Community Program A&E

Learning Center
Learning Facilitator Literacy Level AE/JHS
ALTERNATIVE
LEARNING SYSTEM Month and Learning Strand LS4 Life and Career
DAILY LESSON LOG Quarter Skills

I. OBJECTIVES
A. Content Standards Understanding the Market System

B. Performance Standards Demonstrate understanding of the market system of goods and services, and its
opportunities and challenges for earning a living.

C. Learning Competencies/ Objectives  Discuss the rights and responsibilities of consumers.

Write the LC code for each. LS4LC-SC-PSF-AE/JHS-8

 Identify what is of value to the customer.

LS4LC-AE-PSB-AE/JHS-9

II. CONTENT(Subject Matter) • Rights and Responsibilities of Consumers

III. LEARNING RESOURCES

A. References
1. Session Guides pages

2. Module pages Buying Wisely Lesson 3 pp. 32-45

B. Other Learning Resources Pictures, Laptop, Activity cards, manila paper,

* Enhanced ALS K to 12 Basic Curriculum LS 4 (BL-JHS) page 188

IV. PROCEDURES
A. Springboard/Motivation (Establishing a purpose I Will Buy It or Not?
for the lesson)
 Look at the pictures below and tell if you want to Buy It or Not. Write your
answer in the box provided.
B. Activity (Review of previous lesson/s or Pre-Test (10 Minutes)
Presenting the new lesson)
AE-JHS: Direction: A. Suppose you have an 8-month old baby. You need to
buy milk. When you were in the store, the sales clerk said they have three
kinds of milk. The qualities of each brand are:

Direction: B. Read the items below. If you agree with what it says, put a check
under the column marked Agree. If you disagree with it, put a check under the
Disagree column. Remember that for each sentence, you must put only one
check under the proper column. Explain why you answered Agree or Disagree.
Write your explanation in the blanks after each item.

1.

2.

3.

4.
C. Analysis (Presenting examples/instances of the Analyze It
new lesson)
Read the situations below and then answer the questions that follow.

D. Discussing new concepts and practicing new Presenting the Lesson

skills (sub-activity #1)
In sales, commerce and economics, a customer is the recipient of a good,
service, product or an idea - obtained from a seller, vendor, or supplier via a
financial transaction or exchange for money or some other valuable
consideration.

Consumer rights are generally a reference to

a body of law that pertains to things the
producers of goods must do to protect
customers from harm. These laws have come
into existence through a series of legal
disputes, and have been shaped by the results
of those cases.

Republic Act No. 7394-this is also known as

the “Consumer Act of the Philippines.”

Why was this made into law? How is it helpful to consumers like us?
RA 7394 aims to do the following:

♦ protect the interests of the consumer;

♦ promote the consumer’s general welfare; and
♦ establish standards of conduct for business and industry.

RA 7394 is based on certain principles, like the slogan below.


E. Abstraction (Making generalizations about the
lesson)
F. Application (Developing mastery)
According to the RA 7394, we can file our complaints about our purchases with
the following agencies:
1. Department of Trade and Industry (DTI)
♦ Consumer Product Quality and Safety Office
♦ Weights and Measures (Metrification) Office
♦ Labeling Packaging and Price Tag Office
♦ Consumer Products and Service Warranties Office
♦ Advertising and Sales Promotion Office
♦ Service and Repair Shop Office
2. Department of Health (DOH)
♦ Food, Drugs, Cosmetics and Devices Office
♦ Hazardous Substances Office
♦ Labeling, Packaging and Price Tag Office
♦ Advertising and Sales Promotion
3. Department of Agriculture (DA)
♦ Product Quality and Safety
♦ Packaging of Agricultural Product
4. Central Bank
5. Securities and Exchange Commission (SEC)
For example, if you purchased a defective refrigerator or a defective electric fan,
you may file a complaint with the Department of Trade and Industry - Consumer
Products and Warranties Office. For medicines which are not properly labeled, you
may file a complaint with the Department of Health - Labeling, Packaging and Price
Tag Office.
According to the law, people who violate the rights of consumers shall be
punished. These are the penalties:
♦ Criminal Punishment—Those who disobey laws covering food, medicine,
cosmetics and poisonous products are subject to this punishment.
“A fine not lower than P500 and not more than P20,000, or imprisonment
for a period of 3 months to 2 years. It will be the court’s decision how much
the fine or imprisonment will be.”
♦Administrative Punishment—According to the gravity or seriousness of
the case, a penalty not lower than P500 and not more than P30,000 may be
implemented. If violation continues, the punishment is P1,000 per day of
offense.
There is a law which protects the rights of consumers. This is RA 7394 or the
“Consumer Act of the Philippines.” It states that:
• Local and foreign manufacturers, producers and importers have a
responsibility in addressing any complaint filed by a consumer if the
product he/she bought is found to be defective.
• The tradesman or seller has a responsibility to sell top-quality products to
consumers. If these products are found to be defective, consumers have a
right to ask the seller to change the product or reimburse the money they
paid.
• Any manufacturer, producer, importer or seller should not disseminate
false or misleading advertisements about the products he/she is selling.
• Products and goods should contain the proper price tag on which the
consumer can base his/her decision to purchase a product.
• Products and goods should be properly labeled.
♦ Consumers can file letters of complaint about defective or damaged products.
 What do you mean by word consumer?
 What is RA 7394?
 How helpful is the Consumers Act of the Philippines?
 Where can we files our complaints about our purchases?
 What are the punishment of the agencies who violated this RA 7394 law?
Activity Time
AE-JHS: Direction: Read the story below and answer the questions that follow.
1.
2.

AE-JHS: Direction: Read the story below:

Did you understand the situation? Now answer the following:

G. Valuing (Finding practical application
of concepts and skills in daily living)
H. Evaluation (Assessing learning)
I. Agreement (Additional activities for application or
remediation)
V. REMARKS
VI. REFLECTION
A. No. of learners who earned 80% in the
evaluation
B. No. of learners who require additional
activities for remediation
C. Did the remedial lessons work? No. of
learners who have caught up with the
lesson
D. No. of learners who continue to require
remediation
E. Which of my teaching strategies worked
well? Why did these work?
F. What difficulties did I encounter which my
principal or supervisor can help me solve?
G. What innovation or localized materials did
 Why it is important to know the customers right law and how can you apply it
in your life?
AE-JHS:
A. Complete the sentence by filling in the blanks.
JHS:
1.Do you think we have rights as consumers, are these rights being
implemented? Why or why not?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
2.Why do you think it is wise to keep receipts of products and goods you buy?
_______________________________________________________________
_______________________________________________________________
3.
Do you agree with what the slogan says? Why?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
4. Do you believe that people who are proven to be guilty of abusing
consumers or falsifying information about products should be punished? Why?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
5. Do you believe that RA 7394 is sufficient and effective in protecting the
rights of the consumer? Why or why not?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
Know your rights as a consumers so that you can buy a good and quality products.
 I use/discover which I wish to share with
other teachers?

Prepared by:
__________________
ALS Mobile Teacher
District

Process Observers:

_________________________
Education Program Specialist II

_________________
Education Program Supervisor