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WELCOME!

From this moment on, you are part of our great team of collaborators. Your
qualities and abilities have allowed you to be considered for admission to this
CANADIAN SCHOOL® educational campus. We believe that your
contribution is going to be very important in the operations of this institution.

The people who are already a part of CANADIAN SCHOOL® feel as part of a
great family where we wish that an environment of cordiality and trust
prevails.

We congratulate you! We are pleased to have you with us, and we expect
that when you are done with the process of induction, you become an
active part of our work team.

In CANADIAN SCHOOL® we aim to develop as human beings and at the

same time participate in achieving the mission. The constant improvement
constitutes one of our challenges and to accomplish it we work hard,
carefully and responsibly with the purpose of being better every day as a
human being and as a company that shoulders a leadership position.

When deciding to belong to our institution, you have undertaken a series of

duties and responsibilities that you need to honor and respect, and at the
same time you have also acquired rights that will be pleased to consent.

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 TABLE OF CONTENT

MISSION AND VISION CANADIAN SCHOOL® ............................................................................. 6

1. SCHOOL INFORMATION ......................................................................................................... 11
1.1. School Structure .............................................................................................................. 11
1.1.1. School Shedule ............................................................................................................ 11
1.1.2. Other Services Hours ............................................................................................... 11
1.2. Homework Policy............................................................................................................. 12
1.3.1. Parent Roles and Responsibilities with Student Homework ................................ 12
1.3.2. Homework Classification ........................................................................................ 12
1.4. Use of Agendas ............................................................................................................... 13
1.5. SEP Scholarships ............................................................................................................... 13
1.6. Flag Ceremony ................................................................................................................ 13
1.7. Classroom Visits................................................................................................................ 14
1.8. Field Trips .......................................................................................................................... 14
1.9. Birthday Celebrations ..................................................................................................... 15
2. HUMAN RESOURCES ............................................................................................................... 16
2.1. Arrival and Departure of Staff........................................................................................ 16
2.1.1. Usage of Identity Badge ........................................................................................ 17
2.1.2. Reporting to School ................................................................................................ 17
2.2. Staff Breaks ....................................................................................................................... 18
2.3. Staff Professional Learning (Academic Staff) .............................................................. 18
2.4. Teacher Responsibilities .................................................................................................. 18
2.4.1. Student Safety............................................................................................................... 18
2.4.2. Confidentiality .............................................................................................................. 18
2.4.3. Privacy and Release of Information ........................................................................... 19
2.4. Special Events .................................................................................................................. 19
2.5. Medical Insurance .......................................................................................................... 19
2.6. Staff Absences ................................................................................................................. 20
2.7.1. Justifying Absences ...................................................................................................... 20
2.7. Dress Code ....................................................................................................................... 22
2.8. Cultural orientation (Foreign Staff) ................................................................................ 23
3. ACADEMIC TOPICS................................................................................................................. 23
3.1. Learning Objectives ........................................................................................................ 23

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 3.2. Religion ............................................................................................................................. 24
3.3. Curriculum ........................................................................................................................ 24
3.4. The Canadian School Way Program ............................................................................ 24
3.5. Classroom Composition Procedures ............................................................................ 26
3.5.1. Classroom Expectations and Agreements .......................................................... 26
3.5.2. Playground Expectations ....................................................................................... 26
3.6. Curriculum Planning/Unit Lesson Plans ......................................................................... 27
3.6.1. Lesson Planning ....................................................................................................... 27
3.7. Student Assessment ........................................................................................................ 27
3.7.1. Procedures ............................................................................................................... 28
3.7.2. Evidence of Learning .............................................................................................. 29
3.7.3. Report Cards ............................................................................................................ 29
3.8. Evaluations ....................................................................................................................... 29
3.8.1. Required Evaluations/Assessments ....................................................................... 29
3.9. Special Programming and IPPs ..................................................................................... 29
3.10. Inclusive Education ..................................................................................................... 30
3.11. Additional Program Classes ....................................................................................... 30
3.11.1. Early Years Toy/Book Day ................................................................................... 30
3.11.2. Extracurricular Classes ........................................................................................ 31
3.12. Extra-Curricular Eagle’s Nest Service ........................................................................ 31
4. TEACHING STAFF GUIDELINES ................................................................................................ 32
4.1. English Immersion ............................................................................................................ 32
4.2. Teacher’s Code of Professional Conduct .................................................................... 32
4.2.1. In Relation to Students ............................................................................................ 32
4.2.2. In relation to School Authorities ............................................................................. 33
4.2.3. Relationship with Colleagues................................................................................. 33
4.2.4. Work Ethic................................................................................................................. 33
4.2.5. Commitment to Excellence ................................................................................... 34
4.2.6. Staff Supervision and Evaluation ........................................................................... 35
4.2.7. Use of Technology ................................................................................................... 35
4.3. Student Code of Conduct ............................................................................................. 35
4.3.1. Academic Honesty ................................................................................................. 36
5. SCHOOL SERVICES .................................................................................................................. 37
5.1. School Cafeteria ............................................................................................................. 37
5.2. Lost and Found ................................................................................................................ 37

