Professional Documents
Culture Documents
Corporate
Compliance
Crime, Convenience and Control
Petter Gottschalk Christopher Hamerton
Department of Leadership School of Economic,
and Organizational Behaviour Social and Political Sciences
BI Norwegian Business School University of Southampton
Oslo, Norway Southampton, UK
© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature
Switzerland AG 2022
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Contents
1 Introduction 1
References 8
2 Corporation Conformity and Compliance 15
Research Perspectives on Compliance 16
Legalistic and Formalistic Approaches 21
Compliance Audits and Risk Assessment 23
Fraud Examinations of Compliance Failures 24
Maturity Model for Corporate Compliance 29
References 32
3 The Theory of Convenience and Compliance 37
Individual Convenience Orientations 38
Financial Motive for Executive Deviance 40
Organizational Opportunity for Deviance 43
Personal Willingness for Deviant Behavior 44
Disturbing Offender Crime Convenience 46
Traditional Criminological Perspectives 48
References 49
v
vi Contents
Conclusion 287
viii Contents
Appendices 291
Bibliography 325
Index 363
List of Figures
ix
List of Tables
xi
1
Introduction
norms and attitudes in force at a given time and place (Desai, 2016;
Durand et al., 2019).
Compliance is a challenge in situations where wrongdoing and
misconduct have a potential of great benefits without significant
perceived costs. In such situations, compliance functions within corpora-
tions are tested. For example, a small bribe in a corrupt country can result
in a major profitable contract for a corporation. Refusing bribery might
cause a competitor to obtain the profitable contract instead (Berghoff,
2018; Cuervo-Cazurra, 2016). Blokland et al. (2021) argued that corpo-
rate noncompliance is widespread in terms of corporate rule breaking,
where drivers of corporate rule breaking include the extent of relative
convenience of noncompliance versus compliance.
While there is no shortage of standard recommendations regarding
formal compliance programs (e.g., Adreisova, 2016; Biegelman &
Bartow, 2012; Desai, 2016; Graham, 2015; Haines & Macdonald, 2021;
Kawasaki, 2020; Kurum, 2020; Lehman et al., 2020; Majluf & Navar-
rette, 2011; Marchetti, 2012; McKendall et al., 2002; Peterson, 2013;
Roberts, 2008; Thottoli, 2021), there is no abundance of literature on
why compliance functions fail and how to fix them (e.g., Chen & Soltes,
2018; Eberl et al., 2015; Rooij & Fine, 2020; Rorie, 2015). Some
published works are concerned with specific industries, such as Braun
(2019) who addressed compliance norms in financial institutions.
Rooij and Rorie (2022: 2) attempted to introduce some kind of
measurement of compliance where they emphasized two core challenges
in corporate compliance measurement:
The first is to assess to what extent the organizations being studied (or the
people in that organization) have been complying with or breaking the
law. This is a highly difficult and sensitive question to answer, and also
presents major ethical challenges. The second challenge is how to situate
the interaction between the compliance behavior in the organization and
potential influences on compliance in such a way that demonstrates a
clear causal relationship. Establishing causality in a way that is both valid,
yet also representative of a broader set of cases outside of those studied is
extremely challenging. Any approach to compliance measurement must
contend with both of these challenges.
4 P. Gottschalk and C. Hamerton
References
Andreisova, L. (2016). Building and maintaining an effective compliance
program. International Journal of Organizational Leadership, 5 (1), 24–39.
Antonsen, H. H., & Madsen, Ø. (2021). Developing a maturity model for
the compliance function of investment firms: A preliminary case study from
1 Introduction 9
can issue commands, and they can decide upon rules that their members
are expected to follow in their actions. An organization has the right
to monitor compliance with its commands and rules (Kawasaki, 2020;
Rooij & Fine, 2020). Organizations have the right to decide about sanc-
tions, both positive and negative. They can decide to change a member’s
status by using promotions, grading systems, awards, diplomas, and
medals. In this hierarchical perspective, compliance at the top is far more
difficult to monitor than compliance further down in the organization.
