Use Apple Diagnostics to test your Mac

Apple Diagnostics, formerly known as Apple Hardware Test, can check your Mac for
hardware issues.

If you think your Mac might have a hardware issue, you can use Apple Diagnostics to help determine which
hardware component might be at fault. Apple Diagnostics also suggests solutions and helps you contact
Apple Support for assistance.

Prepare your Mac

1. Shut down your Mac.
2. Disconnect all external devices except keyboard, mouse, display, Ethernet connection (if applicable),
and connection to AC power.
3. Make sure that your Mac is on a hard, flat, stable surface with good ventilation.

Start Apple Diagnostics

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon Intel processor

1. Turn on your Mac and continue to press and 1. Turn on your Mac, then immediately press
hold the power button as your Mac starts up. and hold the D key on your keyboard as your
2. Release when you see the startup options Mac starts up.
window, which includes a gear icon labeled 2. Release when you see a progress bar or
Options. you're asked to choose a language.
3. Press Command (⌘)-D on your keyboard.

View the test results

Apple Diagnostics shows a progress bar while it's checking your Mac:
When testing is complete, Apple Diagnostics shows the results, including one or more reference
codes. Learn about Apple Diagnostics reference codes.

To repeat the test, click “Run the test again” or press Command-R.

To restart your Mac, click Restart or press R.

To shut down, click Shut Down or press S.

To get information about your service and support options, make sure that your Mac is connected to the
internet, then click ”Get started” or press Command-G. Your Mac will restart to a webpage with more
information. When you're done, choose Restart or Shut Down from the Apple menu.
 Learn more
On an Intel-based Mac, if you can't start Apple Diagnostics with the D key, try these solutions:

Press and hold Option-D at startup to use Apple Diagnostics over the internet.
Make sure that your Mac isn't using a firmware password.

Published Date: November 20, 2020

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