Professional Documents
Culture Documents
Table of Contents
Table of Contents ................................................................................................. 1
Introduction ......................................................................................................... 2
CHAPTER 1: FOLLOW FOOD SAFETY PROGRAM ..................................................... 4
1.1 Access and use relevant information from organisational food safety program. ...... 6
1.2 Follow policies and procedures in food safety program. ...................................... 9
1.3 Control food hazards at critical control points. ..................................................11
1.4 Complete food safety monitoring processes and complete documents as
required. .....................................................................................................15
1.5 Identify and report non-conforming practices. ..................................................17
1.6 Take corrective actions within scope of job responsibility for incidents where food
hazards are identified ....................................................................................19
CHAPTER 2: STORE FOOD SAFELY. ...................................................................... 22
2.1 Select food storage conditions for specific food type. ..........................................25
2.2 Store food in environmental conditions that protect against contamination and
maximise freshness, quality and appearance. ...................................................28
2.3 Store food at controlled temperatures and ensure that frozen items remain frozen
during storage. .............................................................................................31
2.4 Ensure food is stored to avoid cross-contamination of ingredients. .......................33
CHAPTER 3: PREPARE FOOD SAFELY. ................................................................. 36
3.1 Use cooling and heating processes that support microbiological safety of food. ......38
3.2 Monitor food temperature during preparation using required temperature
measuring device to achieve microbiological safety. ..........................................40
3.3 Ensure safety of food prepared, served, and sold to customers. ...........................44
3.4 Prepare food to meet customer requirements, including actions to address
allergen requests by customers. .....................................................................46
CHAPTER 4: PROVIDE SAFE SINGLE-USE ITEMS. ................................................ 50
4.1 Store, display and provide single-use items, so they are protected from damage
and contamination. .......................................................................................53
4.2 Follow instructions for items intended for single use. .........................................55
CHAPTER 5: MAINTAIN A CLEAN ENVIRONMENT ........................................... 58
5.1 Clean and sanitise equipment, surfaces, and utensils. .......................................60
5.2 Use appropriate containers and prevent the accumulation of garbage and
recycled matter. ...........................................................................................62
5.3 Identify and report cleaning, sanitising and maintenance requirements. ..............65
5.4 Dispose of, or report damaged or unsafe eating, drinking or food handling
utensils. ......................................................................................................68
5.5 Take measures within the scope of responsibility to ensure food handling areas
are free from animals and pests and report incidents of animal or pest
infestation. ..................................................................................................70
CHAPTER 6: DISPOSE OF FOOD SAFELY. ............................................................. 74
6.1 Mark and separate from other foodstuffs any food identified for disposal until
disposal is complete. .....................................................................................76
6.2 Dispose of food promptly to avoid cross-contamination. ....................................79
6.3 Use appropriate documentation to record disposed food items............................81
References ......................................................................................................... 85
Knowledge evidence (KE) Compliance ........................... Error! Bookmark not defined.
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Introduction
Food handling procedures specific to food handling and preparation are referred to as
food safety practices. These include receiving, storing, processing, displaying,
packaging, and transporting food. For the sake of everyone's health, food safety and
contamination control are essential. Australia has laws and regulations to ensure that
both domestically produced and imported food are safe.
The Australian Government and state and territory governments enforce the standards
in line with their food legislation.
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The Food Standards Australia New Zealand (FSANZ) enforces the Australia New Zealand
Food Standards Code, which serves as Australia's national Standard for food safety.
Local councils hire health inspectors to enforce local compliance with state and federal
regulations.
Inspection regimes:
Environmental health authorities are employed by the local government (council) where
the food business is located, and they f examine food facilities.
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The success of any food business depends on a consistent level of food safety and great
food quality. A food safety program can increase your company's productivity, reduce
waste, and guard against potential food safety hazards.
The national law, Food Standard 3.2.1, which regulates the use of Food Safety
Programs in the Australian food industry, is separately interpreted and applied by each
Australian State and Territory.
Standard 3.2.1 adheres to the Hazard Analysis and Critical Control Point (HACCP)
system, which asserts that the best way to manage food safety is to identify and control
dangers at all stages of food production, manufacturing, storage, cooking, and
handling.
Reasons for food safety programs and what they must contain:/Accessing and
using information from organisational food safety programs:
Most Australian food enterprises are required by law to create a food safety program
that executes documented processes that help prevent, reduce, and eliminate food
safety hazards.
It must outline how an organisation will proactively identify and manage hazards to
food safety when handling, producing or generating food. A food safety supervisor plans
and oversees it on behalf of a food business.
• Determine any hazards that could materialise during food handling activities the
company carries.
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• When it is discovered that a hazard is not under control, take corrective action.
Food safety measures and general standards are covered by standard 3.2.2: If
followed, this Standard's particular standards for food businesses and handlers will
guarantee that food doesn't become unsafe or unfit.
Following this Standard, process control requirements must be met at each stage of the
food handling process. The receiving, storage, processing, presentation, packaging,
distribution, disposal, and recall of food are some criteria. Along with the skills and
expertise of food handlers and their supervisors, other requirements include the health
and hygiene of food handlers and the cleaning, sanitising, and maintenance of facilities
and equipment.
• To systematically review all its food handling procedures to find any potential
hazards that might occur.
• If one or more hazards are found, create and implement a food safety
program to mitigate them.
• Write up a description of the food safety program and maintain it on the food
premises.
These include:
Australia, New Zealand Food Standards Code, ensures that Australian companies
manufacture safe food.
The Food Safety Supervisor should demonstrate in the Food Safety Program that the
food industry regularly measures and monitors each control. Processes for monitoring
include:
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Inspecting Measuring
Checking Observing
The food safety program document's monitoring section includes information on who
oversees the monitoring, how often it occurs, and the best way to record each hazard.