Compliance is linked to corporate social responsibility. To take on
corporate social responsibility (CSR) means to pay back to society. Pay-
back is the opposite of causing costs to society. CSR is supposed to be
a self-regulatory mechanism whereby a business monitors and ensures
its active compliance with the spirit of the law, ethical standards, and
national and international norms (Zhang, 2021). CSR is a concept
whereby companies integrate social and environmental concerns in their
business operations and in the interaction with their stakeholders on a
voluntary basis (Ditlev-Simonsen, 2014).
While research perspectives on compliance are still very limited, CSR
is receiving increased attention, sometimes linked to the concept of
governance. Corporate social responsibility, governance, and compli-
ance with laws and regulations are three approaches often suggested
to combat fraud and corruption in organizations. CSR is defined as
discretionary corporate initiatives and activities intended to further social
welfare (Carnahan et al., 2017). Today, companies are expected to take
on responsibilities beyond regulatory compliance and posting profits
(Ditlev-Simonsen, 2014: 117):
The chief executive officer (CEO) is the only executive at level 1 in the
hierarchy of an organization (Davidson et al., 2019). All other executives
are at lower levels. Above the CEO, a number of board members who
have major positions elsewhere, show up from time to time. Hambrick
et al. (2015) found that boards often fail in their monitoring responsi-
bilities. One reason is that many board members are missing some of
the following attributes: independence, expertise in the domain, band-
width, and motivation. Hambrick et al. (2015: 324) expressed surprise
that investigative journalists succeed while board members fail:
On the face of it, this study applauds the role of the press as governance
watchdog, but it also raises deeper questions: If journalists could spot
these frauds using public sources, why couldn’t the companies’ boards
have detected them? For that matter, why couldn’t the boards have spotted
the frauds when they were first being perpetrated? And what kind of tone
20 P. Gottschalk and C. Hamerton
did these boards set that would prompt their companies’ CEOs and other
executives to engage in such acts and think they could get away with it?
Those efforts helped assuage legislators who had sought to more heavily
regulate and penalize firms for dishonest practices. Self-policing appealed
to business leaders as a way to avoid the cost and disruption of additional
regulation. It also eased the investigative burden on regulators, and many
people believed it would successfully deter wrongdoing.
corporate control functions since they suffered from harm by the decen-
tralized organizational structure and a culture of substantial indepen-
dence for business units. “That’s how they taught us to do it”. This is
a phrase illustrating learned deviance and inadequate deterrence. Leasure
and Zhang (2018) studied reports of Wells Fargo and Morgan Stanley
being engaged in widespread fraudulent sales practices in the retail
banking industry. They found that the underlying deviance had been
taught by senior management, and that new employees were taught these
fraudulent practices. Furthermore, they found that ethics and compli-
ance practices and policies were largely ineffective in curtailing such
conduct. Wells Fargo was fined $185 million for fraudulently opening
accounts at its Community Bank. Community Bank opened as many
as two million fake accounts in an effort to meet wildly unrealistic
sales goals. The CEO at Community Bank resigned before the fraud
examination report by Shearman Sterling (2017) was published. The
Community Bank at Wells Fargo was held responsible based on two laws,
the Sarbanes–Oxley Act and the Dodd-Frank Act (Shichor & Heeren,
2021: 105):
The sheriff and his office did not exercise oversight of the invoices
and did not minimize advertising costs and other expenses. Under the
sheriff ’s tenure, there were few internal controls relating to vendor
invoices, and their fees. The director of compliance in the office did not
notice any deviance.
At the International Biathlon Union in Austria, there were no restric-
tions on being the union president and how many periods he could be
in such a central position without being replaced. The IBU president
had been a central figure in shaping the business, culture, ethics, struc-
ture, and compliance of right and wrong at IBU as an organization.
The suspected fraud was concerned with the president receiving favors
and bribes from Russian biathlon union officials in terms of expensive
adventure trips and access to Russian prostitutes. When the report by the
Commission (2021) was published, the president resigned and became
subject to criminal investigation.
