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Tentothe sentence again, Why ithe word and sessed? v wshowa conasting ke © tomeonvery —e—-—e——0—-—0——0— —0—- —-e——0——0— Listen for emphasis Listen and choose the correct answer. eo ‘Thorson awesome eo O thare ©0900-0900 Listen for emphasis Listen again and choose the correct answer. oe Trotson awesome Mea yi te word wesome stresses?0-0-0090 0-00-90 isc eareuay parts ote conveteanon aoter: the senate sees ct Inve partf the leszn, youl hear parte of he peda you Intenedton theloet actvty gain Te wl rovde you wth examples of emphasing na ee jue oy nen yaa axlaned tat ae aks people obaut thee Fevomte wings to themean event? “Thats on[v ewezome ise! Top Nexo tsen to ter conversion again. —o—_—o—. 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Complete the sentences. o-— Ao yea ie nah obo the ite touches. |t © Correct onswerss gems ary fraser year-old il who lowes saws. thot war saber avered. and wos shped ks coveryne [5 fove = ) that Benny: We, ne boy ot loved, butnot everyone kes srowoerres ‘Wo wore propre fr hat though and hal cme chaclat cupcakes on ‘msde rev now Jott wh ent gs fel v worn Jv erent se se Andi tne gusts dent havea goed time your Jeonportedin the en Fring a blonce 23.9863Inti port ofthe lesson, youre going te practice te expressions you — Jeomed Ft cee what you can remember. Complete the expressions er suggesting deo ‘Suggesting am idea vrat |{ geoe ( coreet nawers: thing oayta| worth |e 4.908 approach ‘ting |consderna ‘Complete the expressions, New complete he expression for anoning terest ‘Showing interes x Thos evexyonetoves tat conc answers Dove Poem Some Perr 0-0-0 Recd the conversation. Then choose the correct answer ‘For theretieent party. were going to boke inva cokes foreach 1: Totsounds goed Another thing you could os lve everyone ayeer paneer. Tonk about the sentence bol What speaker dang? (© eareeng with speaker deaComplete the sentence. —o——0—-—0——0——0— Complete the conversation ‘earth |tohaw cae, but ed get sme hal | © correct answer: —o——0——0——0——0—-—0— Complete the conversation. Eig: in going to ave reer ty they pry fabulous ea tbat venone| shatPe —o——e——2——0——e——0——0— LUsten and choose the correct ancwer. lethe karaoke machine aays.@auccess? 1 Yes. peopl roy snana © conect answer: © No.nebedy tas karaoke —e——0——0——0—-—0— 000 Complete the conversation. “Amando: What aid you do you party os your? aober We ha a coking etcon party, We mae @ cake taper an than T © Sree companng vensee O Se wontsto hep te, Ow Complete the expressions. Sere: Do you nave ony tes for wher an hove my bethoy party? Leecwat[ ¥ one |{w tng you can dos oko en ua ‘vere. You donthave fo chore o retourant sara v wine of v fobs Jct Toai[ oom Jerre rele etbe —0--0--0-—0— Lite oer ener ereTeN FTE wo i showing interest nies? O Pete =. ~0--0--0--0—-—0— Bb a= Put the words inthe correct order. Pedro: anther yu con th dtl everyone to dress othe ewe © Commer anewer: “Another hing you con do is —9—-—9——o— : a ‘Tap Show to read an article. Then choose al the correct answers. ‘The are aves ase to people who ned to make a complaint inet yp of complaints does the wrtar gis oauiea about? tte complins (© correct anewers: phone complointsDe —0-—0-—0-—0-—-0— Ee ‘Top Show to read the orticle again. Then choose the correct answer The witer gh sme pectic examples of cutemer robes O You drop « product and accidentally step on it bc —o—-—0— 0-0-0 reasons ond acceptable reasons or cemplaning. whl thes are nat. t [Chocte the corectlabe foreach compo + ending e phone sevice contoct early o change toa cheer ene + enaing ocontoct because yer getting poo cell pone sence © Correct answers 1 Not val luck ond accidental stepping onit{ Vo 4 Not vad king when you sett dow genty| Vel Val stoned when yourecowe | x Nerve ‘Tap Show to read the article again. Then choose all the correct answers ‘Tha water ders two tes of complaint: thece tat you ake by one, and tose you make n wna eter er ema) ich ofthese tps opi ony to empl rade nwt? © Comectanewere Keep copies Ince your eta—0——0——0——0—-—0-—- 0-0-0 Identity writer's purposes Choose the correct answer Now tet youve thought about the content of he ace es thnk