March 18, 2024

Ms. Jesseree Torrecilla,

Faculy Association President

Dear Ms. Torrecilla:

Greetings.

Using the C.H. Lawshe’s Content Validity Ratio (CVR) instrument, please rate the content
features of the attached research instrument, using the rating scale provided below by placing a
check ( / ) on the space corresponding on your rating.

For your reference, here is the statement of the problem which will utilize this research study:

This study aimed to analyze the training needs of the staff members employed in VMA Global
College and Training Centers, Inc.

Specifically, it answers the following questions.

1. What is the profile of respondents in terms of:

a. Educational background

b. Tenure

c. Department
2. What are the areas that the staff member need training?

3. What are the preferred training methods of the staff members?

Thank you very much and God bless.

Respectfully,

IBAÑEZ, DEANBOYJE D.
JUNTADO, RONEL
INFANTE, GLENN
CERIA O, REMARK
SUANSING, RYAN PAOLO
DELOS SANTON, SPENSER
GORRES, SEGUNDO JR.

Student Researchers

Noted:

ENGR. MARVIN J. ANGAY, MEE

Research Adviser

Training Needs Analysis of the Staff employed in a Private Maritime Higher Educational
Institution

Content Validity Ratio (CVR) Instrument (C.H. Lawsche)

Useful But Not

Essential Not Essential
ITEMS Essential
1 2 3
A. General
Information
Name
Educational
Background
Year of Experience
Department
A. Rank the
identified areas of
Priority for Training
and Development
Customer Service
Skills

(effectively interact
with customers,
address their needs,
and ensure their
satisfaction)
Communication Skills

(how to articulate
information clearly
both written and
verbal, actively listen
to customers'
concerns, and respond
appropriately)
Administrative Skills

(this includes training

in office procedures,
record-keeping,
scheduling, and
organization)
Problem-Solving
Abilities

(how to analyze
situations, identify the
root cause of
problems, and
develop effective
solutions)
Technology Skills

(proficiency in
various software
applications,
databases, and
communication tools)
Safety and Security

(training on
emergency
procedures, safety
protocols, and
security measures )
Cultural Sensitivity
and Diversity
Training

(how to interact
respectfully and
inclusively with
people from different
backgrounds)
Stress Management

(stress management
techniques to help
staff members cope
with pressure and
maintain well-being)
Professional
Development

(training in
leadership, teamwork,
and other relevant
skills can support
career progression.)
Professional
Development

(training in
leadership, teamwork,
and other relevant
skills can support
career progression.)
Financial
Management

(training in budgeting,
accounting,
procurement
processes, and
financial reporting.)
Health and Wellness

(training on topics
such as nutrition,
exercise, and work-
life balance.)
Time Management

(training in time
management
techniques can help
staff members
prioritize tasks, meet
deadlines, and
maximize
productivity.)
Specialized Skills

(specialized skills or
tailored training
programs or
knowledge related to
facilities
management,
technology support,
etc.)
B. Rank the
identified Training
Methods in terms of
Preference
Online Courses
On-the-job training
Conferences and
networking events
Collaborative projects
and case studies
Workshop and
seminars

Online Courses

Comments/Recommendations:

Thank you for your help and cooperation!