Strategic Planning and Facilitation for

Ministry of Justice Staff

AMIR II Achievement of Market-Friendly Initiatives and Results

September 2004
This document was produced for review by the United States Agency for International
Development. It was prepared by Chemonics International Inc.
JORDAN AMIR II
Achievement of Market-Friendly Initiatives and Results
Contract No. 278-C-00-02-00210-00

The author’s views expressed in this publication do not necessarily reflect the views of the United States
Agency for International Development or the United States Government.
Contract No.: 278-C-00-02-00210-00

Contractor Name: Chemonics International, Inc.

USAID Cognizant Technical Office: Office of Economic Opportunities

USAID Jordan

Date of Report: September 2004

Document Title: Strategic Planning and Facilitation for Ministry

of Justice
FINAL

Author’s Name: Laith Al-Qasem/Chemonics

Activity Title and Number: Achievement of Market-Friendly Initiatives and

Results Program (AMIR Program)

PSPI Component, “Strategic Planning and Facilitation

for Ministry of Justice Staff,” Task No. 581

Strategic Planning and Facilitation for

Ministry of Justice Staff

Final Report
September 2004

The opinions expressed herein are those of the author(s) and do not necessarily reflect the opinions
of the United States Agency for International Development or the United States Government or
Chemonics International or any firms in the AMIR Program consortium or the management of the
AMIR Program.
Strategic Planning and Facilitation for Ministry of Justice

Data Page

Name of Component: Private Sector Policy Initiative

Author: Laith Al-Qasem/Chemonics

Practice Area: Democracy and Governance

Service Offering: N/A

List of Key Words

Contained in Report: Ministry of Justice (MOJ), strategic planning, reform,
familiarity

AMIR Program ii
Strategic Planning and Facilitation for Ministry of Justice

Abbreviations and Acronyms

AMIR Achievement of Market-Friendly Initiatives and Results Program

USAID United States Agency for International Development
MOJ Ministry of Justice

AMIR Program iii

Strategic Planning and Facilitation for Ministry of Justice

Abstract

This document reports on the presentation of designing and implement process through which
MOJ staff be able to more effectively participate in planning by identifying required tasks,
assigning responsibilities and necessary resources to achieve desired MOJ objectives and to
develop familiarity among MOJ staff regarding strategic planning, development of reform
objectives and strategies.

AMIR Program iv
Strategic Planning and Facilitation for Ministry of Justice

Table of Contents

Data Page .................................................................................................................................. ii

Abbreviations and Acronyms .................................................................................................. iii
Abstract .................................................................................................................................... iv
Table of Contents...................................................................................................................... v
Executive Summary .................................................................................................................. 1
Annex 1: A presentation on the need for reformation in MOJ and the strategic planning process
2
Annex 2: A hand-out explaining in general terms mission, objectives, goals and tasks...... 3

AMIR Program v
Strategic Planning and Facilitation for Ministry of Justice

Executive Summary

Preliminary work on reforming the Ministry of Justice (MOJ) was completed by the USAID-
funded AMIR Program staff entitled ‘Ministry of Justice Issues Paper/Action Plan’ to
determine reform objectives and suggest recommendations to execute the reform plan and
resulting MOJ transformation requirements. The specific challenge faced in this consultancy
is that most Ministry staff are not familiar with the strategic planning process and many lack
adequate managerial planning skills. This lack of familiarity may hinder effective MOJ
transformation and reformation, specifically, the start-up of the new judicial reform program.
Hence, a presentation on the need for reformation in MOJ and the strategic planning process
in general was conducted to develop some familiarity among MOJ staff regarding strategic
planning, the development of reform objectives and strategies, as well as to design tasks and
assign responsibilities and resources. In addition, a handout was distributed to the attendees
explaining in general terms mission, objectives, goals and tasks of the proposed strategic
plan.

AMIR Program 1
Strategic Planning and Facilitation for Ministry of Justice

Annex 1: A presentation on the need for reformation in MOJ and the

strategic planning process

AMIR Program 2
Strategic Planning and Facilitation for Ministry of Justice

Annex 2: A hand-out explaining in general terms mission, objectives, goals and tasks

‫وزارة اﻟﻌﺪل‬
2006-2004 ‫ﻣﻠﺨﺺ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ ﻟﻸﻋﻮام‬

2004 ‫ﻣﺴﻮدة – ﺗﻤﻮز‬

AMIR Program 3
 ‫‪Strategic Planning and Facilitation for Ministry of Justice‬‬

‫ﻣﻠﺨﺺ ﻻﺳﺘﺮاﺗﻴﺠﻴﺔ ﺗﻌﺰﻳﺰ اﻟﻨﺎﺣﻴﺔ اﻟﺘﻨﻈﻴﻤﻴﺔ وﺗﺤﺴﻴﻦ اﻷداء ﻟﻮزارة اﻟﻌﺪل اﻷردﻧﻴﺔ‬

‫اﻟﺮؤﻳﺔ‪ :‬ﺗﺤﻮﻳﻞ وزارة اﻟﻌﺪل آﺠﻬﺔ ﻣﺤﺮآﺔ ﻟﻺﺻﻼح واﻟﺘﻐﻴﻴﺮ وﻧﻤﻮذج ﻳﺤﺘﺬى ﺑﻪ ﻟﺘﻘﺪﻳﻢ اﻟﺪﻋﻢ واﻟﻤﻮارد واﻟﺨﺪﻣﺔ ﻟﻠﻘﻄﺎﻋﻴﻦ اﻟﻌﺎم واﻟﺨﺎص واﻟﻤﺠﺘﻤﻊ ﺑﺸﻜﻞ ﻋﺎم ﻣﻊ ﺗﻌﺰﻳﺰ ﻗﺪرﺗﻬﺎ ﻋﻠﻰ وﺿﻊ ﺳﻴﺎﺳﺎت ﻟﺘﻘﻮﻳﺔ اﻟﻌﻼﻗﺎت ﻣﻊ أﺻﺤﺎب‬
‫اﻟﻤﺼﺎﻟﺢ واﻟﻤﺠﺘﻤﻊ اﻟﺪوﻟﻲ ‪.‬‬
‫اﻟﻤﻬﻤﺔ‪ :‬ان ﺗﻠﻌﺐ دورًا ﻣﺴﺎﻧﺪًا وﻓﻌﺎل ﻟﻠﻤﺤﻜﻢ م ﺧﻼل ﺗﺰوﻳﺪهﺎ ﺑﺎﻟﺨﺪﻣﺎت واﻟﻤﻮارد وان ﺗﻜﻮن ﻣﺤﻔﺰة ﻟﺪور ﺟﻤﺎﻋﻲ ﻣﻨﺴﻖ ﻷﺻﺤﺎب اﻟﻤﺼﺎﻟﺢ ﻓﻲ إدارة ﻋﺪاﻟﺔ آﻔﺆة ﻣﺴﺘﻘﻠﺔ ﻓﻲ ﺣﻴﻨﻬﺎ واﻟﻤﺴﺎﻋﺪة ﻓﻲ ﺧﻠﻖ هﻴﻜﻞ اﻟﺴﻴﺎﺳﺔ اﻟﻘﺎﻧﻮﻧﻴﺔ‬
‫اﻟﻤﻄﻠﻮﺑﺔ ﻟﺘﻄﻮﻳﺮ اﻟﻤﺠﺘﻤﻊ اﻟﻤﺪﻧﻲ واﻟﺒﻴﺌﺔ اﻻﺳﺘﺜﻤﺎرﻳﺔ اﻟﺘﻨﺎﻓﺴﻴﺔ ﻓﻲ اﻷردن‪.‬‬

‫اﻟﻬﺪف اﻟﺴﺎﺑﻊ‬ ‫اﻟﻬﺪف اﻟﺴﺎدس‬ ‫اﻟﻬﺪف اﻟﺨﺎﻣﺲ‬ ‫اﻟﻬﺪف اﻟﺮاﺑﻊ‬ ‫اﻟﻬﺪف اﻟﺜﺎﻟﺚ‬ ‫اﻟﻬﺪف اﻟﺜﺎﻧﻲ‬ ‫اﻟﻬﺪف اﻷول‬
‫اﻟﺤﻔﺎظ ﻋﻠﻰ ﻣﺴﺘﻮﻳﺎت ﻋﺎﻟﻴﺔ‬ ‫ﺗﻔﻌﻴﻞ ﻣﻬﺎم اﻟﺘﺪﻗﻴﻖ واﻟﺮﻗﺎﺑﺔ ﻋﻠﻰ‬ ‫ﺗﻮﻃﻴﺪ اﻟﻌﻼﻗﺎت ﺑﻴﻦ‬ ‫ﺗﻌﺰﻳﺰ اﻟﻘﺪرة ﻟﺪى اﻟﻮزارة‬ ‫ﺗﺪرﻳﺐ اﻟﻘﻀﺎة واﻟﻄﺎﻗﻢ‬ ‫ﺗﺤﺴﻴﻦ اﻷداء اﻟﺘﻨﻈﻴﻤﻲ‬ ‫ﺗﺘﻄﻮﻳﺮ اﻟﻬﻴﻜﻞ اﻟﻤﺆﺳﺴﻲ‬
‫ﻣﻦ اﻟﺘﻌﺎون اﻟﺪوﻟﻲ ﻣﻊ اﻟﺪول‬ ‫اﻟﺴﻠﻚ اﻟﻘﻀﺎﺋﻲ ﻟﻀﻤﺎن ﺻﺪور‬ ‫اﻟﻮزارة واﻟﺠﻬﺎت‬ ‫ﻟﻮﺿﻊ اﻟﺴﻴﺎﺳﻴﺎت اﻟﺮﻗﺎﺑﻴﺔ‬ ‫اﻟﻤﺴﺎﻧﺪ وإﻃﻼﻋﻬﻢ‬ ‫واﻟﻌﻤﻠﻲ ﻟﻠﻤﺤﺎآﻢ‬ ‫وآﻔﺎءة اﻟﻌﻤﻠﻴﺔ ﻟﺘﻘﺪﻳﻢ اﻟﺪﻋﻢ‬
‫واﻟﻤﻨﻈﻤﺎت اﻟﺪوﻟﻴﺔ اﻷﺧﺮى‪.‬‬ ‫أﺣﻜﺎم ذات ﻧﻮﻋﻴﺔ ﺟﻴﺪة ﺑﺎﻹﺿﺎﻓﺔ‬ ‫ﺻﺎﺣﺒﺔ اﻟﻌﻼﻗﺔ‬ ‫ﺑﺸﻜﻞ ﻣﺴﺘﻤﺮ‬ ‫وت ‪P‬ﺳﻴﻦ‬ ‫اﻟﻨﻮﻋﻲ اﻟﻤﺴﺎﻧﺪ ﻟﻠﻤﺤﺎآﻢ‬
‫إﻟﻰ اﻟﻮﺻﻮل إﻟﻰ ﻣﺴﺘﻮﻳﺎت‬ ‫ﻟﻤﻮاآﺒﺔ ﻣﺎ ﻳﻄﺮأ ﻣﻦ‬ ‫واﻟﻮﻇﺎﺋﻒ اﻟﻤﺘﻌﻠﻘﺔ‬ ‫ﻓﻲ اﻟﻮﻗﺖ اﻟﻤﻨﺎﺳﺐ‪.‬‬
‫ﻣﺮﺗﻔﻌﺔ ﻣﻦ ﺗﻘﺒﻞ ال ﻣﺠﺘﻤﻊ‬ ‫ﻣﺴﺘﺠﺪات‪.‬‬ ‫ﺑﻬﺎ ﻟﺘﺨﺪم اﻟﺴﻠﻄﺎ ت‬
‫ﻟﻘﺮارات اﻟﻤﺤﻜﻤﺔ‬ ‫اﻟﻘﻀﺎﺋﻴﺔ و اﻟﻤﺠﺘﻤﻊ‬
‫اﺳﺘﺮاﺗﻴﺠﻴﺎت‬ ‫اﺳﺘﺮاﺗﻴﺠﻴﺎت‬ ‫اﺳﺘﺮاﺗﻴﺠﻴﺎت‬ ‫اﺳﺘﺮاﺗﻴﺠﻴﺎت‬ ‫اﺳﺘﺮاﺗﻴﺠﻴﺎت‬ ‫اﺳﺘﺮاﺗﻴﺠﻴﺎت‬

