ORACLE

HEALTH
SYSTEM
Submitted to:

MARC RUDOLF OBIAR, RN

Submitted by:
Belen, Des
Castillo, Shoffea Dianne
Devis, Atlantic Urban Angelo
Digno, David Andrei
Dinglasan, Rose
Olla, Karen
Osorio, John Patrick
Ramones, Kyla
Roda, Heleina Lyka
Saturnino, Camellia Rose
Suarez, Justine
OVERVIEW
Connected technologies and unified data empower individuals and enable the
health ecosystem to accelerate innovation and influence health outcomes. Oracle
Health is building an open healthcare platform with intelligent tools for data-driven,
human-centric healthcare experiences to connect consumers, healthcare providers,
payers, and public health and life sciences organizations.

HOW ORACLE HEALTH CAN HELP?

Improve Health Globally

With the largest global EHR market share, we are able to bring data together to
enable clinicians, patients, and researchers to take meaningful action, advance
health, and work to improve outcomes worldwide.

Streamline operations
Rated the largest revenue cycle management (RCM) leader by IDC Market Scape,
we provide timely, predictive, and actionable health insights to automate processes,
optimize resources, and drive efficiencies.

Unleash Innovation
Accelerate innovation, benefit from flexible infrastructure and platform resources,
and drive clinical intelligence through our open, extensible ecosystem of partners
and technologies.

ORACLE HEALTH SERVICES

Clinical Applications
 Clinical Suite
Help improve the quality of care and the patient experience while
enhancing clinical and operational efficiency with Oracle Health’s
clinical suite. Our solutions help care teams across the continuum
document and access critical patient data, refine workflows, and
support patient safety initiatives.
 Service Lines and Departments
Organize care delivery around your service lines to help drive revenue,
improve quality, and reduce costs. Our service lines and departments
 portfolio of clinical solutions can help you provide knowledge-driven
care—informed by electronic patient health records and unique
workflows that support service lines and departments throughout the
care continuum.
 Interoperability
Facilitate the flow of patient data across provider, vendor, geographical,
and technological boundaries with interoperable systems. Provide
practitioners with access to a holistic view of each patient’s record—
and with it, the potential to coordinate care across health systems,
make more-informed care decisions, and gain operational efficiencies.
 Continuum of Career
Help your patients achieve the best possible health outcomes by
coordinating, managing, and delivering high-quality care across the
continuum—from rehabilitation, home health, and long-term care to
behavioral health. Our continuum of care solutions help clinicians find
the right venue for patients to get the continued care they need while
enabling the exchange of information during transitions of care.

Clinical and Financial Operations

 Clinical Operations
Transform your clinical operations by empowering your clinicians with
real-time health system tools and techniques that help them overcome
today’s challenges and provide high-quality care. A real-time health
system strategy helps your organization achieve predictable excellence
in clinical, operational, and financial outcomes by using near real-time
data from many sources.
 Revenue Cycle
Clinically driven and patient-focused—that’s the foundation of Oracle
Health’s revenue cycle management solutions. A clinically driven
revenue cycle takes information captured by clinicians during care and
uses it to drive financial outcomes.
 Reporting and analytics
Transform your organization’s data into usable, actionable information
with Oracle’s healthcare analytics solutions. Realize the true value of
your data by helping executives, clinicians, analysts, and staff spend
less time searching for and preparing data and more time acting on it.
Population Health
Move beyond individual care. With our population health solutions, you can
expand your organization’s care focus by magnifying efforts across entire
populations and emphasizing chronic condition management and prevention. We
can help you provide coordinated care beyond the hospital to promote healthier
populations.

Consumer Experience
Meet rising consumer expectations and place the person at the center of their
healthcare journey with Oracle Health’s consumer experience solutions, which
include digital front door and virtual care capabilities.

Services and Support

 Security
Maintain a strong security posture for your enterprise with data security
solutions that help you manage clinical identity, regulatory compliance,
and security auditing and maintain business continuity, even during
downtimes.
 Services
Oracle Health’s professional services provide in-depth analytics to help
determine appropriate performance improvement plans, outline
governance, and increase clinician satisfaction and efficiency in the
EHR.
 Regulatory
Constantly changing federal and state regulations create complex
challenges for many US healthcare providers. Through our regulatory
compliance and regulatory consulting services, we can help your
organization stay current with regulatory programs, create a regulatory
steering committee, and track performance.

Enterprise Solutions
 Healthcare ERP- finance and operations
Gain a single view of financial data across your health delivery system.
Plan more effectively, reduce the cost of care, and build a more
responsive supply chain. Implement new business models, such as
value-based healthcare, more easily and adapt faster when your
business environment changes.
  Healthcare cloud infrastructure
Oracle Cloud Infrastructure (OCI) is built to run every healthcare
workload—from legacy application systems to data science–driven and
modern machine learning–enabled services—to help deliver more-
informed care choices and an enhanced, patient-focused healthcare
experience.
 Healthcare human capital management (HCM)
Create an employee experience that reflects your values, promotes
diversity, equity, and inclusion, and helps clinical and nonclinical staff
grow in their careers.
 NetSuite for healthcare and life sciences
NetSuite's cloud-based business management suite, used by more
than 34,000 customers, enables healthcare and life sciences
organizations to improve visibility, minimize complexity, and remain
agile in the face of massive change.
 Customer experience
Deliver personalized experiences across digital marketing channels to
interact with patients when, where, and how they prefer, helping them
stay engaged in their health.

