You are on page 1of 11

GBERMIC REVIEWER

Difference of ethics and business ethics? an agreement; do not interpret


Ethics can be defined broadly as a agreements in an unreasonably
set of moral principles or values technical o legalistic manner in
that govern the actions and order to rationalize noncompliance
decisions of an individual or group. or create excuses and justification
While personal ethics vary from for breaking commitments
individual to individual at any point Loyalty (Fidelity) and
in time, most people within a Confidentiality - Be faithful and
society are able to agree about loyal to family, friends, employers,
what is considered ethical and client and country; do not use or
unethical behavior. In fact, a society disclose information learned in
passes laws that define what its confidence; in a professional
citizens consider to be the more context, safeguard the influences
extreme forms of unethical and conflicts of interest.
behavior. Fairness and Openness - Be fair and
Business ethics refers to standards open-minded, be willing to admit
of moral conduct, behavior and error and, where appropriate
Judgment business. It involves change positions and beliefs.
making the moral and right demonstrate a commitment to
decisions while engaging in such justice, 'the equal treatment of
business activities as manufacturing individuals, and tolerance for
and selling a product and providing acceptance of diversity; do not
a service to customers. Business overreach or take advantage of
ethics is' an area of corporate another's mistakes or diversities
responsibility where businesses are Caring for Others Be caring, kind,
legally bound and socially-obligated and compassionate; share, be
to conduct business in an ethical giving, be of service to others; help
manner. those in need and avoid harming
Characteristics associated with ethical others
behavior? Respect for Others - Demonstrate
Integrity - Be principled, honorable, respect for human dignity, privacy.
upright, and courageous and act on and the right I self-determination of
convictions; do not be twofaced or all people; be courteous. prompt.
unscrupulous, or adopt an end- and decent: provide others with the
justifies-the means philosophy that information they need to make
ignores principle. informed decisions about their own
Honesty - Be truthful, sincere, lives; do not patronize, embarrass,
forthright, straightforward, frank, or demean.
and candid; do not cheat, steal, lie, Responsible Citizenship Obey just
deceive or act deviously. laws; if all law unjust, openly
Trustworthiness and Promise protest it; exercise all democratic
Keeping - Be worthy of trust, keep rights and privileged responsibly by
promises, full commitments, abide participation (voting and expressing
by the spirit as well as the letter of informed views). social
GBERMIC REVIEWER

consciousness, and public service; What would happen if for example we


when in a position of leadership or could not depend on the people we deal
authority, openly respect and honor with to be honest. I parents, eachers,
democratic processes of decision employees, siblings, co-workers and friends
making, avoid unnecessary secrecy all consistently lied, it would be almost
or concealment of information, and impossible for effective communication to
assure that others have all the occur. The need for ethics in society is
information they need to make sufficiently important that many commonly
intelligent choices and exercise held ethical values are incorporated into
their rights. laws. For example, laws dealing with driving
Pursuit of Excellence - Pursue while intoxicated and selling drugs concern
excellence in all matters; in meeting responsible citizenship and respect for
your personal and professional other. Similarly, if a company sells a
responsibilities, be diligent, reliable, defective product, it can be held
industrious and committed; accountable if harmed parties choose to
perform all tasks to the best of your sue throughout the legal system. A
ability, develop and maintain a high considerable portion of the ethical values of
degree of competence, be well a society cannot be incorporated into laws
informed and well prepared; do not because of the judgmental nature of certain
be content with mediocrity; do not values. Looking at the honesty principle,it is
"win at any cost" practical to have laws that deal with
Accountability - Be accountable, cheating, stealing, lying, or deceiving
accept responsibility for decisions, others. It is far more difficult to establish
for the foreseeable consequences meaningful laws that deal with many
of actions and inactions, and for aspects of principles such as integrity,
setting an example of others loyalty and pursuit of excellence. That does
Parents, teachers, employers, many not imply that these principles are less
professionals and public officials important for an orderly society.
have a special obligation to lead by Why people act unethically?
example, to safeguard and advance Person's Ethical Standards differ
the integrity and reputation of their from General Society Extreme
families, companies, professions examples of people whose behavior
and the government itself, an violates almost everyone's ethical
ethically sensitive individual avoids standards are drug dealers, bank
even the appearance ofimpropriety, robbers, and larcenists. Most
and takes whatever actions-are people who commit such acts feel
necessary to correct or prevent no remorse when they are
inappropriate conduct of other apprehended, because their ethical
Necessity for ethical behavior, reason why standards differ from those of
there is need for ethical behavior in society as a whole. There are also
practice of profession? -Ethical behavior is many far less extreme examples
necessary for a socicty to function in an when violate our ethical values
orderly manner. can be argued that ethies .When people cheat on their tax
is the g/ue that holds a society together. returns, treat other people with
GBERMIC REVIEWER

