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Table of Contents
KNOWLEDGE IS HOMECARE POWER ............................................................................................... 4
Now ................................................................................................................................................... 6
Next ................................................................................................................................................. 11
Graph 2: "I worry about AI's potential to create false news" (%), 2023 ........................................... 12
Future .............................................................................................................................................. 19
Now ................................................................................................................................................. 24
Next ................................................................................................................................................. 29
Graph 6: launches of household care products carrying allergy and skin-related claims, 2018-24 37
Future .............................................................................................................................................. 39
Graph 7: current ownership and interest in air conditioning (%), 2023 ........................................... 41
Our Trends follow a now, next, future structure, which explains and
highlights what we expect to unfold over the next five-plus years. At each
stage, there will be new opportunities to explore and challenges to
navigate.
Climate Adaptation
In a context in which consumers are increasingly willing to learn about products and
have new ways of finding information, transparency will be key to keep consumers'
loyalty.
TOO MUCH
Recent events have created an environment
INFORMATION in which to adapt
43% Mintel's 2021 Household Care Trend Humanity Begins at Home
of Brazilians often feel highlights that the pandemic created a situation in which people were
overwhelmed by forced to learn quickly – for example, how best to behave to prevent
information the spread of infection or which type of products were best suited to
eliminate health threats.
33% 42%
Now
The Think Dirty app is the easiest way to learn about ingredients in
beauty, personal care and household products.
Social media
With regard to naturalness, there is still the need to remove unfounded stigma toward components that are
safe to human health.
43
39
I think brands should always try to make 45
100% natural household care products 51
55
51
31
31
I find it hard to define what makes a 33
natural household care product 36
35
35
25
32
I believe natural household care products 28
are safer than regular products 33
39
36
0 10 20 30 40 50 60
% of consumers
* taken from Mintel's Global Consumer
Base: Argentina, Chile, Colombia, Mexico and Peru: 1,000 internet users aged 18+ in each market; Brazil:
1,000 internet users aged 16+
Source: Offerwise/Mintel; Kantar Profiles/Mintel, August 2022
Science-backed claims
Next
Trusted brands will still have an advantage when it comes to messaging and playing the role of consumer
ally, but smaller brands are likely to be more agile and can potentially adapt to new learning methods more
quickly.
LATAM: "I worry about AI's potential to create false news" (%), 2023
37
40
Strongly agree 35
34
32
30
32
33
Somewhat agree 31
34
36
37
20
19
Neither agree nor disagree 22
23
24
22
8
4
Somewhat disagree 7
5
7
9
3
3
Strongly disagree 5
3
2
3
0 5 10 15 20 25 30 35 40 45
% of consumers
* taken from Mintel's Global Consumer
Base: Argentina: 968 internet users aged 18+ who have heard of artificial intelligence; Brazil: 969 internet
users aged 16+ who have heard of artificial intelligence; Chile: 988 internet users aged 18+ who have
heard of artificial intelligence; Colombia: 981 internet users aged 18+ who have heard of artificial
intelligence; Mexico: 983 internet users aged 18+ who have heard of artificial intelligence; Peru: 980
internet users aged 18+ who have heard of artificial intelligence
Source: Kantar Profiles/Mintel, September 2023
Europe
APAC
South Korea has become the first country in APAC to put in place fines
for greenwashing.
The Financial Services Agency in Japan is investigating cases of
greenwashing and has vowed to take "regulatory action against
malicious cases."
The Americas
Base: Brazil: 1,458 internet users aged 16+ who are responsible for laundry at home
Source: Kantar Profiles/Mintel, June 2020
In Brazil, Samsung
announced the arrival of LG's ThinQ UP appliances Samsung Bespoke Jet AI
Bespoke Jet AI, a vertical
vacuum cleaner powered by
AI for improved and
convenient cleaning.
Dr. Barbara Sturm Laundry Detergent contains purslane, Aloe vera and
panthenol to clean and nourish fabrics and protect sensitive skin. The
inclusion of Aloe vera in global skincare launches increased 8% from
2018 to 2023 (UK).