At British Petroleum in the United States, Freeh (2013) had a mandate
of examining and evaluating the internal compliance program in their
claims office. In the aftermath of the Deepwater Horizon oil spill on
April 20, 2010, and in an effort to begin to fulfill its obligations under
the Oil Pollution Act, British Petroleum established a facility to receive
and to process claims. They paid compensation to individuals and busi-
nesses affected by the spill. The BP facility paid claims for losses resulting
from lost earnings or lost profits, removal and cleanup costs, damage
to real or personal property, loss of subsistence use of natural resources,
and physical injury or death. The total compensation was $11 billion.
Freeh (2013) concluded that attorneys in the claims office might have
violated the federal criminal statutes regarding fraud, money laundering,
conspiracy, or perjury. The investigator recommended that law enforce-
ment should take over the case and conduct a criminal investigation
in this matter. Attorneys had both been presenting claims on behalf of
victims as well as approving claims on behalf of petroleum company BP.
It was a profitable assignment for attorneys, and some attorneys made it
2 Corporation Conformity and Compliance 29
They also suggest that this development is progressive (i.e., each successive
stage is better than the previous one), stepwise (i.e., each step is a neces-
sary prerequisite for the following step in the sequence), and prescriptive
(i.e., each step must occur in a prescribed order in accordance with a pre-
existing plan or vision), thus emphasizing the chain of successful events
rather than the mechanisms by which subsequent stages come about.
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2 Corporation Conformity and Compliance 35
Contributor: Horace
Language: French
A LA REYNE.
M. D C . XX II .
A LA REYNE.
adame,
MADAME,
Tres-humble & Tres-obeiſſante
ſeruante & ſubjecte.
Gournay.
EGALITÉ DES HOMMES ET
DES FEMMES.
Ont elles au ſurplus, (ce mot par occaſion) moins excellé de foy, qui comprend toutes
les vertus principales, que de ſuffiſance & de force magnanime & guerriere?
Paterculus nous apprend, qu’aux proſcriptions Romaines, la fidelité des enfãs fut
nulle, des affranchis legere, des femmes treſgrande. Que ſi Sainct Paul, ſuyuãt ma
route des teſmoignages ſaincts, leur deffend le miniſtere & leur commande le ſilence
en l’Egliſe: il eſt euident que ce n’eſt point par aucun meſpris: ouy bien ſeulement, de
crainte qu’elles n’eſmeuuent les tentations, par cette montre ſi claire & publique qu’il
faudroit faire en miniſtrant & preſchant, de ce qu’elles ont de grace & de beauté plus
que les hommes. Ie dis que l’exemption de meſpris eſt euidente, puiſque cet Apoſtre
parle de Theſbé comme de ſa coadiutrice en l’œuure de noſtre Seigneur, ſans toucher
le grand credit de Saincte Petronille vers ſainct Pierre: & puis auſſi que la Magdeleine
eſt nommée en l’Egliſe egale aux Apoſtres, par Apoſtolis. Voire Entre autres au
que l’Egliſe & eux-meſmes ont permis vne exception de ceſte Calendrier des Grecs,
reigle de ſilence pour elle, qui preſcha trente ans en la Baume de publié par Genebrard.
Marſeille au rapport de toute la Prouence. Et ſi quelqu’vn
impugne ce teſmoignage de predications, on luy demandera que faiſoient les Sibyles,
ſinon preſcher l’Vniuers par diuine inſpiration, ſur l’euenement futur de Ieſus-Chriſt?