‫‪ -1‬ﺗﻄ ﻮﻳﺮ هﻴﺎآ ﻞ ﺗﻨﻈﻴﻤﻴ ﺔ‬ ‫ﺪرة‬ ‫‪ .1‬ﺗﻘﻮﻳ ﺔ اﻟﻘ‬

‫‪ .1‬اﻟﻨﻬ ﻮض ﺑﻤ ﺴﺘﻮى‬
‫اﻟﻤ ﺼﺎﻟﺢ اﻟﻮﻃﻨﻴ ﺔ اﻷردﻧﻴ ﺔ‬
‫ﻋﻠﻰ اﻟﺴﺎﺣﺔ اﻟﺪوﻟﻴﺔ‪.‬‬
‫‪ .2‬ﺗﻮﻃﻴﺪ اﻟﻌﻼﻗﺎت اﻟﺪوﻟﻴ ﺔ‬
‫ﺼﺎﻟﺢ‬ ‫ﺔ اﻟﻤ‬ ‫ﻟﺨﺪﻣ‬
‫اﻷردﻧﻴﺔ‪.‬‬
‫‪ .3‬ﺑﻨ ﺎء ﻗ ﺪرات ﻟﻮﺣ ﺪة اﻟﺮﻗﺎﺑ ﺔ‬
‫‪ .3‬ﺿ ﻤﺎن اﻟﺘﻌﺎﻣ ﻞ ﻣ ﻊ‬
‫ﺔ‬ ‫ﺐ اﻟﺪوﻟﻴ‬ ‫اﻟﻤﻄﺎﻟ‬
‫ﻟﻠﻤ ﺴﺎﻋﺪات اﻟﻘﺎﻧﻮﻧﻴ ﺔ‬
‫ﺑﻄﺮﻳﻘﺔ آﻔﺆة وﺳﺮﻳﻌﺔ‪.‬‬
‫‪ .4‬ﻣﺮاﻗﺒ ﺔ اﻟﺘﻄ ﻮرات‬
‫اﻟﻘﺎﻧﻮﻧﻴ ﺔ اﻟﺪوﻟﻴ ﺔ وﺿ ﻤﺎن‬
‫اﻟﺘ ﺰام اﻟﺤﻜﻮﻣ ﺔ ﺑﻮاﺟﺒﺎﺗﻬ ﺎ‬
‫اﻟﺪوﻟﻴﺔ‪.‬‬
‫‪ .1‬إﻧ ﺸﺎء ﻣﻘ ﺎﻳﻴﺲ وﻣﻌ ﺎﻳﻴﺮ‬
‫ﻟﻠﺮﻗﺎﺑﺔ واﻟﺘﺪﻗﻴﻖ‪.‬‬
‫‪ .2‬ﺿ ﻤﺎن رﻓ ﻊ درﺟ ﺔ اﻟ ﻮﻋﻲ‬
‫ﺑﻴﻦ ﺟﻤﻴﻊ اﻟﻘ ﻀﺎة‪ ،‬واﻟﻤ ﻮاﻃﻨﻴﻦ‬
‫وأﺻﺤﺎب اﻟﻌﻼﻗﺔ‪.‬‬
‫اﻟﻌﻼﻗﺎت اﻟﻌﺎﻣﺔ وﻧﺸﺮ‬
‫واﻟﺘﻔﺘﻴﺶ‬
‫‪ .4‬ﺧﻠ ﻖ إﺟ ﺮاءات ﺷ ﻔﺎﻓﺔ‬
‫ﻻﺳ ﺘﻼم اﻟ ﺸﻜﺎوي اﻟﻤ ﻮاﻃﻨﻴﻦ‬
‫واﻟﺘﺠﺎوب ﻣﻌﻬﺎ‬
‫‪ .5‬ﺗﺤ ﺴﻴﻦ اﺟ ﺮاءات ﺗﻘ ﺪﻳﻢ‬
‫اﻟﻄﻠﺒﺎت ﻟﻤﺤﻜﻤﺔ اﻟﺘﻤﻴﻴﺰ‬
‫‪ .1‬ﺧﻠ ﻖ وﺗﺤ ﺴﻴﻦ ﺗﻮﺟ ﻪ‬ ‫‪ .1‬ﺗﺤ ﺴﻴﻦ ﻋﻤﻠﻴ ﺔ ﺟﻤ ﻊ وﺗﺤﻠﻴ ﻞ‬ ‫ﻮﻳﺮ‬ ‫‪ .1‬ﺗﻄ‬ ‫ﻣﻨﺎﺳﺒﺔ ﻟﻠﻤﺤﺎآﻢ‬
‫ﻟ ﺪى اﻟ ﻮزارة ﻟﺨﺪﻣ ﺔ‬ ‫اﻟﺒﻴﺎﻧ ﺎت اﻟﻤﻄﻠﻮﺑ ﺔ ﻟﻮﺿ ﻊ‬ ‫ﺪرات‬ ‫ﻗ‬ ‫اﻟﻤﺆﺳ ﺴﻴﺔ ﻟ ﻮزارة‬
‫‪ -2‬ﺗﺤ ﺴﻴﻦ ﺳ ﻴﺮ اﻟﻌﻤ ﻞ‬ ‫اﻟﻌﺪل اﻷردﻧﻴﺔ‪.‬‬
‫اﺻ ﺤﺎب اﻟﻌﻼﻗ ﺔ‬ ‫اﻟ ﺴﻴﺎﺳﺔ ﻓ ﻲ اﻟﻮﻗ ﺖ اﻟﻤﻨﺎﺳ ﺐ‬ ‫ﻮارد‬ ‫اﻟﻤ‬ ‫وإﺟﺮاءات اﻟﻤﺤﺎآﻢ‬
‫واﻟﺤﻔﺎظ ﻋﻠﻴﻪ ‪.‬‬ ‫واﻹﺷﺮاف ﻋﻠﻰ ﺗﻨﻔﻴﺬهﺎ‬ ‫ﺸﺮﻳﺔ‬ ‫اﻟﺒ‬ ‫‪ .2‬ﺗﺒﻨ ﻲ أﻧﻈﻤ ﺔ إدارﻳ ﺔ‬
‫‪ -3‬ﺿ ﻤﺎن ﺗﻨﻔﻴ ﺬ اﻟﻮاﺟﺒ ﺎت‬
‫ﺔ‬ ‫وﺗﻨﻤﻴ‬ ‫وﻣﺎﻟﻴﺔ ﺣﺪﻳﺜﺔ‪.‬‬
‫‪ .2‬ﺗﻄ ﻮﻳﺮ ﻗ ﺪرات‬ ‫‪ .2‬اﻟﺤﻔﺎظ ﻋﻠﻰ اﻟﻘ ﺪرة اﻟﺘﻨﺎﻓ ﺴﻴﺔ‬ ‫وﺗﻄﺒﻴﻖ اﻟﻘ ﺎﻧﻮن‪ ،‬ﻣ ﻦ ﻗﺒ ﻞ اﻟﻨﺎﺋ ﺐ‬
‫اﻟ ﻮزارة ﻓ ﻲ ﻣﺠ ﺎل‬ ‫واﻻﻟﺘ ﺰام ﺑﺘﻄﺒﻴ ﻖ أﻓ ﻀﻞ‬ ‫اﻟ ﺴﻴﺎﺳﺎت‬ ‫اﻟﻌ ﺎم واﻟﻤ ﺪﻋﻴﻦ اﻟﻌ ﺎﻣﻴﻦ‪ ،‬وآﺘﺒ ﺔ‬ ‫‪ .3‬ﺗﺤ ﺴﻴﻦ وﺗﻄ ﻮﻳﺮ ﻣﺮاﻓ ﻖ‬
‫اﻟﻌﺪل واﻟﻀﺎﺑﻄﺔ اﻟﻌﺪﻟﻴﺔ‬
‫اﻟﻤﻤﺎرﺳﺎت ﻓﻲ اﻟﻘﻮاﻧﻴﻦ‪.‬‬ ‫ﺔ‬ ‫اﻹدارﻳ‬ ‫وزارة اﻟﻌ ﺪل اﻟﺨﺎﺻ ﺔ‬
‫اﻟﻤﻌﻠﻮﻣﺎت‪.‬‬ ‫ﻟﻮزارة اﻟﻌ ﺪل‬ ‫ﺑﺎﻟﺒﻨﻴ ﺔ اﻟﺘﺤﺘﻴ ﺔ وذﻟ ﻚ‬
‫‪ .3‬ﻣﻮاآﺒ ﺔ اﺳ ﺘﺮاﺗﻴﺠﻴﺎت وزارة‬
‫اﻷردﻧﻴﺔ‬ ‫ﻟﺘ ﻮﻓﻴﺮ دﻋ ﻢ أآﺜ ﺮ آﻔ ﺎءة‪.‬‬
‫‪ .3‬اﻟﺤﻔﺎظ ﻋﻠﻰ اﻟﺘﻨ ﺴﻴﻖ‬ ‫اﻟﻌﺪل وﻣﻘﺎﻳﻴﺲ اﻷداء ﻟﻸه ﺪاف‬
‫وﻋﻼﻗ ﺎت ﻗﻮﻳ ﺔ ﻣ ﻊ‬ ‫اﻟﻮﻃﻨﻴﺔ‪.‬‬ ‫‪ .2‬ﺗﻌﺰﻳ ﺰ ﻗ ﺪرة‬
‫أﺻﺤﺎب اﻟﻌﻼﻗﺔ‬ ‫اﻟﻤﻌﻬﺪ اﻟﻘﻀﺎﺋﻲ‬
‫‪ .4‬ﺗﻘ ﺪﻳﻢ اﻟﻤ ﺸﻮرة اﻟﻘﺎﻧﻮﻧﻴ ﺔ‬
‫ﻟﻠﺤﻜﻮﻣﺔ‪.‬‬

‫‪AMIR Program‬‬ ‫‪4‬‬

‫‪Strategic Planning and Facilitation for Ministry of Justice‬‬

‫اﻟﻬﺪف اﻷول‪ :‬ﺗﻌﺰﻳﺰ اﻹﻧﺸﺎء اﻟﻤﺆﺳﺴﻲ وآﻔﺎءة اﻟﻌﻤﻠﻴﺎت ﻓﻲ وزارة اﻟﻌﺪل اﻷردﻧﻴﺔ وذﻟﻚ ﻟﺘﻮﻓﻴﺮ اﻟﻤﺴﺎﻧﺪة اﻟﻨﻮﻋﻴﺔ ﻟﻠﻤﺤﺎآﻢ ﻓﻲ ﺣﻴﻨﻬﺎ‪.‬‬

‫ﻣﻌﺎﻳﻴﺮ ﻗﻴﺎس اﻷداء‬ ‫اﻟﻮﻗﺖ‬ ‫اﻟﻤﺴﺆوﻟﻴﺔ‬ ‫اﻟﻤﺮاﺣﻞ‬ ‫اﻹﺟﺮاء‬ ‫اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت‬