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The correct food safety training for your personnel is the first step in keeping your
business and customers safe. Two sets of laws govern the training in food safety are:
• Federal law: Anyone who handles food is required by federal law to receive food
safety training.
• State law: Most Australian food establishments are required by state legislation
to have a minimum of one Food Safety Supervisor in each facility.
A food safety policy is a set of procedures for handling, preparing, and storing food to
avoid foodborne sickness and injury. Food products may meet various health risks as
they move through the supply chain from farm to factory to fork.
• The appropriate Local Authority registers the locations where food handlers
prepare food.
• To guarantee that food safety standards are fulfilled and maintained, all food
providers have management systems and controls that are appropriate and
adequate for the type of offering.
• All food handlers have the necessary skills to carry out their responsibilities
following the requirements of this policy.
• All food products classified as waste are properly segregated and disposed of
using the organisation's approved contractor.
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• All risks associated with providing food and beverages are reduced to a
manageable level.
Clean:
• Food poisoning and other infections are significantly less likely to occur when
hands are kept clean.
• The 20/20 rule should be kept in mind: Wash your hands for 20 seconds in
warm, soapy water, dry them for 20 seconds, and then begin cooking. This
should be done frequently, especially after handling fresh meats or vegetables
with visible soil.
• Before handling various foods, wash utensils and cutting boards in soapy, warm
water and then thoroughly dry them.
• When working with raw meats and veggies, this is especially crucial.
Chill:
Separate:
• Food can be kept in covered containers in the refrigerator to stop juices from
raw meats and poultry contaminating food on lower shelves.
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A critical control point (CCP) is a stage in food manufacturing where precautions can be
taken to stop, lessen, or eliminate food safety hazards, including bacterial growth or
chemical contamination. Every process step contains critical control points, from
acquiring materials to the time the produce is eaten.
You must first list all potential hazards to food safety in your operation before
determining the important control points. Food safety hazards might be biological,
chemical, or physical, while a single component can usually lead to several risks. For
instance, the hair in your soup poses both a physical and a biological hazard due to the
germs and other microbes in the hair.
Hazard analysis and critical control points (HACCP) or other food safety
system principles, procedures and processes as they apply to particular
operations and different food types:
Critical control points (CCP) for the specific food production system and the
predetermined methods of control, especially time and temperature controls used in the
receiving, storing, preparing, processing, displaying, serving, packaging, transporting
and disposing of food:
You or your food handlers must complete extremely crucial duties to guarantee the
food's safety between these processes.
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not crucial for safety. A decision tree is one method that may be utilised to discover
crucial control points in your food industry. You can use CCP decision trees to visualise
and pinpoint the possible hazards to food safety in your organisation.
Chemical contamination: this happens when chemicals get into food, while biological
contamination happens when disease-causing bacteria or other hazardous microbes,
known as "pathogens," contaminate food and are consumed. In a commercial kitchen,
typical causes of chemical contamination include:
• Agents for cleaning the kitchen: Use only cleaning supplies made specifically for
kitchens, and never put food around your cleaning supplies.
• Unwashed fruits and vegetables should never be eaten since their pesticides and
fungicides can be dangerous if consumed.
Physical contamination:
When physical things get into food, physical contamination occurs. Typical physical
contamination sources include:
• Hair: If feasible, wear a hairnet and keep your hair properly pulled back.
• Metal or glass: Throw away any food that may have come into touch with
cracked or broken tableware and utensils.
• Pests: Pests like mice, rats, and cockroaches can contaminate food with their
droppings, which include urine, saliva, fur, and faeces. Even the pests
themselves can get into food.
Microorganisms can thrive in unclean buildings, especially those with pest infestations.
The most difficult germ for food processing industries to combat is bacteria, which can
contaminate food in various ways. Due to the bacterial cells' rapid development, it is
also the main cause of food poisoning.
According to the food safety regulations, potentially dangerous items must be prepared,
displayed, and transported at safe temperatures of 5°C or below or 60°C or higher, are
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considered safe temperatures. Food that may be hazardous must be stored at these
temperatures to stop food-poisoning microorganisms from growing to dangerously high
concentrations.
Temperature danger zone: The range of temperatures between 5°C and 60°C. This is
because food poisoning germs can develop here to dangerously high levels, making us
sick.
The rule applies to potentially hazardous ready-to-eat food. It offers instructions on how
long this kind of food may be kept at temperatures between 5°C and 60°C without
causing harm and what should be done after a particular time. Remember to tally up
the total amount of time the food has spent between 5°C and 60°C because the times
pertain to the food's entire life, including preparation and cooling.
The time limit is between 5°C and Actions that can be taken:
60°C
If you must keep food warm, keep it above 60 °C and away from the danger zone.
Cooked food can be kept in the refrigerator for a few days with the right storage
conditions. After chilling in the refrigerator, cook food should be frozen immediately if
you want to preserve it fresher.
The HACCP (hazard analysis and critical control points) method to food safety, which
identifies and addresses physical, chemical, and microbiological dangers in a
preventative manner, leads to the construction of food safety plans for food industries
and businesses.
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Hazard analysis
Critical limits
Corrective action
Procedures
Record keeping
Using HACCP, the entire food supply chain may enhance its protocols. This includes all
aspects of production, preparation, packing, and distribution.
HACCP is a proactive system for ensuring food safety. It focuses on possible physical,
chemical, and biological risks that could develop during food production and render the
finished product dangerous. Finding any potential dangers so control measures can be
developed is a fundamental goal of the HACCP concepts. These safety controls would be
implemented when needed to lessen the likelihood that the hazards would materialise.