Toutes les anciennes Nations cõcedoient la Preſtriſe aux fẽmes, indifferemment auec
les hommes. Et les Chreſtiens ſont au moins forcez de conſentir, qu’elles ſoyent
capables d’appliquer le Sacrement de Bapteſme: mais quelle faculté de diſtribuer les
autres, leur peut eſtre iuſtement deniée; ſi celle de diſtribuer ceſtuy-là, leur eſt iuſtement
accordé? De dire que la neceſſité des petits enfãs mourãs, ait forcé les Peres anciens
d’eſtablir cet vſage en deſpit d’eux: il eſt certain qu’ils n’auroient iamais creu que la
neceſſité les peuſt diſpenſer de mal faire, iuſques aux termes de permettre violer &
diffamer l’application d’vn Sacrement. Et partant concedans ceſte faculté de
diſtribution aux femmes, on void à clair qu’ils ne les ont interdites de diſtribuer les
autres Sacremẽs, que pour maintenir touſiours plus entiere l’auctorité des hommes;
ſoit pour eſtre de leur ſexe, ſoit afin qu’à droit ou à tort, la paix fuſt plus aſſeurée entre
Epiſt. les deux ſexes, par la foibleſſe & rauallement de l’vn. Certes ſainct Ieroſme eſcrit
ſagement à noſtre propos; qu’en matiere du ſeruice de Dieu, l’eſprit & la doctrine
doiuent eſtre conſiderez, non le ſexe. Sentence qu’on doit generaliſer, pour permettre
aux Dames à plus forte raiſon, toute action & ſciẽce honneſte: & cela ſuyuant auſſi les
intentions du meſme ſainct, qui de ſa part honnore & auctoriſe bien fort leur ſexe.
Dauantage ſainct Iean l’Aigle & le plus chery des Euangeliſtes, ne meſpriſoit pas les
fẽmes, non plus que ſainct Pierre, ſainct Paul & ces deux Peres, i’entends ſaint Baſile
& ſainct Ieroſme; puis qu’il leur addreſſe ſes Epiſtres particulieremẽt: ſans Electra.
parler d’infinis autres Ss: ou Peres, qui font pareille addreſſe de leurs Eſcrits.
Quand au faict de Iudith ie n’en daignerois faire mention s’il eſtoit particulier, cela
s’appelle dependant du mouuement & volonté de ſon auctrice: non plus que ie ne
parle des autres de ce qualibre; bien qu’ils ſoient immenſes en quantité, comme ils
ſont autant heroiques en qualité de toutes ſortes, que ceux qui couronnent les plus
illuſtres hommes. Ie n’enregiſtre point les faicts priuez, de crainte qu’ils ſemblent, non
aduantages & dons du ſexe, ains boüillons d’vne vigueur priuée & ſpecialle. Mais
celuy de Iudith merite place en ce lieu, parce qu’il eſt bien vray, que ſon deſſein
tombant au cœur d’vne ieune dame, entre tant d’hommes laſches & faillis de cœur, à
tel beſoing, en ſi haulte & ſi difficile entrepriſe, & pour tel fruict, que le ſalut d’vn Peuple
& d’vne Cité fidelle à Dieu: ſemble pluſtoſt eſtre vne inſpiration & prerogatiue diuine
vers les femmes, qu’vn traict purement voluntaire. Comme auſſi le ſemble eſtre celuy
de la Pucelle d’Orleans, accompagné de meſmes circonſtances enuiron, mais de plus
ample & large vtilité, s’eſtendant iuſques au ſalut d’vn grand Royaume & de ſon Prince.
Æneid. I.
alluſion. Cette illuſtre Amazone inſtruicte aux ſoins de Mars,
Fauche les eſcadrons & braue les hazars:
Veſtant le dur plaſtron ſur ſa ronde mammelle,
Dont le bouton pourpré de graces eſtincelle:
Pour couronner ſon chef de gloire & de lauriers,
Vierge elle oſe affronter les plus fameux guerriers.