HOW ORACLE HEALTH CAN HELP BUSINESS PROBLEMS

Enable HR and operational leaders to enhance management of complex
scheduling needs, empower staff, focus on retention, and prioritize patient
care.

 Oracle Helps Healthcare Organizations Optimize Workforce Management

Oracle has introduced new workforce management capabilities
within Oracle Fusion Cloud Human Capital Management (HCM) to help
healthcare organizations adapt to changing labor markets, meet
volatile customer demand, and better attract and retain workers. The
new capabilities, Oracle Workforce Scheduling and Oracle Workforce
Labor Optimization, connect business and electronic health record
(EHR) data on a single cloud platform to help healthcare organizations
navigate advanced scheduling and labor needs.
Part of Oracle Cloud HCM, Oracle Workforce Scheduling and
Oracle Workforce Labor Optimization enable healthcare organizations
to access the critical business insights needed to meet variable patient
demand, deploy the right people at the right time, and drive an
engaged and motivated workforce. Oracle Workforce Scheduling and
Oracle Workforce Labor Optimization include:
  Employee-driven scheduling tools: Enable employees to play a role
in managing their own schedules by specifying shift preferences,
creating their own schedules, requesting shift swaps, and claiming shift
opportunities that align with operational needs. With simplified
scheduling and self-service capabilities accessible on-demand and on
any device, healthcare workers can save time and gain more control of
their schedule so they can stay focused on delivering high-quality
patient care.
 AI-powered healthcare scheduling: Enables healthcare
organizations to create dynamic schedules that are based on the
clinical needs of patients, adhere to complex union rules, and enable
new healthcare delivery models, such as value-based care. With AI-
driven recommendations powered by real-time business and patient
data, HR and operational leaders can prioritize multiple business and
employee needs, such as preferred and required hours, location or
service line requirements, and other worker preferences all while
reducing the cognitive burden on caregivers to allow them to focus on
what matters to them most—providing great patient care.
 Holistic HCM, ERP, SCM, and EHR insights: Enable managers to
match the best suited workers to the appropriate assignment based on
real-time patient and workforce data. With continuously updated data,
managers have the tools to improve patient satisfaction, reduce cost
and risk, and quickly adapt to staffing changes and fill open shifts with
workers who have the necessary competencies, skills, and
certifications.
Built for the cloud, Oracle Cloud HCM is a complete solution connecting every
human resource process from hire to retire across the enterprise with a native
employee experience platform. By connecting all employee data on a single
platform, HR teams have access to a single source of truth to help inform their
people strategy. Built-in AI acts as an advisor to help analyze workforce data and
surface recommendations to help improve business operations.

Help remediate and limit issues caused by outdated systems with advanced
technology
 EHRs must foster collaboration, not siloed data sources
EHRs have revolutionized care delivery and health information-
sharing. This provides patients visibility into their health like never
before and gives clinicians unprecedented insights into patient care.

Though a transformational technology, the EHR nevertheless often

provides a cumbersome user experience and results in the
administrative burden that plagues many providers and administrative
staff. The EHR experience isn’t necessarily an intuitive or user-friendly
 one, but that’s simply because it was never designed with the end user
in mind.

Rather than aligning focus on producing better care, for years the
priority of EHRs was to add more functionality into the digitized record.
Over time, EHRs have resulted in silos—disparate data collection
systems that limit interoperability and increase administrative
workloads. In fact, research shows doctors spend nearly twice as much
time on administrative work as they do engage with patients.

Within healthcare, there are countless systems that capture and

process valuable health-related data. In addition to the EHR, we can
include human capital management (HCM), inventory management,
enterprise resource planning (ERP), supply chain management (SCM),
and financial, among others.

This data is siloed, and it’s problematic. Because although we may

have great reporting for just our health system’s clinical data, or for just
our health system’s financial data, as we look toward the future of
healthcare, it’s essential that we aggregate this information—clinical,
financial, operational, and so on—for better insights. In this future state,
siloed, disparate data sources will no longer be good enough.

 It’s time for intuitive, predictive technology

Advanced technologies can help staff better understand supplies and
staffing resources, leverage voice recognition software, and streamline
reporting and analytics to automate administrative work and enable
providers to make better predictive decisions. To evolve as we look
toward the future of healthcare, we must consider how we can make
existing historical data work today, and how we can leverage new data
generated every day and make it work tomorrow.