hostility, ie o employment Specific Principle of Professional


applications, or perform below their Conduct
competence level as employees,
1. Service to Others
most of us regard that as unethical
behavior. If the other person has Professionals are committed to a
decided that this behavior is ethical life of service to others. They
and acceptable, there is a conflict of protect life, property, and public
ethical values that is unlikely to be welfare. To serve others, hey shall b
resolved. prepared for heroic sacrifice and
Code of good governance for the genuine selflessness in carrying out
profession of the Philippines, their professional duties even at the
specifically the governing body? expense of personal gain.
This Code is adopted by the
Professional Regulation 2. Integrity and Objectivity
Commission (PRC).and the 42 To maintain and broaden public
Professional Regulatory Boards to confidence, professionals shall
cover an environment of g0od perform their responsibilities with
governance in which all Flipino the highest sense of integrity and
professionals shall perform their imbued with nationalism and
tasks. While each profession may spiritual values. In the performance
adopt and enforce its own code of of any professional service, they
good governance and code of shall at all times, main objectivity.
ethics, it is generaly recognized that be free of conflicts of interest, and
there is a general commonality refrain from engaging in any activity
aong the various codes. This Code that would prejudice their abilities
which overs the common principles to carry out their duties ethicaly.
underying the codes of various They shall avoid making any
prolessions could be used by al representation that would likely
professionals who face critical cause a reasonable person to
ethical questions in their work. misunderstand or fo be deceived.
General Principle of Professional
Conduct - Professionals are 3. Professional Competence –
required not only to have an ethical - In providing professional services, a
commitment, a personal resolve to certain level of competence is necessary i.e
act ethically. but also have both knowledge, technical skills, attitudes and
ethical awareness and ethical experience. Professinals shall, therefore,
competency. Ethical awareness undertake only those professionals serices that
refers to the ability t discern they can reasonably deliver with professional
between right and wrong., while competence.
ethical competency pertains to the
ability to engage in sound moral 4. Solldarity and Teamwork
reasoning and consider carefully
Each profession shal nurture and
the implications of altier ative
support one organization for alli
actions.
members. Though a a deep spiritlof
GBERMIC REVIEWER

solidarity, each member should put equaly important, yel distinct.,


the broader interest of the service to society. in the eyes of the
profession above one's personal PRC, all professions are equal and,
ambition and preference. hrough therefore, every one shall treat one
teamwork within a cohesive olher professionals with respect
professional organizalion., each and faimess.
member shall eflectively observe Difference between ethical awareness
ethical practices and pursue and ethical competence
continuing professional Ethical Awareness: This refers to a
development as well as ocpen person's ability to recognize ethical
deepen one one's s social social and issues, dilemmas, and
civic responsiblily. considerations in various situations.
It involves understanding the
5. Social and Civic Responsibility
difference between right and
Professionals shall always camy out wrong, being sensitive to ethical
their professional duties with due implications, and being able to
consideration of the broader identify when ethical principles are
interest of the public. They shal at stake. Ethical awareness lays the
therefore, serve their foundation for ethical decision-
clients/emnployers and the publics making by prompting individuals to
with professional concem and in a consider the moral dimensions of
manner consistent with their their actions.
responsibilitie 1l society As Ethical Competence: Ethical
responsible Filipino izens, they shall competence goes beyond mere
actively contribute to the awareness; it involves the capability
attainment of the country's national to navigate complex ethical
objectives. situations effectively. It
encompasses the skills, knowledge,
6. Global Competitiveness and abilities needed to analyze
Every professional shall remain ethical dilemmas, make sound
open to challenges of a more ethical judgments, and act ethically
dynamic interconnected worid. le in practice. Ethical competence
or she shall rise up to global requires not only understanding
standards and maintain é levels o ethical principles but also being
professional practices fully aligned able to apply them appropriately in
with global best practices. real-world contexts, considering
various factors such as laws,
7. Equality of All Professions regulations, cultural norms, and
All professionals shal reat thelir stakeholder interests.
colleagues with respect and shall Common characteristics of
strive to be fair in their dealings professions
with one another. No one group of 1. Professional appearance- A
professionais is superior or above professional appearance refers to
others. Al professionals perform an the way you look in a work setting,
GBERMIC REVIEWER

