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GENERIC DISPENSING FLOWCHART

PRESCRIPTION DRUGS (Rx) OVER THE COUNTER DRUGS


Label bears the Rx symbol Label does not bear the Rx symbol

Prescription is required Prescription is not required

Evaluate the prescription

Prescription is incorrect Prescription is correct

Fill and file the prescription

Erroneous/violative prescription Inform the buyer of all available


products that have the same generic
name and dosage form, and their
Fill the prescription corresponding prices.

Keep the prescription


Dispense the product
chosen by the buyer
Impossible prescription

Do not dispense or fill Fully-filled prescription

Retain prescription and


file for 2 years

Partially-filled prescription

Indicate the number


dispensed in the prescription
and return it to the patient.

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