Faculty of Business Studies

University of DHAKA

Course Code: EMIS-546

Course Title: Enterprise Resource Planning (ERP)

Assignment No: 02
Experiment Name: Comparative analysis between a ERP & a Non
ERP based Company
Date of Allotment: 15-03
-03-23
Date of Submission: 18-0
18-05
5-23

Submitted By: Submitted To:

Name: Syed Samiul Alam Mr.Dr.Md Rakibul
Rakibul Haque
ID No: 6230202018 Professor
Section: A Department of Management
Group: Management Information Information System(MIS)
System(MIS)
 NON ERP BASED COMPANY
Organization Name: “Car Mods BD”
Established: 2017
Category: Trading Company
Employee: 17
Territory: Bangladesh,Singapur,Japan
Head Office: Uttara,Dhaka
Area: 8000 sq.ft

Organization Description: Car Mods BD registered as a Commercial Importer of Office of

the Chief Controller of Imports and Exports in Bangladesh. It has been involved in import,
sales, distribution and service of any kinds of Brand New & Reconditioned
vehicles.CarModsBD, a trusted car dealership solution, was conceptualized in the early days
of 2016 and began its operational journey in the spring of 2017 with a dedicated and
passionate team.They have around 15-20 employee in 8000 sq.ft office.Their vast catalogue
consists of brand new and reconditioned car both in Bangladesh and origin countries.

Organizations Departments:Car Mods BD has several departments. Some of them are automated
and some of them are not.The departments are:

Purchase Department: Responsible for sourcing and procuring vehicles and car accessories from
various suppliers and manufacturers.
Inventory Department: Manages the stock and storage of vehicles and car parts, ensuring efficient
inventory management and tracking.
IT Department: Handles the company's technological infrastructure, including computer systems,
networks, and software, to support day-to-day operations.This department is process automated.
Marketing & Sales Department: Promotes the company's products and services, develops marketing
strategies, and oversees the sales process to attract customers and increase sales.This department is
also process automated by “KEAP-Automated Marketing Software.”
HR Department: Deals with employee recruitment, training, performance evaluation, and other human
resources-related functions to ensure a skilled and motivated workforce.
Finance & Accounts Department: Handles financial transactions, manages budgets, prepares financial
reports, and ensures compliance with accounting regulations.This department is also process automated
by “Excel & Power BI.”
CRM (Customer Relationship Management): Focuses on building and maintaining positive
relationships with customers, managing customer inquiries, and providing excellent customer service to
enhance customer satisfaction and loyalty.
Problems for not implementing ERP Software:
Without ERP (Enterprise Resource Planning) software, Car Mods BD is facing several problems, such as:
Inefficient Data Management: Without an ERP system, data is scattered across multiple departments
and systems, leading to inefficiencies in data entry, retrieval, and analysis. This can result in data
inconsistencies, duplication, and errors.
Manual Processes and Duplication: Without automation provided by an ERP system, the company
relies on manual processes for various tasks such as inventory management, order processing, and
financial transactions. This increases the likelihood of errors, delays, and duplication of effort.
 Inefficient Supply Chain Management: Without an ERP system, managing the supply chain becomes
cumbersome. The company may face difficulties in tracking inventory levels, coordinating with suppliers,
and ensuring timely deliveries, which can lead to stockouts, production delays, and dissatisfied
customers.
GAP Analysis: The company currently faces significant gaps in data management, manual processes,
limited visibility, lack of integration, supply chain management challenges, compliance issues, and
growth limitations. Implementing an ERP system would bridge these gaps by centralizing data,
automating processes, improving visibility and collaboration, optimizing supply chain management,
ensuring regulatory compliance, and enabling scalability and adaptability.

The Nadler-Tushman Congruence Model

Suggested ERP for the company:
“SAP Business One” is a recommended ERP software solution due to its comprehensive features and
suitability for small to medium-sized businesses.It offers robust modules for finance, inventory
management, sales, purchasing, CRM, and reporting. It is designed for small to medium-sized businesses
and provides a comprehensive suite of integrated features to address the company's operational
challenges. SAP Business One offers scalability, flexibility, and extensive customization options, making it
a suitable choice for the company's ERP implementation.
Benefits of SAP Business One for the company:
Implementing an ERP system like SAP Business One would bring several benefits to the company:
Streamlined Operations: The ERP system would automate manual processes, reducing errors and
improving efficiency in areas such as inventory management, order processing, and financial
transactions.
Enhanced Decision-Making: With real-time data and comprehensive reporting, the company would
gain valuable insights for informed decision-making, allowing them to respond quickly to market
changes and make strategic choices.
Improved Collaboration: The ERP system would integrate departments and systems, facilitating
seamless communication and collaboration across the organization, leading to enhanced productivity
and teamwork.
Optimal Supply Chain Management: The ERP system's supply chain management features would
improve inventory tracking, supplier management, and logistics, resulting in better inventory control,
reduced stockouts, and improved customer satisfaction.
Scalability and Adaptability: With an ERP system in place, the company would have a solid foundation
for growth, enabling them to scale operations, expand into new markets, and adapt to changing
business needs.
 Furthermore, it is strongly recommended that the company provides adequate training and support
to its employees to ensure effective adoption and utilization of the chosen ERP software solution.

ERP based company

Organization Name: “Uttara Motors Ltd.”

