COVER LETTER

DHEERAJ CHIB
Brampton, ON
Tel: 226-402-3635 | Email: chibdheeraj1@gmail.com

DESKSIDE SUPPORT TECHNICIAN

Date: 13 Mar 2024

Dear Hiring Committee,

I am writing to express my interest in the Deskside Support Technician with Novo Nors disk in IT Department, as recently advertised.
I have gained valuable experience in help desk tickets. ServiceNow, managing assets effectively, and contributing to the overall
efficiency of our IT department. With a strong passion for technology and a desire to contribute to the Company's IT initiatives, I am
eager to bring my skills to the role.

Throughout my time as a career, I have demonstrated a keen ability to adapt to changing technological landscapes and contribute
proactively to process improvements. I have successfully IMAC task and incidents that have optimized efficiency and streamlined
workflows, showcasing my dedication to achieving organizational goals. Moreover, In my previous role, I successfully contributed in
a team in upgrading the company's network infrastructure, resulting in a 20% improvement in overall system efficiency. Additionally,
my proactive approach to monitoring and identifying potential vulnerabilities helped prevent security breaches and minimize risk,
ensuring the integrity and confidentiality of sensitive data.

My educational background includes a M.SC (Master of Scient) with major in Cyber Infrastructure in Computer Science, providing
me with a solid foundation in the principles of information technology. I have also participated in relevant training courses to enhance
my technical skills, including bachelor’s degree in Electronics and communication.

I am confident that my analytical mindset, attention to detail, and familiarity with work of organization's processes make me a strong
candidate for the Deskside Support Technician position. I am excited about the opportunity to leverage my skills to contribute to the
success of IT Department and ensure the reliability and security of the Company’s infrastructure.

Enclosed is my updated resume, which provides additional details about my qualifications and professional background. I would
appreciate the opportunity to discuss how my experiences align with the requirements of the Deskside Support role in more detail.

Thank you for considering my application. I look forward to the possibility of contributing to the continued success our company and
love to serve the community where I live.

Sincerely,

Dheeraj Chib (he/him/his)

M: 226.402.3635
chibdheeraj1@gmail.com