For businesses operating in all facets of the food industry, the HACCP principles are
crucial because they support the preservation of the best procedures for food safety.
Each food business will have unique food safety protocols and procedures since every
food business is unique. The HACCP principles guide deciding which processes and
procedures to implement at your food business.
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Anything that makes food unsafe for human consumption or hazardous must be
identified as a food safety hazard and controlled. Physical, biological, or chemical
hazards are how they are categorised.
A critical control point (CCP) is a step, point, or technique used in the production of food
to reduce the likelihood that potential hazards may materialise.
A CCP can also keep an eye on a certain parameter. For instance, ensure that food is
labelled with all potential allergens or that the trash cans are cleaned and sanitised each
week.
The minimum and maximum limitations of each distinct CCP are critical limits. These
limits ensure that each risk is managed securely to minimise, eliminate, or control the
risks to food safety.
A critical limit indicates the acceptability or unacceptability level of a CCP. For instance,
it would be permissible to refrigerate meat at a temperature of 4 °C but undesirable to
do so at 8 °C if it was crucial to keep high-risk food out of the danger zone (between
5°C and 60°C).
To ensure that hazards don't exceed the established critical limits, each CCP must be
monitored. Although the methods of CCP monitoring will differ, some examples include
the following:
Food safety laws frequently mandate that all identified hazards be continuously
observed to ensure they don't exceed their critical limits.
According to the HACCP principles, thorough records that are kept up to date are
required. Depending on your industry, these documents are frequently kept in one
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document called the Food Safety Plan. A few examples of records and documentation
your business might be required to maintain are as follows:
Temperature charts
Storage logs Cleaning schedules
and logs
Employee
Pest control logs
qualifications
A food business can be required to provide these documents to its regulating food
authority for inspection, depending on the applicable laws that apply to it.
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Non-conformances have timelines for completion that must be met, and they are as
follows:
• If food handlers believe they may have contaminated food, they must report
their supervisor.
• If a food handler has a sickness that could be spread through food, they must
report their supervisor. Examples of illnesses that can be contracted by food
include hepatitis A, giardiasis, salmonella, and campylobacter infections.
• Suppose a food handler has diarrhoea, vomiting, a sore throat with fever, or
jaundice. In that case, they must report their supervisor unless they are certain
that the symptom or symptoms are unrelated to a foodborne illness.
• Any infected skin lesions or discharges from the ears, nose, or eyes should be
reported to a supervisor by a food handler, as these could contaminate food.
• When there is even the slightest chance that they can contaminate food, food
handlers must properly wash and dry their hands in the available hand-washing
facilities using soap and warm running water.
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• Food handlers must refrain from acting in a manner that could contaminate food.
They must refrain from smoking or eating unprotected food, for instance.
• Heavy penalty: You could be hit with fines of hundreds of thousands of dollars
for not complying.
• Licence problems: You can be issued a show-cause notice, have your licence
suspended, or even worse, have it revoked, depending on how serious the food
safety violation is.
• You may be held personally responsible for a food safety event and be subject to
prosecution depending on how your food business is set up.
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The Environmental Health Officer may look for the following things as they examine
your food safety program:
• Poof that corrective action was taken, and the results were tracked.
Taking corrective actions within the scope of job responsibility for incidents
where food hazards are identified:
The Food Safety Supervisor should thoroughly evaluate the overall Food Safety Program
annually. This review should:
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• Decide when the next review will occur and consider how often they should
occur.
• Include information on how to track review outcomes and use them to enhance
the food safety program.
• Ensure the food safety program safeguards consumers from potential food safety
risks.
The Food Safety Supervisor must always maintain records to show that the Food Safety
Program is followed. Your company will be able to avoid expensive food safety fines and
reputational harm by proving your accountability to Environmental Health Officers
(EHOs).
The Food Safety Supervisor may be questioned about the amount and types of records
that a food company must maintain to demonstrate the efficacy of its food safety
program during a food safety inspection. This will rely on the requirements, complexity,
and resources available to the food industry. Records must be kept for:
• Monitoring actions
• Corrective actions
• Regular program evaluation (specifically when the review and the outcome).
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Self-check assessment
QUESTION 1
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
QUESTION 2
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
QUESTION 3
Discuss the corrective actions that can be taken within scope of job
responsibility for incidents where food hazards are identified.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
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Environmental swabbing can inform food business owners and regulators about the
cleanliness of a food production location. Environmental swabbing is the microbiological
examination of food preparation surfaces, equipment, and utensils with various swab
techniques to determine the presence of pathogens.
Food storage refers to food kept in a refrigerator, freezer, pantry, or, in some cases, a
warming receptacle. There are extremely particular laws surrounding the temperatures
at which food must be stored, cooked, and reheated; if these standards are not
followed, the chance of being ill due to contamination increases.
Ensuring that food is correctly stored is the first step in maintaining a high level of food
safety and keeping you and others safe. When keeping food, one of the first things to
check is the "use-by" or "best-before" dates printed on the packaging.
These dates will offer you the most accurate indicator of a food's shelf life; however,
the expiry date almost always changes when a packet or can is opened.
Food should be kept in hygienic, dry, clean airtight containers. This will lessen the
possibility of infection while preserving food.
Chemical tests:
Chemical testing is used to confirm the chemical makeup of food, such as how much
sugar, protein, or fat it contains. It also aids in determining whether and how much
heavy metals and minerals are present in the food. Food chemical testing can also
assist you in striking a balance between what is safe and what is appealing. It assists
your food production in meeting HACCP requirements by:
As crucial as providing customers with safe and high-quality food, how you present it is
equally critical. Create cooking and plating criteria for the entire staff so that the visual
consistency remains consistent no matter who cooks the food. Monitoring food
presentation with supervisors is an essential stage in restaurant quality control.