about soy te wter rie O coreceonsee twave tps onhow to complain “tec ies aco te comptin wane tps on hota complain etfectvey 0-9-0000 —0- 0-0 i an Identify writer's purpose: Choose the correct answer. “Trea offers odes on what to complain about orl how to make @| compli Wry docs oe water thnk readers need ths oace? © becouse companies get hundred of compiaints that aren't val ld complain ropes of unaneweree iy complaints 0) becouse customer srice workers or stressed ot by body —0——0e-—0——0— 0-0-0 0-0-0 ax “where vnto for number at rearons:to entertain to persed, tinrm to decrbe ond en, ‘The purpose of novels and short storiesis [v toenertan + | ‘The purpore of travel gules is ‘The purpore of advertisements i=Top Show to read « letter of complaint. Then choose the correct answer. Pee Ken's etter of complaint tothe customer sence manager f Markus Appiances hat the main probe? © correct onzwer ‘The wosking machine doesnt Jo machine dacut have any powes ove any power oe : hing wrong wth the power inhi house ‘Tap Show to read the letter again, Choose all the correct answers. [smanogerwas unten. © correct answer: ~ 11 The washing machine dese’. 2 Te company's edvertising lent comect 3 The sales manager wa “nina pony'socbertaing nt cect, —o——o——0——o— Choose all the correct answers, (Do you remember te np fr wartng 9 complantleter that you read neo those tips wot awe out what you wont to chive (© core enewer:De —o——0——0——0——0——0— p aan ‘Think critically: Tap Show to read the letter again. Choose Yes or No, Leesa # Ken used the tps that you eared arr nh eter (© Correct enewers 2Ve —e——o——o——0——0— —0— —o——0— L cre caret ore erect on nce bought e weshng machine butt tuned out to be au” “ve satan boushte woshing macine. tuned ou tbe fol.” © corretonawer —o——0——0——0——0——0— —0——0——0— 0 ; ‘Wht kinda words musing em each a these santences? You con tp ‘Show to compors the sentences wth what Ken wrote in hist “checked the connection” “This frogmentismisina| % econuncton “Mectne ht no power” “Tris fogmentis missing| % aproncun © comectonewers: Laproncun poses sna] x anartcle | A). 90 othe net seren wo prctc what yeu eared ‘bout sur on sentences ond sentence ragments,az “Tap Show te ea a eter of complain. Complete the sentences, Thee are twe ext onions co Thesoup was | x ruined Geman The dees wos probabiy| %€ ld oe perenne} Te server was) X lote —0——0——0——0— i ax Tap Show to read two versions ofthe begining ofthe letter of complaint. Then compete ‘the sentences. Cone problem ith te frat date that contains = aan ‘Tap Show to read anether part of the writer’s frst draft. Choose the correct answer. ‘net the prone wt this poreazoph? © revo sentences—o——o——0——0——0——0— a= Complete the paragraph. Improve this fond make ia formal piece of wring without erence trogen. ‘tere Sot down atourtble. | x them | nonced tht cur gisses ond We | immediate asked aur server Mero to forciean ones | x Them | seemed thet te snot Potente v we Jade eon ttiware Read port ofthe letter. Then choose the correct answer. ay site ores he Tusean tomate soup os an appetizer when Rares lotr ahat-hour wat Moree pu ton the obec cross hat i lets port othe eter cere? © No.ninedes a setence ogment e000 e000 a Read part of the letter. Then choose the correct answer. -Vuhen tls ares thathe shouldbe mare careu he sald "Ws ot 0p. Ie ceme out whan you wash te dress tus port of he letercoret? XN Reet ann fomentDO —e——0——0——0—-—0— 0 0——0——0— ead part of the letter. Then choose the correct answer. “ty wile and find is unacceptble. The dress is probly tuned So ‘wos ouranawersry evening out* lets porto the eter comet? © Correct answer: © No.incies a sentence ragment. Dn —e——0——0——0——0——0— 0000 Read port ofthe letter. Then choose the correct answer "ols tel het you shou an your servers tobe more etl and more pote: let part tne tareaect? © Noveinetues sentence tegment —e——0——0——0— 0-0-0000 —0— a Read part of the letter. Then choose the correct answer. “would be orate you woul refund the cost ofthe meat ($8978) ae “contbute an adetional $25 tomer the cos of dy-leaing my wes ‘rer. ok forte heoring from you bythe endo he week” © Comectonswer:Complete the sentences. otthese sentences fomartat da, Whos wrong