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DOI 10.1108/JMHTEP-11-2022-0089 © Emerald Publishing Limited, ISSN 1755-6228 j THE JOURNAL OF MENTAL HEALTH TRAINING, EDUCATION AND PRACTICE j
stress associated with the exposure to infected patients, lack of physical resources,
increased time pressure, poor communication and reduced participation in decision-
making has escalated the risk of sickness absence and turnover intention among health-
care staff (Liberati et al., 2021; van der Plaat et al., 2021).
In the UK, the National Health Service (NHS) reports higher rates of sickness absence
compared to the private sector and other public sector organisations (Office for National
Statistics, 2017). Health care is an occupation characterised by prolonged exposure to
excessive physical and psychological demands; therefore, professionals in this industry are
at risk of developing physical and mental ill-health (Demou et al., 2018; Imo, 2017; Zhou
et al., 2017). Indeed, mental health conditions (e.g. anxiety, depression) and
musculoskeletal conditions (e.g. back problems) are the leading causes of absenteeism in
the NHS (NHS Digital, 2020; Zhou et al., 2017). In turn, health-care professionals’ sickness
absence is associated with a myriad of negative outcomes, including increased pressure
on remaining staff, reduced patient care quality and mounting financial costs for the
organisation (Henderson et al., 2005; Whitaker, 2001). Official reports, for example, have
estimated that staff sickness alone cost the NHS more than £2.4bn each year (NHS
England, 2018).
Health-care professionals may also take time away from clinical practice for a variety of non-
health-related reasons. For instance, every year about 10% of speciality trainee doctors in
the UK are out of their approved programme to pursue research or further training, gain
additional clinical experience or have a planned career break (Health Education England,
2017; Valliani et al., 2011). Additionally, with the introduction of paternity and shared leave
options in the UK, more NHS staff are now able to take time off to manage their childcare
responsibilities (Academy of Medical Royal Colleges, 2016).
It becomes apparent that by facilitating the return of health-care professionals, the NHS
may promote staff retention, reduce recruitment costs and enhance the quality of patient
care (Bower et al., 2010; Burns et al., 2006; Guth et al., 2020). Current organisational
strategies have, however, focused less on the integration of returners as a potential strategy
for minimising the burden of the workforce crisis (NHS England, 2019). Nevertheless,
health-care professionals returning to clinical practice face unique psychosocial and
occupational challenges pertaining to personal skills and well-being, which, despite their
well-documented importance for patient care outcomes, are seldom reflected in return-to-
practice interventions (Attoe et al., 2022; Saunders et al., 2020).
For example, returning health-care professionals report reduced self-efficacy towards their
clinical and professional skills, which may fade after a period of clinical inactivity (Williams
et al., 2020). Moreover, health-care professionals who feel engaged with their work are likely
to return more quickly to practice and provide better care (Keyko et al., 2016). Similarly,
whether returning health-care professionals perceive their jobs and working conditions as
being resourceful (i.e. role autonomy, task variety, feedback, support) is also likely to
influence their return to practice (Haveraaen et al., 2016). However, irrespective of the
length and reason for absence, re-entering clinical practice is regarded as a challenging
experience; thus, it is without surprise that, alongside clinical skills re-training, there is an
accentuated need for psychosocial support and interventions among returning health-care
professionals (Brightwell et al., 2013; Henderson et al., 2012; Kenward et al., 2017; Payne,
2010).
Psychoeducation is an example of an evidence-based, cost-effective intervention that
equips the individual with the knowledge, skills and abilities to understand and manage
their personal and/or professional demands more effectively (Cummings and Cummings,
2008; Lukens and McFarlane, 2004). Psychoeducation can be delivered either individually
or in groups, and the content of the interventions can vary from passive activities (e.g.
informative leaflets, didactic sessions) to more active ones (e.g. peer discussions,
Methods
Design
This pilot study assessed the efficacy of a psychoeducational intervention in improving
personal skills and well-being. We used a questionnaire design with pre- and post-
intervention measurements among UK-based health-care professionals returning to clinical
practice.
