Title: Elevating BPO Excellence through Technology and Innovation

Introduction:

Attention Grabber: (Start with a thought-provoking question or a relevant statistic) "Did you
know that technology and innovation are reshaping the landscape of Business Process
Outsourcing?"

Personal Introduction: "Good [morning/afternoon], ladies and gentlemen. My name is Rodrigo

Carlos Rodríguez Charris, and I'm excited to share with you how my expertise in Computer Systems
Management aligns perfectly with the dynamic world of BPO."

Body:

1. Connecting Expertise and Impact:

Share a Personal Anecdote: "My journey began with a deep curiosity for technology, which led
me to earn a degree in Telematics Engineering and become a certified Professional Technologist in
Computer Systems Management."

Bridge to BPO: "These skills have empowered me to create meaningful impact within the realm
of information systems and computing, and today, I'm eager to apply them in the realm of BPO."

2. Leveraging Technological Proficiency:

Highlight Technical Skills: "My proficiency extends to FrontEnd Junior web programming,
computer network administration, hardware and software support, and more."

Connecting with BPO: "In a BPO context, these skills translate to seamless management of
complex systems, ensuring smooth operations and top-notch client service."

3. The Power of Problem-Solving:

Narrate a Success Story: "In my previous role as a Service Technician Level III, I transformed
technical challenges into opportunities. I improved average handling time by implementing
innovative training programs."
 Relate to BPO: "Similarly, within a BPO framework, I envision identifying bottlenecks and
devising tech-driven solutions that enhance efficiency and customer satisfaction."

4. Innovating Customer Experience:

Mention the Article: "I recently read an article that emphasized the pivotal role of storytelling in
influencing perceptions and emotions."

Apply to BPO: "Just as storytelling shapes perceptions, technology-driven innovation shapes

customer experiences in the BPO sector, ensuring exceptional service delivery."

5. A Vision for BPO Growth:

Express Aspirations: "My journey has led me here, fueled by a vision to contribute to the growth
of a leading BPO company."

Alignment with Company Values: "I am excited to be a part of a team that values technological
prowess, innovation, and customer satisfaction, pillars that drive success in the BPO industry."

Conclusion:

Summarize Impact: "In summary, my technical expertise, problem-solving skills, and passion for
innovation uniquely position me to elevate the excellence of your BPO operations."

Call to Action: "I invite you to join me on this exciting journey as we harness the power of
technology to create transformative BPO experiences."

Thank You: "Thank you for your time, and I look forward to the opportunity to further discuss
how I can contribute to your esteemed team."

(Note: Feel free to adapt and personalize the script as needed to fit your speaking style and the
specific BPO company you are addressing.)
 Presentation

Did you know that technology and innovation are reshaping the landscape of Business Process
Outsourcing?

Good morning, ladies and gentlemen. My name is Rodrigo Carlos Rodríguez Charris, and I'm
excited to share with you how my expertise in Computer Systems Management aligns perfectly
with the dynamic world of BPO.

My journey began with a deep curiosity for technology, which led me to earn a degree in
Technologist in Computer Systems Management and become a certified Professional Telematics
Engineering.

These skills have empowered me to create meaningful impact within the realm of information
systems and computing, and today, I'm eager to apply them in the realm of BPO.

My proficiency extends to FrontEnd Junior web programming, computer network administration,

hardware and software support, and more.

In a BPO context, these skills translate to seamless management of complex systems, ensuring
smooth operations and top-notch client service.

In my previous role as a Service Technician Level III, I transformed technical challenges into
opportunities. I improved average handling time by implementing innovative training programs.

Similarly, within a BPO framework, I envision identifying bottlenecks and devising tech-driven
solutions that enhance efficiency and customer satisfaction.

I recently read an article that emphasized the pivotal role of storytelling in influencing perceptions
and emotions.

Just as storytelling shapes perceptions, technology-driven innovation shapes customer

experiences in the BPO sector, ensuring exceptional service delivery.

My journey has led me here, fueled by a vision to contribute to the growth of a leading BPO
company.

I am excited to be a part of a team that values technological prowess, innovation, and customer
satisfaction, pillars that drive success in the BPO industry.

In summary, my technical expertise, problem-solving skills, and passion for innovation uniquely
position me to elevate the excellence of your BPO operations.

I invite you to join me on this exciting journey as we harness the power of technology to create
transformative BPO experiences.

Thank you for your time, and I look forward to the opportunity to further discuss how I can
contribute to your esteemed team.