with hen? trunon 3 period / conjunction 4 fragment Be these problems di Casa have? © Correct answers - unhelpful stat averting items missing from room oly 00m fort —o——o——o——o— i . esenbes eveidcomploint| x Pare || Por D © correctanswers: arane 7 artoa —e——o——_o—_ o_o 0 i ‘Tap Show to ead the letter again and complete the sentences, Cae eter [J wor ~ ] ote an sone Sorting stokes ert ~0--0--0- i. IT ens cceres scans turd ot my tings wee (pei up |i ond ook ge fs he tha ikem stuttone{ v genset} Sa ten sow he wtih reese Kel forme owed Ico v arenge ] my ‘ont con to Show to se terest fhe veel Vocabulary review: Choose the correct options. InLesson 2 you eed weds and pease forty cout progress Lets ee sme of hem now Mah the wes and pases with thee ‘opposites (© Correct answers: 1 thoroushiy sudden 3 successfully ‘i ate crn freDt ~0--0--0--0--0- Put the words inthe correct order to form a question. Do you eve your things he ot ver conrectonswer: ws ave your Binge lover the : Complete the sentence. ng deta plans very Pp nce mings heey comctonswer - expected } ~0--0--0--0--0--0--0- ‘Complete the sentence, pin tte nny benaherin[X aongrnen Jere © conrct onewer ok youre ong for phosetieaDe 0--0--0--0--0--0--0--0- Complete the sentence. someone s dong something with [« pace ~ J. stmeans theyre good © Correct anewer: be 0--0--0--0--0--0--0--0--0- Complete the conversation. ‘AcCoutyoupstyourshits| ¥ oway |?They‘eat| > yp | thetng © Correct answers Leway Brtnem| x over }row.! wor ust wating for them to au fre ~0--0--0--0--0--0--0--0--0--0— Complete the sentence. 4 ono si. you shuld doit on your ov (© corect newer0--0--0--0--0--0--0--0--0--0--0- Complete the conversation, ‘As Te conference oom sient ready, We need | jumble them up ‘the ches so hat they orn neat ows. (:Abotly. And wat cbout the handouts? Lats te up | bythe having hem on ech a. They lock messy onthe correct onewere: ne wp 2p traning pla wil ged to moke sure we dont Shumble tem vp pte |-tnee or te dere anes ond ts impotent ~©--0--0--0--0--0--0--0--0--0--0--0- ax Reed the conversation and then choose True or False. \Weman: Am going to foster ou? Man: Yes smn leant kep up wth yout Youge on ahead dont et me Jee -0--0--0--0--0--0--0--0--0--0--0--9--- Complete the sentence, rahi int the dresser Why 0 conrectonswer: them ana put them m net?0--0--0--0--0--0--0--0--0--0--0--0--0--c- Complete the sentence. My presentation aint go very [x steaaiy « J. 1fexgot what wos ee -0--0--0--0--0--0--0--0--0--0--0--8--0--0--0- Complete the words to complete the definitions 1 effectively aves) sraaualyorin tases 2 ited emclemty |-inewey hat works weltend dost weste tine or —o——o— Complete the sentence with the correct form ofthe verb in parentheses. © correct anew: (ve problems with—o——0——o— Complete the sentence. cttochonge dasres butshewes| v forced |tobyher —o——0——0——0o— Listen and complete the sentence, Use « modal-like expression. —e——e——o——0——0— Look at the photo and complete the sentence. ses [oboe - ) tojump.Dn —o——0——0——0—-—0——0— Complete the conversation, ‘Actoeyou| ¥ they |tomoke tte the hakereser' tomorow? bod eld solthinkin| w unity |'oge, —o——2——e——0——0——0-——0— Complete the sentence, —0——0——0——0——0——0——0——0— Complete the sentence. renentweek| ¥ wa | befor reoung—0——0——0——0— 00-000 azz Complete the sentence. ESB oo —o——0o——0——0—_0— 0900-0 Complete the sentence. | see wort heme or mabe ut ge ste —o——0— 0-0-0000 000 Complete the sentence with the correct form of the verb in parentheses. © correct answer: rest yean.| [3 sudveg_ | (uy) nenlege,—o——o— Listening ski: Recognize emphasis. Listen and choose the correct answer. Jone! tain ith Ls about some portant vistors to thes compen: Winer one ging ota the ers? ‘9 atrodtona retourant © tea tradtona restaurant dnntown —o——o—. —o— ° «a me we © boa esearch about adoro ood. ie dns i recorrend int the ester? correct ancwers: 1 The estomers are coming ctr thon expected ‘special det. 23 Sethe vistors com see ile Listen again and choose the correct answer. ‘yy do yout Luss sugges walang back rem te restouant long—o——e——o——o——o— LUsten. Choose all the correct answers, 6 Conc enemas sa D vee J eer —o——o——9—-—0——0——0— Listen again. Choose the correct