erall perrormanoo

ervisory Level
nt centre is
mut also for
the form of
Aganisation.7
.The
ectiveness
in
eformance
of. s
aim is to
to
ystematic
ofthereview
management manathegemapeeffiprntaciiesncyal andthe
of
of an
G.7
Q.8 List outDitherecting and1Controling at Superisory Level
future periods. and
h centre is to Discuss thefenturos of coordinatio
vestment is
ance of the
s
helofw

ertormance
in
of
identifying the improve its Q.9
controling
Q.10 What do you
relationship between planning and
anagement
audit may bemanagement deficiencies in the Planning under stand by the
AnctioninE. performance
Managementof an definedas
andfuncti
evalo
organisation. ef ectivenesuns
at.
i on Thus, of the
back'
a.11 An
is looking
Comment
effort to control
ahead termeontroling?
and controlling is looking
echnique)
network main advantages of
Q. 12
control ing nothing' Explevveryt
Write a
ain. hing may ond up in
short note on budgetary
ng and
he
alows

It
helps to improve
management
the
audit are as
Q. 13 manager ial
Describe how
control technique. control
Break-even analysis and
as a

aims at organisation by
control system management
technique. audit serves
continuous ly as effective controlling
an
n
time performance of management. of an Q. 14
ul for
Ithelps
to locate present
monitoring the Q.15 Expl icate the various steps in the
Q. 16 Explain any two managerial control
control process.
and Explain the importance of techniques.
bound inthe performance of potential deficiencies
nplex, management
Itensures updating of functions. Organisation. What are the problernscontrolling
faced
in
Organisation in implementing an effective bycontrol the
an

strategies in theexisting
light manageri al policies system.
and
wS: of
early
n a
changes.

improves coordination
environment al Q.1
Multiple Choice Guestions
in the Coordinating people and human resources to
various departments So that they
effectively towards the achievementwork
of
together
functioning accomplish organizational goals is the process of
(a) Management
nce (b) Directing
of
on organisational objectives. (c) Planning ( a Leadership
[Ans. : (d)1
Conducting management audit may sometimes pose a Q.2 Empowerment is related to
T hlerm as there are no standard technigues of
a) Planning (b) Organizing
nanagerment audit. Also, management audit is not
() Controlling ( a Directing
ompulsory under any law.
[Ans. : ()]
Q.3 Directing and controlling are the
Review Questions
(a) Results of management
(b) Goals of management
| Eplain the term directing as the function of fe Functions of management
management. (d) All
two theories of [Ans. : (c)]
I What is motivation? Explain any
Motivation in detail. Q. 4 Budgetary control requires the preparation of
Hirearchy theory with the (a) Training schedule
Explain Maslow's Need (b) Responsibilities centre
help of figure.
styles. c Budgets
Describe the various leadership directing (d) Network diagram
communication in [Ans.: (c)]
What is the role of
TechKneudga
luncion of management? Puhiltations
communication.
ypes of
lustrate Various
 W h i ca
h t
leadershi
ips

Q.5
Management (MSBTE) 3-28
Directing and Controling at Supervisory Lovel
( a )l e a d e

Supervisory
time in management spends most of his/her (c) Cornventional (C)
( D )l e a d

Specific (GTea

(a) Planning and

controling Q. 13 ***.are a guide to decision making. (Ans. :(b) ( ) a le

1b) Directing and controlling

(c) (a) Procedures (b} Policies
Planning and organizing (c) Activities
() Organizing and controling () None of these Which

[Ans. :(b)] Q. 14 ..... are a guide to action only.

Ans. : (b)) author

Q.6
Which of the following would be
"controlling function"? included in the ay Procedures (b) Policies
fa) Measuringresults (c) Activities () None of these (b) F
agaist corporate objectives
(b) Giving assignments [Ans. (aj)
Q. 15 .... Are units for measuring one or more aspects of
(c) Setting standards
performance. ()
(d) Explaining routines (a) Rules Standards

Q.7 [Ans. : (a)] (c) Quantity (a) AI Wh

is deciding in advance what to do and
do. how to [Ans. : (b)) lea

Q. 16 Standard operating procedures and methods evolve

(a) Organizing (b) Controlling Considerable use of ...... way under scientific
(a

(o Planning (d) Directing management. (

[Ans. :(c)] (a) Two best (b) Three best

G. 8
(c) One best (d) None
Which is the first and most essential function, of
managernent?
[Ans. : (c1
Q. 17 Which budget includes spending data items? 024
(a Planning (b) Organizing
() controlling (d) None of these a) Revenue (b) Project
[Ans. : (a)] (c) Flexibility Expenditure
Q.9 Planning is [Ans. : (d)1)
(a Goal-oriented (b) Objective oriented Q. 18 Which of the following is not the type of budget?
(c) Both AandB (d) None (a) Revenue (b) Project
[Ans.: (a)) (c) Flexibility Activity
Q. 10 are goals, they are aims which management [Ans. : (d)]
wish organizations to achieve.
@.19 ..is the managerial funcion of guiding nursing
(a) Goals Objectives andreading people to the atainment of objecives?
(C) Activities (d) None of these
(a) Controlling ) Direction
[Ans.: (b)]
(c) Planning (d) Organising
Q. 11 Aclear statement of purpose universally understood [Ans.: (b))
is the outstanding guarantee of effective
(a) Execution 1 b Communication Q. 20 Which among the following is not an element of
None direction?
(c) Process (d)
[Ans. : (b)l (a) Supervision 6 organising
Leadership
Q. 12 Approach is essentially one-way and it is (c) Motivation (d)
[Ans. : (b)]
called an authoritarian approach.
Traditional
(a) Modern
Tehkuledg
Pullicatiens
 Management(MSBTE)

Which among the

upervisory Level loadership is false?
fol owing statement
relating to3-29 6.27
cific
leadership is a
[Ans. :(b)] is goalprocess influence
of
leadership
eadership is bossismoriented Whih Dimong
recing ssthe
Cortring
mot6)(ylvaIntemet
tlon? teeeg Srpron
toloegwathare s
fthese a
() leader must have Sigle proess
[Ans. : (b)) followers (o)
Which type of
leader allow [Ans. :()) (d) One tirne proens.
authority ?
complete delegation of Nota gost
ese (a) Creative leaders
Q. 28
Whi ch oerted yroe
prearonposed
ong thety needs
ns. :(a)) needs
pects of D) Persuasive leaders
Laissez faire leaders
a) Psychological
(b) Social needs
tomasko
lcwings nok n the 5tros d
Id) Intellectual leaders (c) Esteern needs
() Safety needs
:(b)] Which among the
223 [Ans. :(c)]
tollowing is not a quality a. 29
olve leader?
for a Which theory
tific (a) Charming personality bfactors infu explmotainisvatthation?there are twoAns. (
ence
(b) Ability to take
decision
to(a) Adam's
(b) Equitytheory. sepate
(c) Communication skill Maslow's need hierarchy theary
We Herzberg'
(d)Lazy attitude (d) s hygiene theory.
McGregor's X Theory and Theory Y
o Under which style of [Ans.:(d)] Q. 30 is the
point at which there is [Ans. :(ll
cormpletely delegate leadership the loss ? no
authority to eader
the profit or no
subordinates ? the (a) Maximum profit
point
(a) Free rein (b) Minimum loss point
leadership ey Break even point.
(b) Patermalistic leadership
(d) Break down point
(c) Participative leadership
Authoritarian leadership Q. 31 [Ans. : (el
The heart of
management is
[Ans. : (d)1 (a) Planning (b)
.25 Which among the following is not a
style of grid in
Organising
L(c Directing (d)
the managerial grid byBlake and Mouton ? Controling
(a) Task management. [Ans. :(c)l
Q. 32 Which among the following is not an element o
Lb} Innovation management direction

(c) Middle road (a) Motivation (b) Communication

c Delegation (@) Supervision
(d) Country club
[Ans. : (b)] [Ans. : (c)]
0.26 Which leadership Theory suggest that "leaders are Q.33 The motivation theory which classifies need in
hierarchical order is developed by
bom not made" ?
Situational theory (a) Fred Luthans (b) Scott
(a) Trait theory (b)
Behavioural theory AAbraham Maslow (d) Peter. F. Drucker
(c Great man theory (d) [Ans.: (c)]
[Ans. : (c)]1
Technledg
Puhllcattons
 tír

