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Fw: [eRFP FOR APPROVAL] Re: Requesting Refund for Zamora Hardware
Sabado, Jannet <jannet.tunac-sabado@republiccement.com>
Mon 3/25/2024 11:25 AM
To:Masangcay, Venus <venus.masangcay@republiccement.com>;Guina, Bernard
<bernard.guina@republiccement.com>;Discaya, Dessa Mae <dessamae.discaya@republiccement.com>
Cc:Olmo, Annulah <annulah.olmo@republiccement.com>;Lim, Thess <thess.lim@republiccement.com>
Hi Venus,
Thanks,
Jannet T. SABADO
Credit | O2C - Finance
Hi team,
Good morning.
Do we have a timeline on the refund? Client is asking. Hope we can provide details please.
Thank you.
Regards.
https://outlook.office.com/mail/id/AAMkAGMxMmFlMTE2LTJiZmMtNDE2YS04MTI3LTg2OWJjN2IwZmNkMABGAAAAAABv1gQPqylqT58jMkJlf1VCB… 1/7
3/26/24, 1:16 PM Mail - Masangcay, Venus - Outlook
Hi team,
Good morning.
I would like to ask an update on this request and when will be the possible release. Thanks.
Kind regards.
Hi Ms Thess,
https://outlook.office.com/mail/id/AAMkAGMxMmFlMTE2LTJiZmMtNDE2YS04MTI3LTg2OWJjN2IwZmNkMABGAAAAAABv1gQPqylqT58jMkJlf1VCB… 2/7
3/26/24, 1:16 PM Mail - Masangcay, Venus - Outlook
This is approved.
Regards,
Jon
Feb 26, 2024 | Two checks (Php1Mn & Php218K) Chinabank dated Jan 31, 2024
forwarded by COG Princess Sebastian from ASM Bernard Guina to O2C c/o Kirby – NO
attached Acknowledgment Letter , NO NOTE NOT for deposit.
Feb 27, 2024 - O2C Kirby messaged Princess to confirm if the checks received is really
for deposit and as per advised "yes'', thus it was deposited on that day.
Feb 28, 2024 - Dessa tried to call BPI if possible to "HOLD" the check but unfortunately
already validated.
O2C Jannet called up ASM Bernard to advised him and according to him he instructed
Princess accordingly that the P1Mn check is for the renewal on the dated check cleanline,
only the Php218K 'should' be for deposit. There was a miscommunication between ASM
Bernard and COG Princess. Already reminded Commercial Manager that for dated check
always attached Acknowledgment Letter or indicate a note "NOT" for deposit in case
Acknowledgement letter is not yet available.
approve at my end, if customer really accidentally deposited it. subject to 02C verification
thanks
----------------------------------------------------------------
FRANKIE TAN
Commercial Sales Director
Approved at my end
Requesting for your endorsement the refund for Zamora Hardware amounting 1M for
accidentally depositing the 1M collateral cheque. This should not be deposited but it did.
*Please waive the letter request because this is our fault not the customer.
Regards.
Hi Ms Nol, Dessa,
Good day.
Please see below the email from CM Bernard on the request, to refund the P1Mn deposit
dated Feb 27, 2024.
@Discaya, Dessa Mae for your validation kindly double check if the amount was credited
already to the RCBM account.
Thank you.
Jannet T. SABADO
Credit | O2C - Finance
https://outlook.office.com/mail/id/AAMkAGMxMmFlMTE2LTJiZmMtNDE2YS04MTI3LTg2OWJjN2IwZmNkMABGAAAAAABv1gQPqylqT58jMkJlf1VCB… 5/7
3/26/24, 1:16 PM Mail - Masangcay, Venus - Outlook
Hi ms. Thess,
Asking your assistance please, regarding this request for refund. The supposed collateral
check was deposited without any SO/LN reference. Thank you.
Regards.
Hi Jannet,
As discussed through phone, Mr. Zamora is requesting a refund through dated cheque by
accidentally depositing the supposed collateral cheque of 1M.
Details.
https://outlook.office.com/mail/id/AAMkAGMxMmFlMTE2LTJiZmMtNDE2YS04MTI3LTg2OWJjN2IwZmNkMABGAAAAAABv1gQPqylqT58jMkJlf1VCB… 6/7
3/26/24, 1:16 PM Mail - Masangcay, Venus - Outlook
Regards.
https://outlook.office.com/mail/id/AAMkAGMxMmFlMTE2LTJiZmMtNDE2YS04MTI3LTg2OWJjN2IwZmNkMABGAAAAAABv1gQPqylqT58jMkJlf1VCB… 7/7