Professional Documents
Culture Documents
Maarit Jaakkola
To cite this article: Maarit Jaakkola (2023) Digital performance at the side stage: the
communicative practices of classical musicians and music hobbyists on Instagram, Continuum,
37:2, 296-308, DOI: 10.1080/10304312.2023.2234109
Introduction
In the age of the social web, music-makers, like all other types of artists and cultural
workers, are using digital platforms for communication. On these platforms, music-
makers, facing the pressures of promotionalism, often negotiate between commercial
imperatives and artistic-aesthetic integrity (Klein, Meier, and Powers 2017). At the same
time, the social web provides users with unprecedented possibilities to make their work
and practice visible; establish social contact with peers and musical audiences; and create
original work that can be narrowcasted via social media tools ranging from video-sharing
to podcasting platforms, thereby widening their sphere of activity as well as potential
reach and impact.
This article explores the platform-specific communication of musicians and music
hobbyists on Instagram by describing their current communicative practices in the
context of digital labour and post-professionalism. Post-professionalism refers to
diverged, parallel professionalisms and even the contemporaneity of semi- and non-
professionalisms. In online spaces of digital post-industrial content production
(Anderson, Bell, and Shirky 2017), there is an emerging diversity of communicators
with varying degrees of structuration, operating in parallel to the institutional profes
sionals (Jaakkola 2022). Music has been a prominent topic on Instagram, the popular
visual mobile app launched in 2010 and owned by Meta Platforms (formerly Facebook)
since 2012. For musicians, a mobile-based visual and audiovisual medium provides
a novel possibility for communication. With images and videos, music can be mediated
in a micro format – in extracts rather than entire musical pieces – and in a more
versatile way than just delivering visual press photo material. Indeed, the hashtag
#musiciansofinstagram generated 1.7 million posts in April 2021, and there was an
abundance of variants related to music-making and in various subfields and
instruments.
In this article, I will examine the roles, account strategies and communicative formats of
frequently followed music accounts on Instagram. By roles, I refer to the positioning of
a musician according to his or her degree of professionalism. Instagram, similar to the
other prevalent audiovisual services TikTok, YouTube, Twitch and Musical.ly – as well as
non-Western apps such as ByteDance, TenCent, Baidu and Sina – hosts music-playing
individuals with different degrees of professionalism, ranging from top-ranking world
stars and experts to autodidacts and amateurs and everything between these extremes.
On a platform in which anything can be merged into the same content feed, it is
important to identify the institutional infrastructures behind the content producers and
distinguish communicators according to these. Account strategies refer to the informed
choices users make to match certain purposes in their communication. These goals are
achieved by creating repeatable and patternized content, characterized by certain itera
tive elements, which I call formats. Through the emergence of new formats, such as
playing out on the streets (e.g. downtown ‘saxophone walks’ by @nicolejohaenntgen) or
in the living room or bedroom, or coupling playing with the embodied performance of
dancing (e.g. the ‘dancing fiddler’ @hillaryklug), platforms create new ways of presenting
music specifically tailored for the platform. Examples of common formats on social media
platforms include ‘unboxing’, ‘my day’, ‘haul’ and ‘play-though’; the formats depend on
the channel genre, which can be, for example, a vlog or review (Jaakkola 2018). The most
frequently followed user accounts tend to introduce and establish these formats, while
the lower-ranked users (users with fewer followers) tend to mimic them (Himma-Kadakas
et al. 2018). This makes it appropriate to lean upon the platform-intern algorithms that,
when a new account is created, offer popular accounts as recommendations.
In particular, I will ask how musicians and music hobbyists with different degrees of
professionalism are using the perceived affordances of the Instagram app to commu
nicate about their musical efforts. I choose to focus on three popular instruments: piano,
violin and cello. I will examine the users’ communication in terms of roles, strategies and
formats on the platform. The research task can be broken down into the following
research questions:
RQ1. From which conditions is digital labour in music accounts conducted? How are the
communicators positioned on the professional – amateur scale?
298 M. JAAKKOLA
RQ2. In what ways are the communicators using Instagram for their communicative
purposes: what are their strategies and formats?
RQ3. Based on the combination of roles, strategies and formats at stake, how can the
communicators’ digital labour on Instagram be described?
I will begin by looking at the general mechanisms of digital labour in the context of post-
professional platformized cultural production. Thereafter, I will describe my data and
methodological approach, based on a qualitative analysis of Instagram accounts where
it transpires that professionals dominate. In the empirical analysis, I will analyse the roles,
strategies and formats to capture the general character of the musicians’ communication
work.