‫اﻟﻮزﻳﺮ‬ ‫ﺗﻌﺰﻳﺰ اﻟﻘﺪرة‬

‫ƒ إﻋﺎدة هﻴﻜﻠ ﺔ اﻟ ﻮزارة ﺑﺤﻴ ﺚ ﺗﻌﻜ ﺲ أه ﺪاف اﻻﺳ ﺘﺮاﺗﻴﺠﻴﺔ ƒ ﻣﺮاﺟﻌ ﺔ اﻷﻧﻈﻤ ﺔ اﻟﺪاﺧﻠﻴ ﺔ‬
‫اﻷﻣﻴﻦ اﻟﻌﺎم‬ ‫اﻟﻤﺆﺳﺴﺎﺗﻴﺔ‬
‫ﻟﻠﻮزارة‪.‬‬ ‫اﻟﺠﺪﻳﺪة ﻟﻬﺎ‬
‫ﻟﻮزارة اﻟﻌﺪل‬
‫ƒ ﺗﻄ ﻮﻳﺮ اﻟﻬﻴﻜ ﻞ اﻟﺘﻨﻈﻴﻤ ﻲ‬ ‫ƒ ﺗﻄﻮﻳﺮ ﺻﻼﺣﻴﺎت ﻟﻠﻤﺪﻳﺮﻳﺎت واﻻﻗﺴﺎم‬ ‫اﻷردﻧﻴﺔ‬
‫اﻟﺠﺪﻳﺪ ﻟﻠﻮزارة‪.‬‬
‫ƒ ﺗﻄﺒﻴﻖ وﻣﺄﺳﺴﺔ اﻟﻬﻴﻜﻞ اﻟﺘﻨﻈﻴﻤﻲ اﻟﺠﺪﻳﺪ‪.‬‬
‫ƒ ﺗﺤﺴﻴﻦ ﻣﺮاﻓﻖ اﻟﻮزارة‪.‬‬
‫ƒ ﺗﺤ ﺴﻴﻦ وﺗﺤ ﺪﻳﺚ اﻟﺒﻨﻴ ﺔ اﻟﺘﺤﺘﻴ ﺔ ﻟﻤﺮاﻓ ﻖ اﻟ ﻮزارة ﻟﺘ ﻮﻓﻴﺮ‬
‫دﻋﻢ أآﺜﺮ ﻓﻌﺎﻟﻴﺔ ‪.‬‬
‫ƒ ﺗﻄﻮﻳﺮ اﻟﻬﻴﻜﻞ اﻟﺘﻨﻈﻴﻤﻲ ﻟﻠﻤﺤﺎآﻢ‪.‬‬
‫ﺗﺒﻨﻲ أﻧﻈﻤﺔ‬
‫ƒ ﺗﻨﻈﻴﻢ اﻹﺟﺮاءات اﻹدارﻳﺔ ﻟﺘﻘﻠﻴﻞ اﻟﺒﻴﺮوﻗﺮاﻃﻴﺔ وﺗﺤﺴﻴﻦ‬
‫إدارﻳﺔ وﻣﺎﻟﻴﺔ‬
‫اﻟﻔﺎﻋﻠﻴﺔ اﻟﻌﻤﻠﻴﺔ‪.‬‬
‫ﺣﺪﻳﺜﺔ‬
‫ƒ ﺗﺒﻨﻲ ﻣﻤﺎرﺳﺎت ﻟﻮﺿﻊ ﻣﻮازﻧﺔ ﻟﻸداء ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ‬
‫ﺑﺎﻟﺘﺨﻄﻴﻂ واﻟﺮﻗﺎﺑﺔ اﻟﻤﺎﻟﻴﺔ وﺗﻄﻮﻳﺮ اﻟﺴﻴﺎﺳﺎت واﻹﺟﺮاءات‬
‫ذات اﻟﻌﻼﻗﺔ‪.‬‬
‫ƒ رﻓﻊ اﻣﻦ اﻟﺤﻔﺎظ ﻋﻠﻰ ﻟﻠﻤﻠﻔﺎت‪.‬‬
‫ƒ ﺗﺪرﻳﺐ اﻟﻤﺪراء اﻟﺤﺎﻟﻴﻴﻦ ﻋﻠﻰ اﺳﺘﺨﺪام واﺳﺘﻌﻤﺎل ﻧﻈﺎم‬
‫إدارة اﻟﻤﻌﻠﻮﻣﺎت‪.‬‬
‫ﺗﺤﺴﻴﻦ‬
‫ƒ ﺗﻮﺳﻌﺔ ﻣﺴﺎﺣﺔ اﻟﻤﻜﺎﺗﺐ ﻻﺳﺘﻴﻌﺎب اﻟﻤﻮﻇﻔﻴﻦ اﻟﺠﺪد‪.‬‬
‫وﺗﻄﻮﻳﺮ ﻣﺮاﻓﻖ‬
‫ƒ ﺿﻤﺎن وﺟﻮد ﻣﺴﺎﺣﺔ آﺎﻓﻴﺔ ﻟﻠﻤﻜﺎﺗﺐ وﻋﺪد آﺎف ﻣﻦ‬ ‫وزارة اﻟﻌﺪل‬
‫اﻟﺴﻴﺎرات ﻟﺘﺴﻬﻴﻞ أﻋﻤﺎل اﻟﺮﻗﺎﺑﺔ واﻟﺘﻔﺘﻴﺶ‪.‬‬ ‫اﻟﺨﺎﺻﺔ ﺑﺎﻟﺒﻨﻴﺔ‬
‫ƒ إﻋﺎدة ﺗﺼﻤﻴﻢ ﻣﻜﺎﺗﺐ اﻟﻮزارة ﺑﺤﻴﺚ ﻳﺘﻢ اﺳﺘﺨﺪام‬ ‫اﻟﺘﺤﺘﻴﺔ وذﻟﻚ‬
‫اﻟﻤﺴﺎﺣﺔ ﻋﻠﻰ أﻓﻀﻞ وﺟﻪ‪.‬‬ ‫ﻟﺘﻮﻓﻴﺮ دﻋﻢ أآﺜﺮ‬
‫آﻔﺎءة ﻟﻠﻤﻨﻈﻤﺔ‪.‬‬
‫ƒ ﺗﺰوﻳﺪ اﻟﻤﻜﺎﺗﺐ ﺑﺄﺟﻬﺰة اﻟﺤﺎﺳﻮب وﺑﻨﺎء ﺷﺒﻜﺔ‬
‫ﺣﺎﺳﻮب‪.‬‬

‫‪AMIR Program‬‬ ‫‪5‬‬

‫‪Strategic Planning and Facilitation for Ministry of Justice‬‬

‫اﻟﻬﺪف اﻟﺜﺎﻧﻲ‪ :‬ﺗﺤﺴﻴﻦ اﻷداء اﻟﺘﻨﻈﻴﻤﻲ واﻟﻌﻤﻠﻲ ﻟﻠﻤﺤﺎآﻢ واﻟﻮﻇﺎﺋﻒ اﻟﻤﺘﻌﻠﻘﺔ ﺑﻬﺎ ﻟﺘﺤﺴﻴﻦ ﺧﺪﻣﺎت اﻟﻤﻘﺪﻣﺔ ﻟﻠﺴﻠﻄﺎت اﻟﻘﻀﺎﺋﻴﺔ وﻟﻠﺸﻌﺐ‬

‫ﻣﻌﺎﻳﻴﺮ ﻗﻴﺎس اﻷداء‬ ‫اﻟﻮﻗﺖ‬ ‫ﻣﺴﺆوﻟﻴﺔ‬ ‫اﻟﻤﺮاﺣﻞ‬ ‫اﻹﺟﺮاء‬ ‫اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت‬

‫اﻟﺘﻨﻔﻴﺬ‬
‫‪ -‬ﺗﻄﻮﻳﺮ هﻴﺎآﻞ ﺗﻨﻈﻴﻤﻴﺔ ﻣﻨﺎﺳﺒﺔ‬
‫ﻣﺮاﺟﻌﺔ اﻟﻌﻤﻠﻴﺎت واﻟﻤﻬﺎم اﻟﺤﺎﻟﻴﺔ ƒ ﺗﻄﻮﻳﺮ هﻴﺎآﻞ‬ ‫•‬ ‫ﻟﻠﻤﺤﺎآﻢ‬
‫ﺗﻨﻈﻴﻤﻴﺔ ﺟﺪﻳﺪة‬ ‫اﻟﻤﻨﻔﺬة ﻓﻲ اﻟﺪواﺋﺮ اﻟﻤﺨﺘﻠﻔﺔ ﻓﻲ‬
‫ﻟﻠﻤﺤﺎآﻢ‬ ‫اﻟﻤﺤﺎآﻢ اﻟﻤﺨﺘﻠﻔﺔ‪.‬‬
‫ﺗﻄﻮﻳﺮ هﻴﻜﻞ ﺗﻨﻈﻴﻤﻲ ﺟﺪﻳﺪ ﻟﻤﺤﻜﻤﺔ ƒ ﺗﻄﻮﻳﺮ ﺧﻄﺔ‬ ‫•‬
‫أﻓﻀﻞ ﻟﻠﻌﻼﻗﺎت‬ ‫اﻟﺼﻠﺢ‪ ،‬وﻣﺤﻜﻤﺔ اﻟﺒﺪاﻳﺔ وﻣﺤﻜﻤﺔ‬
‫اﻟﻌﺎﻣﺔ‬ ‫اﻻﺳﺘﺌﻨﺎف وﻣﺤﻜﻤﺔ اﻟﺘﻤﻴﻴﺰ ﻣﺤﻜﻤﺔ‬
‫اﻟﺠﻨﺎﻳﺎت اﻟﻜﺒﺮى‪.‬‬
‫ﺗﻄﻮﻳﺮ اﻟﻮﺻﻒ اﻟﻮﻇﻴﻔﻲ ﻟﻠﻄﺎﻗﻢ‬ ‫•‬
‫اﻹداري ﻟﻠﻤﺤﺎآﻢ‪.‬‬
‫ﻣﺄﺳﺴﺔ اﻟﻬﻴﻜﻞ اﻟﺘﻨﻈﻴﻤﻲ اﻟﺠﺪﻳﺪ‬ ‫•‬
‫ﻟﻠﻤﺤﺎآﻢ‪.‬‬
‫وﻣﻨﺢ‬ ‫ﺗﻨﻔﻴﺬ ﻣﻔﻬﻮم ادارة اﻟﺤﺎآﻢ‬ ‫•‬
‫ﺻﻼﺣﻴﺎت ﻻداري اﻟﻤﺤﺎآﻢ‬
‫ﺗﻄﻮﻳﺮ ﺧﺮاﺋﻂ ﺗﻮﺿﺢ اﺧﺘﺼﺎﺻﺎت‬ ‫•‬
‫وﺻﻼﺣﻴﺎت اﻟﻤﺤﺎآﻢ اﻟﻤﺨﺘﻠﻔﺔ‬
‫ﺗﺤﺴﻴﻦ ﺳﻴﺮ اﻟﻌﻤﻞ وإﺟﺮاءات اﻟﻤﺤﺎآﻢ‬
‫ﺗﺤﺪﻳﺪ وﺗﻮﺛﻴﻖ ورﺳﻢ اﻟﺨﺮاﺋﻂ‬ ‫•‬
‫‪.‬‬
‫ﻟﻠﻌﻤﻠﻴﺎت واﻹﺟﺮاءات اﻟﺤﺎﻟﻴﺔ ﻓﻲ‬
‫اﻟﻤﺤﺎآﻢ‪.‬‬
‫ﻣﺮاﺟﻌﺔ وﺗﺤﻠﻴﻞ اﻧﺴﻴﺎب ﺳﻴﺮ اﻟﻌﻤﻞ‬ ‫•‬
‫واﻹﺟﺮاءات اﻟﺤﺎﻟﻴﺔ وﺗﻘﺪﻳﻢ اﻟﺘﻮﺻﻴﺎت‬
‫ﻹﺟﺮاء اﻟﺘﻌﺪﻳﻼت‪.‬‬
‫ﺗﻨﻔﻴﺬ اﻟﺘﻮﺻﻴﺎت ﻟﺘﺤﺴﻴﻦ ﺳﻴﺮ اﻟﻌﻤﻞ‪.‬‬ ‫•‬

‫‪AMIR Program‬‬ ‫‪6‬‬

‫‪Strategic Planning and Facilitation for Ministry of Justice‬‬

‫ﺿ ﻤﺎن ﺗﻨﻔﻴ ﺬ اﻟﻮاﺟﺒ ﺎت وﺗﻄﺒﻴ ﻖ‬

‫ﺗﻄﻮﻳﺮ ﺧﻄﻂ ﻟﺘﺤﺴﻴﻦ أداء اﻟﻨﻮاب‬ ‫•‬ ‫اﻟﻘ ﺎﻧﻮن‪ ،‬ﻣ ﻦ ﻗﺒ ﻞ اﻟﻨﺎﺋ ﺐ اﻟﻌ ﺎم‬
‫اﻟﻌﺎﻣﻴﻦ‪.‬‬ ‫واﻟﻤ ﺪﻋﻴﻦ اﻟﻌ ﺎﻣﻴﻦ‪ ،‬وآﺘﺒ ﺔ اﻟﻌ ﺪل‬
‫واﻟﻀﺎﺑﻄﺔ اﻟﻌﺪﻟﻴﺔ‬
‫ﺑﻨﺎء ﻗﺪرة ﻗﺴﻢ اﻻدﻋﺎء اﻟﻌﺎم ﻟﺘﺤﺴﻴﻦ‬ ‫•‬
‫أداءﻩ‪.‬‬
‫ﺗﺄﺳﻴﺲ أﻧﻈﻤﺔ إدارﻳﺔ ﻟﺘﺤﺴﻴﻦ أداء‬ ‫•‬
‫اﻟﺪواﺋﺮ اﻟﺘﻨﻔﻴﺬﻳﺔ‪.‬‬
‫ﺗﻄﻮﻳﺮ اﻟﺨﻄﻂ ﻟﺘﺤﺴﻴﻦ أداء آﺘﺒﺔ‬ ‫•‬
‫اﻟﻌﺪل‪.‬‬