Measures
Table 1 Stages of return to practice adapted from the readiness for return-to-work model
(Franche et al., 2007)
Stage General description
Precontemplation The health-care professional is currently off work and not thinking
about returning to clinical practice
Contemplation The health-care professional is currently off work but considers
returning to clinical practice in the foreseeable future
Preparation for action The health-care professional is still off work but makes active plans to
return to clinical practice in the near future
Action The health-care professional has recently returned to clinical practice
in some capacity and is trying to adapt to change
Maintenance The health-care professional has returned to clinical practice in full
capacity and is maintaining their work-related goals
Source: Tables by the authors
Intervention
Experts in clinical education, occupational health and organisational psychology from Maudsley
Learning, the education and training arm of the South London and Maudsley NHS Foundation
Trust, developed a tailored psychoeducational intervention to support the psychosocial needs
of health-care professionals returning to clinical practice. Psychoeducation is an evidence-
based practice that equips individuals to better manage personal and/or professional demands
and has been previously shown to improve health and well-being across various settings
(Carolan et al., 2017; Ravalier et al., 2016).
The psychoeducational intervention was delivered online, via a videoconferencing platform
(Zoom), by experienced facilitators on three occasions between March and June 2021. The
one-day workshop consisted of reflective exercises, group discussion and personal case
studies. The intervention covered three main themes reflecting emerging research: self-
care, identity and personal reflection and group care and relationships (Attoe et al., 2022).
These themes were carefully selected to address the multifaceted challenges and concerns
that health-care professionals experience during their return to clinical practice. See Table 2
for the structure and content of the intervention.
Ethics
The study was conducted following the British Psychological Society (2021) Code of Human
Research Ethics, and all data were coded for anonymity and securely stored on password-
protected devices. Ethical approval was provided by the Psychiatry, Nursing and Midwifery
Research Ethics Subcommittee at King’s College London on behalf of the Health Research
Authority.
Statistical analysis
Prior to analysis, the data set was screened for entry errors and missing data. The
significance level has been set at 0.05, and data were analysed using an open-source
statistical package (jamovi). Descriptive statistics were computed, and the Chi-squared test
of association was applied to determine whether there is any relationship between each
demographic category and the intervention and comparison groups. An independent-
samples analysis was conducted to compare the mean baseline differences in the variables
of interest between the two groups. Given that self-efficacy, positive attitudes towards work
and perceived job resources scores did not meet the distributional assumptions of
normality, the Mann–Whitney U Test was conducted. A paired-samples analysis was then
used to compare mean differences before and after the intervention in the intervention
group. As the mean differences between paired observations violated the assumptions of
normality, the Wilcoxon Signed-Rank Test was run instead. Rank biserial correlations were
computed to estimate the effect size.
Results
The 38 participants had a mean age of 43 years (SD 10.4); 89.5% were women. In total,
18.4% were speciality trainee doctors, 15.8% consultants, 13.2% foundation doctors, 7.9%
nurses, 5.3% allied health professionals, 5.3% core trainee doctors, whereas the majority
(34.2%) had other occupational roles within health care. Most participants (50.0%) had
been away from clinical work for 12 months or more, while 28.9% had been away for less
than 6 months. The most common reasons for absence were health-related (44.7%),
personal reasons (39.5%) and professional reasons (15.8%).
As outlined in Table 3, there were statistically significant associations between return-to-
practice stage and group, x2 (3, N ¼ 38) ¼ 8.42, p ¼ 0.04. Participants in the intervention
group were more likely to be in the “action” stage of the return, whereas those in the
comparison group were more likely to prepare for action. All other associations were non-
significant.
In addition, no statistically significant differences in self-efficacy (U ¼ 125, rrb ¼ 0.31, p ¼
0.45), positive attitudes towards work (U ¼ 119, rrb ¼ 0.34, p ¼ 0.07) and perceived job
resources (U ¼ 141, rrb ¼ 0.22, p ¼ 0.25) were detected between the intervention and
comparison groups at baseline.
Table 4 shows the Wilcoxon Signed-Rank comparisons of participants’ scores of self-efficacy,
perceived job resources and positive attitudes towards work before and after the intervention.