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Selecting food storage conditions for specific food types/ Safe food handling
practices for the following different food types:
Eggs, including raw egg foods: Buy clean: check eggs are clean and
uncracked before purchasing.
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Meat and poultry: • Until you prepare it, store raw meat
and poultry below five °C in the
refrigerator or freezer.
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High-risk food:
Bacteria that might cause food poisoning thrive and replicate most quickly in the danger
range of 5 to 60 °C. Food that poses a risk should not be kept in this temperature
range.
When opened, packaged, canted, and jarred, foods can become high-risk and should be
handled and kept carefully.
The temperature in your refrigerator should be five °C or lower. The freezer should be
kept at or below -15 °C.
Refrigerate or freeze chilled and frozen goods immediately. Check that food in the
freezer has frozen solid.
• Place hot food on shallow plates or divide it into smaller parts to help it cool as
quickly as possible.
• Refrigerate foods that are still hot. Wait until the steam has subsided before
putting the food in the refrigerator.
Do not thaw frozen food in the temperature danger zone because bacteria that cause
food poisoning might develop there while it is frozen.
Refrigerate defrosted food until it is ready to cook. When defrosting food in a microwave
oven, cook it immediately after defrosting.
Food poisoning bacteria are more likely to be present in food that has been frozen a
second time. The risk is determined by the state of the food when frozen and how the
food is handled between thawing and refreezing. Once thawed, raw food should never
be refrozen.
Foods should be stored in the refrigerator separately, raw and cooked. Cold-cooked
food can become contaminated by germs from raw food, and if the food is not
adequately prepared again, the bacteria can multiply to lethal proportions.
Always keep raw foods in covered or airtight containers at the bottom of the
refrigerator.
Keep raw foods on top of cooked meals to prevent liquids like meat juices from leaking
and contaminating the cooked food.
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The food business must ensure that the food storage containers are clean, in good
operating order, and only used to store food.
Cover them with tight-fitting lids, foil, or plastic film to prevent contamination. Opened
cans should be emptied into proper containers.
Throw out high-risk food kept in the temperature danger zone for more than 4 hours;
do not refrigerate or save it for later.
Examine the expiration dates on food products and discard those that have passed their
best before the date. If you are unsure about the expiration date, discard it.
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All perishable and prepared foods should be kept in the refrigerator. Not only will this
limit the formation of food-poisoning bacteria, but it will also reduce spoiling. Check the
labels on bottled and packaged foods for storage recommendations, such as:
Potentially harmful foods must be stored and displayed at or below five °C or over
60°C.
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Cooked food must be quickly chilled (60°C to 21°C in 2 hours and 21°C to 5°C in 4
hours). This can be accomplished by storing the food in a cold room and portioning it
into little containers while monitoring the temperature.
Food should be defrosted in the cold room or at the bottom of the refrigerator when
feasible. Use the microwave to quickly thaw frozen food. Thaw under cold running water
as the last option (with food wrapped and packaged). You can avoid defrosting by
putting it at room temperature on the kitchen bench.
Potentially harmful foods must be stored and displayed at or below five °C or over
60°C. Meat, poultry, dairy, shellfish, eggs, smallgoods, cooked rice and pasta are
commonly regarded as 'high-risk foods.' This includes ready-to-eat items containing
high-risk ingredients, such as casseroles, quiche, macaroni salad, pizza, sandwiches,
and numerous cakes.
Keeping these high-risk foods below five °C is kept out of the 'danger zone,' defined as
temperatures between 5°C and 60°C.
Fridges and freezers should have thermometers installed so that you can quickly check
and record the temperatures inside to verify they are working properly and keeping
food out of the danger zone. Utilise a weekly checklist to guarantee that temperature
checks are performed twice daily.
Avoid refreezing previously frozen and thawed food because anything frozen for the
second time is more likely to have a higher bacteria count.
To limit the danger of cross-contamination, keep raw and cooked foods separate when
refrigerating and freezing food, and store cooked food above raw food.
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Many foodborne illness outbreaks are caused by cross-contamination. Even if the meat
is properly cooked, meals might get infected with germs if cross-contamination is not
avoided throughout the preparation process. Cross-contamination can occur when raw
foods come into touch with ready-to-eat foods.
• When storing foods in the refrigerator, where and how they are stored is critical.
• Raw meats should always be kept on the bottom shelf. This eliminates the
possibility of juices leaking onto and contaminating other foods.
• Keep raw meat, poultry, and shellfish in covered containers or sealed plastic
bags to prevent juices from dripping or seeping onto other items.
• If you do not use the meat within a few days of purchasing it, store it in the
freezer for later defrosting.
• Meats and ready-to-eat foods should never be stored close to or on the same
shelves.
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Chopping boards:
• One chopping board should be used for raw meat, poultry, and shellfish.
• Cooked and raw foods should be served on separate plates and utensils.
• Before re-using plates, utensils, and cutting boards that have come into touch
with raw meat, poultry, seafood, or eggs, thoroughly clean and sanitise them.
When cooking, make sure to properly wash your hands. This covers handling raw meats
as well as cooking. Furthermore, all counters and surfaces should be completely washed
and sanitised after handling raw meats.
Cross-contamination and the significant effects it might entail are best avoided by
training your personnel. Everyone who works with food in your establishment should
have a basic understanding of foodborne illness and food allergies, including:
• The dangers and implications of cutting corners when it comes to food safety
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Self-check assessment
QUESTION 1
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
QUESTION 2
Discuss the strategies to ensure that frozen items remain frozen during
storage.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
QUESTION 3
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
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Food labelling, composition, safety, handling, primary production, and processing are all
governed by Australian and New Zealand Food Standards Code in Australia.