‫‪AMIR Program‬‬ ‫‪7‬‬

‫‪Strategic Planning and Facilitation for Ministry of Justice‬‬

‫اﻟﻬﺪف اﻟﺜﺎﻟﺚ‪ :‬ﺗﺪرﻳﺐ اﻟﻘﻀﺎة واﻟﻄﺎﻗﻢ اﻟﻤﺴﺎﻧﺪ وإﻃﻼﻋﻬﻢ ﻋﻠﻰ ﻣﺎ ﻳﻄﺮأ ﻣﻦ ﻣﺴﺘﺠﺪات‪.‬‬
‫ﻣﻌﺎﻳﻴﺮ ﻗﻴﺎس اﻷداء‬ ‫اﻟﻮﻗﺖ‬ ‫ﻣﺴﺆوﻟﻴﺔ اﻟﺘﻨﻔﻴﺬ‬ ‫اﻟﻤﺮاﺣﻞ‬ ‫اﻹﺟﺮاء‬ ‫اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت‬
‫ﺗﻄﻮﻳﺮ ﻗﺪرات اﻟﻤﻮارد‬
‫ﺗﻄﻮﻳﺮ إدارة اﻟﻤﻮارد اﻟﺒﺸﺮﻳﺔ ووﻇﻴﻔﺔ اﻟﺘﺨﻄﻴﻂ ﻓﻲ اﻟﻮزارة‬ ‫•‬
‫ﺗﻄﻮﻳﺮ ﺧﻄﺔ اﻟﻤﻮارد اﻟﺒﺸﺮﻳﺔ واﻟﺴﻴﺎﺳﺎت واﻹﺟﺮاءات ذات‬ ‫•‬
‫اﻟﺒﺸﺮﻳﺔ وﺗﻨﻤﻴﺔ اﻟﺴﻴﺎﺳﺎت‬
‫اﻟﻌﻼﻗﺔ )ﺗﻄﻮﻳﺮ ﻧﻈﺎم ﻟﻠﻤﻜﺎﻓﺂت اﻟﻤﺎدﻳﺔ واﻟﻤﻌﻨﻮﻳﺔ‪ ،‬ﺗﻮﺿﻴﺢ‬ ‫اﻟﻌﺪل‬ ‫ﻟﻮزارة‬ ‫اﻹدارﻳﺔ‬
‫اﻟﻄﺮﻳﻖ اﻟﻤﻬﻨﻲ ﻟﻠﺘﻐﻠﺐ ﻋﻠﻰ ﻣﺸﺎآﻞ اﻟﻜﺘﺒﺔ اﻟﺪارﺳﻴﻦ ﻓﻲ‬ ‫اﻷردﻧﻴﺔ‬
‫اﻟﻤﻌﻬﺪ اﻟﻘﻀﺎﺋﻲ(‬
‫ﺗﻄﺒﻴﻖ ﺑﺮاﻣﺞ ﺗﺪرﻳﺐ وﺗﻨﻤﻴﺔ اﻟﻤﻮﻇﻔﻴﻦ‬ ‫•‬
‫ﺗﻄﻮﻳﺮ اﻟﻮﺻﻒ اﻟﻮﻇﻴﻔﻲ ﺑﻤﺎ ﻓﻲ ذﻟﻚ ﻣﺆﺷﺮات اﻷداء وذﻟﻚ‬ ‫•‬
‫ﻟﺘﻘﻴﻴﻢ أداء اﻟﻤﻮﻇﻔﻴﻦ ﺑﺸﻜﻞ ﻣﻮﺿﻮﻋﻲ‪.‬‬
‫ﺗﻄﺒﻴﻖ ﺳﻴﺎﺳﺎت ﺗﻮﻇﻴﻒ ﻣﻮﺿﻮﻋﻴﺔ هﺎدﻓﺔ ت ﻧﺎﺳﺐ‬ ‫•‬
‫ﻣﺆهﻼت اﻟﻮﺻﻒ اﻟﻮﻇﻴﻔﻲ‬
‫دﻋﻢ اﻟﻤﺠﻠﺲ اﻟﻘﻀﺎﺋﻲ ﻓﻲ اﻟﺘﺨﻄﻴﻂ ﻟﺘﺪرﻳﺐ اﻟﻘﻀﺎة‬ ‫•‬
‫دﻋﻢ اﻟﻤﺠﻠﺲ اﻟﻘﻀﺎﺋﻲ ﻓﻲ اﻟﺘﻌﺮف ﻋﻠﻰ اﻟﻤﺮﺷﺤﻴﻦ اﻟﻤﺆهﻠﻴﻦ‬ ‫•‬
‫ﻟﻤﻨﺎﺻﺐ اﻟﻘﻀﺎة‬
‫اﻟﺘﺨﻠﺺ ﻣﻦ اﻟﻤﻮﻇﻔﻴﻦ ﻏﻴﺮ اﻟﻜﻔﻮءﻳﻦ ) اﻹداري‬ ‫•‬
‫اﻟﻤﺒﺎﺷﺮ (‬
‫ﺑﻨﺎء اﻟﻘﺪرات اﻹدارﻳﺔ ﻟﻠﻤﺠﻠﺲ اﻟﻘﻀﺎﺋﻲ‬ ‫•‬
‫ﻓﺼﻞ اﻟﻤﺪﻋﻴﻦ اﻟﻌﺎﻣﻴﻦ ﻋﻦ ﻣﺤﺎﻣﻴﻲ اﻟﺪوﻟﺔ‬ ‫•‬
‫ﺗﺼﻤﻴﻢ ﺑﺮﻧﺎﻣﺞ ﺗﺪرﻳﺒﻲ ﻟﻠﻤﺪﻋﻴﻦ اﻟﻌﺎﻣﻴﻦ ووآﻼء اﻟﻨﻴﺎﺑﺔ‪.‬‬ ‫•‬
‫ﺗﻮﻇﻴﻒ ذآﻮر ﻓﻲ وﻇﻴﻔﺔ ﻃﺎﺑﻊ ﻓﻲ داﺋﺮة اﻹدﻋﺎء اﻟﻌﺎم‬ ‫•‬
‫إﻋﺎدة ﺗﺴﻤﻴﺔ داﺋﺮة "ﻣﺤﺎﻣﻴﻲ اﻟﺪوﻟﺔ"‬ ‫•‬
‫إﻧﺸﺎء إﺟﺮاءات ﺗﺤﻮل دون ﺧﺴﺎرة اﻟﻤﺤﺎﻣﻴﻦ ﻷﺗﻌﺎﺑﻬﻢ ﻟﺼﺎﻟﺢ‬ ‫•‬
‫ﻣﺤﺎﻣﻲ اﻟﺪوﻟﺔ ﻋﻨﺪﻣﺎ ﻳﻜﻮن اﻟﺘﻤﺜﻴﻞ ﺷﻜﻠﻴﺎ‬
‫زﻳﺎدة ﻋﺪد اﻟﺪورات اﻟﺘﺪرﻳﺒﻴﺔ اﻟﻤﺆهﻠﺔ ﻟﺘﺄهﻴﻞ ﻣﺤﺎﻣﻲ‬ ‫•‬
‫اﻟﺪوﻟﺔ وﺧﺎﺻﺔ ﻓﻲ اﻟﻤﺤﺎﻓﻈﺎت‬

‫‪AMIR Program‬‬ ‫‪8‬‬

‫‪Strategic Planning and Facilitation for Ministry of Justice‬‬

‫اﻟﻘﻴﺎم ﺑﺘﻘﻴﻴﻢ ﺷﺎﻣﻞ ﻟﻠﻤﻌﻬﺪ اﻟﻘﻀﺎﺋﻲ ﻳﺸﺘﻤﻞ ﻋﻠﻰ اﻟﺘﺎﻟﻲ‪ :‬اﻟﻬﻴﻜﻞ‬ ‫•‬ ‫اﻟﻤﻌﻬﺪ‬ ‫ﻗﺪرة‬ ‫ﺗﻌﺰﻳﺰ‬ ‫‪.1‬‬
‫اﻟﺘﻨﻈﻴﻤﻲ‪ ،‬اﻟﺘﻮﻇﻴﻒ‪ ،‬اﻟﻮﺻﻒ اﻟﻮﻇﻴﻔﻲ‪ ،‬إﺟﺮاءات وﺳﻴﺮ‬ ‫اﻟﻘﻀﺎﺋﻲ‬
‫اﻟﻌﻤﻞ‪.‬‬
‫ﺗﻄﻮﻳﺮ ﺧﻄﺔ اﺳﺘﺮاﺗﻴﺠﻴﺔ ﻟﺜﻼث ﺳﻨﻮات ﻟﺒﻨﺎء ﻗﺪرات اﻟﻤﻌﻬﺪ‬ ‫•‬
‫اﻟﻘﻀﺎﺋﻲ‬
‫ﻣﺮاﺟﻌﺔ ﻣﻨﻬﺎج اﻟﻤﻌﻬﺪ اﻟﻘﻀﺎﺋﻲ وﺗﻄﻮﻳﺮ اﻟﻤﻨﻬﺎج اﻟﺘﺎﻟﻴﺔ‪:‬‬ ‫•‬
‫ﺷﻬﺎدة دﺑﻠﻮم‪ ،‬اﻟﺘﻌﻠﻴﻢ اﻟﻤﺴﺘﻤﺮ‪ ،‬دورات ﻹﻧﻌﺎش اﻟﺬاآﺮة‪،‬‬
‫وﺗﺪرﻳﺐ اﻟﻄﺎﻗﻢ اﻹداري )ﻣﻊ اﻟﺘﺮآﻴﺰ ﻋﻠﻰ ﺗﻮﺿﻴﺢ دور‬
‫اﻟﻤﻌﻬﺪ اﻟﻘﻀﺎﺋﻲ ﻓﻲ ﺗﺪرﻳﺐ اﻟﻄﺎﻗﻢ اﻹداري(‬
‫ﺗﻄﻮﻳﺮ ﻣﺠﻤﻮﻋﺔ ﻣﻦ ﻣﻘﺎﻳﻴﺲ وﻣﻌﺎﻳﻴﺮ اﻷداء‪.‬‬ ‫•‬
‫ﺗﺪرﻳﺐ اﻟﻤﺪرﺑﻴﻦ‪.‬‬ ‫•‬

‫‪AMIR Program‬‬ ‫‪9‬‬

‫‪Strategic Planning and Facilitation for Ministry of Justice‬‬

‫اﻟﻬﺪف اﻟﺮاﺑﻊ‪ :‬ﺗﻌﺰﻳﺰ ﻋﻤﻠﻴﺔ وﺿﻊ اﻟﺴﻴﺎﺳﺎت واﻟﻘﺪرة اﻟﺮﻗﺎﺑﻴﺔ ﻟﻠﻮزارة‪.‬‬

‫ﻣﻌﺎﻳﻴﺮ ﻗﻴﺎس اﻷداء‬ ‫اﻟﻮﻗﺖ‬ ‫ﻣﺴﺆوﻟﻴﺔ اﻟﺘﻨﻔﻴﺬ‬ ‫اﻟﻤﺮاﺣﻞ‬ ‫اﻹﺟﺮاء‬ ‫اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت‬
‫اﻟﻰ‬ ‫)ﻧﺴﺒﺔ اﻟﻘﻀﺎة‬ ‫• ﺗﺄﺳﻴﺲ ﻣﻘﺎﻳﻴﺲ و ﻣﻌﺎﻳﻴﺮ‬ ‫‪ .1‬ﺗﺤﺴﻴﻦ ﻋﻤﻠﻴﺔ ﺟﻤﻊ‬
‫اﻟﻘﻀﺎﻳﺎ اﻳﺔ ﺳﺐ أﺧﺮى(‬ ‫اﻟﺒﻴﺎﻧﺎت‬ ‫وﺗﺤﻠﻴﻞ‬
‫ﻟﻮﺿﻊ‬ ‫اﻟﻤﻄﻠﻮﺑﺔ‬
‫• اﻟﺘﻄﻮﻳﺮ اﻟﻤﺴﺘﻤﺮ ﻟﻼﺳﺘﺮاﺗﻴﺠﻴﺔ وﺧﻄﺔ اﻟﻌﻤﻞ‬ ‫اﻟﺴﻴﺎﺳﺔ ﻓﻲ اﻟﻮﻗﺖ‬
‫• ﺗﻘﻠﻴﻞ اﻟﻄﻠﺐ ﻋﻠﻰ ﻣﺤﻜﻤﺔ اﻻﺳﺘﺌﻨﺎف‬ ‫اﻟﻤﻨﺎﺳﺐ واﻹﺷﺮاف‬
‫ﻋﻠﻰ ﺗﻨﻔﻴﺬهﺎ‬
‫• إﻋﺎدة هﻴﻜﻠﺔ اﻟﻬﻴﺌﺔ اﻟﻘﻀﺎﺋﻴﺔ ﻟﻠﻔﺼﻞ ﻣﺎ ﺑﻴﻦ اﻟﻮﻇﻴﻔﺔ‬
‫واﻟﺮﺗﺒﺔ‬
‫• إﻋﺎدة اﻟﺘﻔﻜﻴﺮ ﻓﻲ إﺟﺎزة اﻟﻤﺤﺎﻣﻴﻦ‬
‫اﻟﻤﺪﻋﻴﻦ‬ ‫• إﻧﺸﺎء ﻣﻌﺎﻳﻴﺮ ﻟﻠﻤﺆهﻼت وﻋﺪد و اﻋﻤﺎر‬
‫ووآﻼء اﻟﻨﻴﺎﺑﺔ‪.‬‬
‫•‬ ‫‪ .1‬اﻟﺤﻔﺎظ ﻋﻠﻰ اﻟﻘﺪرة‬
‫اﻟﺘﻨﺎﻓﺴﻴﺔ واﻻﻟﺘﺰام‬
‫ﺑﺘﻄﺒﻴﻖ أﻓﻀﻞ‬
‫اﻟﻤﻤﺎرﺳﺎت ﻓﻲ‬
‫اﻟﻘﻮاﻧﻴﻦ‪.‬‬