Participants reported higher self-efficacy scores after the intervention (Mafter ¼ 3.87) when
compared to the scores before (Mbefore ¼ 3.80). However, this difference was not statistically
significant (W ¼ 42, rrb ¼ 0.08, p ¼ 0.42). After the intervention, participants also perceived
greater job control (Mafter ¼ 2.69, Mbefore ¼ 2.66, W ¼ 44.5, rrb ¼ 0.15, p ¼ 0.31), rewards
(Mafter ¼ 2.54, Mbefore ¼ 2.45, W ¼ 14, rrb ¼ 0.50, p ¼ 0.09) and growth opportunities
(Mafter ¼ 2.77, Mbefore ¼ 2.76, W ¼ 47.5, rrb ¼ 0.10, p ¼ 0.39), but these differences were
not significant. Perceived relationships with colleagues (Mafter ¼ 2.97, Mbefore ¼ 3.07, W ¼
23.5, rrb ¼ 0.70, p ¼ 0.96) and organisational support (Mafter ¼ 2.63, Mbefore ¼ 2.67, W ¼ 78,
rrb ¼ 0.15, p ¼ 0.70) decreased non-significantly after the intervention. Then, in terms of
positive attitudes towards work, participants reported lower scores on the vigour (Mafter ¼
4.48, Mbefore ¼ 4.58, W ¼ 83, rrb ¼ 0.22, p ¼ 0.79), dedication (Mafter ¼ 4.90, Mbefore ¼ 5.02,
W ¼ 99, rrb ¼ 0.30, p ¼ 0.86) and absorption (Mafter ¼ 4.53, Mbefore ¼ 4.81, W ¼ 160.5, rrb ¼
0.52, p ¼ 0.98) subscales; however, these results did not reach statistical significance.
Finally, when asked to evaluate the acceptability of the psychoeducational intervention,
85% of participants reported that they were likely or extremely likely to recommend the
intervention to a colleague or friend, x2 (4, N ¼ 20) ¼ 18.0, p < 0.01.
Discussion
This pilot study evaluated the efficacy of a tailored psychoeducational intervention to
improve personal skills and well-being among health-care professionals who have recently
returned to clinical practice or are currently preparing to return following absence or break.
The impact of the intervention was assessed through three main outcome measures: self-
efficacy, positive attitudes towards work and perceived job resources.
Following the intervention, participants showed improvements in self-efficacy scores. A lack
of confidence in personal and professional skills among returning health-care professionals
has been highlighted as an area of concern in the literature, with implications for care
quality (Health Education England, 2017). As expected, and in line with previous work,
psychoeducation was found to increase – although only marginally – self-efficacy among
our participants (Shimazu et al., 2005). Providing health-care professionals with information
on returning to clinical work, facilitating group discussions and encouraging them to set
goals has positively influenced the cognitive appraisal process leading to improved general
self-efficacy post-intervention.
Unexpectedly, and contrary to previous studies finding positive or even neutral effects,
participants in our study showed a decrease across all subscales of work engagement as
an indicator of work-related attitudes (Keyko et al., 2016). Positive attitudes towards work
are key determinants of workplace behaviour; therefore, it is essential for returning health-
care professionals to feel engaged with their work to successfully readjust to the work
environment and provide a good standard of patient care (Freeney and Fellenz, 2013;
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Author affiliations
Raul Szekely is based at the Division of Academic Psychiatry, King’s College London,
London, UK and the School of Psychology, University of Surrey, Guildford, UK.
Syrgena Mazreku is based at the Division of Academic Psychiatry, King’s College London,
London, UK.
Anita Bignell, Camilla Fadel, Hannah Iannelli and Marta Ortega Vega are all based at the
Maudsley Learning, South London and Maudsley NHS Foundation Trust, London, UK.
Owen P. O’Sullivan is based at the Maudsley Simulation, South London and Maudsley NHS
Foundation Trust, London, UK and the Barnet Enfield and Haringey Mental Health NHS
Trust, London, UK.
Claire Tiley and Chris Attoe are both based at the Maudsley Learning, South London and
Maudsley NHS Foundation Trust, London, UK.
Corresponding author
Raul Szekely can be contacted at: r.szekely@surrey.ac.uk
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