UNIVERSIDAD TÉCNICA NACIONAL SEDE CENTRAL

DESARROLLO EMPRESARIAL LEP

Language Expert Program
Lic. Raquel Morales Alpízar

LEP 2 - WRITTEN TASK #2

5%
Due date: April 24, 2024
Requesting information

INSTRUCTIONS:
1. Study these examples of how to ask for information politely.

SITUATION SOLUTION
You don´t know a caller´s name (give) Could you give me your name, please?
You aren´t sure of the name of the caller´s Would you repeat the name of your
company. (repeat) company, please?
You want to know where the caller is Can you tell me where you´re calling from,
calling from. (tell) please?

Could and would are more polite than can.

2. Make questions using could, would and can in a similar way. Use the verbs in
parenthesis to request the information. Please, write the answers in this
document and upload it to the virtual campus.

a. You aren´t sure exactly what the caller is phoning about. (tell)
b. You want to know the caller´s telephone number. (give)
c. You don´t know how to spell the caller´s name. (spell)
d. You didn´t hear the caller´s address clearly. (repeat)
e. You want to find out when the caller will be in the office tomorrow. (tell)
f. You aren´t sure about the delivery date of your order. (confirm)

a. Could you tell me what are exactly phoning about?

b. Could you give me your telephone number, please?

c. Would you spell me your name, please?

d. Would you repeat the address again, please?

e. Could you tell me what time you’ll be at the office tomorrow?

f. Could you confirm the delivery date of my order?