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Career Summary As an aspiring data analyst intern, I believe in using data-driven decision-making to
enhance business strategies and optimize processes. I possess a strong foundation in
data manipulation, statistical analysis and data visualization. With a passion for
uncovering meaningful insights from complex datasets.
After my academic journey, I have acquired a solid understanding of various data
analysis tools and programming languages, such as R, SQL, and Excel. I am proficient in
data wrangling, cleaning, and transforming data to ensure its quality and usability for
analysis. Moreover, I have developed a keen eye for identifying trends, patterns, and
outliers through exploratory data analysis techniques.
In addition to my technical skills, I possess strong communication abilities, allowing me
to effectively convey complex analytical findings to both technical and non-technical
audiences. I am a team player who collaborates well with cross-functional teams, and I
am always eager to learn from others and share my knowledge.
My goal is to leverage my skills, academic knowledge, and passion for data to contribute
to the success of your organization. I am excited to apply my analytical expertise and
problem-solving skills to real-world challenges, while also expanding my proficiency in
data analysis methodologies and tools.
SKILLS ● Proficiency in data analysis tools and programming language: Microsoft excel,
Power BI, SQL and R.
● Great use of visualization tools such as charts, dashboard and graphs to convey
insights to stakeholders effectively.
● Excellent problem-solving skills
● Great analytical skills | business acumen
● Solid understanding of research methods and analysis
● Client relationship management
● Presentation skills
● Strong oral and written communication skills
● Great adaptability skill
● Team collaboration
● Proper documentation of process
● Identifying key findings and patterns
OPAY Nigeria
Customer Service Representative July 2020 - June 2022
● Addressing customer questions, resolving issues, and providing accurate and
timely information through various communication channels such as phone,
email, or chat.
● Managed customer accounts and entered data into databases, gaining
experience with data entry and management.
● Created reports and dashboards to track customer data, developing skills in
reporting and data visualization.
● Problem-solved on a regular basis, using data to identify and address issues.
● Create Customer Support Data with Microsoft Excel