Six Sigma Yellow Belt Project Charter

Project Name Efficiency Optimization in IT Software Deployment

Today’s Date April 21, 2024
Project Start Date May 1, 2024
Target Completion November 1, 2024
Date

Project Element Response

Problem Statement Current lead time for software deployment averages 30 days,
 Includes time, causing delays in project delivery and impacting client
measurable item, gap satisfaction.
and business impact
Business Case Reducing lead time is critical for improving client satisfaction and
 Why is this project internal team efficiency, potentially increasing project throughput
important to do now? by 20% and reducing overhead costs by 15%.
 What is the project’s
financial impact?
 What is the impact on
DPMO/ Sigma level?
 What is the impact on
customer service
Goal Statement Reduce average software deployment lead time to 15 days by
 Specific Q4 2024.
 Measurable
 Achievable
 Realistic
 Time-bound
List of Improvement Goals Measure (units) Baseline Goal
1. Decrease deployment
lead time by 50%.

2. Increase deployment
accuracy to 99%.
Process The software deployment process includes development
 Describe the process completion, testing phases, final QA, and live environment push.
in which the problem
exists
 Six Sigma Yellow Belt Project Charter

Project Scope Focus will be on streamlining the testing and QA phases. Out of
 What part of the scope: Development phase improvements and hardware-related
process will be deployments.
addressed?
 What are the
boundaries of the
project or process?
 What areas are
inside or outside the
team’s focus or
authority?
 Attach a SIPOC
diagram if necessary
Team Member Name
Project Sponsor
CTO
Key Stakeholders
IT department heads, software development teams, QA teams,
client service managers.
Team Lead Project Manager
Team Members Lead Developer, QA Specialist, Operations Manager
Process Owner QA Lead
Timeline by Project Stage Milestone Target Completion Date
Define Project Charter and kickoff May 2024 – Charter
finalization and team kickoff
Measure Define and collect data June 2024 – Baseline data
collection
Analysis Find causes July 2024 – Identification of
bottlenecks
Improve Fix causes August to September 2024 –
Implementation of streamlined
processes
Control Standardize the fix October 2024 – Monitoring and
final adjustments