Food names or descriptions must appear on food package labels. This name or
description ought to be distinct enough from other foods to allow you to identify it.
Labels must be truthful, and producers cannot portray foods in a false, misleading, or
deceptive manner in compliance with food laws.
The Food Standards Code specifies pre-approved foods, food additives, and food safety
requirements.
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According to Standard 3.2.2 - Food Safety Practices and General Requirements, food
establishments must ensure that potentially hazardous food (such as egg or meat
dishes) is immediately cooled or reheated so that harmful microorganisms do not
increase to unsafe levels.
Cooked potentially hazardous food must be promptly cooled to 5°C or lower if stored
and used later. Even though the food has been cooked, it may still contain food-
poisoning bacteria. The amount of time these bacteria may grow or produce toxins is
constrained by quicker cooling periods.
According to the guidelines, food must be cooled from 60°C to 21°C in no more than
two hours and from 21°C to 5°C in no more than four hours. As an alternative, you
must demonstrate that you have a secure backup plan if you want to cool food for a
longer period.
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• Divide it into smaller servings and place them in shallow containers. Take
caution not to contaminate the food in the process.
• Frequently stir liquid dishes, such as gravy, with a clean and sanitised spoon.
• Allow free air movement around the cooling container (e.g. on a rack rather than
the floor).
• Do not heat food in bain maries, pie warmers, or other equipment meant solely
to keep food hot; this will either take too long or will not heat the food
sufficiently to make it safe.
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Every food facility that prepares, handles, or sells potentially dangerous food must have
a thermometer to guarantee that the food is kept at safe temperatures. To be within ±1
°C. The thermometer must be accurate. When checking the temperature, check the
centre of the meal as well because it may be different from the surface temperature.
The thermometer needs to be kept in working order. This includes replacing any dead
batteries and repairing any broken thermometers.
Monitoring and recording the temperature of cold and hot storage equipment:
Fridges and freezers should have thermometers installed so that you can quickly check
and record the temperatures inside to verify they are working properly and keeping
food out of the danger zone. Utilise a weekly checklist to guarantee that temperature
checks are performed twice daily.
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a) Hot calibration:
b) Cold calibration:
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Food safety is the responsibility of the business's owner or operator. Food safety is
crucial to food production and handling since it guarantees that consumers' health and
safety are safeguarded from any food-related issues. To ensure food safety, the whole
food supply chain must cooperate.
Packaging control:
Food businesses are required by Standard 3.2.2 - Food Safety Practices and General
Requirements to:
• Ensure there is no chance the food will get contaminated when packaged.
• Know the ingredients in your food, and ensure the packaging is appropriate (ask
the supplier or manufacturer for assurance or certification that the material is
food-safe).
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• Ensure that the packaging can withstand the circumstances it will be exposed to,
such as freezing, microwaving, or using dishwashers; check the manufacturer's
instructions.
• Examine the packaging's ability to keep food safe by considering where and how
long it will be stored.
• Do not frequently use packaging intended for single use; instead, only reuse
materials that are safe for food.
• If there is a chance that chemicals will contaminate food, think about using a
food-safe inner liner.
Protective barriers:
Physical barriers between bare hands and the food, such as tongs, spatulas, bakery
sheets, and gloves, must be utilised when handling restaurant foods that won't be
further cooked.
When work responsibilities change, gloves must be adjusted. Before handling ready-to-
eat food again after performing tasks like receiving delivery boxes or putting out the
trash, gloves should be taken off, hands should be cleansed, and new gloves should be
placed on.
Utensil control:
• Cutting boards, plates, utensils, and surfaces should be well-cleaned with hot,
soapy water when handling raw meat, poultry, seafood, or eggs. Use your
washing machine's hot cycle to wash dishcloths often.
• Use one cutting board for fresh produce and dishes that won't be cooked before
consumption and another for raw meat, poultry, and fish. Replace them as they
start to show wear.
• For raw and cooked foods, use different plates and utensils.
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Food businesses must comprehend their duty to safeguard customers from exposure to
identified food allergens, given the rise in food allergies in Australia. An allergy could be
present in any food. The food businesses must ensure that policies are in place, that
staff members have received the necessary training, and that they are aware of their
duties to inform customers when food contains known allergies.
When an allergen affects a person who has allergies, it can have severe health effects,
even death. Once a consumer discloses a food allergy, the organisation has a legal
obligation to prepare food free of the allergen or inform the customer that they cannot
guarantee that the food does not contain it.
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Food handlers should be able to tell what is in the food they make or the dish
they serve. Understand what allergies and allergens may be present by using the
recipe, ingredient labels, and information provided by your suppliers.
• Plan: Have a strategy to handle customers who call ahead or enquire about food
at the counter or table to see if it contains a specific food allergen or to see if the
chef can meet their allergen avoidance requirements.
• Hygiene: A clean apron should be worn, work surfaces, tools, and utensils should
all have been completely cleaned, and you should wash your hands thoroughly
before cooking any food for someone who has a food allergy.
• Training: Inform food handlers about food allergies and the effects of allergic
reactions. When a consumer asks about allergens in food, let the staff know
what to do. Indicate which employees can provide the customer with the
information they require or advise them of the menu items they can order.
Employee knowledge and training are essential to prevent customers with food
allergies from being exposed to a product's unintended or undisclosed presence
of allergens.
• Always check ingredients: Before beginning to prepare food for someone with an
allergy, always check the ingredients. This is important because both recipes and
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items might change. Inform food handlers if ingredients change, and ensure
written records are current.