Management (MSBTE) 3-30 Directing and Controlling at Supervisory Level

(a)

Q. 34 Which of the following is a financial incentive ? Q. 42 Controlling function of management is

(a) Promotion (c)
B) Stock incentive (a) Forward looking
(d)
(c) Job security (b) Backward looking
() Employees participation (c) Forward as well as backward looking
Whi
[Ans. : (b)] (d) None of these a 49
res

Q. 35 Which of the following is not an element of

Q. 43 Directing and controling are the :
[Ans.: (c)) tak
communication
(a
(a) Decoding (b) Communication (a) Results of managerment.
(c) Channel () Receiver (b) Goals of managerment.
[Ans. : (b)] (c) Functions of management.
a. 36 Grapevine is All of the above.
() Q 50

(a) Fommal communication

[Ans. : (c)]
(b) Barier communication
(c) Lateral communication
Q. 44 Coordinating people and human resources to
accomplish organizational goals is the process of:
() Tnfomal communication
(a) Management
[Ans. : (d)]
Q. 37 The highest level need in the need hierarchy of (b) Directing
Abraham Maslow (c) Planning
(a) Safety needs (d) Leadership Q.
51
(b) Belongingness need
[Ans. :(d)]
LC Selfactualisation need
Q. 45 Which of the following would be included in the
(d) Prestige need
"controlling function"?
[Ans. : (c)]
Q. 38 Ability of a leader to look things from others point of
(a)Measuring results against corporate
objectives.
view is
(b) Giving assignments
a y Empathy (b) Sympathy
(c) Responsibility (d) Apathy (c) Setting standards
[Ans. : (a)] (d) Explaining routines
Q. 39 Find the odd one out [Ans. : (a))
(a) Supervision (b) Leadership Q. 46 The most effective leader is one who:
(c) Co-ordination (d) Communication a) Makes managerial decisions without
[Ans. : (a)] consulting others
Q. 40 Leadership style which takes decisions with (b)Has the leadership style most appropriate to
subordinate is the situation and the employee involved.
(a) Democratic leadership (c) Works with managers and employees to make
(b) Autocratic leadership decisions
fc) Laissez -faire leadership (d) None of the above
(d) Patermalistic leadership
[Ans. : (c)1 [Ans. : (b)]
Q. 47 Empowement is related to:
41 An efficient control system helps to
(a) Accomplishedorganisational objectives (a) Planning (b) Organizing
(b) Boosts employees morale (c) Controlling Directing
(c) Judgesaccurancy of standards [Ans.: (d)]
e All of the above
[Ans. : (d)]
TechKaouladg
Pubiltations
 Maagement(MSBTE)
Supervisory management

isory Level timme: spends most of 3-31

Planning and controlling his/her a. 52 Directingof and Controling at
An
Directing and controlling
example d be:an effective
Planning and organizing
Organizing and |
syst
(a)
e m woul
Deciding to hire 5new standardSuperforvisoray contLevelrol
()
control ing (b)
(c) Improving the quality ofermployees.
() Renting new premises. production.
- :(c)] Which management
function [Ans. :(b)]
results,
results to involves
comparing Planning to
from 2,000 toincrease sales of
taking corrective action?
(a) Planning
(b)
expectatiomeasur
ns, iandng Q.53 Budgetary
of next year. 4,000 per month byproduct XZ
December
1CLeading
(d) Organizing control requires the
[Ans. : (d1
preparation of
An efficient
Control ing[Ans.: (c)1 (a) Training schedule
(b)
Q50

(a)
control system helps to fe) Responsi
Budgets
bility centres
Accomplishes organisational
accuracy of standardsobjectives
(d) Network diagram
(b) Judges
(c) Boosts Q.54 Which of the [Ans. : (c)]
employee morale following is not applicable to
( A l l of the above responsibility accounting?
(a) Cost centre
[Ans.: (d)] (b)_Accounting centre
Q. 51
Management audit is a technique to keep a check
on theperformance of (c) Profit centre
(d) Investment centre
(a) Company
[Ans. : (b)]
(b) Customers
s (c) Shareholders
(d) Management of the company
[Ans. : (d)]