I am a graduate of Human Resource Management from Pamulang University with a GPA

of 3.26. I have been working as a bank teller at PT Bank Central Asia Tbk for 4 years. I
possess the ability to efficiently handle customer transactions and provide solutions to
their needs. With my experience, I am eager to join the company in a frontliner position.

Phone : 0851 5864 4149, Email : fhasyim182@gmail.com

Work Experience:

Frontliner at Bank of Sinarmas

June 2023 – September 2023

• Executed foreign currency transactions for up to 20 different currencies for international transfers.
• Conducted domestic transactions for both Sinarmas group companies and public enterprises,
totaling more than 300 transactions per day.
• Engaged in up-selling to meet customers' needs regarding health, vehicles, residence, and other
services.
• Provided top-notch service to ensure customer satisfaction, contributing to the retention of loyal
customers.

Frontliner at PT Bank Central Asia Tbk

May 2019 – May 2023

• Process financial transactions for an average of 80 to 250 customers daily.

• Prepare branch summary reports and handle money transfers to third parties up to 4 billion IDR.
• Conduct foreign exchange transactions for 20 currencies, both domestic and international.
• Provide solutions to customer inquiries about company products.

Cashier at PT Koba Grup Thai Street

August 2017 - April 2019

• Process customer payments for an average of 50 to 120 transactions per day.

• Maintain daily sales target reports for the outlet.
• Prepare daily income reports amounting to 15 to 25 million IDR.

Education:

Bachelor of Management, Pamulang University

2018 - 2022 GPA: 3.26/4.00

Organizational Experience:

Active member of the Theater Club from 2013 to 2016, serving as a director twice.

Received the Best Assistant Director award in 2015.

Secured 1st and 3rd place in theater competitions at the district level from 2014 to 2016.

Active member of the Student Council (OSIS) and Student Representative Council (MPK).

Served as a class representative and acted as the chairperson for basic leadership training for students in
2015.