Homecare fragrances
Homecare fragrances
Future
of Brazilians would like This has the potential to play out in different ways:
to see more efforts • an understanding of surfaces, clothing or dishware in the home will drive
from companies to people toward products that will best take care of them
lower their carbon
• an understanding of what triggers particular health concerns, like skin
footprints
conditions, will create more demand for products tailored toward
mitigating them
In the future, with a more knowledgeable set of consumers, results are likely to be better – alongside the natural
improvement that often occurs with advanced product development.
Products that provide better results have the potential to create a group of consumers who are less inclined to
see the need to switch brands. Ensuring that the specific nuances of brands' products or the region that
products are being used in, such as the hardness of water, can therefore promote greater loyalty.
0 10 20 30 40 50 60 70 80
% of consumers
Base: Brazil: 1,437 internet users aged 16+ who have any responsibility for doing household chores
Source: Kantar Profiles/Mintel, February 2022
Vanish offers tutorials for fabric care and efficient stain removal on
different types of fabrics on its social medias (Brazil).
Scotch Brite and Phylagen partnered to launch the first consumer home
cleanliness test kit, Scotch Clean Scan, which allowed people to swab
their home and determine the cleanliness of it (US).
Similarly, more learned consumers will feel greater confidence that the
products they use that won't harm their health and that they will achieve
superior results. This can help take some of the stress out of chores and
make it a more positive experience to use specific brands.
Base: Brazil: 719 internet users aged 16+ who have any responsibility for doing household chores
Source: Kantar Profiles/Mintel, February 2022
Key takeaways
Key takeaways
Knowledge and understanding
Consumers are becoming more curious and are interested in learning more about the products they
buy and use.
The tools that allow consumers to make better decisions will expand in number and scope, putting
more information into public hands.
Clarity is crucial
Brands and products that adapt to the new information age will succeed – not only in the amount of
information but also clarity and quality.
Consumers will still need guidance, and trusted brands are best placed to provide this guidance.
They will also get better results and will be more likely to stick to the brands they have created an
affinity with.
CLIMATE ADAPTATION
The need to protect the planet will continue, but consumers are also facing the
challenge of dealing with the direct consequences of climate change.
Now
Source: UNHCR
Water shortages
Parts of eastern Africa have have suffered five consecutive failed rainy
seasons, leading to the worst droughts in 40 years.
Winter droughts in France put the country on alert as early as February.
Wildfires
Temperatures increases
Mintel's 2024 Trend Positive Perspectives shows how brands have the
chance to present genuine products and services that fit into the current
reality and help consumers deal with uncertainty.
Adapting to climate change is, and will continue to be, a longer, slower
process than many immediate events in recent years. But adaptation is
still underway, and brands that are prepared for how the planet and
consumers are evolving will be well placed to succeed in the midst of
more potential chaos.
Although done for economic reasons, these behaviours and habits mimic potential future scenarios in
which water supplies are limited and there are more disrupted supply chains due to weather conditions.
None of these 9
0 5 10 15 20 25 30 35 40 45
% of consumers
Base: Brazil: 1,433 internet users aged 16+ who have any responsibility for household care chores; *
1,412 internet users aged 16+ who have any responsibility for household care chores and purchased
household care products in the past 12 months
Source: Kantar Profiles/Mintel, May 2023
Next
59%
microscope
According to UNICEF, half of the world's population could be living in
of Mexican adults are
areas facing water scarcity by 2025. Inevitably, water is going to
concerned about water
become a much bigger issue for consumers to face over the coming
shortages
years. Already, water shortages are, on average, the second biggest
concern that people around the world have, after climate change.
Consumers will need to deal with getting chores done with less water
freedom, putting product innovation that allows consumers to use less
water at the forefront. In addition, manufacturers reducing their own
water consumption and being more water responsible will save their
own costs and boost their reputation.
Waterless cleaner
Fast rinse
Dirty Labs Free & Clear Bio Enzyme Laundry Booster with Phytalase
claims to feature a groundbreaking enzyme that breaks down biological
stains like sweat, blood and body grime to prevent yellow sweat stains
and "permastank" (US).
