study, and to depict its findings, a new conceptual model of affective
commitment as the core essence of organizational commitment is proposed (Figure 1).
The model depicts the synthesis of this review of the literature. Affective commitment
is represented as the center core and source that most strongly affects individual
behaviors and feelings, shapes individual perceptions, and may mediate the individu-
al’s reactions to organizational transactions. In addition, the complementary relation-
ships between transactions, behaviors, perceptions, and feelings included in Meyer
and Allen’s (1991) three-component model are depicted through bi-directional arrows
between these concepts. The dashed, returning arrows to affective commitment from
major concepts also include the assertion that affective commitment can be further
enhanced through a pattern of behaviors, transactions, perceptions, and feelings
(Meyer & Allen, 1991). However, it is important to note that as a result of this review,
the model depicts affective commitment as the primary influencer and source of the
subsequent components.
Implications
Defining affective commitment as a core essence of organizational commitment has
important implications for both practitioners and researchers. Affective commitment
has been generally defined as the emotional attachment to the organization. Jaros et al.
(1993) defined affective commitment as “the degree to which an individual is psycho-
logically attached to an employing organization through feelings such as loyalty,
affection, warmth, belongingness, fondness, pleasure, and so on” (p. 954). Meyer and
Allen (1991) defined it as “the employee’s emotional attachment to, identification
with, and involvement in the organization” (p. 67). Given that high levels of affective
commitment affect employee behaviors, the major question, then, for practitioners is,
“How does the organization strategically plan for, and facilitate an emotional bond
406 Human Resource Development Review 14(4)
Individual Behaviors
Tenure, turnover,
absenteeism,
performance,
organizational
citizenship
affects
Organizational
Individual Perceptions (Affective) Transactions/Investments
Perceptions of HR shapes mediates
Commitment Benefits, rewards, time,
practices, transactions, Emotional attachment effort, salary
organizational support to the organization
affects
Individual Feelings
Trust, cohesion, stress
between the employee and the organization?” The primary question for researchers is,
“What are the predictors and causes of high levels of affective commitment?”
High-Commitment HR Practices
Research has demonstrated that HR practices that are grounded in the theories of
organizational commitment can positively shape employee attitudes related to affec-
tive commitment to organizations (Kehoe & Wright, 2010; Morrow, 2011; Paré &
Tremblay, 2007; Whitener, 2001). In addition, researchers have found that HR prac-
tices that focus on commitment positively affect employee perceptions of the orga-
nization, which can result in higher levels of affective commitment as well as
increased organizational trust (Allen & Shanock, 2013; Kinnie et al., 2005; Nyhan,
1999; Sun et al., 2007). The ability for employees to feel involved and aware of HR
practices has also been found to contribute to elevating affective commitment levels
(Morrow, 2011).
Conclusion
The objective of this review was to respond to Meyer and Herscovitch’s (2001) call for
the identification of a core essence of organizational commitment research. Within the
last 14 years, scholars studying commitment have still not come to an agreement as to
the nature of organizational commitment and how it develops. This fragmentation cre-
ates a problem in a time when practitioners are looking toward organizational commit-
ment interventions to attract and retain talent and improve performance. With
organizational commitment research remaining confounding and fragmented, further
clarification of what commitment is and how it develops is warranted to guide future
research and evidence-based practice. Through a review of the competing and over-
lapping theoretical frameworks on organizational commitment and the empirical
research on the consequences of organizational commitment, the construct of affective
commitment seems to be at the core of organizational commitment (Solinger et al.,
2008) and an important focus for future research and practice.
Affective commitment, first termed by Meyer and Allen (1984), refers to the emo-
tional attachment of an individual to the organization. The reviewed research indicates
that affective commitment is more predictive of major organizational consequences
such as turnover, absenteeism, and organizational citizenship behaviors than the theo-
rized behavioral or transactional constructs of organizational commitment. This has
important implications for both researchers and practitioners. First, researchers may
utilize the conceptualization offered in this article to guide future research and longi-
tudinal studies on the antecedents of affective commitment, specifically. Second, prac-
titioners may use this article to begin examining how their organization focuses on
410 Human Resource Development Review 14(4)
fostering an emotional bond between the individual and the organization within exist-
ing and newly developed HR practices.
Funding
The author received no financial support for the research, authorship, and/or publication of this
article.
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Author Biography
Zachary A. Mercurio is a PhD student in the Organizational Learning, Performance, and Change
program at Colorado State University in Fort Collins, CO.