Professional Documents
Culture Documents
2023 Plan
1 Executive Summary
5 Key asks
01
Executive Summary
Administration
Resource
Centers study
allocation (Full
Administration and contracting Key asks and the
Administration Time-line for the Time Employee &
Centers Plan with a consultant go-ahead
Centers Overview project scope. Consultant)
2023 company to approach.
requirement is
implement the
presented.
proposed scope.
Goals
Finalizing the Administration Centers Strategy, and detailing Operating and Governance models, and seeking final approval to
kick-start implementation of the administrative centers by 2024.
Objectives
Developing KPI’s and Setting the Preparing Sector Sector organization Developing Detailing operational
baseline Boundary/distribution mandate. structure, roles and Stakeholders plan for the
and targeted services of responsibilities. Communication Plan. administrative centers.
administrative centers
02 04
01 03 05
Project Goal :
Developing Strategy, Operational and Governance Model, and Stakeholders Engagement Plan for Administration Centers
Project Summary:
RCRC is working in creating multiple decentralized effective local administration centers within Riyadh city, these centers will be
granted specific powers to improve and enhance the city services and public facilities, these centers will strengthen the role of
citizens participation to support decision making, additionally it will align, evaluate and monitor the city services and escalate to
govern activities with these centers. The project requires a consultant to carry out current state assessment and development of
the strategy and initial studies and design the activation plan to operate the administrative centers.
A1 Identify & Review : Governmental Studies & Projects that is significant to administration centers. Some of these projects are
administration centers projects in Riyadh municipality, previous administration centers studies in RCRC, public services
standards and guidelines, Riyadh local plan, Citizen engagement Projects, Jubail Administration and Governance Model, and
identify any other relevant projects will take place in each administration center.
A2 Identify & Summarize: International Best Practices and Benchmarks of administration centers, additionally summarizing
related research , projects, reports and indexes to propose baseline for selecting baseline for administration centers in Riyadh.
A3 Identify & Review: Mandates of Internal RCRC departments and main stakeholders that overlap with administration center’s
functions and map roles and responsibilities according to best local and international practice review.
A4 Align: Riyadh Strategy and governance model study with administration centers strategy.
A5 Defining: Number and Boundary of Administration centers based on current assessment outcomes, this will include the spatial
and statistical information of each center, numbers of citizens, city services, stakeholders, future projects, Urban
Characteristics of each center.
B1 Define Sector vision: High level direction of the administration centers sector vision, mission, mid term, long term plan.
Conducting interviews, workshops with relevant stakeholders and develop the sector strategy based on stakeholders' inputs.
B2 Develop Sector Strategic Objectives: KPIs, OKRs, baselines, alignment with vision 2030 and national strategies, alignment
with Riyadh Strategy, governance plan, stakeholders, and citizens satisfaction analysis.
B3 Design Initiatives and Projects: and prioritize to meet the vision of the sector and the centers, allocate the required resources
and budget for mid- and long-term plan.
B4 Develop Organization Chart: Develop the sector and the centers organizational chart, propose the required capacities their
role and responsibilities, and define required CAPEX to operate the sector and the centers offices.
B5 Identify and Review Services: Define services and functions and develop value chain of activities and define owner entity in
each center.
C1 Design Governance Model: Align each center governance model with the sector governance model.
C2 Design Committee Charters: Define required technical or higher committees in both RCRC and each administrative center
C3 Detail Interaction Mechanism: list and classify all stakeholders for the sector according to project requirements , determine
type of communication, tone, mode & frequency, required level of interaction.
D: Operational Model
D1 Propose Option of Activation: Prepare 3 activation plans and conduct SWOT analysis for selecting the convenient plan
D2 D2: Define Centers Detailed Activation Plan: Setting the direction of each administration center services and functions, align
with the sector plan and create maps from planning to monitoring phase for each center and its functions.
D3 D2: Outline Centers Improvements Plan: Conduct Performance Analysis on each Center and Identify improvement method.
# Key deliverable
2022 2023
Project Phases
Q4 Q1 Q2 Q3 Q4
Baseline assessment
Operations
and monitoring
Today
Main
stages 1. Scoping and 2. Baseline assessment and 3. Strategy development and 4. Strategy and 5. Operations, monitoring &
kickoff economic concept initiative & Projects Design Governance Design improvements
Indicative timelines 1-5 weeks 4-5 weeks 5-7 weeks 5-7 weeks Continuous
Note: The timelines do not factor in procurement delays and approval bottlenecks Technical Stream Administrative Stream External Engagement
4000000
3500000
3000000
2500000
2000000
1500000
1000000
500000
0
Scoping and kickoff Baseline assessment and economic Strategy development and initiative Strategy and governance detailing Operations and monitoring
concept design
The Administration Centers study shall be done by hiring one of the top 5 consulting firms, RCRC PMO supporting team and
(3-5) FTE’s positioned in RCRC.