Filière : 1A, TDI, GI 3, ISI,

Niveau :
Troisième Année&Première
année

Epreuve de : Communication en anglais V

Professeur Chargé de la matière : Ziad
Sawalmeh
Examen Session :
Rattrapage
Durée : 1hour only 2023/ 2024
Mode d’enseignement : Distanciel

First Name : ……………………. Family Name: ……………………

Question 1
Complete the following sentences ( only one choice is possible)
1- Customizing your cover letter means

A- Focusing on the structure that makes it more casual and less formal.
C- Focusing on the form of the letter .
B- Adapting the cover letter to the job description.

2- Emails in a workplace use a:

A- Casual language and non professional tone.

B- Friendly language.
C- Formal language and professional tone.

3- One of the functions of memos is record-keeping, which means:

A- Serving often as a record of internal communication.

B- Using literary and imaginative language.
C- Being data-based.

4- "Dear Mr Smith," in a cover letter writing is technically called:

A- Subject line.
B- Salutation.
C- Call to action.

5- A P.S. in a cover letter means :

A- Postscript.
B- Respect.
C- Restrict.

6-Memos are basically used only for :

A-External communication within an organization.

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B-Non-verbal communication within an organization.
C-Internal communication within an organization.

7-The statement which is correctly punctuated is :

A-Due to overcrowdedness, I preferred to put off my shopping plans.

B-Due to overcrowdedness-I preferred to put off my shopping plans.
C-Due to overcrowdedness.I preferred to put off my shopping plans.

8-The statement which is grammatically correct is :

A- Each staff member should submit him research.

B- Each staff member should submit his or her research.
C- Each staff member should submit their research.

9-Memos’ language should be “to the point,” which means:

A- Clear, direct, and concise.

B- Casual.
C- Unfriendly.

10-The purpose of your cover letter is:

A-Introducing your friend to the prospective manager, expressing his interest in the job,
and highlighting his extraordinary qualifications.
B-Introducing yourself to the prospective manager, expressing your interest in the job,
and highlighting your qualifications.
C- Overpromoting your profile.

_______ / 5 Marks
Question 2

Provide short answers to the following questions:

A - In CV writing context, what is meant by the following expressions?

1- Being clear and concise.

….…………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
………………………………………………………………
2-Avoiding overpromoting yourself.
….…………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
……………………………………………………………….
3-Avoiding irrelevant information to job description.
….…………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
…………………………………………………………………

4-Avoiding decorative formats and fonts.

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….…………………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………………
………………………………………………………………….

_______ / 6 Marks

Question 3

B-Tailor a memo addressing one of the following topics, and

include all its components :

Note : (Only one memo is required on a subject of your choice)

1-Request for Feedback on Recent Product Launch

2-Call for Volunteers for Community Service Initiatives

.….……………………………………………………………………………………………………………
…………………………………………………………………………………………………………………
……………………………………………………………………………
….…………………..
_______ / 4 Marks
Question 4 :

True/False Questions:
State whether the following sentences are true or false :

1-Proofreading an email before sending it is a must in the professional context. (True/False)

2-"A call for an urgent meeting" in an email could be considered as a salutation in the professional email
context. (True/False)

3-In email communication, it is professional to use 'Reply to all' systematically. (True/False)

4-Body language is a verbal communication. (True/False)

5-Fidgeting does not matter in job interview contexts. (True/False)

6-Empathy does not have its place in a professional context. (True/False)

7-An elevator pitch could serve as useful training for job candidates before job interviews. (True/False)

8-Professional verbal communication in a professional context should always be concise and to the point.
(True/False)
9-In a job interview, avoiding eye contact showcases respect for the interviewer. (True/False)

10-'BCC' stands for Carbon Copy in email contexts. (True/False)

_______ / 5Marks