including the clothes you wear and or access information. When


the grooming and hygiene habits participating in a project, organised
you practice. It can be important to professionals can create realistic
tailor your appearance to the timelines, delegate tasks to their
culture of the organization where teammates and develop budgets
you work. For example, if you're a that align with the companies'
lawyer, then it may be appropriate interests.
for you to wear business attire 5. Accountability - Accountability is
when representing your client in a the willingness to take
courtroom. Your physical responsibility for actions in the
appearance can increase your workplace. While professionals
credibility as a professional and accept the credit when they achieve
enable you to meet the standards a goal or accomplish a task, it's also
of your employer. essential for them to hold
2. Reliability - Reliable professionals themselves accountable when they
are team members who follow make mistakes.
through with their commitments. 6. Strong communication -
Their coworkers can depend on Competent communication skills
them to fulfil their job empower professionals to build
responsibilities and deliver high- productive relationships in the
quality work. Professionals are also workplace. They can convey clear
punctual in the workplace, where messages to their coworkers, such
they arrive for their shifts on time as expectations for upcoming
and submit their assignments ahead assignments and recognition for
of deadlines. reaching goals. Communication also
3. 3. Ethical behavior - Ethical enables them to connect with
behavior refers to professionals' clients, stakeholders and
dedication to doing the right thing. customers, where they can relay
They have an acute awareness of information that's easy to
their values, which may include understand and provide frequent
honesty, integrity and sincerity. updates that keep everyone
Organizations often establish and informed. Here are aspects of
enforce policies about ethical strong communication.
conduct in their employee 7. Separation of career and personal
handbooks, which professionals life - Professionals create a
strive to uphold and encourage boundary between their activities in
others to follow as well. the workplace and matters of their
4. Organisation - An individual who personal lives. Although they may
prioritises organisation knows how experience challenges outside of
to coordinate their workdays to work, they maintain a focused,
handle their job tasks effectively. positive demeanour during their
Their workspaces are often clean shifts to carry out their duties. They
with each item in its proper place, can limit distractions that can
making it easier to locate supplies prevent them and their teams from
GBERMIC REVIEWER

reaching their goals. It can also be 12. Respect of others - Professionals


beneficial when professionals find a are respectful to everyone they
healthy work-life balance. encounter in the workplace. They
8. Positive attitude - A positive exhibit respect with their body
attitude inspires a professional to language, which may include firm
have a strong work ethic. After handshakes and straight posture,
receiving instructions for a new and the way they speak to their
task, professionals believe they colleagues.
possess the skills to perform 13. Collaboration - Collaboration is a
efficiently. They visualise their goals willingness to unite with coworkers
coming to fruition, and they choose for work endeavours. It enhances
to exude optimism even when other professional characteristics,
facing challenges in the workplace. such as time management,
9. Positive attitude - A positive emotional intelligence and
attitude inspires a professional to communication. During the
have a strong work ethic. After brainstorming phase, professionals
receiving instructions for a new can initiate open discussions to
task, professionals believe they welcome the different perspectives
possess the skills to perform of their teammates.
efficiently. They visualise their goals Special purpose of Business Ethics?
coming to fruition, and they choose - There are other purposes which are
to exude optimism even when corollary to the main purpose. These
facing challenges in the workplace. purposes include the following:
10. Time management - Effective time
1. To make businessmen realize that they
management can lead to
cannot employ double standards to the actions
professionals accomplishing their
of other people and to their own actions.
business goals. It often
complements their organisation 2. To show businessmen that common practices
techniques. They understand how which they have thought to be right because
to coordinate their workdays, they see other businessmen doing it, are really
where they prioritise assignments wrong.
with upcoming deadlines.
11. Leadership - Leadership is an 3. To serve as a standard or ideal upon which
admirable quality for all business conduct should be based.
professionals, regardless of their - Except for some country's organizations,
rank within the organisational professionals which, have formulated and
hierarchy. It demonstrates an implemented their Code of Ethics, the business
individual's dedication to exceeding world today does not have one universal
the company's expectations. They standard code of ethics. Each man has o
may volunteer to help their evaluate a situation according. to his own
coworkers acquire a new skill and belief. Often, because there is no code of ethics
become a source of optimism and to guide them, businessmen take actions that
encouragement during a project. may be wrong. Therefore one of the specific
purposes of business ethics is to assist the
GBERMIC REVIEWER

