SUBMITTED BY :

SUMAIN FAISAL (BBA-211024)

SYED MUSSAYAB RAZA NAQVI (BBA-211017)
NAWAL SALMAN BAIG (BBA-211060)
NIMRA SHEHZAD (BBA-211038)
SYED MURTAZA HASSAN (BBA-211004)
SYED QASIM RAZA (BBA-211023)

SUBMISSION DATE :
08-02-2022

SUBMITTED TO :
MISS SADIA MEHBOOB
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DHA SUFFA UNIVERSITY

Miss Sadia Mehboob

Department of Management Sciences,
Dha Suffa University,
Ph-VII ،DG-78, ،Phase 7 Ext, Off Khayaban-e-Tufail, Karachi,
Pakistan.

01-February-2022

Dear Teacher,
REPORT ON ROBOTIC PROCESS AUTOMATION (RPA)
This is the final report assigned to students to deliver a report
outlining the latest technology or research in the area of
computer technology. We have taken this opportunity to
prepare a report. It helped us obtain basic understanding of
the Robotic Process Automation (RPA), its valuation and its
application in the practical world.
Yours sincerely,

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INDEX :
•What is Robotic Process Automation (RPA) ?
•Evolution of RPA
•Application of Robotic Process Automation (RPA)
•Benefits of Robotic Process Automation.
•Difference between robotic process automation and regular
automation.
•Where the robotic process automation market is heading.
•Advantages and Disadvantages of RPA.
•Robotic process automation (RPA) techniques.
•Future of Robotic Process Automation

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Q: SUFFA
WHAT UNIVERSITY
IS ROBOTIC PROCESS AUTOMATION (RPA) ?

Robotic process automation (RPA) is a software technology

that makes it easy to build, deploy, and manage software
robots that emulate humans actions interacting with digital
systems and software. Just like people, software robots can
do things like understand what’s on a screen, complete the
right keystrokes, navigate systems, identify and extract
data, and perform a wide range of defined actions. But
software robots can do it faster and more consistently than
people, without the need to get up and stretch or take a
coffee break.

ROBOTIC PROCESS AUTOMATION

• An entity which • A sequence of • Tasks that

has the steps of that happen
capability to lead to a automatically
mimic human meaningful (without human
actions activity of task is action)
called a process

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EVOLUTION OF ROBOTIC PROCESS AUTOMATION

•Although the term Robotic Process Automation can be traced to

the early 2000’s, it had been developing for a number of years
previously.
•RPA evolved from three key technologies : screen scraping, work
from automation and artificial intelligence.
•Screen scrapping is the processing of collecting screen display data
from legacy so that the data can be displayed by a modern user
interface.

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• RPA can help companies

APPLICATION OF ROBOTIC CUSTOMER offer the better customer
SERVICE service by automating
PROCESS AUTOMATION (RPA) contact centre task

• Organizations can use RPA

for general accounting,
ACCOUNTING transactional reporting
and budgeting

• Medical organizations can

use RPA for handling
patient, record claims,
HEALTH CARE
account management and
billing

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DIFFERENCE BETWEEN ROBOTIC PROCESS AUTOMATION AND

REGULAR AUTOMATION :

•Once RPA software has been trained to capture and interrupt

the actions of specific process in existing software applications,
then manipulate data, trigger responses initiate new actions and
communicate with other system autonomously
•RPA software is particularly useful for organizations that have
many different and complicated systems that need to interact
together.

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GLOBAL ROBOTIC PROCESS AUTOMATION MARKET (2018-2022)

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WHERE THE ROBOTIC PROCESS AUTOMATION MARKET IS

HEADING :

•A global market insights Inc. report expects the RPA market to

reach $5 billion by 2024.
•The increased adoption of RPA technologies by organizations to
enhance their capabilities and performance and boost cost
savings will reportedly drive the growth of the robotic process
automation market most during that time.

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ADVANTAGES DIS ADVANTAGES

For most of the companies, having robotic

process automation provides an assist to the
human staff by freeing them from
ponderous low value tasks so that they can
focus on high-value tasks resulting in more
revenue generating. Furthermore these
automated bots have ability to perform
more numbers of routine tasks as these are
programmed more effectively resulting in an
extension to your human staff even more.
Robotic process automation increases
unemployment. It reduces the need of
human power so it has the potential to
eliminate the jobs of repetitive tasks. Due to
unemployment, labor is increased in the
market.

As the RPA can process and perform tasks

fast and efficiently than human staff, your
business will experience the customer There is a lack of technical ability in the RPA
satisfaction levels grow considerably. With projects. It performs relatively few tasks as
many minor requests by the customer they can only perform specific roles and
treated and resolved automatically giving a responsibilities.
better experience and loyalty to the
customers.

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ADVANTAGES DIS ADVANTAGES

Assuredly an RPA solution has beforehand costs such

as buying the application, Installing, then costs for the
maintenance or additional upgrades to it can incur a
lot of expense. But RPA system when compared to the There is no innovative thinking in robotic
human staff in long-run, the RPA robot is far more process automation. They are restricted to
efficient and less expensive when compared to a their programming.
human staff, resulting in any task performed by an RPA
system saves a chunk of expense to the business
significantly.

Any firm that deploys a workforce of RPA

will have a major performance advantage
over its competitors in the market lacking
it impacts human interactions. We are
such System. RPA’s capability to perform
more connected via the internet than ever
vast array of tasks quickly and precisely
before but more isolated.
gives a huge benefit to the company
making it skyrocketing in terms of
performance.

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ROBOTIC PROCESS AUTOMATION (RPA) TECHNIQUES

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FUTURE OF ROBOTIC PROCESS AUTOMATION :

The future of RPA is smarter automations

Variously known as intelligent automation, intelligent

process automation and cognitive RPA, this class of
solutions enables enterprises to automate more complex,
less rule-based tasks.

THANK YOU 

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