 Evolution of an industry’s technologies

Healthcare has no shortage of data, but how are we utilizing this
information? At Oracle Health, we’re building a cloud-based health
platform that brings together disparate data sources from across the
ecosystem—EHR, SCM, HCM, claims processing, clinical trials
software, and so on. The operating system will provide intelligent
information without multiple interfaces that disrupt the flow of data.
We’ll leverage predictive analytics and algorithms to identify real-time
trends and evolve the healthcare experience—ensuring usability is a
primary focus to provide a seamless, human-centered experience for
providers, administrators, and patients. Lastly, we’ll address issues
within deep platform and infrastructure layers so we can decrease the
cost of ownership while providing reliability, security, and performance.
Oracle Brings Generative AI Capabilities to Healthcare
Oracle today announced new generative AI services for healthcare
organizations. Integrated with Oracle’s electronic health record (EHR) solutions, the
new Oracle Clinical Digital Assistant enables providers to leverage the power of
generative AI together with voice commands to reduce manual work so they can
focus more attention on patient care. It also makes it easy for patients to take self-
service actions such as scheduling appointments or checking clinical information at
their convenience using simple voice commands.

 Clinical digital assistant

While EHRs have helped reduce errors and enhance the continuum of care,
patients are often left feeling disconnected, unheard, and unsatisfied when a
provider spends the majority of the appointment staring at a screen. The
generative AI-powered Oracle Clinical Digital Assistant alleviates this issue to
enable physicians to give their full attention to patients while dramatically
simplifying administrative tasks. The multimodal voice and screen-based
assistant participates in the appointment using generative AI to automate note
taking and to propose context-aware next actions, such as ordering
medication or scheduling labs and follow-up appointments.

The Oracle Clinical Digital Assistant also responds to conversational voice

commands from providers who can ask questions such as ‘show me the
patient’s latest MRI results,’ to look up elements of a patient’s EHR record
during an appointment. The information and images are then delivered in a
relevant order that helps the physician gain insight into the appropriate
treatment path without requiring a multi-menu, multi-step interaction with the
EHR. The new solution will be available in the next 12 months.

 Patient self-service capabilities

New capabilities in the Oracle Digital Assistant Platform also enable patients
to take more control over their healthcare. Patients can take self-service
actions that range from using voice commands to schedule an appointment or
pay a bill to getting generative AI-driven answers to questions such as, ‘what
happens during a colonoscopy?’

Providers can also deliver helpful information to patients via web chat
embedded in their secure patient portal, such as a reminder to bring required
lab results to an upcoming visit. With these interactions, healthcare providers
can advance patient retention with better engagement while significantly
reducing revenue loss by avoiding common issues, such as missed
appointments. These capabilities are available today.
REVIEWS

NCP
It is included in the system but it requires payment for access.

ACCOMPLISHMENT REPORT
Our research project focused on evaluating Oracle Health EMR, an Electronic
Medical Records (EMR) system, to assess its effectiveness in improving healthcare
management and patient care.

CONTRIBUTIONS
Kyla M. Ramones
 Overview
 How Oracle Can Help
 Oracle Health Services (Clinical Application)
 HOW ORACLE HEALTH CAN HELP BUSINESS PROBLEMS
o Oracle Brings Generative AI Capabilities to Healthcare

Des V. Belen
 Oracle Health Services
o Clinical and Financial Operations
o Population Health

Shoffea Dianne Castillo

  Consumer Experience
 Services and Support
Atlantic Urban Angelo Devis
 Enterprise Solutions
David Digno
 HOW ORACLE HEALTH CAN HELP BUSINESS PROBLEMS
o Enable HR and operational leaders to enhance management of
complex scheduling needs, empower staff, focus on retention, and
prioritize patient care.
o Oracle Helps Healthcare Organizations Optimize Workforce
Management
Rose B. Dinglasan
 HOW ORACLE HEALTH CAN HELP BUSINESS PROBLEMS
o Enable HR and operational leaders to enhance management of
complex scheduling needs, empower staff, focus on retention, and
prioritize patient care.
o Employee-driven scheduling tools
o Reviews and NCP

Karen Olla
 HOW ORACLE HEALTH CAN HELP BUSINESS PROBLEMS
o Enable HR and operational leaders to enhance management of
complex scheduling needs, empower staff, focus on retention, and
prioritize patient care.
o AI-powered healthcare scheduling

John Patric Osorio

 HOW ORACLE HEALTH CAN HELP BUSINESS PROBLEMS
o Enable HR and operational leaders to enhance management of
complex scheduling needs, empower staff, focus on retention, and
prioritize patient care.
o Holistic HCM, ERP, SCM, and EHR insights

Heleina Roda
 HOW ORACLE HEALTH CAN HELP BUSINESS PROBLEMS
o Help remediate and limit issues caused by outdated systems with
advanced technology
o EHRs must foster collaboration, not siloed data sources

Camellia Saturnino
 HOW ORACLE HEALTH CAN HELP BUSINESS PROBLEMS
 o Help remediate and limit issues caused by outdated systems with
advanced technology
o It’s time for intuitive, predictive technology

Justine Faith Suarez

 HOW ORACLE HEALTH CAN HELP BUSINESS PROBLEMS
o Help remediate and limit issues caused by outdated systems with
advanced technology
o Evolution of an industry’s technologies