business world in formulating codes of conduct policies to use energy more efficiently,
I personal, company and professional which can reduce waste and in general lighten
be used as a guide in formulating business plans their environmental footprint can
and strategies and in making business decisions. reduce their internal costs ånd
promote a positive image of their
Main purpose of business ethics?
company. The environmental
- The main purpose of business ethics is
initiatives of a business leader often
to help business and would-be
force competitors to take similar
business to determine what business
action for an increased beneficial
practices are right and what are
effect`on the environment.
wrong. Hopefully, they are going to
- Impact on Business Managers - The
use this knowledge to guide them in
concepts and principles for the ethical
making the right business decisions.
conduct in business are relegated to
Impacts of Business Ethics?
the managers of the business
- Economic Impact - A business has an
enterprise. Thus, although the
economic impact on society through
manager is expected to act in the best
the wages it pays to its employees, the
interest of the business, he cannot be
materials that it buys from their
expected to act in a manner that is
suppliers and the prices it charges its
contrary to the law or to his
customers. It would have a positive
conscience.
social impact on its employees if they
are paid fair living wages and benefits.
It will have a positive effect on its
suppliers that they paid fairly and on
time for their supplies. The effect on
its customers is positive if the business
gives them good value for the price
they pay for the products and services.
- Social Impact - The social impact of
corporate governance contributes to
the ethical climate of society. If
businesses offer bribes to secure work
or other benefits, engage In
accounting fraud or breach regulatory
and legal limitations on their
operations, the ethics of society suffer.
In addition to a deteriorating ethical
environment, such as corruption may
unfairly raise the price of goods for
- consumers or the quality of the
product or service compromised Misrepresentation, direct and indirect?
- Environmental Impact Environmental Misrepresentation may be classified into two
protection is a key area of business types: direct misrepresentation and indirect
influence on society. Businesses that misrepresentation.
implement good environmental
GBERMIC REVIEWER

Direct Misrepresentation is characterized by product) and terms of payment than


actively misrepresenting about the product or the competitor.
customers. This includes: Deceptive Packaging. - Weight understatement or short
weighing. In short weighing, the
- Deceptive packaging takes many
mechanism of the weighing scale is
forms and is of many types. One type
tampered with or something is
is the practice of placing the product in
unobtrusively attached to it so that the
containers of exaggerated sizes and
scale registers more than the actual
misleading shapes to give a false
weight. An example is a foot pedal
impression of its actual contents. An
with a concealed string tied to the
example of this type of deceptive
weighing scale. The modus operandi of
packaging is slack-fill packaging where
sellers is to use two sets of scales one
containers like cartons, tin cans and
which gives the correct weight and has
certain plastics are filled only up to
been sealed by the authorities and
eighty-five to ninety-five percent of
another which looks identical but
their capacity.
registers more weight than the
- Misbranding_ or Mislabeling.
product. Short weighing is practiced in
Misbranding- is the practice of making
selling products where prices depend
false statements on the label of a
on the weight such as sugar, meat,
product or making its container similar
fish, vegetables, fruits, nails, etc.
to a well-known product for the
- Measurement understatement or
purpose of deceiving the customer as
Short measurement. In short
to the quality and/or quantity of a
measurement, the measuring stick or
product being sold.
standard is shorter than the real length
- False or Misleading Advertising.
or smaller in volume than the
Advertising serves a useful purpose if it
standard. This unethical practice is
conveys the right information. It is the
found in selling situations where the
principal means by which people are
price of the product depends on its
informed about the availability, nature
length such as selling cloth or textiles,
and uses of` old and new products.
electric cords or wires or on its volume
However, advertising does not always
such as selling rice by the sack.
tell the "whole truth.
- Quantity understatement or Short
- Adulteration. Adulteration is the
numbering. In this unethical practice,
unethical practice of debasing a pure
the seller gives the customer less than
or genuine commodity by imitating or
the number asked for or paid for.
counterfeiting it, by adding something.
Short numbering is often practiced in
to increase its bulk or volume, or by
selling situations where the product
substituting an inferior product for a
being sold is in such a shape or is
superior one for the purpose of profit
packed in a manner that would make
or gain. It is unethical because an
counting the product difficult or
inferior product is passed off as a
inconvenient. For example, a customer
superior one. This does not meet the
who is not vigilant may receive less
standard for fair service that is
quantity than, what he is entitled to
achieving success by offering better
when buying toilet paper, bond paper,
service in (in the form of a superior
GBERMIC REVIEWER