Hard surfaces
Aircare
Fabrics
According to the WHO, over 4.2 million cases of dengue were reported in
2022, compared to just half a million in 2000. Across Latin America,
countries like Argentina, Brazil, Paraguay and Peru saw an explosion of
Brazil's Ministry of Health cases in the first two months of 2024, with some of them declaring an
alerts to increase of dengue emergency in much of the country.
cases
Even more harmless pests like houseflies are expected to live longer and
breed more rapidly under conditions brought about by climate change –
driving greater need for products to deal with in-home appearances.
Long-lasting repellent
Flora Casa Ecologica Organic Air Purifier Spray is claimed to purify and
refresh the air in environments polluted by smog and smoke. It's ideal
for any environment and neutralises bad odours (Italy).
Anti-pollution laundry
Sunlight Floral Bliss Perfumed After Wash is said to get rid of seven
stubborn odours including sweat smell, musty smell, smell of pollution,
smell of smoke, onion smell and body odour (Sri Lanka).
33
33
Spots/acne 35
40
45
48
19
14
Allergic reaction (eg rash, hives) 21
20
18
21
15
10
Skin redness 18
19
24
23
10
4
Rosacea 10
6
7
9
10
7
Dermatitis/eczema 12
14
11
10
0 10 20 30 40 50 60
% of consumers
In particular, products used with the hands, like washing-up liquids, will have the opportunity to increase their
handcare proposition.
Global: launches of household care products carrying allergy and skin-related claims, 2018-24
70
6.3 6.2 6.3 6.2
6.0
60
5.5
50
% of launches
40
3.6 3.5
3.3
3.1
30 2.7 2.7 2.7
2.4 2.5
2.3 2.3 2.2
20
10
Feb 2018-Jan Feb 2019-Jan Feb 2020-Jan Feb 2021-Jan Feb 2022-Jan Feb 2023-Jan
2019 2020 2021 2022 2023 2024
Fonte: Mintel GNPD, February 2018-January 2024
Gentle on skin
Dirty Labs Free & Clear Bio Laundry Detergent is bio-based, non-toxic
and biodegradable, being a good alternative for sensitive skin, clothes
and the planet. It is certified by the National Eczema Association and
EWG Verified (US).
Future
1.2 billion
patterns
Many consumers impacted by extreme weather events or natural
people could be
disasters are displaced on a temporary basis until rains return, floods
displaced globally by
clear or wildfires are brought under control.
2050
However, as the frequency of such events are expected to increase,
more people will look to permanently move to new areas where they
can foresee a more stable and positive future for themselves and their
families.
In parts of the world where air conditioning is less prevalent, there is even greater potential for take up of air
conditioning.
This will impact the use of aircare products but also drive the use of maintenance products.
54
Brazil 25
21
38
Mexico 32
30
0 5 10 15 20 25 30 35 40 45 50 55 60
% of consumers
Base: Brazil: 1,000 internet users aged 16+; Mexico: 1,000 internet users aged 18+
Source: Kantar Profiles/Mintel Consulting Sustainability Barometer; Offerwise/Mintel Consulting
Sustainability Barometer, April 2023
WATER WASTE
The circularity of water will boost greywater
62%
claims
of Brazilians have Water scarcity will put greater focus on making water go as far as is
actively reduced water possible, including the recycling of water.
waste, including Greywater claims are relatively rare on household care products – just
reusing water 1% of laundry, dish, or surface care product launches globally in 12
months to September 2023 carried reference to greywater – and are
largely limited to areas of Asia, Oceania and North America.
Key takeaways
Key takeaways
Exposure to climate change is growing
Consumers are having to face the direct consequences of climate change on a more frequent basis.
As well as coming together to prevent further damage, brands can also help consumers deal with the
consequences amid uncertainty.
At the same time, warmer temperatures and an increased frequency of natural disasters will create new
cases for innovation.
Brands with a local understanding of conditions and their consumers will benefit as different habits move
into new regions.
Disclaimer
This is marketing intelligence published by Mintel.
The consumer research exclusively commissioned
by Mintel was conducted by a licensed market
survey agent (see Research Methodology for more
information).
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