‫ﻣﻮاآﺒﺔ اﺳﺘﺮاﺗﻴﺠﻴﺎت‬ ‫‪2‬‬

‫• إﺻﻼﺣﺎت ﻗﺎﻧﻮﻧﻴﺔ ﻣﺴﺘﻤﺮة‬
‫اﻟﻌﺪل‬ ‫وزارة‬
‫اﻷداء‬ ‫وﻣﻘﺎﻳﻴﺲ‬
‫ﻟﻸهﺪاف اﻟﻮﻃﻨﻴﺔ‪.‬‬

‫ﺗﻘﺪﻳﻢ اﻟﻤﺸﻮرة‬ ‫‪3‬‬

‫اﻟﻘﺎﻧﻮﻧﻴﺔ ﻟﻠﺤﻜﻮﻣﺔ‪.‬‬

‫‪AMIR Program‬‬ ‫‪10‬‬

‫‪Strategic Planning and Facilitation for Ministry of Justice‬‬

‫اﻟﻬﺪف اﻟﺨﺎﻣﺲ‪ :‬ﺗﻮﻃﻴﺪ اﻟﻌﻼﻗﺎت ﻣﻊ أﺻﺤﺎب اﻟﻤﺼﺎﻟﺢ ﻟﺪى وزارة اﻟﻌﺪل اﻷردﻧﻴﺔ‬

‫ﻣﻌﺎﻳﻴﺮ ﻗﻴﺎس اﻷداء‬ ‫اﻟﻮﻗﺖ‬ ‫ﻣﺴﺆوﻟﻴﺔ اﻟﺘﻨﻔﻴﺬ‬ ‫اﻟﻤﺮاﺣﻞ‬ ‫اﻹﺟﺮاء‬ ‫اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت‬

‫‪ .4‬ﺧﻠ ﻖ وﺗﺤ ﺴﻴﻦ ﺗﻮﺟ ﻪ‬
‫ﻟﺪى اﻟ ﻮزارة ﻟﺨﺪﻣ ﺔ‬
‫اﺻ ﺤﺎب اﻟﻌﻼﻗ ﺔ‬
‫واﻟﺤﻔﺎظ ﻋﻠﻴﻪ‬

‫• ﺗﺄﺳﻴﺲ إﺟﺮاءات ﻟﻠﺘﻨﺴﻴﻖ ﺑﻴﻦ ﻣﺨﺘﻠﻒ اﻟﺪواﺋﺮ‬ ‫ﺗﻄﻮﻳﺮ ﻗﺪرات‬ ‫‪.1‬‬

‫واﻟﻮزارات‬ ‫اﻟﻮزارة ﻓﻲ ﻣﺠﺎل‬
‫اﻟﻌﻼﻗﺎت اﻟﻌﺎﻣﺔ‬
‫• ﺗﻄﻮﻳﺮ وﺗﺤﺪﻳﺚ واﻟﺤﻔﺎظ ﻋﻠﻰ ﻣﻮﻗﻊ وزارة اﻟﻌﺪل‬ ‫وﻧﺸﺮ اﻟﻤﻌﻠﻮﻣﺎت‪.‬‬
‫ﻋﻠﻰ ﺷﺒﻜﺔ اﻹﻧﺘﺮﻧﺖ‬
‫• ﺗﻄﻮﻳﺮ اﺳﺘﺮاﺗﻴﺠﻴﺔ ﻟﻠﻌﻼﻗﺎت اﻟﻌﺎﻣﺔ ﻟﻮزارة اﻟﻌﺪل‬
‫اﻷردﻧﻴﺔ‬
‫‪ .2‬اﻟﺤﻔﺎظ ﻋﻠﻰ اﻟﺘﻨﺴﻴﻖ‬
‫• ﺗﺸﻜﻴﻞ ﻟﺠﺎن داﺋﻤﺔ ﻟﻠﺘﻨﺴﻴﻖ ﻣﻊ اﻟﺸﺮﻃﺔ اﻟﻘﻀﺎﺋﻴﺔ‬
‫وﻋﻼﻗﺎت ﻗﻮﻳﺔ ﻣﻊ‬
‫• ﺣﻞ ﻣﺸﺎآﻞ اﻹﺑﻼغ ﻣﻊ اﻟﻤﺨﺎﺑﺮات واﻟﺸﺮﻃﺔ‬ ‫أﺻﺤﺎب اﻟﻌﻼﻗﺔ‬
‫واﻟﺠﻴﺶ واﻟﻮزارات اﻟﻤﺨﺘﻠﻔﺔ‪.‬‬

‫‪AMIR Program‬‬ ‫‪11‬‬

‫‪Strategic Planning and Facilitation for Ministry of Justice‬‬

‫اﻟﻬﺪف اﻟﺴﺎدس‪ :‬ﺗﻔﻌﻴﻞ ﻣﻬﺎم اﻟﺘﺪﻗﻴﻖ واﻟﺮﻗﺎﺑﺔ ﻋﻠﻰ اﻟﺴﻠﻚ اﻟﻘﻀﺎﺋﻲ وذﻟﻚ ﻟﻀﻤﺎن ﺻﺪور أﺣﻜﺎم ذات ﻧﻮﻋﻴﺔ ﺟﻴﺪة ﺑﺎﻹﺿﺎﻓﺔ إﻟﻰ اﻟﻮﺻﻮل إﻟﻰ ﻣﺴﺘﻮﻳﺎت ﻣﺮﺗﻔﻌﺔ ﻣﻦ ﺗﻘﺒﻞ اﻟﻨﺎس‬
‫ﻟﻘﺮارات اﻟﻤﺤﻜﻤﺔ‬

‫ﻣﻌﺎﻳﻴﺮ ﻗﻴﺎس اﻷداء‬ ‫اﻟﻮﻗﺖ‬ ‫ﻣﺴﺆوﻟﻴﺔ اﻟﺘﻨﻔﻴﺬ‬ ‫اﻟﻤﺮاﺣﻞ‬ ‫اﻹﺟﺮاء‬ ‫اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت‬

‫إﻧ ﺸﺎء ﻣﻘ ﺎﻳﻴﺲ وﻣﻌ ﺎﻳﻴﺮ‬
‫اﻟﻄﻠﺐ ﻣﻦ اﻟﻤﺠﻠﺲ اﻟﻘﻀﺎﺋﻲ ﺗﺄﺳﻴﺲ ﺁﻟﻴﺔ‬ ‫•‬
‫ﻟﻠﺮﻗﺎﺑﺔ واﻟﺘﺪﻗﻴﻖ‪.‬‬
‫ﺗﻐﺬﻳﺔ ﻋﻜﺴﻴﺔ ﻟﻠﺘﺪﻗﻴﻖ واﻟﺮﻗﺎﺑﺔ‬
‫ﺗﻮﺿﻴﺢ اﻟﻌﻤﻠﻲ ات واﻟﻄﺮق واﻟﻨﻤﺎذج‬ ‫•‬
‫واﻟﻤﻘﺎﻳﻴﺲ واﻟﻤﻌﺎﻳﻴﺮ ﻟﻠﺘﺪﻗﻴﻖ اﻟﺪاﺧﻠﻲ‬
‫واﻟﺨﺎرﺟﻲ‬
‫ﺗﺄﺳﻴﺲ ﻣﻌﺎﻳﻴﺮ ﻟﻠﺘﻘﻴﻴﻢ اﻟﺸﺎﻣﻞ ﻟﻠﻘﻀﺎة‬ ‫•‬
‫ﺿ ﻤﺎن رﻓ ﻊ درﺟ ﺔ‬
‫اﻟ ﻮﻋﻲ ﺑ ﻴﻦ ﺟﻤﻴ ﻊ اﻟﻘ ﻀﺎة‪،‬‬
‫واﻟﻤ ﻮاﻃﻨﻴﻦ وأﺻ ﺤﺎب‬
‫اﻟﻌﻼﻗﺔ‪.‬‬

‫ﺗﻄﻮﻳﺮ ﻗﺎﻋﺪة ﻣﻌﻠﻮﻣﺎت ﺗﺮﺑﻂ ﻣﺎ ﺑﻴﻦ‬ ‫•‬ ‫ﺑﻨ ﺎء ﻗ ﺪرات ﻟﻮﺣ ﺪة‬
‫اﻟﺘﺪﻗﻴﻖ واﻟﺘﺪرﻳﺐ‬ ‫اﻟﺮﻗﺎﺑﺔ واﻟﺘﻔﺘﻴﺶ‬

‫ﺧﻠ ﻖ ﻃﺮﻳﻘ ﺔ ﻋﻤﻠﻴ ﺔ ﻟﻠﺘ ﺪﻗﻴﻖ واﻟﺮﻗﺎﺑ ﺔ‬ ‫•‬

‫اﻟﺪاﺧﻠﻴﺔ واﻟﺨﺎرﺟﻴﺔ‬
‫ﺗﻌﻴﻴﻦ ﻣﻔﺘﺸﻴﻦ ﻓﻲ ﻣﺤﺎآﻢ اﻻﺳﺘﺌﻨﺎف‬ ‫•‬
‫ﺗﻮﻇﻴﻒ اﻟﻤﺰﻳﺪ ﻣﻦ اﻟﻘﻀﺎة واﻟﻤﻮﻇﻔﻴﻦ‬ ‫•‬
‫اﻹدارﻳﻴﻦ‬
‫ﺧﻠ ﻖ إﺟ ﺮاءات ﺷ ﻔﺎﻓﺔ‬
‫ﺸﻜﺎوي‬ ‫ﺘﻼم اﻟ‬ ‫ﻻﺳ‬
‫اﻟﻤ ﻮاﻃﻨﻴﻦ واﻟﺘﺠ ﺎوب‬
‫ﻣﻌﻬﺎ‬

‫‪AMIR Program‬‬ ‫‪12‬‬

Strategic Planning and Facilitation for Ministry of Justice

‫ﺗﺤ ﺴﻴﻦ اﺟ ﺮاءات ﺗﻘ ﺪﻳﻢ‬

‫اﻟﻄﻠﺒﺎت ﻟﻤﺤﻜﻤﺔ اﻟﺘﻤﻴﻴﺰ‬

.6

AMIR Program 13
‫‪Strategic Planning and Facilitation for Ministry of Justice‬‬

‫اﻟﻬﺪف اﻟﺴﺎﺑﻊ‪ :‬اﻟﺤﻔﺎظ ﻋﻠﻰ ﻣﺴﺘﻮﻳﺎت ﻣﺮﺗﻔﻌﺔ ﻣﻦ اﻟﺘﻌﺎون اﻟﺪوﻟﻲ ﻣﻊ اﻟﺪول واﻟﻤﻨﻈﻤﺎت اﻟﺪوﻟﻴﺔ اﻷﺧﺮى‪.‬‬

‫ﻣﻌﺎﻳﻴﺮ ﻗﻴﺎس اﻷداء‬ ‫اﻟﻮﻗﺖ‬ ‫ﻣﺴﺆوﻟﻴﺔ اﻟﺘﻨﻔﻴﺬ‬ ‫اﻟﻤﺮاﺣﻞ‬ ‫اﻹﺟﺮاء‬ ‫اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت‬

‫‪ . 1‬اﻟﻨﻬﻮض‬
‫ﺑﺎﻟﻤﺼﺎﻟﺢ‬
‫اﻟﻮﻃﻨﻴﺔ‬
‫اﻷردﻧﻴﺔ ﻋﻠﻰ‬
‫اﻟﺴﺎﺣﺔ اﻟﺪوﻟﻴﺔ‪.‬‬

‫‪ .5‬ﺗﻮﻃﻴﺪ اﻟﻌﻼﻗﺎت اﻟﺪوﻟﻴﺔ‬

‫ﻟﺨﺪﻣﺔ اﻟﻤﺼﺎﻟﺢ‬
‫اﻷردﻧﻴﺔ‬

‫ﺿﻤﺎن اﻟﺘﻌﺎﻣﻞ ﻣﻊ‬ ‫‪.6‬‬

‫اﻟﺪوﻟﻴﺔ‬ ‫اﻟﻤﻄﺎﻟﺐ‬
‫ﻟﻠﻤﺴﺎﻋﺪات اﻟﻘﺎﻧﻮﻧﻴﺔ‬
‫آﻔﺆة‬ ‫ﺑﻄﺮﻳﻘﺔ‬
‫وﺳﺮﻳﻌﺔ‬

‫اﻟﺘﻄﻮرات‬ ‫ﻣﺮاﻗﺒﺔ‬ ‫‪.2‬‬

‫اﻟﺪوﻟﻴﺔ‬ ‫اﻟﻘﺎﻧﻮﻧﻴﺔ‬
‫اﻟﺘﺰام‬ ‫وﺿﻤﺎن‬
‫ﺑﻮاﺟﺒﺎﺗﻬﺎ‬ ‫اﻟﺤﻜﻮﻣﺔ‬
‫اﻟﺪوﻟﻴﺔ‬

‫‪AMIR Program‬‬ ‫‪14‬‬

‫اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ ﻟﻮزارة اﻟﻌﺪل‬
‫اﻻردﻧﻴﺔ‬

‫ﻟﻴﺚ اﻟﻘﺎﺳﻢ‬
‫ﻣﺴﺘﺸﺎر ﻟﺒﺮﻧﺎﻣﺞ اﻣﻴﺮ‬
 ‫اﻟﻴﻮم اﻻول‬

‫اﻟﻬﺪف ﻣﻦ ﺗﻮاﺟﺪﻧﺎ‬ ‫‪-1‬‬

‫ﻣﺎ هﻮ اﻟﺘﺨﻄﻴﻂ اﻻﺳﺘﺮاﺗﻴﺠﻲ‬ ‫‪-2‬‬
‫اهﻤﻴﺔ اﻟﺘﺨﻄﻴﻂ اﻹﺳﺘﺮاﺗﻴﺠﻰ‬ ‫‪-3‬‬
‫ﻣﺎ هﻮ دورآﻢ ﻓﻲ اﻟﺘﺨﻄﻴﻂ اﻹﺳﺘﺮاﺗﻴﺠﻰ‬ ‫‪-4‬‬
 ‫اﻟﻴﻮم اﻟﺜﺎﻧﻲ‬