carbon paper, paper clips, thumb or passive deception is not as


tacks, matches and toothpicks which obvious,it nonetheless contributes to
are sold by the box or package. the impression that businessmen are
Indirect Misrepresentation is characterized liars and are out to make a fast buck.
by omitting adverse or unfavorable Business ignorance is passive
information about the product or service. deception becàuse the businessman is
Among the most common practices unable to provide the customer with
involving indirect misrepresentations are the complete information that the
caveat emptor, deliberate withholding of latter needs to make a fair decision.
information and business ignorance. Over Persuasion - Persuasion is the process
- Caveat emptor is a practice very of appealing to the emotions of a
common among salesmen. Translated, prospective customer and urging him to buy
caveat emptor means "Iet the buyer an item of merchandise he needs.
beware". Under this concept, the seller Persuasion is legitimate and necessary in
is not obligated to reveal any defect in the selling of goods if it is done in the
the product or service he is selling. It is interest of a buyer such as persuading him
responsibility of the customer to to get a hospitalization insurance policy.
determine for himself the defects of However, persuasion used for the sole
the product. benefit of selling a product without
- Caveat emptor is indirect considering the interest of the buyer is not
misrepresentation and unethical ethical. The common instances of over-
because a seller is a witness for the persuasion include the
goods he is selling. He testifies to-its
Following examples:
nature, features, uses and qualities. As
a witness, it is his obligation to "tell the 1. Urging a customer to satisfy a low priority
truth and nothing but the truth" about need for merchandise.
his product. What makes caveat
emptor unethical is the willingness of 2. Playing upon intense emotional agitation to
the seller to generate profit by taking convince a person to buy.
advantage of the buyer's lack of 3. Convincing a person to buy what he does not
information. This is passive deception need just because he has the capacity or money
which is also lying. to do so.
- Deliberate Withholding of
Information. Following the argument The rules on the usual exaggeration in
that caveat emptor is unethical, the trade under new civil code?
deliberate withholding of significant - Under civil law, particularly in the
information in a business transaction, context of contracts and trade, there
is also unethical. No business isn't usually a specific provision
transaction is fair where one of the regarding exaggeration per se.
parties does not exactly know what he However, certain legal principles and
is giving away or receiving in return. doctrines may come into play
- Passive deception, Direct depending on the circumstances.
misrepresentation gives business a bad - Misrepresentation: If one party in a
name while indirect misrepresentation contract knowingly makes false
statements or exaggerations to induce
GBERMIC REVIEWER

