Chip and PIN

Ingenico Move 5000 Configuration for Pay-at-Table

Prerequisites:

1. A GPNS Approved Firewall configured to GPNS Standards and 802.1x for Authentication
2. Access Points Configured by the LSP or Selected HSIA vendor (details for both items can be found
in the 17P-GPNS Configuration Guide-Pay@Table Configuration Guide 2019)
3. Password for your W1 Network, Static IP Address, Subnet and Gateway for Move 5000 devices
(Obtained from your LSP)
4. IP Address of CAPS (Obtained from Oracle)
Please also charge the Move5000 Devices prior to use. The screenshots contain examples only,
your settings may be different

1
Enable WIFI on the Move5000
2. Select 1 –
1. Enter the admin menu by Communication Type
pressing 0001 from the
“This Lane Closed”
screen.

3. Select 7 – WIFI 4. Press X to Exit and

select 1 – Yes to save
your configuration
and reboot
 2
Configure Device for 802.1X with Radius Authentication
1. Enter 2. Select 3. Select 2 –
the 3 – WIFI Scan Networks
admin
menu by
pressing
0001
from the
“This
Lane
Closed”
screen.

Parameters

4. Select 5. Select 6a. Enter the

Other Hidden name of the
network
according to
your LSP in the
form
MARSHA_W1
a. Note: The
SSID
should be
in all CAPS.
b. - Use the
on-screen
keyboard to type the SSID
information
-Press the “#$%” button to access the
special characters to access the
underscore “_” key
6b. - 7. Select 8. Select PEAP
Press Enterprise
the Security
“#$%”
button to
access
the “_”
key
9. Select 10. Enter 11. Enter the
auth= the password
MSCHAPV2 username provided by
in the your LSP
format
<Marsha>
PATble
provided
your LSP.
(An
example
of this
could
look like ORFAVPATble)

12. 13a. The 13b. The

Select screen device WIFI
“None” should Symbol
when show should
prompted “New change from
for a CA Profile white to
OK” green to
confirm an
active
connection
to the W1
network.

certificate

14. If you 14a. Select “3-WiFi Parameters” then 3-My Networks

were not 14b. Select your MARSHA_W1 network then select “Force Use”
successful in
obtaining the
14a 14b 14b
green WIFI
Symbol in
the previous
step it may
be necessary
to perform
the following
from the
admin menu:
 3
IP Configuration
1. Enter the 2. Select 4- 3a. Ensure
admin Default IP DHCP is
menu by Configuration disabled by
pressing selecting
0001, then DHCP
3-WIFI Activation
Parameters
from the
“This Lane
Closed”
screen

3b. Then 4a. Select 4b. Enter

select “Off” IP Address the value
and return provided by
to the your LSP
previous
menu by
pressing
the green
circle

5. Select 6. Select 7. Select

the Subnet the the DNS1
mask field Gateway field and
and enter Address enter the
the value field and value
provided by enter the provided by
your LSP value your LSP
provided by
your LSP
8. Select 9. Press the 10. Select
the DNS2 yellow “On”
field and circle to go
enter the back or
value access the
provided by Admin
your LSP Menu >
choose 3-
WIFI
Parameters
menu,
select 5-
Active Roaming
4
Pay-at-Table Configuration
1. Select 6- 2. Select 2- 3. From the
Connection Client, then Admin
Type, or press the Menu >
from the red X to go select 3-
Admin back WIFI
Menu > Parameters
select 3- > scroll
WIFI down to see
Parameters option 8-
> select 6- Server IP
Connection Address
Type and select
this option

4. Enter 5. From 6. Enter

the server the 7000
IP address Admin then
that the Menu > press
select the
9-Port green
circle

FreedomPay Pay-at-Table Services

are running on, which is typically
your CAPS Server or CAPS
Workstation then press the green
circle

7. After a few seconds, your device should show “Select Table/Check Screen” if the
services have been installed and are running on your Pay-at-Table Server. It is
normal for the device to also download updates and reboot a few times.
 5
Rebooting the Move 5000
If you need to reboot the Move5000 you can do this by pressing and
holding the yellow arrow button and the “.,#*” button at the same
time. Power the device back on by holding the green button.

6
Ping Test
A ping test allows you to query another computer on the network to determine if the Move5000 can successfully
communicate.
1. The 2. Enter the 3. Select 4-
Move5000 Admin Default IP
must be Menu by Configuration
connected pressing
to the 0001 from
MARSHA_ the home
W1 screen or
network “This Lane
with a Closed”
green WIFI screen then
symbol select 3-
WIFI
Parameters

4.Select 5.Type in
“Ping” the IP
(Scroll address of
down to the device
the bottom you would
of the like to ping
menu)
Possible Devices to ping:
❖ Internet Provider Firewall
• Pinging the internet providers firewall will tell you if you can communicate within the Internet
Providers network.
❖ Marriott Router
• Pinging the Marriott Router will tell you if you are communicating from the Move 5000 device -> to
the internet providers firewall -> to the Marriott Router.
❖ Property CAPS Server
• Pinging the property CAPS server will tell you if you are communicating from the device –> to the
Firewall –> to the Marriott Router –> to the Simphony CAPS server.
7
Special Functions
 8
Document Versions
Version Date Notes Author

1.0 8/5/19 Initial Document Orian Morgan

1.1 8/7/19 Updated the Username for WIFI Orian Morgan

1.2 12/12/19 Added steps to disable DHCP, added detailed information on using the on-screen keyboard. Removed the Orian Morgan
scanning network option since W1 is hidden. Added step to perform reboots and perform Ping tests and
additional screens and feedback from PSS. Added prerequisites (Firewall, AP and LSPs) Added Special
Functions from the FreedomPay documentation.

1.3 12/18/19 Corrected Navigation for 3.1. Updated DHCP Screenshots, updated some of the prerequisites to include Orian Morgan
networking information for Move 5000 devices and CAPS. Updated some steps to include directions on how
to navigate to previous screens.

1.4 12/31/19 Updated the Username and screenshot for the devices. Updated screenshots to show 10.x IP addresses Orian Morgan

1.5 1/9/19 Added Hyperlink to Pay At Table Connectivity Guidelines Document Orian Morgan