Digital labour
The platformisation of the web (Helmond 2015) presents recent developments related to
social media (Fuchs 2017), which also crucially affect the creation and delivery of music.
Many studies have stressed the industry and popular-music perspective of the cultural
economy of platforms (e.g. Prey, Esteve Del Valle, and Zwerwer 2022; Zhang and Negus
2021), yet the diverse classical-music practices in virtual spaces controlled by the global
media giants Meta Platforms and Google have been less studied. Communication cen
tralized on platforms is user-led and organized around the technological, aesthetic,
practical (communicative, functional), social and economic imperatives provided by the
platform. Social media operates upon principles of inclusiveness in that anyone is wel
come to create a profile and start communicating on a platform, where popularity is not
centrally or hierarchically regulated; rather, in the ‘like economy’ (Gerlitz and Helmond
2013), the micro medium is constituted by the accumulation of other users’ attention to
become established and legitimized as a profile (Djafarova and Trofimenko 2018).
Therefore, online communities are based on a bottom-up principle of structuration
where users create an online presence through the increase of attention, likes, followers
and subscribers, reaching up to audiences that outnumber the institutional organizations’
audiences. Platformized cultural production (Gillespie 2019; Nieborg and Poell 2018; van
Dijck, Poell, and de Waal 2018) thus implies and builds upon different forms of digital
labour that users are willing to do.
The digital labour that users carry out on these platforms has been typically
described as communication work that is free, unpaid and voluntary. The various
facets of digital labour have been characterized by using the concepts venture
labour (Geff 2012), visibility labour (Abidin 2016), aspirational labour (Duffy 2015,
2017), relational labour (Baym 2015), affective labour (Kennedy 2009) and recrea
tional labour (Jaakkola 2022). Venture labour relates to the high risks that the
precarious workers in the cultural domain in general need to take. Visibility labour
means promotional work to increase attention directed towards oneself, while
aspirational labour involves taking on assignments without any financial compensa
tion in the hopes of pursuing a career in the industry. Semi-amateur and freelancer
musicians are to a large extent involved in these types of labour, attached to the
neoliberal imperatives imposed on cultural workers (Kaitajärvi-Tiekso 2020). Baym
CONTINUUM: JOURNAL OF MEDIA & CULTURAL STUDIES 299
Role positionings
As for the positionings of the Instagrammers, the majority (80%) of the users in the
sample could be classified as institutional professionals: among pianists, professional
musicians accounted for 66% (n = 60); among violinists, 86% (n = 81); and among
cellists, 88% (n = 73). Only 14% (n = 38) were amateurs, and 6% (n = 16) were non-
institutional or aspiring professionals (see Jaakkola 2022) – mostly students aiming to
become professionals or more professionalized but still striving for that goal and
willing to document and share their educational journey. Whether beginners or
restarters, the people in this category typically described themselves as being ‘just
a pianist’ who kept a practice diary. For example, the violinist, ‘music-ed major’ Sophia
(@stradivariyas) described herself in her handle as being ‘just a musician trying to be
real about the ups and downs of practice’.
Besides adults, there were also music-making children, whose aspirations of celebrity
were cultivated by their ‘mumagers’. The minors’ age ranged from toddlers (e.g. the
4-year-old Freya: @freya.violin) to pre-teens (e.g. the 10-year-old Leander Hennes Resch:
@juergen_resch). They could also be portrayed as part of a musical family, such as in the
case of three sisters Bianka, Veronika and Frida (@violin_viola_violin) or the daughter of
a musician, the Singaporean Min Lee (@minleeviolin). There were a number of child
musicians with public accounts across the globe: Cecily Miller (@theviolinprincess) from
the U.S.A.; Eliana Yubin Chang (@eliana_thelittlepianist) from Korea; and Natasha Lin
(@natasha_lin_piano) from Russia. Writing in the first-person singular, the mothers and
(occasionally) fathers documented their ‘little musicians’’ practice, typically in video clips
where their mastery could be demonstrated. The child players’ performances produce
prodigy narratives where promising children are celebrificated and made into followable
objects of attention. This has also spawned counter-strategies: the 7-year-old Taneesha,
a ‘wannabe pianist’ (@piano.the_t_clef), used the hashtag #noprodigy.
Institutional professionals are musicians who have received education from an estab
lished educational institution and, to a great extent, operate within and cooperate with
the established organizations of music, ranging from opera houses to instrument builders
and from record labels to universities providing musical education. Institutionalism refers
to the established hierarchical organizations and implies their centrality in mediating
culture. The institutional order is regulated by the very idea of professionalism that is
maintained by institutions supporting the professional cultures, which entails the prolif
eration of objective standards of work; a theoretical body of knowledge; education and
training; and the establishment of professional rules and entry criteria for supporting
autonomous expertise and the service ideal in that profession (Freidson 2001).