Every person who works with food needs to be knowledgeable about the foods they
prepare or sell and the ingredients used in those foods. Identifying and communicating
known allergies is necessary for staff assistance. You and your team should take the
following actions:
• When a customer orders an allergen-free meal, the kitchen and waitstaff should
always be informed orally and in writing.
• Use just the components specified in recipes; never swap out one ingredient for
another. Do not, for instance, substitute sesame seeds for poppy seeds. It's
possible that a customer ordered the dish without disclosing a food allergy.
• A separate location for food free of allergens should be kept apart, and
preparation areas should be routinely cleaned and sanitised to remove residues.
An allergen can trigger allergic responses in even very small amounts.
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Self-check assessment
QUESTION 1
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
QUESTION 2
Discuss the methods to ensure safety of food prepared, served and sold to
customers.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
QUESTION 3
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
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1. Store, display and provide single use items so they are protected from
damage and contamination.
2. Follow instructions for items intended for single use.
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Contaminated.
Customers use some single-use items to eat from or with. Others, like sugars and jams,
are consumed. These items must be stored securely, protecting against contamination
and damage. They need to be controlled when put out for customer usage and must be
examined upon delivery for damage or contamination. They must also be stored
properly to keep them in this condition.
Small quantities must be distributed for consumer use one at a time. The duty of
ensuring single-use supplies is stored in the public area in the proper location and
manner should be assigned to staff.
• Keep food away from fans, open windows, doors, insect zappers, and pest
sprays.
• Use containers, bags, paper strips, or food-grade cling wrap to keep food safe.
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Food must be kept safe from contamination and at the appropriate temperature if you
own a restaurant or other business that sells food.
Any ready-to-eat food not meant for self-service displayed for sale on a counter or bar
must be covered, confined, or wrapped to preserve the food from contamination.
A food business must ensure that the unpackaged, ready-to-eat food should be properly
monitored. Any food that has been contaminated by a client or is likely to have been
thus contaminated is taken from the display as soon as it becomes aware.
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Single-use items are products and packaging intended to be used once and then
discarded. In the case of single-use items that are meant to meet food or a person's
mouth, a food business must:
• Take all reasonable precautions to keep them from contamination until use.
• Such items should not be re-used.
• Disposable chopsticks, paper napkins, plastic takeout containers, and plastic utensils
are examples of single-use items.
Instructions for items intended for single use:
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When exhibiting unpackaged food like salad and sushi bars, smorgasbords, and bakery
displays) for self-service, extra caution must be used. Separate serving utensils,
barriers, and supervision must be provided to prevent food from being contamination
by people's hands, sneezes coughs, etc.
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Self-check assessment
QUESTION 1
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
QUESTION 2
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
QUESTION 3
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
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All food-contact equipment, utensils, and surfaces must be kept safe and clean.
Consumption utensils, drinking vessels, and equipment surfaces that meet food:
• Are tidy.
Consumers are becoming increasingly aware of the standards the food industry sets and
the procedures required to produce healthy food. Consumers are more inclined to
return to clean, well-maintained establishments and can criticise inadequate food
handling and sanitary methods.
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Clean is defined in Standard 3.1.1 of the Code as being free of extraneous visible
matter, offensive odour, and cleanliness to the touch. According to Standard 3.2.2 of
the Code, cleanliness is defined as the absence of:
Food waste
Dirt
Grease
Sanitisers may not function well if all visible contamination has not been removed from
the food contact surface or utensil. Therefore, thorough cleaning is required before
sanitising.
Choice and application of cleaning, sanitising and pest control equipment and
materials following manufacturers' advice/ Cleaning and sanitising equipment,
surfaces, and utensils:
Step 1 Preparation:
Step 2 Cleaning:
• For at least 2 minutes, rinse with hot, clean, potable water (75 °C).
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Methane emissions from food waste in landfills directly affect climate change. Methane
is a glasshouse gas. Allowing edible food to spoil damages the ozone layer and wastes
the water and energy used to manufacture it.
Reducing food waste should be one of your top responsibilities as a food service
operator if you want to run the most effective and profitable kitchen possible.
Glass containers:
These materials are strong, recyclable, and reusable. They are also simple to clean and
can transport food in packaging. Water bottles are among the glass food and beverage
containers.
Most portable glass food containers have bamboo lids that double as cutting boards or
snap-locking plastic lids with silicone seals.
These containers can be recycled when thrown away, lessening the harmful effects of
plastics on the environment.
Stainless steel:
Food-grade stainless steel is a secure option for food storage since it is strong, rust-
free, and heat-resistant. It can also be recycled and reused.
The ideal storage for bulk items like flour, grains, and spices is in glass jars with
stainless steel and airtight lids.
Bamboo:
Bamboo is a good material for food packaging because it is strong, heat-resistant, and
biodegradable.
Bread boxes, serving bowls, portable plastic-free lunch boxes with bamboo lids, and
countertop glass jars with bamboo covers are just a few examples of food packaging
made of bamboo.
• Conduct your audit: To ensure the accuracy of your findings, create a procedure
for weighing garbage containers and recording your findings.
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o Weigh each bin and note how many clients you serviced.
o The weight of each bin should be compared to how busy your restaurant
was.
An audit also enables you to compare your restaurant's waste reduction efforts
to those of other restaurants. One advantage of a thorough food waste audit is
that it motivates management and staff to consider ways to waste less food.
Your kitchen employees and front-of-house staff both deal with food waste and
can provide helpful insight into how you can handle the problem.
