Semi-Structured Interview Questions:

1. What accounting software/systems does your company currently use? When were they
implemented?

2. What were the main drivers for your company to adopt new digital accounting tools?

3. How have the new accounting systems changed or automated processes like invoicing, financial
reporting, expense management etc.?

4. What benefits has your company realized from implementing these accounting technologies?
(Prompt for efficiency, accuracy, insights etc.)

5. What have been some of the challenges faced during implementation and adoption of the new
digital accounting tools? (Prompt for costs, training, integration issues etc.)

6. The level of adoption of digital technology for accounting processes in the Firm. From a scale of
1-10?

7. What is the data from the accounting systems used for? financial planning, cost control, pricing
decisions etc.?

8. What support could be provided to enable greater adoption of digital technologies for
accounting in SMEs like yours?