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GREETINGS:

May I speak with the home owner, Mr. or Mrs. ___________? (Wait for
the customer to reply)

INTRODUCTION:
This is ______ from Home improvement and Remodeling group.

REASON OF THE CALL:


Your house has been selected to receive a free, no-obligation pricing
estimate for home improvement such as Heating or air conditioning,
roofing, windows, or any part of your house. (interior or exterior)

I can have our local contractor dispatch in your area to give you more
information. In that way, you would know how much it would cost.

Will you be available between____for our local contractor to visit you

Questions we need to ask

1) Is your name on the tittle?

2) Is it a house or a townhouse? ( if it’s a townhouse don’t continue)

Are you still the registered home owner at _________? (Wait for the
customer to reply)

Verify your cx Last name:______ (wait for your confirmation)

Closing: Great! Will see you between_____. Have a good day.

NOT INTERESTED/IM A CONTRACTOR/I JUST DID MY HOME


IMPROVEMENT
= I understand, it’s just a free pricing estimate to ensure that you
maximizing your saving.

BUSY/CAN’T DO IT RIGHT NOW


= We don’t give it to you right now/ They will contact at a more
convenient time to give you your free pricing estimate

I CAN’T AFFORD RIGHT NOW


= I do understand but the quote is good for a year’s, which allows you
To plan and budget accordingly.

WHO IS GOING TO BE CALLING ME/WHO DO YOU WORK WITH


=We work with reputable companies such as home depot, Lowes and
sear to maximize your saving and they’ll contact you at more
convenient time?

CAN YOU SEND IT TO ME BU EMAIL


=Just so you know, The companies may use automatic dialing system
to call you back.

WHERE YOU CALLING FROM?


=I’m calling from Home Improvement and Remodeling group, we
work with reputable companies such as Home depot, Lowes and sear.

WHERE DID YOU GET MY NUMBER


=You submitted a request sometime in the past, and they don’t give
me all the detail

HOW MUCH WILL THIS COST ME?


=That’s a great question for the specialist to answer for you and just
so you know the quote is good for a year which is allows you to plan
and budget accordingly.

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