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Why do I see "Project integrity" errors in the Empower message center?


- WKB91863

ENVIRONMENT
• Empower

ANSWER
A "project integrity failed" message is not caused by a user deleting data using Empower software. Project integrity
testing was enhanced in the Empower 3 SR3 release.

The project integrity test fails for any of the following reasons:

• Data is incomplete due to a detector or an instrument failure that occurred during acquisition. One of these
messages appear in the Channel Status field in the Review chromatogram window: No data acquired or Data
incomplete. The data file is present, but contains incomplete data.
• The project was backed up or you performed an on-demand integrity test while acquiring data.
• The LAC/E module lost communication with the server and was in buffering mode while data was being acquired
during a project integrity test.
• The project integrity test detects fewer data files (channels) than expected. A privileged user, such as a system
administrator, deleted raw data files, or data files were manipulated or modified improperly during a project backup.
• Issues with the computer's hard drive caused the loss of data integrity of the data file.
• Virus activity modified the data file.
• Data files were removed or quarantined by antivirus software.
• The *.EXP and/or *.INF file checksums differ. "Bad Checksum" message appears on the chromatogram plot in the
Review window.

ADDITIONAL INFORMATION
For additional information on this error message, refer to the attached document.

id91863, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC,
EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

https://support.waters.com/KB_Inf/Empower_Breeze/WKB91863_Why_do_I_see_Project_integrity_error_in_the_Empower_M…
Updated: Tue, 02 May 2023 10:21:29 GMT
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