 Hi! Good afternoon.

My topic is about “Working with Conversations (sort by date, view tab /

show as conversation), Ignoring and Cleaning Up Conversations.”

 You can choose to have Outlook sort all messages by date and arrange them as conversations to
group all related messages. This helps you track the history of the conversation, the participants
and all responses to the original message.

 To activate the conversation mode, use one of the following methods:

o on the View tab, in the Messages group, click Show as Conversations; or
o right-click anywhere on the column header row above the Inbox and then click Show as
Conversations.

 Click the required option for Outlook, that is, whether to show the messages in conversation
mode for all mailbox folders, or just the selected folder.

 Use the  to expand the conversation, or click the  to collapse the conversation.

 You can also change the setup by clicking Conversation Settings in the Messages group:
o Show Messages from Other Folders – Includes messages moved to other folders that
are related to this message topic.
o Show Senders Above the Subject – Shows the sender’s name above the subject content.
o Always Expand Selected Conversation – Displays all conversations with their related
messages in expanded mode.
o Use Classic Indented View – Displays each message in the history trail of this message
topic indented further.

 Next, You can choose to ignore a conversation that is not important to track – for instance, if you
receive a message sent to a number of people that needs no action from you.

 To ignore a conversation:
o on the Home tab, in the Delete group, click Ignore; or
o right-click the message and click Ignore

 To turn off the Ignore option, display the items from the Deleted Items folder. Then click the
message for which you want to turn off the ignore feature and, in the Delete group of the Home
tab, click Ignore.

 Lastly, One method to manage the mail you receive is to clean up your conversations
automatically. To set how conversations are handled, click File, click Options, click Mail and then
make your selections in the Conversation Clean Up area.