‫‪ -1‬ﻣﺮاﺟﻌﺔ اﻟﺨﻄﺔ اﻹﺳﺘﺮاﺗﻴﺠﻴﺔ‬

‫‪ -2‬ﻧﻘﺎش واﻟﺘﺒﺎﺣﺚ ﺣﻮل اﻟﺨﻄﺔ‬
‫‪ -3‬ﺗﻌﺪﻳﻼت واﺿﺎﻓﺎت ﻣﻘﺘﺮﺣﺔ‬
‫‪ -4‬ﺗﺤﺪﻳﺪ اﻻوﻟﻮﻳﺎت‬
‫‪ -5‬ﺗﺤﺪﻳﺪ اﻟﻤﺴﺆوﻟﻴﺎت‬
‫‪ -6‬ﻣﺘﺎﺑﻌﺔ اﻟﺘﻨﻔﻴﺬ‬
 ‫اﻟﻬﺪف ﻣﻦ ﺗﻮاﺟﺪﻧﺎ‬

‫ﺗﻬﺪف وزارة اﻟﻌﺪل اﻟﻰ ﺗﻨﻔﻴﺬ ﺧﻄﺔ اﺳﺘﺮاﺗﻴﺠﻴﺔ‬

‫ﻻﺻﻼح وﺗﺤﺴﻴﻦ اﻻداء اﻟﻤﺆﺳﺴﻲ ﻟﻠﺨﺪﻣﺎت اﻟﺘﻲ‬
‫ﺗﻘﺪﻣﻬﺎ ﻟﺘﺼﺒﺢ اﻟﻤﺆﺳﺴﺔ اﻻآﺜﺮ ﻓﻌﺎﻟﻴﺔ واﻟﺪاﻋﻤﺔ‬
‫ﻻدارة اﻟﻌﺪاﻟﺔ وﻟﺨﻠﻖ هﻴﻜﻞ ﻟﻠﺴﻴﺎﺳﺔ اﻟﺘﺸﺮﻳﻌﻴﺔ‬
‫ﻟﻤﻮاآﺒﺔ اﻟﺘﻄﻮرات اﻟﻌﺎﻟﻤﻴﺔ ﻣﻦ ﺧﻼل ﺗﻄﻮﻳﺮ‬
‫اﻟﻤﺠﺘﻤﻊ اﻟﻤﺪﻧﻲ وﺧﻠﻖ ﺑﻴﺌﺔ اﺳﺘﺜﻤﺎرﻳﺔ ﻣﻨﺎﻓﺴﺔ ﻟﻼردن‬
 ‫اﻟﻬﺪف ﻣﻦ ﺗﻮاﺟﺪﻧﺎ‬

‫• ﺳﻴﺘﻢ اﺳﺘﻘﺪام ﺧﺒﺮاء ﻣﻦ اﻟﺨﺎرج ﻟﻤﺴﺎﻋﺪة اﻟﻮزارة‬

‫ﻓﻲ ﺗﻄﻮﻳﺮ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ واﻟﺘﻲ ﺗﻬﺪف اﻟﻰ‬
‫اﺻﻼح اﻟﺠﻬﺎز اﻟﻘﻀﺎﺋﻲ وﺗﺤﺪﻳﺜﻪ‬
‫• ﻟﺘﺤﻘﻴﻖ اﻻﺳﺘﻔﺎدة اﻟﻘﺼﻮى ﻣﻦ هﺆﻻء اﻟﺨﺒﺮاء ﻻ ﺑﺪ‬
‫ﻣﻦ ﺗﻄﻮﻳﺮ اﻟﻤﻌﺮﻓﺔ ﺑﺎﺳﺎﻟﻴﺐ اﻟﺘﺨﻄﻴﻂ اﻻﺳﺘﺮاﺗﻴﺠﻲ‬
‫واهﺪاﻓﻪ وﺗﺒﻨﻲ ﻟﻐﺔ ﻣﺸﺘﺮآﺔ ﻓﻲ اﻟﺘﻔﺎﻋﻞ واﻟﺘﻔﻜﻴﺮ ﻣﻊ‬
‫اﻟﺨﺒﺮاء ﻟﻠﻮﺻﻮل اﻟﻰ اﻟﻨﺘﺎﺋﺞ اﻟﻤﺮﺟﻮة‪.‬‬
 ‫اﻟﻬﺪف ﻣﻦ ﺗﻮاﺟﺪﻧﺎ‬

‫• ان ﻓﻌﺎﻟﻴﺔ اﻟﺨﺒﺮاء ﻣﺮﺗﺒﻄﺔ ﺑﻘﺪراﺗﻬﻢ ﻋﻠﻰ اﻟﺘﻔﺎﻋﻞ اﻟﺒﻨﺎء‬

‫واﻟﻤﺸﺘﺮك ﻣﻌﻜﻢ‬
‫• ﺗﻢ ﺗﺤﺪﻳﺪ اﻟﺮؤﻳﺔ واﻟﻤﻬﻤﺔ ﻣﻦ ﻣﺴﺆوﻟﻲ اﻟﻮزارة )ﻣﻌﺎﻟﻲ‬
‫اﻟﻮزﻳﺮ وﻋﻄﻮﻓﺔ اﻻﻣﻴﻦ اﻟﻌﺎم(‬
‫• أي ﺧﻄﺔ ﻟﻴﺲ ﻟﻬﺎ ﻗﻴﻤﺔ اذا ﺗﻤﺖ ﺑﺪون ﺗﻨﻔﻴﺬ‬
‫•اﺧﻴﺮًا ان ﻣﺸﺎرآﺘﻜﻢ ﻓﻲ ﺗﻄﻮﻳﺮ وﺗﻄﺒﻴﻖ هﺬﻩ اﻹﺳﺘﺮاﺗﻴﺠﻴﺔ‬
‫ﺳﻴﺤﺪد ﻧﺠﺎﺣﻬﺎ او ﻓﺸﻠﻬﺎ‪.‬‬
 ‫ﻣﺎ هﻮ اﻟﺘﺨﻄﻴﻂ اﻻﺳﺘﺮاﺗﻴﺠﻲ‬

‫• اﻧﻪ هﻴﻜﻞ ﻓﻜﺮي ﻟﺮﺑﻂ اﻟﻤﻬﻤﺔ ﻣﻊ اﻻهﺪاف وﺗﺤﺪﻳﺪ‬

‫اﺳﺘﺮاﺗﻴﺠﻴﺎت واﻟﻤﻬﺎم ‪ /‬ﺗﺪﺧﻼت وﻣﺴﺆوﻟﻴﺎت ﻟﺘﺤﻘﻴﻖ‬
‫اﻟﻤﻬﻤﺔ اﻟﻤﻌﺮﻓﺔ‬
‫• ﻋﻠﻴﻨﺎ ﺗﺤﺪﻳﺪ اﻟﻤﻬﻤﺔ آﻤﺎ هﻲ ﻣُﻌﺮﻓﺔ ﻣﻦ ﻗﺒﻞ اﻟﻮزارة‬
‫• ﻋﻠﻴﻨﺎ ﺗﺤﺪﻳﺪ اﻻهﺪاف اﻟﺘﻲ ﺗﻮﺻﻠﻨﺎ ﺑﺎﻟﻤﻬﻤﺔ‬
‫•ﻋﻠﻴﻨﺎ ﺗﺤﺪﻳﺪ إﺳﺘﺮاﺗﻴﺠﻴﺎت ﻟﺘﻨﻔﻴﺬ اﻻهﺪاف‬
 ‫ﻣﺎ هﻮ اﻟﺘﺨﻄﻴﻂ اﻻﺳﺘﺮاﺗﻴﺠﻲ‬

‫• ﻋﻠﻴﻨﺎ ﺗﺤﺪﻳﺪ اﻟﻤﻬﺎم او اﻟﺘﺪﺧﻼت اﻟﻼزﻣﺔ ﻟﺘﺤﻘﻴﻖ‬

‫اﻻهﺪاف‬
‫• ﻋﻠﻴﻨﺎ ﺗﺤﺪﻳﺪ اﻟﻤﺴﺆوﻟﻴﺎت ﻟﺘﻨﻔﻴﺬ اﻟﻤﻬﺎم‬
‫• ﻋﻠﻴﻨﺎ ﺗﺤﺪﻳﺪ اﻟﻤﺪة اﻟﻼزﻣﺔ ﻟﺘﻨﻔﻴﺬ اﻟﻤﻬﺎم‬
‫• ﻋﻠﻴﻨﺎ ﺗﺤﺪﻳﺪ اﻻوﻟﻮﻳﺎت ﻟﺘﻨﻔﻴﺬ اﻟﻤﻬﺎم‬
‫• ﺑﻌﺪ ذﻟﻚ ﻻ ﺑﺪ ﻣﻦ ﻣﺘﺎﺑﻌﺔ وﻣﺮاﻗﺒﺔ ﺗﻨﻔﻴﺬ اﻟﻤﻬﺎم ﻟﺘﺤﻘﻴﻖ‬
‫اﻟﻤﻬﻤﺔ‬
 ‫اهﻤﻴﺔ اﻟﺘﺨﻄﻴﻂ اﻻﺳﺘﺮاﺗﻴﺠﻲ‬

‫ﻟﻤﺎذا ﻧﺘﺤﺪث ﻋﻦ اﻟﺘﺨﻄﻴﻂ اﻻﺳﺘﺮاﺗﻴﺠﻲ‬ ‫‪z‬‬

‫اهﺘﻤﺎﻣﻨﺎ ﺑﺎﻟﻤﺴﺘﻘﺒﻞ اﻟﺴﻴﺎﺳﻲ واﻻﻗﺘﺼﺎدي اﻻردﻧﻲ‬ ‫‪z‬‬

‫ازدﻳﺎد ﻋﺪد اﻟﻘﻀﺎﻳﺎ اﻟﻤﻄﻠﻮب اﻟﺘﻌﺎﻣﻞ ﻣﻌﻬﺎ وﻓﺼﻠﻬﺎ‬ ‫‪z‬‬

‫ﺑﺸﻜﻞ ﻣﻠﺤﻮظ ﻓﻲ اﻟﻌﺸﺮ ﺳﻨﻮات اﻻﺧﻴﺮة‬
 ‫اهﻤﻴﺔ اﻟﺘﺨﻄﻴﻂ اﻻﺳﺘﺮاﺗﻴﺠﻲ‬

‫* اﻟﺘﺤﺪﻳﺎت اﻻﻗﺘﺼﺎدﻳﺔ‬
‫– ﻣﻌﺪل اﻟﻨﻤﻮ اﻟﺴﻜﺎﻧﻲ ‪%2.9‬‬
‫– ﻣﻌﺪل دﺧﻞ اﻟﻔﺮد ‪ 1200‬دﻳﻨﺎر ﺳﻨﻮي‬
‫– ﻧﺤﺘﺎج اﻟﻰ ﻧﻤﻮ ﺑﻤﻌﺪل ‪ %5‬ﻟﻠﻤﺤﺎﻓﻈﺔ ﻋﻠﻰ ﻣﺴﺘﻮى اﻟﻤﻌﻴﺸﺔ‬
‫اﻟﺤﺎﻟﻲ ﻓﻲ اﻻردن‬
‫– ﻟﻤﻀﺎﻋﻔﺔ دﺧﻞ اﻟﻔﺮد ﻣﻦ اﻟﻨﺎﺗﺞ اﻟﻤﺤﻠﻲ اﻻﺟﻤﺎﻟﻲ ﻟﻴﺼﻞ‬
‫اﻟﻰ‪ 2400‬دﻳﻨﺎر ﺳﻨﻮي ﻓﻲ ﻋﺎم ‪2020‬‬
‫– ﻧﺤﺘﺎج اﻟﻰ اﺳﺘﺜﻤﺎر ‪ 50‬ﻣﻠﻴﺎر دﻳﻨﺎر ﻋﻠﻰ ﻣﺪى ‪ 15‬ﺳﻨﺔ اﻟﻘﺎدﻣﺔ‬
‫أي اآﺜﺮ ﻣﻦ )‪ (3‬ﻣﻠﻴﺎرات دﻳﻨﺎر آﺎﺳﺘﺜﻤﺎر ﺳﻨﻮي ﻟﺨﻠﻖ اﻟﻨﻤﻮ‬
‫اﻟﻤﻄﻠﻮب واﻟﺼﺎدرات اﻟﻤﻄﻠﻮﺑﺔ وﻓﺮص اﻟﻌﻤﻞ اﻟﻤﻄﻠﻮﺑﺔ‬
 ‫اهﻤﻴﺔ اﻟﺘﺨﻄﻴﻂ اﻻﺳﺘﺮاﺗﻴﺠﻲ‬