answer. oe wwe. on wert words stesse? © tomecn very ‘Speaking skills: Suggest and show interest n ideas. Complete the sentences, There is one extra word. Inths lesson yeu practiced suggesting and showing interest meas Lets even the phases yeulearod. Ietevervone wal x wort ) that (© corect nswers to caw someone's teeing 2 rem ° |eonsiering—0——o—— 000000 Complete the conversation. Sam: Abcoey.mmy opnien| v ereatng |on expenence sa good ee —0——0——0——0——0——0——0——0——0— Ay ploreing You want peope treme your Listen and choose al the correct responses, © correct anon: thing we on dos plan fr the fue Int fabulous ee! —_o——e——_0——_0—_—_0——0—- Complete the conver ‘A: Shall we bring some refreshments to the m) I @ Correct answers: 2ewesome 3 onthe thing idea. And «@ cake. It's Nora's birthday.lentiy the writer's purpose. Tap Show to read the letter. Then complete the sentence. —0—-—e——0— i az Tap Show to read the letter again. Choose the correct answer. © Hts estonay worded eter ofcomplant om a very unharey © comrect answer: bt fo eter of compl fom a most satisied Ie. strongly worded letter of complaint ome avery une ot cempmants roma nappy customer —0——2——0——o— i War tings does Kate complain about? « DD cleanness D price Y room temperature—e—-—o——0—-—0—-—o— ‘Tap Show to read the letter again, Choose the correct answer, ‘What oes Kote wont frm the hotel manager? © tr money back © Conectanewer her money back D) aepaecy —e——e—— 00000 Read the sentences. Then choose the correct answer. anc at part of Kate's test at of her estar compan “ower pemapa te wees thing, We were unable to le” (© conect answer: » fee Tio includes 0 sentence agent. —o——o——0——0— 000-00 Read the sentences. Then choose the correct answer Lookot another pero Hates ht dat her ete. "Te wasimposste totem of te hectina. our room war eal hot al ight (© Comect answer: ~ No. itinudes sentence O Notices sentence framents—0——e——0——0——_0——0——0—0——0——0— c Read the sentences. Then choose the correct answer. Lookat onothor part of Kate’ te ato er etter “nadditen. was wemendously oud outside, ou room was opposte 3 © Not includes sentence fragments. DS _————————————————————— Choose the correct answer. Read some sentences frm another ter of complain. ‘whic sentence coree? [© The shower wor onether prablem.Itwar impossible to conta the semperature © Comrectanswer Te shower was another problem. eas impossible to contrat ene — os he werst problem. war train cle © The shower wos the worst thing. wa in -0--0- Watch the video and choose all the correct answers, motos about sree coved by being raging? ioe cc tb I-0--0--0- Watch part ofthe video again and choose the correct answer. (© When nae work pace ie sorgonized, (© when ney nave te counton other people ot rk ~--0--0--0- ‘Watch the video again end choose the correct answer.fees -0--8--0--0--0--0- ax ‘Watch the video again and choose the correct answer. O tok O see on ‘Watch the video again and choose the carect answer. O Hears ndoors when es test © He dear need any extra equpment io eteve sess De 0--0--0--0--0--0- 9-0 a Watch part ofthe video again, Complete the sentences. Inthisneichborheod, [ee] matesme [x help] i © Correct encwers speed of te trate Ana 2atressed connec you must (x over_} meney actin look twice-0--9--0--0--0--0--0--0--0— LO acon ae ‘Watch part ofthe video again. Complete the sentences. 0 correct encwers: a6 moybe when youremeeting ofa ot ~0--0--0--0--0--0--0--0--0--0- ‘Watch part of the video again. Complete the sentences onethingthet [x oie ) evessedis when have lett se © corect answers: very [over oftme. And heres not et ot people aoe 0--0--0--0--0--0--9--0--0--0--0--0- Listen and choose all the correct answers, © Correct answers = pains ojo living in a messy epartment rested in hr room ‘What two tings has se dane to deol wis he stress?es ~0--0--9--0--0--0--9--0--0--0--9--0--0- LUsten again and complete the paragraph. ‘one hng that makes me stessedis when my aparmenis| x leave © correct answers Adsorganzee plore Sy space -0--0--0--0--0--0--0--0--0--0--0--0- 8-0 LUsten again and complete the paragraph. veer [MERRSEEEE ESTO —0--0--0--0--0--0--0--0--0--0--0--9- 9-0-0 Listen again ond complete the paragraph. © Correct answers: