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ESL
Conversation Skills
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Diane Engelhardt
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Contents
Acknowledgments xiii
Introduction: Who Can Benefit from
Using This Book? xv
Past Experiences 26
Transitions and Connectors 27
Discourse Markers 30
Enjoyment and Pleasure 32
Expressing Emotions 33
Ending the Conversation 34
Time Expressions 34
Dialogue: Long Time No See 35
Topics for Practice 37
Index 321
I
would first like to express my gratitude to McGraw-Hill
Professional for the opportunity to publish this book, to
my first editor, Holly McGuire, for choosing me for this
particular project and to my publisher, Christopher Brown, for
his support in growing this book.
I would also like to acknowledge the valuable insights
my colleague and friend, Barb Donaldson, has provided along
the way.
My thanks go out as well to my students: Yuko, Joo-Weoun,
Hye-Sin, Chae-Rin, Mayumi, and Satoko for their perceptive
feedback.
Last but not least, my appreciation to my husband, Erich, for
his support and encouragement.
xiii
P
erfect Phrases for ESL: Conversation Skills was written for
ESL students and learners who want to improve their
conversation skills inside and outside of the classroom.
The content was selected to familiarize you with the kind of lan-
guage native English speakers use regularly in everyday conver-
sations and discussions at home, school, and work. Although it
was written with intermediate-level speakers in mind, there is
something for every motivated learner who aims to develop his
or her ability to participate in conversations and discussions on
a broad variety of topics.
xv
Objectives
These indicate the skills you can expect to gain from using the
phrases in each chapter.
Phrases
Parts 1 to 3
The first three parts cover phrases for everyday conversation.
Each chapter begins with typical conversation openers and
contains a collection of topic-related phrases that will guide
you through a natural conversation or discussion. Although the
phrases are organized thematically, they are not exclusive to any
one topic. Where appropriate, reference is made to phrases that
appear in previous chapters and come in handy when you dis-
cuss different subjects.
Part 4
The four chapters in this section present phrases that are com-
monly used when you make telephone calls for both personal
and business purposes, and these are organized from formal to
informal. Because the content of a telephone conversation does
not differ greatly from a face-to-face conversation, the symbol
refers you to useful phrases from Parts 1 and 2. You will find these
phrases under the given section heading and page number, e.g.,
Discourse Markers, page 30.
Because language is closely tied to a country’s culture and
customs, many phrases are organized from formal to informal,
indirect to direct, strong to mild, and in degrees of politeness so
that you can choose the phrases that are appropriate to use in
different situations. The information symbol will also alert you
to language or culture tips.
You will see that some phrases and parts of phrases appear:
■ in bold type
■ between slashes (/)
Slashes also indicate how a phrase can be varied with the use
of prepositions, gerunds or infinitives, or synonyms. For example:
Phrases that are not indicated in bold type are fixed expres-
sions and can stand on their own. For example:
Dialogues
The dialogue in each chapter shows you how native English
speakers might use the particular phrases in a typical conver-
sation. Consult the McGraw Hill Language Lab app for native-
speaker recordings of all fourteen dialogues in the book. If you
are learning English in a classroom situation, you can act out the
dialogue as a skit or use it as a model for a conversation role-play.
Vocabulary Notes
There are blank lined pages at the end of each chapter for
you to record new vocabulary. Make a point of writing down
the English definition. As you will notice, some words and
phrases cannot be easily translated into your native language.
Remember: It will be much easier to converse in English if you
learn to think and explain yourself in English.
A Final Note
In the end, the best and only way to develop your conversation
and discussion skills is to talk. I sincerely hope that Perfect Phrases
for ESL: Conversation Skills will accompany and guide you on the
road to successful communication!
Go for it!
Objectives
■ to introduce yourself
■ to carry on a basic conversation about yourself and others
like to talk to someone while he’s waiting for his plane, but he’s not
sure how to begin or what to say. What if he uses the wrong word,
or no one understands him? And what if someone asks him a ques-
tion he doesn’t know how to answer? If only he had more vocabu-
lary! If only he could speak as naturally as everyone around him!
Y
ou could be like Chanwon waiting for your flight at the
airport with a long trip ahead of you. You could be hav-
ing a coffee in a café or a meal in a restaurant, standing
somewhere in a line, socializing at a party, or interacting with
people you’ve only just met. Situations in which people strike up
a conversation out of curiosity or mutual interest, or just to be
sociable, present themselves when you are traveling in a foreign
country.
Whether you’re meeting someone for the first time or connect-
ing with an old friend or acquaintance, most conversations start
out on a personal note. At first you’re most likely to talk about:
■ marital status,
■ age,
■ income,
■ religion,
■ politics.
Phrases
Openers: Excuse Me . . .
Most often a conversation begins with a simple question, a
request for information, or a comment about the weather or
surroundings. Depending on the person you’re talking to and
the situation you’re in—is the situation formal or casual, is the
person close to your age—there are two approaches you can
take.
Showing Interest
It is important and polite, of course, to show interest in what
your conversation partner tells you; otherwise what’s the point
of talking to someone? While it is courteous to respond to the
person you have just met, it is even more important to be sin-
cere and to reply in a comfortable, natural manner.
Is that so!
Really!
informal Wow!
Introducing Yourself
If you and the person you’ve been talking to hit it off, you might
want to introduce yourself. Here are some tips when making
introductions:
Example:
A: How did you meet your husband?
B: Actually he was a friend of my brother’s from his college
days, and at first I didn’t even like him.
Responses
➜➜ Have you been here long? No, I’ve just arrived. And you?
➜➜ Have you been to the museum? No, not yet. Have you?
➜➜ Are you staying very long? No, only a few days. How
long are you here for?
Staying in Touch
Responses
Saying Good-Bye
Responses
Responses
Vocabulary Notes
Objectives
■ to introduce family members, friends, and acquaintances
■ to talk and inquire about past experiences and events
Although Jutta has lost touch with Yuko, Ryeowon, and Patricia,
she often wonders what happened to them, and how their lives have
changed. While Jutta and Franz are visiting the Butchart Gardens,
she spots a group of Korean tourists. Their guide looks so much like
Ryeowon, but that would be too much of a coincidence! The group
moves closer, and Jutta calls Ryeowon’s name. The young woman
turns around with a look of surprise on her face.
I
f you have traveled or studied abroad, chances are that when
you least expect it you will run into someone—a former class-
mate or colleague, a teacher, or a friend of a friend—on a holi-
day, at a conference, at a wedding, or even on the street. Time
has passed, and, of course, you have a lot to catch up on. There
are so many experiences you have to share, so many stories
you’d like to tell, and so many questions you’re anxious to ask.
Phrases
Openers: Greetings