‫‪ z‬ﺣﺠﻢ اﻻﺳﺘﺜﻤﺎر اﻟﻤﺤﻠﻲ اﻟﺤﺎﻟﻲ ﺗﻘﺮﻳﺒًﺎ ﻣﻠﻴﺎر‬

‫وﺛﻼﺛﻤﺎﺋﺔ ﻣﻠﻴﻮن دﻳﻨﺎ ر‬
‫‪ z‬ﻧﺤﺘﺎج اﻟﻰ اﺳﺘﺜﻤﺎر ﺧﺎرﺟﻲ ﻟﺘﺤﻘﻴﻖ ﻣﻌﺪﻻت‬
‫اﻟﻨﻤﻮ اﻟﻤﻄﻠﻮﺑﺔ‬
 ‫اهﻤﻴﺔ اﻟﺘﺨﻄﻴﻂ اﻻﺳﺘﺮاﺗﻴﺠﻲ‬

‫• اول ﻣﻌﻴﺎر ﻳﻨﻈﺮ ﻟﻪ اﻟﻤﺴﺘﺜﻤﺮﻳﻦ اﻻﺟﺎﻧﺐ هﻮ ﺟﻮدة وﻓﻌﺎﻟﻴﺔ‬

‫اﻟﺠﻬﺎز اﻟﻘﻀﺎﺋﻲ واﻧﻈﻤﺘﻪ‬
‫• اﺻﻼح اﻟﺠﻬﺎز اﻟﻘﻀﺎﺋﻲ ﺟﺰء ﻻ ﻳﺘﺠﺰأ ﻣﻦ اﻻﺻﻼح‬
‫اﻻﻗﺘﺼﺎدي اذا رﻏﺒﻨﺎ ﻓﻲ اﻟﺘﻨﻤﻴﺔ اﻻﻗﺘﺼﺎدﻳﺔ‬
‫• ﻟﻼﺳﺒﺎب اﻟﻤﺘﻘﺪﻣﺔ ﺳﻴﺘﻢ اﺳﺘﻘﺪام ﺧﺒﺮاء ﻟﻠﻤﺴﺎﻋﺪة ﻓﻲ ﺗﺼﻤﻴﻢ‬
‫وﺗﻨﻔﻴﺬ ﺧﻄﺔ اﺻﻼح ﻟﺘﺤﻮﻳﻞ اﻟﻨﻈﺎم اﻟﻘﻀﺎﺋﻲ اﻟﻰ ﻧﻈﺎم اآﺜﺮ‬
‫ﻻ وﺗﻨﺎﻓﺴﻴﺔ ‪.‬‬
‫اﺳﺘﻘﻼ ً‬
 ‫ﻣﺮاﺟﻌﺔ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ ﻟﻠﻮزارة‬

‫‪ -1‬ﻧﻘﺎش ﺣﻮل اﻟﺨﻄﺔ‬

‫أ – اﻟﺮؤﻳﺔ‬
‫• ﺗﺤﻮﻳﻞ وزارة اﻟﻌﺪل آﺠﻬﺔ ﻣﺤﺮآﺔ ﻟﻺﺻﻼح واﻟﺘﻐﻴﻴﺮ‬
‫وﻧﻤﻮذج ﻳﺤﺘﺬى ﺑﻪ ﻟﺘﻘﺪﻳﻢ اﻟﺪﻋﻢ واﻟﻤﻮارد واﻟﺨﺪﻣﺔ ﻟﻠﻘﻄﺎﻋﻴﻦ‬
‫اﻟﻌﺎم واﻟﺨﺎص واﻟﻤﺠﺘﻤﻊ ﺑﺸﻜﻞ ﻋﺎم ﻣﻊ ﺗﻌﺰﻳﺰ ﻗﺪرﺗﻬﺎ ﻋﻠﻰ‬
‫وﺿﻊ ﺳﻴﺎﺳﺎت ﻟﺘﻘﻮﻳﺔ اﻟﻌﻼﻗﺎت ﻣﻊ أﺻﺤﺎب اﻟﻤﺼﺎﻟﺢ‬
‫واﻟﻤﺠﺘﻤﻊ اﻟﺪوﻟﻲ‪.‬‬
‫• هﻞ ﻟﺪﻳﻜﻢ أي ﻣﻼﺣﻈﺎت او ﺗﻌﻠﻴﻘﺎت ﺣﻮل اﻟﺮؤﻳﺔ ؟‪.‬‬
 ‫ﻣﺮاﺟﻌﺔ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ ﻟﻠﻮزارة‬

‫ب‪ -‬اﻟﻤﻬﻤﺔ‬
‫ان ﺗﻠﻌﺐ اﻟﻮزارة دوراً ﻣﺴﺎﻧﺪًا وﻓﻌﺎل ﻟﻠﻤﺤﺎآﻢ ﻣﻦ ﺧﻼل‬ ‫•‬
‫ﺗﺰوﻳﺪهﺎ ﺑﺎﻟﺨﺪﻣﺎت واﻟﻤﻮارد وان ﺗﻜﻮن ﻣﺤﻔﺰة ﻟﺪور ﺟﻤﺎﻋﻲ ﻣﻨﺴﻖ‬
‫ﻷﺻﺤﺎب اﻟﻌﻼﻗﺔ ﻓﻲ إدارة ﻋﺪاﻟﺔ آﻔﺆة ﻣﺴﺘﻘﻠﺔ ﻓﻲ ﺣﻴﻨﻬﺎ واﻟﻤﺴﺎﻋﺪة‬
‫ﻓﻲ ﺧﻠﻖ هﻴﻜﻞ اﻟﺴﻴﺎﺳﺔ اﻟﻘﺎﻧﻮﻧﻴﺔ اﻟﻤﻄﻠﻮﺑﺔ ﻟﺘﻄﻮﻳﺮ اﻟﻤﺠﺘﻤﻊ اﻟﻤﺪﻧﻲ‬
‫واﻟﺒﻴﺌﺔ اﻻﺳﺘﺜﻤﺎرﻳﺔ اﻟﺘﻨﺎﻓﺴﻴﺔ ﻓﻲ اﻷردن‪.‬‬
‫• هﻞ ﻟﺪﻳﻜﻢ أي ﻣﻼﺣﻈﺎت او ﺗﻌﻠﻴﻘﺎت ﺣﻮل اﻟﻤﻬﻤﺔ ؟‬
‫• آﻴﻒ ﻳﻤﻜﻦ ﻟﻨﺎ ﻣﻌﺮﻓﺔ ﺗﺤﻘﻴﻖ اﻟﻤﻬﻤﺔ؟‪.‬‬
 ‫ﻣﺮاﺟﻌﺔ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ‬
‫‪ -‬ﻣﺎ هﻲ اﻻهﺪاف اﻟﺘﻲ ﻳﺠﺐ ﺗﺤﻘﻴﻘﻬﺎ ﻻﻋﺘﺒﺎر ان اﻟﻤﻬﻤﺔ ﻣﻨﺠﺰة‬ ‫ج‬
‫اﻟﻬﺪف‬ ‫اﻟﻬﺪف‬ ‫اﻟﻬﺪف‬ ‫اﻟﻬﺪف اﻟﺮاﺑﻊ‬ ‫اﻟﻬﺪف اﻟﺜﺎﻟﺚ‬ ‫اﻟﻬﺪف اﻟﺜﺎﻧﻲ‬ ‫اﻟﻬﺪف اﻷول‬
‫اﻟﺴﺎﺑﻊ‬ ‫اﻟﺴﺎدس‬ ‫اﻟﺨﺎﻣﺲ‬ ‫ﺗﻌﺰﻳﺰ اﻟﻘﺪرة‬ ‫ﺗﺪرﻳﺐ اﻟﻘﻀﺎة‬ ‫ﺗﺤﺴﻴﻦ اﻷداء‬ ‫ﺗﻄﻮﻳﺮ اﻟﻬﻴﻜﻞ اﻟﻤﺆﺳﺴﻲ‬
‫اﻟﺤﻔﺎظ ﻋﻠﻰ‬ ‫ﺗﻔﻌﻴﻞ ﻣﻬﺎم‬ ‫ﺗﻮﻃﻴﺪ‬ ‫ﻟﺪى اﻟﻮزارة‬ ‫واﻟﻄﺎﻗﻢ اﻟﻤﺴﺎﻧﺪ‬ ‫اﻟﺘﻨﻈﻴﻤﻲ‬ ‫واﻟﻜﻔﺎءة اﻟﻌﻤﻠﻴﺔ ﻟﺘﻘﺪﻳﻢ‬
‫ﻣﺴﺘﻮﻳﺎت‬ ‫اﻟﺘﺪﻗﻴﻖ‬ ‫اﻟﻌﻼﻗﺎت ﺑﻴﻦ‬ ‫ﻟﻮﺿﻊ‬ ‫وإﻃﻼﻋﻬﻢ‬ ‫واﻟﻌﻤﻠﻲ ﻟﻠﻤﺤﺎآﻢ‬ ‫واﻟﺪﻋﻢ اﻟﻨﻮﻋﻲ اﻟﻤﺴﺎﻧﺪ‬
‫ﻋﺎﻟﻴﺔ ﻣﻦ‬ ‫واﻟﺮﻗﺎﺑﺔ ﻋﻠﻰ‬ ‫اﻟﻮزارة‬ ‫اﻟﺴﻴﺎﺳﻴﺎت‬ ‫ﺑﺸﻜﻞ ﻣﺴﺘﻤﺮ‬ ‫وﺗﺤﺴﻴﻦ‬ ‫ﻟﻠﻤﺤﺎآﻢ ﻓﻲ اﻟﻮﻗﺖ‬
‫اﻟﺘﻌﺎون‬ ‫اﻟﺴﻠﻚ‬ ‫واﻟﺠﻬﺎت‬ ‫اﻟﺮﻗﺎﺑﻴﺔ‬ ‫ﻟﻤﻮاآﺒﺔ ﻣﺎ‬ ‫اﻟﻮﻇﺎﺋﻒ اﻟﻤﺘﻌﻠﻘﺔ‬ ‫‪.‬اﻟﻤﻨﺎﺳﺐ‬
‫اﻟﺪوﻟﻲ ﻣﻊ‬ ‫اﻟﻘﻀﺎﺋﻲ‬ ‫ﺻﺎﺣﺒﺔ‬ ‫ﻳﻄﺮأ ﻣﻦ‬ ‫ﺑﻬﺎ ﻟﺘﺨﺪم اﻟﺴﻠﻄﺔ‬
‫اﻟﺪول‬ ‫ﻟﻀﻤﺎن‬ ‫اﻟﻌﻼﻗﺔ‬ ‫‪.‬ﻣﺴﺘﺠﺪات‬ ‫اﻟﺴﻠﻄﺔ اﻟﻘﻀﺎﺋﻴﺔ‬
‫واﻟﻤﻨﻈﻤﺎت‬ ‫ﺻﺪور أﺣﻜﺎم‬ ‫اﻟﻘﻀﺎﺋﻴﺔ‬
‫اﻟﺪوﻟﻴﺔ‬ ‫ذات ﻧﻮﻋﻴﺔ‬ ‫واﻟﻤﺠﺘﻤﻊ‬
‫اﻷﺧﺮى‬ ‫ﺟﻴﺪة‬
‫ﺑﺎﻹﺿﺎﻓﺔ إﻟﻰ‬
‫اﻟﻮﺻﻮل إﻟﻰ‬
‫ﻣﺴﺘﻮﻳﺎت‬
‫ﻣﺮﺗﻔﻌﺔ ﻣﻦ‬
‫ﺗﻘﺒﻞ اﻟﻤﺠﺘﻤﻊ‬
‫ﻟﻘﺮارات‬
‫اﻟﻤﺤﻜﻤﺔ‬
‫ﻣﺮاﺟﻌﺔ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ‬