Established: 1972
 Category: Trading Company
Employee: 321
Territory: Bangladesh,India,Japan,Thailand,Pakistan
Head Office: Uttara,Dhaka
Area: 30000 sq.ft
Orginaization Description: Uttara Motors Limited (UML) was established in 1972.UML which is the
flag bearer of Uttara Group of Companies (UGC), is engaged in the sales and marketing of different
brands of automobiles throughout the country via her nationwide sales, service & spare parts
network.UML’s product range includes motorcycles, auto rickshaws and commercial vehicles which are
assembled here in Bangladesh.UML is committed to customer satisfaction so for responsible and
effective back-up & after sales service. Spare parts of all models are imported from the manufacturers
and more than adequate inventory is maintained by UML.
Orginaization Departments: Uttara Motors Ltd. has several departments. Some of them are
automated and some of them are not.The departments are:
Sales department: This department focuses on the sale of motorcycles, cars, and commercial vehicles
to customers. They handle customer inquiries, product demonstrations, negotiations, and the final sale
of vehicles.

Service Section: The service department is responsible for providing maintenance and repair services
for vehicles. They handle routine servicing, repairs, and warranty-related issues. This department
ensures the vehicles are in optimal condition and addresses any customer concerns.

Spare Parts department: The spare parts department deals with the procurement, inventory
management, and distribution of genuine spare parts for the vehicles sold by Uttara Motors. They
ensure customers have access to authentic parts when replacements or repairs are required.

Finance and Accounts: This department manages financial operations, including accounting,
budgeting, financial reporting, and transactions related to vehicle sales and service.

Marketing and Advertising: The marketing department focuses on promoting the company's
products and services. They develop marketing strategies, advertising campaigns, digital marketing
initiatives, and engage in brand promotion activities.

Human Resources: This department handles employee recruitment, training, performance evaluation,
and overall management of human resources within the company.

Administration: The administration department takes care of day-to-day administrative tasks, office
management, documentation, and coordination among different departments.

Problems Before implementing ERP: Without ERP (Enterprise Resource Planning) software, Uttara
Motors Ltd. had faced several problems, such as:
Data Management problems: Without an ERP system, data was scattered across multiple departments
and systems that lead the company to inefficiencies in data entry, retrieval, and analysis.
Manual Processes : Without automation provided by an ERP system, the company relied on manual
processes for various tasks such as inventory management, order processing, and financial transactions.
Supply Chain Management problem: The company faced difficulties in tracking inventory levels,
coordinating with suppliers, and ensuring timely deliveries, which can lead to stock outs, production
delays, and dissatisfied customers.
Documentation problem: As the company wasn’t centralized, they couldn’t able to monitor their
product insurance.That suffered a lot to the company.
Companies ERP software and its modules:
The company uses “PrismERP” to integrate their operations.PrismERP is simply automate and handle all
of the daily operations of the company including manufacturing, services, human resource
management, lead to customer management, financial management, and others.One common
database system helps in data duplication and organizes their business efficiently. Information is
channeled across departments and centralized using PrismERP.Improved visibility is achieved by the
tracking of all in & out of goods which helps cut down on wasteful spending, prevents cash from being
blocked, and prevents additional costs from arising.Expanded collaboration & workflows is enabled by
their employees having access to necessary data just when needed.
Modules of Prism ERP:
1) Financial Management System Module
2) Supply Chain Management Module
3) Sales & Distribution Module
4) Human Capital Management Module
5) Production Planning & Control Module
6) Productivity Management Module
7) Customer Relationship Management Module
8) Office Administration Management Module
Benefits of Prism ERP:
Integrated Functionality: Prism ERP integrates different functional areas of a business, allowing for
seamless data flow and collaboration between departments. This integration eliminates data silos and
improves communication and efficiency across the organization.
Financial Management: The software offers robust financial management capabilities, including general
ledger, accounts payable and receivable, budgeting, and financial reporting. It enables accurate tracking
of financial transactions, facilitates cash flow management, and provides real-time financial insights.
Inventory and Supply Chain Management: Prism ERP provides comprehensive tools for inventory
management, supply chain optimization, and procurement. It helps businesses track inventory levels,
manage suppliers, streamline purchase orders, and optimize supply chain processes for better cost
control and inventory visibility.
Sales and Customer Relationship Management: The software enables effective management of sales
processes, from lead generation to order fulfillment. It helps businesses track customer interactions,
manage sales pipelines, generate quotes and invoices, and enhance customer relationship management.
Manufacturing and Production Control: Prism ERP includes modules for managing manufacturing
operations, including production planning, bill of materials (BOM), work order management, and shop
floor control. It helps optimize production processes, track work in progress, and improve overall
manufacturing efficiency.
Human Resources and Payroll: The software includes features for managing employee data,
attendance, leave management, payroll processing, and performance evaluation. It streamlines HR
processes, automates payroll calculations, and facilitates efficient employee management.

While an ERP (Enterprise Resource Planning) software system make offering many benefits to Uttara
Motors Ltd. ,there can also be some problems associated with implementing and using the
system. Here are some potential problems:
Complexity: ERP systems can be very complex, requiring a significant amount of time and effort to
implement and customize to meet the specific needs of the Sigma Pumps Ltd. Company. This can result
in delays, cost overruns, and implementation failures. Data
Integration: Integrating data from different systems and sources can be challenging, especially if the
Sigma Pumps Ltd. Company has multiple locations or uses different software systems. This can result in
data inconsistencies and errors.
Training and Support: Employees may require extensive training to learn how to use the new system,
and ongoing support may be required to ensure that the system is being used effectively. This can
require additional resources and time.
Cost: ERP systems can be expensive to implement and maintain, with costs that can run into millions of
dollars. This can be a significant investment for Sigma Pumps Ltd. Company, and the return on
investment may take several years to realize. Overall, implementing an ERP system is a significant
undertaking for Sigma Pumps Ltd. Company, and there have been several challenges associated with the
process.

In conclusion,Uttara Motors BD is a highly motivated & customer focused company that leverages
cutting age company to deliver automobile purchase solutions.its use of an ERP system is testament to
its commitment to continuous improvement and operational excellence.