Adjouſtons que la Magdelene eſt la ſeule ame, à qui le Redempteur ait iamais
prononcé ce mot, & promis cette auguſte grace: En tous lieux où ſe preſchera
l’Euangile il ſera parlé de toy. Ieſus-Chriſt d’autrepart, declara ſa tres heureuſe & tres
glorieuſe reſurrection aux dames les premieres, affin de les rẽdre, dit vn venerable
Pere ancien, Apoſtreſſes aux propres Apoſtres: cela, cõme lon ſçait, auec miſſion
expreſſe: Va, dit il, à cette cy meſme, & recite aux Apoſtres & à Pierre ce que tu as
veu. Surquoy il faut notter, qu’il manifeſta ſa nouuelle naiſſance eſgalement aux
femmes qu’aux hommes, en la perſonne d’Anne fille de Phannel, qui le recongneut en
meſme inſtant, que le bon vieillard Sainct Simeon. Laquelle naiſſance, d’abondant, les
Sybilles nommées, ont predite ſeules entre les Gentils, excellent priuilege du ſexe
feminin. Quel honneur faict aux femmes auſſi, ce ſonge ſuruenu chez Pilate;
s’addreſſant à l’vne d’elles priuatiuement à tous les hommes, & en telle & ſi haulte
occaſion. Et ſi les hommes ſe vantent, que Ieſus-Chriſt ſoit nay de leur ſexe, on reſpond,
qu’il le failloit par neceſſaire bien ſceance, ne ſe pouuant pas ſans ſcandale, meſler
ieune & à toutes les heures du iour & de la nuict parmy les preſſes, aux fins de
conuertir, ſecourir & ſauuer le genre humain, s’il euſt eſté du ſexe des femmes:
notamment en face de la malignité des Iuifs. Que ſi quelqu’vn au reſte eſt ſi fade;
d’imaginer maſculin ou feminin en Dieu, bien que ſon nom ſemble ſonner le maſculin,
ny conſequemment beſoin d’acception d’vn ſexe pluſtoſt que de l’autre, pour honnorer
l’incarnation de ſon fils; cettuy cy monſtre à plein iour, qu’il eſt auſſi mauuais Philoſophe
que Theologien. D’ailleurs, l’aduantage qu’ont les hommes par ſon incarnation en leur
ſexe; (s’ils en peuuent tirer vn aduantage, veu cette neceſſité remarquée) eſt cõpenſé
par ſa conception tres precieuſe au corps d’vne femme, par l’entiere perfection de
cette femme, vnique à porter nom de parfaicte entre toutes les creatures purement
humaines, depuis la cheute de nos premiers parens, & par ſon aſſumption vnique en
ſuiect humain auſſi.
Finalement ſi l’Eſcripture a declaré le mary, chef de la femme, la plus grande ſottiſe
que l’homme peuſt faire, c’eſt de prendre cela pour paſſedroict de dignité. Car veu les
exemples, aucthoritez & raiſons nottées en ce diſcours, par où l’egalité des graces &
faueurs de Dieu vers les deux eſpeces ou ſexes eſt prouuée, voire leur vnité meſme, &
veu que Dieu prononce: Les deux ne ſeront qu’vn: & prononce encores: L’hõme
quittera pere & mere pour ſuiure ſa femme; il paroiſt que cette declaration n’eſt faicte
que par le beſoin expres de nourrir paix en mariage. Lequel beſoin requeroit, ſans
doubte, qu’vne des parties cédaſt à l’autre, & la preſtance des forces du maſle ne
pouuoit pas ſouffrir que la ſoubmiſſiõ vĩt de ſa part. Et quand bien il ſeroit veritable,
ſelon que quelques vns maintiennent, que cette ſoubmiſſion fut imposée à la femme
pour chaſtiement du peché de la pomme: cela encores eſt bien eſloigné de conclure à
la pretendue preferance de dignité en l’homme. Si lon croioit que l’Eſcripture luy
commendaſt de ceder à l’homme, comme indigne de le contrecarrer, voyez l’abſurdité
qui ſuiuroit: la femme ſe treuueroit digne d’eſtre faicte à l’image du Createur, de iouyr
de la treſſaincte Eucariſtie, des myſteres de la Redemptiõ, du Paradis & de la viſion
voire poſſeſſion de Dieu, non pas des aduantages et priuileges de l’homme: ſeroit ce
pas declarer l’homme plus precieux & releué que telles choſes, & partant commettre
le plus grief des blaſphemes?
FIN.
L’ I M P R I M E V R A R A N G É
ces vers icy pour emplir le reſte
de la feuille.
AVTHEVR INCERTAIN.
VERSION.
AVTREMENT
Lyſe & ſon petit Lys außy beaux que les Dieux,
De deux coſtez diuers ont perdu l’vn des yeux.
Si Lys donne l’autre œil à ſa mere admirée;
Il eſt l’aueugle Amour, & Lyſe Cytherée.
EX HORATIO.
Dial.
VERSION