CHAPTER 10 CLASS ACTIVITY 16/04/2024

Prepare a PowerPoint Presentation to address the following:

1. Distinguish between tacit and explicit knowledge.
2. Provide two examples of tacit knowledge. Provide two examples of explicit knowledge.
3. Distinguish between shadowing and joint problem solving. Provide an example of each.
4. Briefly describe four (4) best practices for selling and implementing a knowledge
management project in an organisation.
5. Describe four technologies that support Knowledge Management (mentioned in your
textbook). For each of them,
a. Provide a definition.
b. Explain how it works.
c. Find scenarios where you could use each of them. (You are welcome to use other
resources in addition to your textbook. Cite them.)