the other party to enter into the two or more corporation that do
contract, it could be considered business with each other. This practice
misrepresentation. This could may involve conflict of interest and can
potentially void the contract or lead to result to disloyal selling. Disloyal selling
damages. happens when this person is compelled
- Fraud: If the exaggeration rises to the to decide which of the two corporation's
level of fraud, where there is an interest should be protected or upheld.
intentional deception for personal Thus, whatever decisions the person
gain, it could lead to legal makes, he betrays the trust reposed on
consequences including voiding the him by the shareholders of either of the
contract, monetary damages, or even two companies.
criminal charges. Procedures in solving ethical dilemas?
- Doctrine of Caveat Emptor (Buyer
1. Obtain the relevant facts.
Beware): This doctrine places the
responsibility on the buyer to perform 2. Identify the ethical issues from the facts.
due diligence and not rely solely on the
seller's representations. However, this 3. Determine who is affected by the outcome of
doesn't mean sellers can freely the dilemma and how each person or group is
exaggerate or deceive; it just means affected.
buyers should exercise caution. 4. Identify the alternatives available to the
- Unfair Trade Practices: Some person who must resolve the dilemma.
jurisdictions have laws against unfair
trade practices, which could S. Identify the likely consequences of each
encompass exaggerated claims or alternative.
deceptive marketing tactics. 6.Decide the appropriate action.
Plain graft and Interlocking dictatorship?
1. Plain Graft - Some of the Board of Risk Management? Risk management is the
Directors help themselves on the process of measuring or assessing risk and
earnings that otherwise would go other developing strategies to manage it. Risk
stockholders. This is done by voting for management is a systematic approach in
themselves and the executive officers identifying, analyzing and controlling areas
huge per diems, large salaries, big or events with a potential for causing
bonuses that do not commensurate to unwanted change. Risk management is the
the value of their services. They can also act or practice of controlling risk. It includes
reduce the earnings going t the other risk planning, assessing risk areas,
shareholders by authorizing purchases developing risk handling options, monitoring
of goods and services for the company's risks to determine how risks have changed
use at a price higher than normal, in and documenting overall risk management
consideration of a certain percentage of program.
the purchase value or commission Difference between objectives based,
accruing to them. scenario based, and taxonomy?
2. Interlocking Directorship - Interlocking
Objective-based approach:
directorship is often practiced by a
person who holds directorial positions in
GBERMIC REVIEWER

This approach focuses on defining clear in order not to take on the legal liability that
objectives or goals that need to be achieved. It comes with it. Avoiding risks. however, also
emphasizes measurable outcomes and specific means losing out on the potential gain that
targets. It is commonly used in education, accepting (retaining) the risk may have
training, project management, and performance allowed. Not entering a business to avoid the
evaluation. Example: In education, an objective- risk of loss also avoids the possibility of
based approach might involve setting specific earning profits.
learning objectives for a course or lesson, such as
Risk Reduction - Risk reduction or
mastering certain skills or understanding key
optimization involves reducing the severity
concepts.
of the loss or Optimizing risks means finding
Scenario-based approach: a balance between the negative ‘risk and the
benefit of the operation or activity; and
This approach involves presenting learners with
between risk reduction and effort applied.
realistic situations or scenarios to engage them
Outsourcing could be an example of risk
in problem-solving and decision-making. It
reduction if the outsourcer can demonstrate
emphasizes application of knowledge and skills
higher capability of managing or reducing
in practical contexts. It is commonly used in
risks.
training, simulations, and assessments. Example:
In medical education, students might be Risk Sharing - Risk sharing means sharing
presented with clinical scenarios where they with another party the burden of loss or the
have to diagnose a patient's condition and benefit of gain, from a risk, and the
determine appropriate treatment options. measures to reduce a risk.

Taxonomy-based approach: Risk Retention - Risk retention involves


accepting the loss Or beneft of gain from a
This approach involves organizing and classifying
risk when it occurs. Self insurance falls in this
information or concepts into hierarchical
category. All risks that are not avoided are
structures or taxonomies based on their
transferred or retained by default. Also, any
characteristics or relationships. It emphasizes
amounts of potential loss over the amount
categorization and systematic organization. It is
insured is retained risk. This is acceptable if
commonly used in various fields such as biology,
the chance of a very large loss is small or if
information science, and education. Example:
the cost to insure for greater coverage
Bloom's taxonomy classifies educational
involves a substantial amount that could
objectives into hierarchical levels, ranging from
hinder the goals of the organization.
simple recall of information (knowledge) to
higher-order thinking skills such as analysis,
evaluation, and creation.

Risk Treatment?

Risk Avoidance - This includes performing an


activity that could carry risk. An example
would be not buying a property or business

You might also like