Digital – Governance

E-Readiness Part III

Aarti Rani
School of Computer Applications
Babu Banarsi Das University
Lucknow -UP
 Topics Covered
E-readiness
⚫ Data system infrastructural preparedness
⚫ Legal infrastructural preparedness
⚫ Human infrastructural preparedness
⚫ Institutional infrastructural preparedness
⚫ Technological infrastructural preparedness
⚫ Leadership and strategic planning.
⚫ Case Study of Union Territory ,Chandigarh
⚫ INTRODUCTION:WHAT IS E-READINESS?

E-readiness (electronic readiness) is a measure of the

degree to which a country, nation or economy may be
ready, willing or prepared to obtain benefits which
arise from information and communication
technologies (ICTs)
Need
⚫ E-readiness is defined as the aptitude of an economy to
use information and communications technologies to
migrate traditional businesses into the new economy.
E-readiness reaches its optimal level when the
economy is able to create new business opportunities
that could not be done otherwise
⚫ Institutional Infrastructural Preparedness

For any government to implement successful

e-governance projects. the requisite institutional
infrastructure has to be in place. Most governments
do not have any. For example. in India the
Government of India established National
Informatics Centre (NIC) as an apex institution at
the national level for catalyzing and coordinating
all e-government activities and projects in any
government body at the Central.
⚫ State and District levels. Similarly. many State
governments in India have established their own
Information Technology Departments which are basically
coordinating facilitators for e-government projects within
the State.

⚫ However. many countries or states still lack

this institutional infrastructure. The
activities of such institutes are varied from
hardware selection and procurement to
networking or software development and
implementation and also training of the
staff at various levels of the government.
Human Infrastructural Preparedness

An institutional infrastructure provides training facilities in

addition to other resources. Human resource development
by training is an essential requirement.

Human infrastructural preparedness comes from

well-trained manpower, both technical and non-technical.

The technical manpower resources are essential for all the

phases of e-governance and related information system life
cycle comprising systems analysis, systems design,
programming, implementation, operationalization, and
documentation.
⚫ The national public IT infrastructural institutions (such
as National Informatics Centre) for e-governance
provide manpower for all such activities. Besides. the
private corporations also play a major role in this
regard in many e-governance activities.

⚫ In addition to the requisite technical human

infrastructure for software development and
implementation of e-government projects, there is need
for the crucial training and orientation of user
personnel, i.e. government staff in e-govenance
projects.
⚫ The government employees and staff who are the
stake-holders in all e-government projects as the end users
and operational users of such projects, are required to be
appropriately trained and oriented for change management
from a manual government environment to e-governance
environment. Only after such training will they be
competent and capable of handling such e-governance
projects and operational environments.

⚫ They also play a crucial role in various phases of

e-governance information system life cycle in the phase of
systems analysis and operational usage.
⚫ Step process to e-government readiness
⚫ Step1: Articulate the e-government vision and strategy.
Prepare a five-year perspective plan
⚫ Step 2: Review the Telecommunication policy, to
promote an open, competitive environment for creation
of national and sub-national networks.
⚫ Step 3: prepare a list of G2c and G2B services that
citizens and businesses need to be provide
⚫ electronically.
⚫ Prioritize the services.
⚫ Announce a policy on electronically services delivery.
⚫ Step 4: Design Functional and Technology
Architectures that are aimed at delivering the
⚫ e-services.Prescribe standards for security.
⚫ Step 5: Initiate statewide e-government projects
adopting the pilot approach. Ensure these are part of
the ‘big picture’ developed in step 4
⚫ Step 6: Design and implement an appropriate CIO
program. Implement change management programs
across all major government agencies.
⚫ Step 7: Ensure that all government agencies earmark 2-5%
of their budget to e-government.Announce a PPP policy for
e-government and take up a few projects adopting the PPP
Model
⚫ Step 8: Establish a government –wide WAN for data, voice
and video for G2G applications, adopting a PPP model.
⚫ Step 9: Enact a cyber law that gives a legal validity to all
electronic transactions and records and permits use of
digital signatures for authenticating messages and
documents.
⚫ Publish polices on security and privacy for e-government.
⚫ Step 10: Establish data centers for e- government using the
PPP model.Design and establish an e-government gateway
at the Static Data Centre.
Challenges (Issues)
⚫ Recent studies showing the increasing knowledge intensity
of economic activities in almost all of the industrial
countries contributed to an accelerated interest in e-venues
for growth in the developing countries.
⚫ National and international institutions alike appear to be
focusing on the e-potentials for growth in private as well as
public sectors, and almost every developing country is now
mounting a national information technology (IT)
development plan. And preparations for the forthcoming
World Summit on Information Society (WSIS) planned for
2003 and 2004 are placing IT-related issues at the center for
global politics.
⚫ Underlying these trends is an implicit expectation that
successful e-Business and e-Commerce (however
redefined) can take place if, and only if, emergent
initiatives are built on robust foundations of readiness.
⚫ However, the notion of e-Readiness means different
things to different people, in different contexts, and for
different purposes. As a result, a large gap exists
between ideas and concepts, on the one hand, and
practical applications and implications, on the other.
⚫ Gaps also exist between new expectations and
capabilities in place.
Case Study of Union Territory ,Chandigarh
⚫ Concept of E-Governance
⚫ Defining e-Governance
⚫ Stages of e-Governance
⚫ Scope of E-Governance
⚫ Project “Bhoomi” in the State Of Karnataka
⚫ Project “Gyandoot” in the State of Madhya
Pradesh
⚫ Project Smart Government in the State of
Andhra Pradesh
⚫ FRIENDS project in the state of Kerala
⚫ Research Problem Introduced
⚫ Benefits of E-Governance