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AUDIT OBSERVATION CORRECTIVE ACTION

1.Cafe don't having vertical freezer but marked yes for vertical freezer
Exceution done with team
2.Van receivingcleaning
temperaturein the daily
not cleaning
updated (28 checklist
& 30 March, 1st and 3rd
Exceution done with team
april)
3.OPD target and NPS not updated in the daily cafe tracker Exceution done with team
4.In food safety checklist Van receiving temp not updated (Bake shop temp
Exceution done with team
not updated from 29th March and cold temp not updated on 2nd april)
5.Cafe layout not available Pending from Project
6.Calibrated thermometer not available Pending from QA
7.Personal hygiene checked by sign not available On 3rd april, Evening
Exceution done with team
staff entry not done on 2nd april
8.Pest control not available Pending from QA
9.Visi cooler gasket found torn Complaint Logged
10.Air strip curtains not available Pending from Project
11.Pigeon hole door not working properly Pending from FM
12.ACTON grill and oven cleaner not available in the cafe DONE
13.Visi cooler found unclean Daily cleaning task aligned
14.Dry wet segregation not followed Exceution done with team
15.MRD manipulation on 2 Bao bun packets Daily cleaning task aligned
16.SS Storing cabinet found unclean Daily cleaning task aligned
17.Below chai point machine area found unclean Daily cleaning task aligned
18.100 PPM Chlorine sanitizer not prepared Exceution done with team
19.Aloo Bhaji Found expired 2 packets ( Primary Expiry
All Expiry stock Removed
28/03/2024 )
20.Coffee dump machine bucket rubber pad broken Daily cleaning task aligned
21.Coffee cup sealing machine found unclean Daily cleaning task aligned
22.Deep freezer gasket found unclean Daily cleaning task aligned
23.Food tray not available in the cafe' Pending with Process Team
24.Ice scoop and ice machine found unclean Daily cleaning task aligned
25.Ms.Ruma and Ms.Sonali wear the hairnet above the ears Exceution done with team
26.Below SS table area found unclean Daily cleaning task aligned
27.Veg non veg segregation process not followed (Pav bhaji store with
Exceution done with team
chicken meatball in chest freezer)
28.Ant observed near coffee station Mail has been done with QA
29.Dust observed in the pigeon hole Daily cleaning task aligned
30.Chicken sandwich prepared on the veg chopping board Exceution done with team
31.RO water filled in the 100 PPM Sanitizer spray gun Exceution done with team
32.Every 1 hr handwash process not followed Exceution done with team
33.Dedicated garnishing brush and spatula not available for Veg ( Black
Exceution done with team
colour used for veg)
34.Bandage not available in first aid box Exceution done with team
35.REGBY process not followed ( Veg non veg store together) Exceution done with team
36.FIFO not followed for Bhujia sev and Fresh cream Exceution done with team
37.Coriander garnishing not done for Chole kulcha Exceution done with team
38.Ice not kept in the PRP Cabinet Exceution done with team
39.For Mango milk shake used 125ml milk instead of 150Ml Will take Re-Training on the all sop
40.Chole not stirred after 2 min in the Microwave oven Will take Re-Training on the all sop
41.Updated SOP file not available Pending with Training
42.Last audit CAPA not received Done
43.Cobweb observed on the wall and near sink area Daily cleaning task aligned
44.Non veg butter paper not available in the cafe ( Non veg sandwich
Exceution done with team
packed in the Veg butter paper)
45.Triple chocolate mousse cup found broken Exceution done with team
PREVENTIVE ACTION

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