MODULE: INTRODUCTION TO KNOWLEDGE MANAGEMENT

Revision Questions
 SEACTION A

Define the following terms

1. Knowledge

2. Information Management

3. Knowledge Management.

4. Community of Practice

5. Data

SECTION B

6. How would you distinguish tacit knowledge from explicit knowledge?

(4 Marks)

7.Describe the two (2) components of a Knowledge Map (4 Marks)

8.Differentiate between information and knowledge and give examples of

each

9.Explain five objectives of KM

10.Name five disciplines from which KM borrows a lot

11.Explain the method of conversion for the following

-Tacit Knowledge to Tacit Knowledge

-Tacit Knowledge to Explicit Knowledge
-Explicit Knowledge to Tacit Knowledge
-Explicit Knowledge to Explicit Knowledge

12.Discuss two (2) reasons why you think organizational learning is

important for an organization where you work. (2 Marks)

13.Give examples of tacit knowledge in the organization

14.Give examples of explicit knowledge in the organization

15.Name five (5) ways through which knowledge can be acquired

16.Name characteristics of knowledge

17. Using your work experience or understanding of Human Resource

Management, What is the role of knowledge management in an
organization (2 Marks)

SECTION C (20 MARKS)

Answer only one (1) Question form this section

18. Discuss the four processes of knowledge conversion giving examples

where possible.
19. How do the four (4) pillars of knowledge management play a role in
establishing a KM program in an organization

20. Explore four (4) components of Knowledge and emphasizes how each
is important in establishing KM in organizations. As a knowledge
officer how would you ensure that these are exploited to their full
potential in the organization

21. Explore some of the driving forces behind Knowledge management.

Give relevant examples to support your answer

22. Discuss the theory of Knowledge creation and how it is relevant as

organizations seek to establish knowledge management systems.

23. Discuss how Botswana can transition from a natural resource based
economy to a knowledge based economy.

24. Discuss five (5) barriers to knowledge dissemination

25. Discuss the three challenges to knowledge dissemination