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MCQ
MCQ
a. Incremental improvements
b. Exponential Improvements
c. None of the above
d. Both of the above
a. A process exists
b. Incremental improvement is enough
c. Improvement is towards New / Redesigned Product / Service
d. None of the above
a. Identify
b. Analyze
c. Improve
d. All of the above
4. “Define, Explore, Improve & Sustain” are the phases of the typical SPS methodology
roadmap.
a. True
b. False
a. Run chart
b. Scatter diagram
c. Pareto chart
d. None of the above
6. PDCA cycle is also known as the Deming Cycle (Plan, Do, Study, Act).
a. Ture
b. False
7. Which of the following statements is correct for this goal statement: “Improve SLA
compliance from 90% to 95% by June 2016”.
8. The PDCA cycle is a powerful approach for problem solving as it provides the
foundation for teams to (Check all that apply):
a. Systematically identify and understand a problem or issue and its root cause rather
than symptoms.
b. Generate ideas and develop an effective plan to solve the problem
c. Ensure that the current problem stays fixed and them move on to other problems
d. None of the above
a. Motion
b. Unutilized skills
c. Transport
d. Inventory
12. In which phase of PDCA, you can confirm whether the solution has met the desired
goal.
a. Plan
b. Do
c. Check
d. Act
a. Team member
b. GB
c. Black Belt
d. MBB
e. None of the above
14. Unnecessary movement of people, parts, or machines within a process falls under
which type of waste?
a. Motion
b. Transport
c. Defect
d. Waiting
15. Yield is:
a. 1-DMAIC, 2-DMADV
b. 1-DMADV, 2-DMAIC
c. 1-DMACI, 2-DMADV
d. 1-DMACI, 2-DMAVD
a. Waste Elimination
b. Variation Reduction
c. Statistical Process Control
d. Capability Analysis
18. Which of the following statistical terms represents the variation in a process (Check
all that apply)?
a. Median
b. Mode
c. Standard Deviation
d. Range
e. None of the above
a. Reduce variation
b. Improve capability
c. Increase yield
d. None of the above
a. True
b. False
21. What are the fundamental elements of Lean? (select all that apply).
a. Value
b. Value Stream
c. Flow
d. Pull
e. Perfection
f. Push
a. True
b. False
23. PDCA (Plan Do Check Act) also know as (select all that apply)
a. PDSA
b. Deming Wheel
c. Shewhart Cycle
d. None of the above