User Guide

Deletion/Deactivation
of Transactional User
IDs for DigiBanker 2.0

https://sbcdigibanker.securitybank.com/

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To update the list of DigiBanker user/s incase
we need to change/deactivate the current
status of user set-up or to delete if it is no
longer connected with the
company/corporation.

Deletion/Deactivation of Transactional User IDs

for Digibanker 2.0

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PROCESS FLOW:

Clients needs to login ADMINCHECKER will

the ADMINMAKER to approve the deletion
initiate request of
deletion/deactivation. ADMINMAKER
ADMINMAKER will
choose the subject
user/access to be
deleted/deactivated
(it will be now routed to ADMINCHECKER
for Approval)

Login the
ADMINCHECKER to
authorized the
deletion/deactivation
process.

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deleted

Procedure on
how to delete
existing user/s
in DigiBanker
2.0

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PROCEDURE ON HOW TO DELETE EXISITING
USER/S in DIGIBANKER 2.0

1) Log in as ADMINMAKER first 2) Input the Password and click Login.

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PROCEDURE ON HOW TO DELETE EXISITING
USER/S in DIGIBANKER 2.0

3) Kindly click the ADMINISTRATION 4) Click the Create user and choose the
>User Maintenance. user prefer to be deleted.

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PROCEDURE ON HOW TO DELETE EXISITING
USER/S in DIGIBANKER 2.0

5. Choose from Action Tab (Trash bin 6. There will be confirmation message to
Logo) to initiate deletion. Pop-up for deletion. Click OK to proceed.

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PROCEDURE ON HOW TO DELETE EXISITING
USER/S in DIGIBANKER 2.0

7) The Deletion request is now pending 8) Log in the ADMINCHECKER to

for approval of ADMINCHECKER approve pending user deletion

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PROCEDURE ON HOW TO DELETE EXISITING
USER/S in DIGIBANKER 2.0

9) Go to ADMINISTRATION > USER MAINTENANCE > CREATE USER > then search
the user that prefer to be deleted.

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PROCEDURE ON HOW TO DELETE EXISITING
USER/S in DIGIBANKER 2.0

10) Click the question mark logo (?) to 11) Kindly Scroll Down and Click
proceed with the deletion. APPROVE.

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PROCESS ON HOW TO DELETE EXISITING USER/S
in DIGIBANKER 2.0

12) The system will ask to confirm 13) The System will advise that the
deletion. Click OK to proceed. deletion is already approved.

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User Access
Deactivation
Process
This process is to
deactivate the User
Access. The user/s
are not able to
access DigiBanker.
But still in the list of
company user IDs

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User Access Deactivation Process

1) Log in as ADMINMAKER first 2) Input the Password and click Login.

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User Access Deactivation Process

3) Kindly click the 4) Click the CREATE USER and select

ADMINISTRATION>USER MAINTENACE the user prefer to be deactivated.

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User Access Deactivation Process

5) Once selected the user prefer to be 6) Go to User Status and Select Inactive
deactivated. Click the Edit button to to proceed with the deactivation.
show the user details

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User Access Deactivation Process

7) Kindly Scroll Down and Click SUBMIT. 8) The system will ask you to confirm the
deactivation process

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User Access Deactivation Process

10) This will be now pending for approval 11) Log in as ADMINCHECKER to approve
pending user to deactivate.

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User Access Deactivation Process

12) Go to ADMINISTRATION > USER 13) Change the USER STATUS from
MAINTENANCE > CREATE USER ACTIVE to INACTIVE to reflect the user
be deactivated. Click the ? Logo below
to proceed with the approval

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User Access Deactivation Process

14) Check the USER STATUS first, it 15) Click APPROVE to process the
should be INACTIVE before we proceed deactivation.
with the approval

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User Access Deactivation Process

16) System will ask you to confirm the 21) You will receive a confirmation that
approval. Click OK. the user is deactivated.

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IMPORTANT
REMINDERS

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REMINDERS

1. DigiBanker is accessible from 9:00 am to 9:00 pm.

For DigiBanker concerns, you may contact our DigiBanker Helpdesk through the
following:
Call: 8-887-91-88 press option 3 then option 2
Email: digibanker.helpdesk@securitybank.com.ph

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