• Use the FIFO system: By arranging inventory such that the oldest stock is used
first, the FIFO (first-in, first-out) method helps you limit the quantity of food
deterioration in your kitchen. The FIFO approach, for instance, mandates that
you utilise all the food from Wednesday's shipment before you touch Friday's if
you received a shipment of fruits and vegetables on Wednesday and another on
Friday.
• Store perishable items away from the danger zone of 5 to 65 °C, where bacteria
develop most quickly, using digital temperature probes to record the
temperatures at which stock is received. Ensure you and your staff have
received training on best practices for handling hot food displays, warming cold
food, cooling cooked components, and other related tasks.
• Avoid overbuying stocks: Check with your team to see if there are ways to order
more effectively so that you don't buy more than you require. It's a terrific idea
to use inventory management software to keep track of all the merchandise as it
moves around your kitchen. You can easily spot inefficiencies and waste by
seeing your complete inventory system in one location.
• Reduce portion sizes: Although huge portions can give customers the impression
that they are receiving more food for their money, a lot of this extra food ends
up on plates and is thrown away. Try serving lesser servings of certain meals if
you notice that clients usually leave them unfinished. Cleaning your plate can
make you feel better about your eating experience and less guilty about
throwing away food. Instead, offer clients various serving sizes to select the one
that best suits their appetite and reduce food waste.
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• Re-use food scraps and excess produced during meal preparation: Consider
other uses for the food scraps and excess. For instance, extra-cooked chicken
breast can be used in a salad, or deep-fried potato skins can be provided as a
snack.
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Cleaning and sanitising are crucial steps in the food industry to prevent harmful
microorganisms or other items from contaminating food and making it unsafe to
consume.
Food businesses must maintain the cleanliness and sanitary conditions of their facilities,
furnishings, equipment, and transport vehicles per Standard 3.2.2 - Food Safety
Practices and General Requirements. This means that:
• Food scraps, garbage, dirt, grease, and other materials shouldn't be allowed to
accumulate.
• All surfaces and utensils that touch with food should be hygienic and clean.
Cleaning:
• Dirt: Detergents are chemicals that remove dirt and grease. However,
detergents do not kill bacteria and other microorganisms.
• Food waste: Scape food scraps from surfaces and rinse them with water.
• Grease: Heated water will help remove grease or fat, but the temperature should
not be so hot that it bakes food residue onto the surface. For example, 54ºC to
60ºC is recommended for washing utensils.
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• Pest waste removal: Here are some easy steps you can do to lessen the
possibility of pests infiltrating your commercial kitchen workspaces:
o The food businesses must ensure that the gaps and cracks are sealed.
Sanitising:
Eating and drinking utensils should only be sanitised after being meticulously cleaned.
Using hot water, chemicals, or other procedures can sanitise an area. Examples include:
Wipe the surface free of any apparent debris to start cleaning. The next step is to use a
microfiber wipe to apply a food-grade, non-abrasive cleaning solution. Some
restaurants might choose to utilise bleach cleaning solutions. However, bleach can be
dangerous if handled improperly.
Maintenance:
• Minor faults: The equipment used in restaurants and the more extensive after-
warranty repairs are costly. In the long term, routine checkups and maintenance
prove to be cost-effective. When equipment is regularly maintained, minor flaws
and damages can quickly identify and repair. In this manner, while routine
maintenance costs are added to your budget, more severe equipment damage is
prevented at a lower overall cost of equipment repair.
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Food businesses are required to keep their facilities, furnishings, and equipment in good
repair and operational condition. When handling food, a food business cannot utilise any
eating or drinking utensils that are cracked, chipped, or broken according to Standard
3.2.2 cl 21 of the Code).
Fixtures, fittings, and equipment must be kept in good working order by food
enterprises to:
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Eating and drinking chipped, damaged, or cracked utensils pose a concern to food
safety since they can't be thoroughly cleaned and sanitised, which could lead to the
transfer of infectious diseases. If a piece of the utensil breaks or is chipped and falls
into the food, it could contaminate it directly.
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Standard 3.2.2—food safety practices and general requirements state that your
food business must do all reasonably possible to prevent insect problems.
This entails:
• This means that pests are prevented from entering or dwelling in your food
establishment.
• Pests are removed from your premises and the vehicles used to transport food.
Measures to ensure food handling areas are free from animals and pests:
To keep your restaurant free of reputation-damaging pests, food handlers and business
owners pay special attention to the areas in your kitchen that need to be cleaned and
cared for regularly. Understanding where pests prefer to hide should assist you in
keeping your cleaning routine efficient. Be cautious, for example, when maintaining:
• Outdoor areas
• Dining areas
• Engage a certified pest controller to regularly inspect the property for infestation
indications.
• Adopt simple cleaning practices to keep pests out of your restaurant and ensure
that everyone on staff knows your health and hygiene rules.
o Areas that require examination and care (e.g., Behind appliances and
equipment, inside wall cavities and cupboards, under and inside boxes and
packaging).
o Locations of insecticides and pest control equipment. Place them away from
surfaces that could meet food or chemicals that pests have killed (e.g., Not
above food preparation areas). Keep track of the equipment and pesticide
locations on a site map.
o The frequency of inspections and treatments will vary depending on the area,
climate, food production, type of pests, and activity. Regular checks and
treatments will ensure that no expired pesticides are applied, that baits are
changed or reset, and that any dead pests are removed.
o Use only pesticides with safety and expiration information certified around
food premises.
Reporting incidents of animal or pest infestation:
Kitchen contamination is a severe problem when there are pest infestations since pests
spread dangerous pathogens quickly and frequently without being aware. Food handlers
should take every precaution to lessen the possibility of pests contaminating the places
where food is prepared. If an infestation is found, all practical measures should be
taken to eliminate and prevent it from recurring.