Institutional professionals often appear in combined professions, featuring not only
professional performers but multiprofessionals and multipreneurs who move across
professional cultures, as is common in the musical sector (see e.g. Albinsson 2018; Mark
2015). Some institutional professionals in the sample were also media personalities, such
as authors, radio or pod hosts and YouTube content creators (e.g. @violinhope and
@graceplaysviolin). Many were also teachers, professors and coaches making use of
mediated communication, such as Aloisia Dauer (@aloisiadauer), founder of Your Music
Mind, a platform for musical practice tips. The users could also work as composers,
arrangers, conductors or festival directors and music producers.
302 M. JAAKKOLA
Most of the professionals, in turn, were classical soloists building international careers:
for example, solo performers or concert masters in world-famous orchestras. Examples
include violinist Hilary Hahn (@violincase) and pianist Lang, ‘the hottest artist on classical
music planet’ according to his handle, quoting the New York Times (@langlangpiano), or
the ‘concertmaster of @MetOrchestra @MetOpera #nyc’ Benjamin Bowman (@bowman
violin). There were also entertainment- and celebrity-oriented profiles such as the
Croatian cellist Stjepan Hauser (@hausercello). All of these musicians had an institutional
footing, although the former were in the classical cultural organizations and the latter
were in the more commercially oriented music and entertainment industry. The division
of professionals into classical and entertainment was, however, something that charac
terized the professionals on Instagram, suggesting slightly different account strategies
and reaching out to different audiences, although both groups were institutional in their
structural order.
Communication strategies
As a second question, we will now focus on the communication strategies maintained by
the groups described above. A communicative strategy includes the alleged purposes
and intentions of updating an Instagram account. These purposes are typically stated in
the profile description where the user presents him- or herself and is expected to tell other
users why he or she is keeping the account. In general, the following common purposes
could be identified across the groups, as described in Table 1.
Among the professional users (n = 214), four different strategic profiles that differed
from each other could be identified: career-oriented; everyday-oriented; service-oriented;
and lifestyle-oriented. The career-oriented communication strategy means that the user
was mainly focused on the official scenes of his or her occupational or study activities and
posted pictures on upcoming and past concerts or exams, as well as press photos and
photos from official shootings, releases and so on. These accounts are individual-centric
and self-celebratory, and they can be primarily regarded as self-promotion. The career-
builders were roughly divided into two: the classical artists and the entertainment-
oriented artists. While the accounts of Claudio Bohorquez (@claudiobohorquez_cellist)
and Kian Soltani (@kian.soltani_cellist) present classical-oriented career profiles, the
accounts of Tatiana Durova (@tatianadurova) and MARA (@cello.mara) count as entertain
ment-oriented career profiles.
The everyday-oriented communication strategy implies a focus on the day-to-day toil of
the musician, mainly showing practice and the person behind music. As said earlier,
staged authenticity is a widely used online profile strategy (Abidin 2017; Gaden and
Dumitrica 2014). The authenticity perspective is central here to show the ‘real musician’
behind the scenes. The primary intention in this strategy is to achieve a sense of intimacy –
the ‘friendly neighbour musician’ image – which also creates a contrast to the highly
competitive, masterfully controlled image of a soloist. In this respect, it works as
a counter-strategy to career-oriented professionalism. The everyday-oriented musician
also aims to deliver an image that is true to his or her own personality, spirit or character,
which makes the Instagrammer closer to their followers and allows the creation of
parasocial relationships.
This type of strategy has a process dimension, showing how the practices of different
works evolve, and how the musician’s life looks beyond official performances and pub
lished works. The chronicling and documentation fits well into videos where extracts from
daily practice can be shown. Most of these videos were casually recorded at home, but
Johannes Raab (@johannes_raab_cellist), for example, took a picture of himself practizing
between two photoshoots in a glossy hotel, saying: ‘I really try to use every free moment
to have some rare practicing time. Today I had a couple minutes between two photo
shootings’. The practice is often turned into a series that can be followed and in which
fellow players can synchronize their practice. For example, the American cellist John-
Henry Crawford (@cellocrawford), a 2019 Juilliard graduate, launched in January 2018
#the1000dayjourney project, where he provided users with ‘your daily dose of cello’
through short video clips; counted each post; and committed to his followers to be
present for a certain period of time (1.5 years). This project resulted in a 10-hour
YouTube video with a repertoire index that allows users to jump to specific pieces. In
a similar fashion, the British violinist Rachel Barton Pine (@rbpviolinist) played ‘24 violin
concertos in 24 weeks live and accompanied’.
The service-oriented communication strategy refers to moving towards a pedagogical
approach where the musician takes on the role of a peer learner, teacher or coach, sharing
tips, suggestions, experiences and best practices for others who may benefit from them.
The purpose of the musician’s Instagram presence, then, centres around being there for
others and prioritizing the community building. Sharing practices and tips, at the same
time, serves to highlight the specific expertise that the musician has in his or her field,
which reinforces the strategic purpose of educational showcases of this kind as self-
promotion. For example, the piano soloist and professor Emilio Pavanello (@emilio.
pavanello) encourages users to book private lessons online.
The lifestyle-oriented communication strategy means focusing on extra-artistic dimen
sions in the presentation of the musician and his or her life. Some musicians clearly make
304 M. JAAKKOLA
Platform-specific formats
A third question was about the communicative structures made up by repeatable formats
that are platform- and community-specific. These formats were less related to the profes
sional positionings but were more a manifestation of the use of the platform’s affor
dances, occurring across different positionings. Frequent formats are described in Table 2.
Posing in images relates to the selfie-saturated culture of Instagram, embedded in the
culture of the everyday (Deeb-Swihart et al. 2017). For musicians, the selfie images were
often about posing with their instrument or in a studio; another type of posing was
a practice that I term ‘selfie-dropping’ (cf. name dropping), which refers to taking selfies
with well-known personalities to show that one is part of certain musical circles. Even
mentions of fellow musicians and peer learners across different positionings reinforce the
self-identification on the social map of the musical sphere. Besides persons, close-ups of
instruments were common.
Another type of image that was common was event pictures. These typically displayed
events before or after a concert, but they could also be updates about something
upcoming or throwbacks to past concerts and live events. A considerable amount of the
visual material in music accounts was ‘memories’ or throwback photos. In a way,
a performance photo or video clip functioned as evidence of achievements and moments
experienced. To some extent, different formats were employed to create certain moods
and inspiration. A photo of an instrument, artist or a concert venue could function as an
illustration, coupled with a phrase saying something general about (the musical) life, such
as ‘without music, life would be a mistake’ (@konstantin_manaev_cellist), or ‘practice until
you cannot get it wrong’ (@pianist_helga_).
Formats that were initiated on YouTube were relatively common on Instagram,
which testifies to the tight connection between the image-app Instagram and the
video-sharing platform YouTube. This is an optimal match for the performers who
usually placed long-format performance videos on YouTube and created more
mood-related reflections on Instagram to reach out to larger audiences and to
add another layer to the performances. These formats included, above all, unbox
ings and question and answers (Q & A’s). For example, Johannes Raab (@johan
nes_raab_cellist) performed an unboxing of sleeves for cello, based on a non-
commercial partnership, and also made a couple of Q & A’s to cultivate a living
contact with followers.
The more music-specific formats included the campaigns and collaborations,
which were also for establishing peer partnerships and dialogue between musicians
supporting each other, especially during the COVID-19 pandemic. Musicians, also
amateurs, could give online concerts either as solo recitals or collaborated events.
One example of typical COVID-19 collaborations was a video where the cellists
Johannes Moser, Alisa Weilerstein, Camille Thomas, Pablo Ferrández, Gautier
Capucon, Kian Soltani and Alban Gerhardt played Heitor Villa Lobos’ Bachianas
Brasileiras nr. 1. This was made up of separate videos the cellists recorded by
themselves and then put together into a musical online piece. Especially during
the COVID-19 outbreak in 2020, when the cultural sector was basically closed down
and concerts cancelled, the musicians seemed to discover a collaborative form of
creating content.
Conclusion
This article examined music-making users’ platform-specific communication practices
on Instagram, inquiring into the strategies that users apply in their communication. As
the dominant group in the sample were professionals, the focus was on these institu
tional professionals, but through an interesting feature on platforms, they were living
side by side with amateurs located in institutional (music school) and vernacular
(hobby) settings. For all users, Instagram content was identified as an ‘extended
practice’ that was subsumed under the concept of digital performance that consti
tuted a complementary stage: a ‘side stage’ for enhancing one’s own activities.
Different professional groups, from institutional professionals to amateurs, applied
diverging strategies, and there were also counterstrategies. It remains to be further
studied how artists, cultural workers and amateurs in different cultural fields make use
of the platform affordances and domesticate them into the online cultures in the age
of post-professionalism.
Disclosure statement
No potential conflict of interest was reported by the author(s).
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