‫هﻞ ﺗﻌﺘﻘﺪ ﺑﻮﺟﻮد ﻧﻘﺺ ﻓﻲ اﻻهﺪاف؟‬

‫ﻣﺎ هﻲ اوﺟﻪ اﻟﻨﻘﺺ؟‬
‫آﻴﻒ ﻟﻨﺎ ﻣﻌﺮﻓﺔ ﺗﺤﻘﻴﻖ اﻻهﺪاف؟‬
 ‫ﻣﺮاﺟﻌﺔ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ‬
‫د‪ -‬ﻣﺎ هﻲ اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت اﻟﺘﻲ ﻳﺠﺐ ﺗﻄﺒﻴﻘﻬﺎ ﻟﺘﺤﻘﻴﻖ اﻻهﺪاف اﻟﻤﻌﻨﻴﺔ‪.‬‬
‫‪.‬اﻟﻨﻬﻮض‬ ‫•إﻧﺸﺎء‬ ‫•ﺧﻠﻖ‬ ‫•ﺗﺤﺴﻴﻦ‬ ‫•ﺗﻄﻮﻳﺮ‬ ‫• ﺗﻄﻮﻳﺮ‬ ‫•‪ .‬ﺗﻘﻮﻳﺔ اﻟﻘﺪرة‬
‫ﺑﻤﺴﺘﻮى‬ ‫وﺗﺤﺴﻴﻦ ﺗﻮﺟﻪ ﻣﻘﺎﻳﻴﺲ‬ ‫ﻋﻤﻠﻴﺔ ﺟﻤﻊ‬ ‫ﻗﺪرات‬ ‫هﻴﺎآﻞ‬ ‫اﻟﻤﺆﺳﺴﻴﺔ ﻟﻮزارة‬
‫اﻟﻤﺼﺎﻟﺢ اﻟﻮﻃﻨﻴﺔ‬ ‫ﻟﺪى اﻟﻮزارة وﻣﻌﺎﻳﻴﺮ‬ ‫وﺗﺤﻠﻴﻞ‬ ‫اﻟﻤﻮارد‬ ‫ﺗﻨﻈﻴﻤﻴﺔ‬ ‫اﻟﻌﺪل اﻷردﻧﻴﺔ‪.‬‬
‫اﻷردﻧﻴﺔ ﻋﻠﻰ‬ ‫ﻟﻠﺮﻗﺎﺑﺔ‬ ‫ﻟﺨﺪﻣﺔ‬ ‫اﻟﺒﻴﺎﻧﺎت‬ ‫اﻟﺒﺸﺮﻳﺔ‬ ‫ﻣﻨﺎﺳﺒﺔ‬ ‫•‪ .‬ﺗﺒﻨﻲ أﻧﻈﻤﺔ‬
‫اﻟﺴﺎﺣﺔ اﻟﺪوﻟﻴﺔ‪.‬‬ ‫واﻟﺘﺪﻗﻴﻖ‪.‬‬ ‫اﺻﺤﺎب‬ ‫اﻟﻤﻄﻠﻮﺑﺔ‬ ‫وﺗﻨﻤﻴﺔ‬ ‫ﻟﻠﻤﺤﺎآﻢ‬ ‫إدارﻳﺔ وﻣﺎﻟﻴﺔ‬
‫•‪.‬ﺗﻮﻃﻴﺪ اﻟﻌﻼﻗﺎت‬ ‫‪ .2‬ﺿﻤﺎن‬ ‫اﻟﻌﻼﻗﺔ‬ ‫ﻟﻮﺿﻊ‬ ‫• ﺗﺤﺴﻴﻦ ﺳﻴﺮ اﻟﺴﻴﺎﺳﺎت‬ ‫ﺣﺪﻳﺜﺔ‪.‬‬
‫اﻟﺪوﻟﻴﺔ ﻟﺨﺪﻣﺔ‬ ‫واﻟﺤﻔﺎظ ﻋﻠﻴﻪ رﻓﻊ درﺟﺔ‬ ‫اﻟﺴﻴﺎﺳﺔ ﻓﻲ‬ ‫اﻹدارﻳﺔ‬ ‫اﻟﻌﻤﻞ‬ ‫•‬
‫اﻟﻤﺼﺎﻟﺢ اﻷردﻧﻴﺔ‪.‬‬ ‫اﻟﻮﻋﻲ ﺑﻴﻦ‬ ‫‪.‬‬ ‫اﻟﻮﻗﺖ‬ ‫ﻟﻮزارة اﻟﻌﺪل‬ ‫وإﺟﺮاءات‬
‫ﺟﻤﻴﻊ اﻟﻘﻀﺎة‪،‬‬ ‫اﻟﻤﻨﺎﺳﺐ‬ ‫اﻷردﻧﻴﺔ‬ ‫اﻟﻤﺤﺎآﻢ‬
‫واﻟﻤﻮاﻃﻨﻴﻦ‬ ‫واﻹﺷﺮاف‬
‫وأﺻﺤﺎب‬ ‫ﻋﻠﻰ ﺗﻨﻔﻴﺬهﺎ‬
‫اﻟﻌﻼﻗﺔ‪.‬‬ ‫•اﻟﺤﻔﺎظ ﻋﻠﻰ‬
‫اﻟﻘﺪرة‬
‫اﻟﺘﻨﺎﻓﺴﻴﺔ‬
‫واﻻﻟﺘﺰام‬
‫ﺑﺘﻄﺒﻴﻖ أﻓﻀﻞ‬
‫اﻟﻤﻤﺎرﺳﺎت‬
‫ﻓﻲ اﻟﻘﻮاﻧﻴﻦ‪.‬‬
 ‫ﻣﺮاﺟﻌﺔ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ‬
‫د‪ -‬ﻣﺎ هﻲ اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت اﻟﺘﻲ ﻳﺠﺐ ﺗﻄﺒﻴﻘﻬﺎ ﻟﺘﺤﻘﻴﻖ اﻻهﺪاف اﻟﻤﻌﻨﻴﺔ‪.‬‬
‫ﺿﻤﺎن‬ ‫•‪ .‬ﺑﻨﺎء‬ ‫• ﺗﻄﻮﻳﺮ‬ ‫•‪ .‬ﻣﻮاآﺒﺔ‬ ‫•ﺗﻌﺰﻳﺰ ﻗﺪرة‬ ‫ﺿﻤﺎن ﺗﻨﻔﻴﺬ‬ ‫•‪ .‬ﺗﺤﺴﻴﻦ‬
‫ﻗﺪرات ﻟﻮﺣﺪة اﻟﺘﻌﺎﻣﻞ ﻣﻊ‬ ‫ﻗﺪرات‬ ‫اﺳﺘﺮاﺗﻴﺠﻴﺎت‬ ‫اﻟﻤﻌﻬﺪ‬ ‫اﻟﻮاﺟﺒﺎت‬ ‫وﺗﻄﻮﻳﺮ‬
‫اﻟﻤﻄﺎﻟﺐ‬ ‫اﻟﺮﻗﺎﺑﺔ‬ ‫اﻟﻮزارة ﻓﻲ‬ ‫وزارة اﻟﻌﺪل‬ ‫اﻟﻘﻀﺎﺋﻲ‬ ‫ﻣﺮاﻓﻖ وزارة وﺗﻄﺒﻴﻖ‬
‫اﻟﺪوﻟﻴﺔ‬ ‫واﻟﺘﻔﺘﻴﺶ‬ ‫ﻣﺠﺎل‬ ‫وﻣﻘﺎﻳﻴﺲ‬ ‫اﻟﻘﺎﻧﻮن‪ ،‬ﻣﻦ‬ ‫اﻟﻌﺪل‬
‫ﻟﻠﻤﺴﺎﻋﺪات‬ ‫•ﺧﻠﻖ‬ ‫اﻟﻌﻼﻗﺎت‬ ‫اﻷداء‬ ‫ﻗﺒﻞ اﻟﻨﺎﺋﺐ‬ ‫اﻟﺨﺎﺻﺔ‬
‫اﻟﻘﺎﻧﻮﻧﻴﺔ‬ ‫إﺟﺮاءات‬ ‫اﻟﻌﺎﻣﺔ وﻧﺸﺮ‬ ‫ﻟﻸهﺪاف‬ ‫ﺑﺎﻟﺒﻨﻴﺔ اﻟﺘﺤﺘﻴﺔ اﻟﻌﺎم‬
‫ﺑﻄﺮﻳﻘﺔ آﻔﺆة‬ ‫ﺷﻔﺎﻓﺔ‬ ‫اﻟﻤﻌﻠﻮﻣﺎت‪.‬‬ ‫اﻟﻮﻃﻨﻴﺔ‪.‬‬ ‫وذﻟﻚ ﻟﺘﻮﻓﻴﺮ واﻟﻤﺪﻋﻴﻦ‬
‫وﺳﺮﻳﻌﺔ‪.‬‬ ‫ﻻﺳﺘﻼم‬ ‫اﻟﺤﻔﺎظ ﻋﻠﻰ•‬ ‫ﺗﻘﺪﻳﻢ•‬ ‫اﻟﻌﺎﻣﻴﻦ‪،‬‬ ‫دﻋﻢ أآﺜﺮ‬
‫ﻣﺮاﻗﺒﺔ•‬ ‫اﻟﺸﻜﺎوي‬ ‫اﻟﺘﻨﺴﻴﻖ‬ ‫اﻟﻤﺸﻮرة‬ ‫وآﺘﺒﺔ اﻟﻌﺪل‬ ‫آﻔﺎءة ‪.‬‬
‫اﻟﺘﻄﻮرات‬ ‫اﻟﻤﻮاﻃﻨﻴﻦ‬ ‫وﻋﻼﻗﺎت‬ ‫اﻟﻘﺎﻧﻮﻧﻴﺔ‬ ‫واﻟﻀﺎﺑﻄﺔ‬
‫اﻟﻘﺎﻧﻮﻧﻴﺔ‬ ‫واﻟﺘﺠﺎوب‬ ‫ﻗﻮﻳﺔ ﻣﻊ‬ ‫‪.‬ﻟﻠﺤﻜﻮﻣﺔ‬ ‫اﻟﻌﺪﻟﻴﺔ‬
‫اﻟﺪوﻟﻴﺔ‬ ‫ﻣﻌﻬﺎ‬ ‫أﺻﺤﺎب‬
‫وﺿﻤﺎن‬ ‫ﺗﺤﺴﻴﻦ•‬ ‫اﻟﻌﻼﻗﺔ‬
‫اﻟﺘﺰام‬ ‫اﺟﺮاءات‬
‫ﺗﻘﺪﻳﻢ اﻟﻄﻠﺒﺎت اﻟﺤﻜﻮﻣﺔ‬
‫ﺑﻮاﺟﺒﺎﺗﻬﺎ‬ ‫ﻟﻤﺤﻜﻤﺔ‬
‫‪.‬اﻟﺪوﻟﻴﺔ‬ ‫اﻟﺘﻤﻴﻴﺰ‬
 ‫ﻣﺮاﺟﻌﺔ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ‬

‫هﻞ اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت اﻟﻤﻌﺮﻓﺔ ﺗﺤﻘﻖ اﻻهﺪاف اذا ﺗﻢ ﺗﻨﻔﻴﺬهﺎ‬

‫ﻣﺎ هﻲ اوﺟﻪ اﻟﻨﻘﺺ ﻓﻲ اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت‬
‫آﻴﻒ ﻟﻨﺎ ﻣﻌﺮﻓﺔ ﺗﺤﻘﻴﻖ اﻹﺳﺘﺮاﺗﻴﺠﻴﺎت‬
 ‫ﻣﺮاﺟﻌﺔ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ‬

‫هـ ‪ -‬ﻣﺎ هﻲ اﻟﻤﻬﺎم اﻟﺘﻲ ﻳﺠﺐ ﺗﻨﻔﻴﺬهﺎ ﻟﺘﺤﻘﻴﻖ اﻻﺳﺘﺮاﺗﻴﺠﻴﺎت اﻟﻤﻌﺮﻓﺔ‬

‫هﻞ ﺗﻨﻔﻴﺬ اﻟﻤﻬﺎم ﻳﺤﻘﻖ اﻻهﺪاف‬
‫هﻞ ﻳﻮﺟﺪ ﻧﻘﺺ ﻓﻲ هﺬﻩ اﻟﻤﻬﺎم‬
‫ﻣﺎ هﻲ اوﺟﻪ اﻟﻨﻘﺺ‬
‫ﻣﻦ اﻟﻤﺴﺆول ﻋﻦ ﺗﻨﻔﻴﺬ اﻟﻤﻬﺎم‬
‫ﻣﺘﻰ ﺳﻴﺒﺪا اﻟﻌﻤﻞ ﺑﺘﻨﻔﻴﺬ آﻞ ﻣﻬﻤﺔ‬
‫ﻣﺎ هﻲ اوﻟﻮﻳﺎت اﻟﺘﻨﻔﻴﺬ ﻟﻬﺬﻩ اﻟﻤﻬﺎم‬
 ‫ﻣﺮاﺟﻌﺔ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ‬

‫و‪ -‬ﻣﺎ هﻲ اﻟﻤﺼﺎدر اﻟﻤﻄﻠﻮﺑﺔ ﻟﺘﻨﻔﻴﺬ هﺬﻩ اﻟﻤﻬﺎم‬

‫‪-‬اﻟﻤﺎل‬
‫اﻟﺘﺪرﻳﺐ‬
‫اﻟﻤﺴﺎﺣﺔ‬
‫اﻵﻟﻴﺎت واﻟﻤﻮﺟﻮدات‬
‫اﻟﻤﻌﻠﻮﻣﺎت واﻟﻤﻌﺮﻓﺔ‬
‫ﻣﺮاﺟﻌﺔ اﻟﺨﻄﺔ اﻻﺳﺘﺮاﺗﻴﺠﻴﺔ‬

‫آﻴﻒ ﻳﻤﻜﻦ ﻣﻌﺮﻓﺔ ﺗﺤﻘﻖ هﺬﻩ اﻟﻤﻬﺎم؟‬

 ‫ﺷﻜﺮًا‬
‫ﻟﻼﺳﺘﻤﺎع‬