When determining whether there may be a pest infestation, some signs to look out for
are:
• Droppings.
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• Strange smells
Keep track of any pest inspections and treatments. Dates, kind of pest activity,
chemicals/controls utilised, and recommended measures should all be included in the
report. Any advised actions should be carried out as soon as possible.
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Self-check assessment
QUESTION 1
Explain the ways to clean and sanitise equipment, surfaces and utensils.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
QUESTION 2
QUESTION 3
Discuss the measures that can be taken to ensure food handling areas are
free from animals and pests.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
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• Remove food waste and other waste products from locations where food is
handled, prepared, or manufactured regularly.
• Provide a large trash can or trashcan with a lid on the property for waste
collection. A system that enables a bin to be opened without touching it should
be present. Before use, have the trash can emptied, cleaned, and dried.
• Separate liquid and solid waste when placing them in the bins.
• Follow all rules and regulations, especially concerning plastics and other
environmentally hazardous materials.
1. Mark and separate from other foodstuffs any food identified for
disposal until disposal is complete.
2. Dispose of food promptly to avoid cross-contamination.
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All food deemed unsafe for consumption or suspected of being unsafe for consumption
must be properly disposed of.
• Are not safe or acceptable for eating or are at least suspected of not being safe
and suitable, for instance, food that has been polluted by physical, chemical, or
biological contaminants.
• Food that has been in the danger zone of temperature for too long is exempt
from the two-hour, four-hour guideline.
• Anything left over from the service period cannot be sold, refrigerated, stored, or
reused.
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Items contaminated with bacteria that cause food poisoning or food spoilage must be
thrown out to prevent the spread of spores, increasing the likelihood that other foods in
the same locations would also be contaminated.
Foods can also become contaminated by yeast and mould, and it is important to avoid
the transfer of their spores from one food to another.
• Food that is unfit for consumption may be destroyed. Most likely, destruction will
take the form of disposal in trash cans set up for pickup.
• Some products might be recycled, and vegetable scraps might be fed into a
mechanical disposal system.
• Dispose of the food to prevent it from being consumed by humans; for example,
it might be gathered by contractors for reprocessing—fats and oils turned into
soap.
• Returned to a supplier: If goods from a supplier are not in good condition, are
broken, or are contaminated, they should be sent back to the source together
with a placement order or a credit note.
Food designated for disposal should be thrown right away, but if that is not possible, it
should be properly marked as not for use and kept separate from other foods to
prevent accidental usage.
The reason an item is not for use should be stated on the label, for example, Not for
Use - Recalled by Supplier. As it is being held for future use, this helps to minimise
misunderstanding with other foods that might not be in use right now.
Before re-using, wrappers and containers that previously housed contaminated items
must be thoroughly cleaned, sanitised, and allowed to air dry.
Before storing each type of waste in a different bin, there should be a system to
segregate biodegradable and non-biodegradable waste.
Strategies to mark and separate from other foodstuffs any food identified for
disposal:
First, segregate your food waste by putting it in a different container for at least a
week. Any container will do if it is sizable, has a tight lid, and is placed close to where
you discard your food waste.
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As you have food trash to dispose of throughout the week, put it in this container. Make
a note of the items and quantity you are discarding. Use a kitchen scale to weigh it if
you can.
Make a note of the reasons each time you throw away food. This is a crucial item that
you may attempt to modify if you discover that you consistently throw the same things
away for the same causes.
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• Every day, or more frequently, if necessary, remove food waste from the
kitchen.
• Arrange regular garbage collection. Pests find garbage that hasn't been collected
after disposal particularly appealing.
• For garbage cans, always utilise a bin liner. This is a great approach to ensure
the waste is kept as sanitary as possible. That dangerous bacteria don't have a
chance to develop on the unit's interior.
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• Food scraps should be refrigerated in warm areas to stop bacteria from rapidly
multiplying to unsafe levels, but other food shouldn't be kept in the refrigerator.
• Additionally, always keep in mind the rule about food waste disposal; if in doubt,
throw it out.
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A paper logbook or an automated food waste tracking system should be used to record
each item that food service employees discard.
The food industry must track pre-consumer food waste at the time of disposal. When
you put waste in the trash, compost, or garbage disposal, note it in the logbook.
• On the notebook, record the kind of food being discarded and the cause. This is
important information that will highlight areas where change is possible.
• If you have a scale, the best choice is to put the food in an empty bus tub and
weigh the trash. In the logbook, note its weight.
• If you don't have a scale, note the volume (e.g., half a pot, two gallons, etc.) or
the number of leftovers.
• At the start of the shift the following day, chefs and managers should evaluate
the waste logbook from the previous shift.
• The kitchen team should discuss the top five waste items at a pre-shift meeting.
Ask the team for suggestions on how to cut those costs.
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• Review the Top five items' progress every week until the amounts fall.
• Keep an Excel spreadsheet with your daily trash totals (minus tare weights) if
you have the time so you can track your improvement. Use specialist tracking
software for food waste as an alternative to automate this reporting and record-
keeping.
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Self-check assessment
QUESTION 1
Discuss the methods to separate from other foodstuffs any food identified for
disposal until disposal is complete.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
QUESTION 2
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
_____________________________________________________________
QUESTION 3
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
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References
1. Food Safety Laws & Requirements for Established Businesses. (2022). Retrieved
September 2022, from https://www.foodsafety.com.au/laws-
requirements/role/for-established-businesses
2. Calibrating Probe Thermometers in a Commercial Kitchen. (2022). Retrieved
September 2022, from https://www.foodsafety.com.au/blog/calibrating-probe-
thermometers-in-a-commercial-kitchen
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