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 6. SECURITY .................................................................................................................................. 37
6.1. Entry and Dismissal Process ............................................................................................ 37
6.1.1. Vehicle Card-Tarjetón ............................................................................................ 38
6.1.2. ID Cards .................................................................................................................... 38
6.1.3. Extra-Curricular Dismissal Process .......................................................................... 39
6.2. Use of Vialidad Tool ........................................................................................................ 39
6.3. Evacuation and Safety Drills .......................................................................................... 39
7. INSTITUTIONAL COMMUNICATION ........................................................................................ 40
7.1. Communication with Parents ........................................................................................ 40
7.2. Official Communication Channels ............................................................................... 41
7.3. Communication Guidelines ........................................................................................... 41
7.4. Parent Meetings .............................................................................................................. 42
7.5. Electronic Devices........................................................................................................... 42
7.5.1. Use of Cell Phones ................................................................................................... 42
7.5.2. Staff Use of Cell Phone ........................................................................................... 43
7.6. E-mail Policy ..................................................................................................................... 43
7.6.1. Hours of Staff Operation and Response to E-mail ............................................... 43
7.7. Parent Need to Know Bulletin – PN2K ........................................................................... 44
7.8. Social Media Policy ......................................................................................................... 44
7.8.1. Guidelines for Users of Social Media ..................................................................... 44
7.8.2. Disciplinary Action ................................................................................................... 45
7.9. Parents .............................................................................................................................. 45
7.10. Canadian School Visual Identity and the Use of Logos ......................................... 45
7.10.1. School Correspondence and Electronic Signatures ...................................... 46
7.10.2. Canadian School Connected .......................................................................... 46
7.11. School Closure ............................................................................................................. 46
8. HEALTH ..................................................................................................................................... 47
8.1. Emergency Form ............................................................................................................. 47
8.2. Health Services ................................................................................................................ 47
8.2.1. Accidents ................................................................................................................. 48
8.2.2. Hospital Transportation ........................................................................................... 48
8.2.3. Orthopedic & Rehabilitation Supplies .................................................................. 48
8.2.4. Sending a Student Home ....................................................................................... 48
8.3. Health Office Visits .......................................................................................................... 49
9. EMERGENCY DRILLS ................................................................................................................ 50

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 MISSION AND VISION CANADIAN SCHOOL®

To develop:

• Ethical citizens

• Independent Thinkers

OUR • Responsible Individuals

• Effective Communicators
MISSION • Creative Problem Solvers

• Lifelong Learners

• To Be the Leader of tomorrow.

OUR To transform Mexico, through

VISION education.

• Respect

OUR •
•
Love
Responsibility
• Honesty
VALUES •
•
Tolerance
Cooperation

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 Canadian School® has developed a program that includes a
comprehensive education in values that serves as the basis
for the operation of our school. Staff members and
administrators implement and promote six core values
through a program, which is called “The Canadian School
Way”.

PRIVACY NOTICE

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 MESSAGE FROM
PILAR PONZ
Dean of Canadian School®

Dear Teachers and Staff,

As the new Head of School, I am thrilled and honored to join this exceptional
team at the start of this promising school year. Before we embark on this
exciting journey together, I would like to take a moment to express my
gratitude for the remarkable work and achievements you have
accomplished in the past. Your dedication and commitment to our students'
growth and development have truly made a positive impact on their lives.

As we step into this new academic year, let us reaffirm our shared mission to
provide the best possible education and support to our students. Our
collective efforts and collaboration play a crucial role in shaping the future
of our young learners. Together, we will empower them to become curious,
confident, and compassionate individuals ready to take on the challenges
of the world.

I have high expectations for the achievements our students will make this
year, and I know that we have the capacity to inspire greatness in every one
of them. As educators and staff members, you are the heart of this institution,
and your dedication to fostering a nurturing and intellectually stimulating
environment will be the key to our students' growth.

Let us embrace innovation and embrace new ideas that will further enhance
the learning experience for our students. I encourage open communication
and a willingness to support each other as we strive for excellence.

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 Thank you for your hard work, unwavering commitment, and the passion you
bring to our school community. Together, let us make this school year an
extraordinary one, full of accomplishments and success for our students.

Wishing you all a fantastic and fulfilling school year ahead!

Sincerely,

María del Pilar Ponz Laguna.

Head of Academics.
Canadian School Group.

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 MESSAGE FROM
Head Principal
Canadian School®
Guadalajara

At Canadian School®, we believe that we have a fundamental role in

society in that we have the privilege and duty of fostering responsible
citizenship, critical thinking, and leadership skills in our youth. As such, we
have an essential role in shaping our society’s future. In a continuously
evolving world, we must be cognizant of the changes going on around us,
and in turn review, assess, and revise our educational policies and practices
to ensure that we are effectively serving our student population.

As we continue to expand our school program, we will refocus our efforts and
resources across all divisions to build on both our numeracy and literacy
programs, whilst providing a greater range of learning opportunities in
Science, Technology, Engineering, Art, and Mathematics (STEAM). In
continuing to embrace Alberta Education’s Student Competencies, we will
prepare our students with the 21st Century skills they will need in their futures,
while providing them with further opportunities to understand their own
learning and take greater leadership in their own educational paths.

As a school we consistently strive to understand, value, and support all

members of our community. In working together as a team, we will best be
able to execute Canadian School’s mission and continue to provide a
positive, productive, and caring learning environment for our students.

We look forward to continuing to support one another and serve as partners

in the important work of educating our students.

Warm regards.

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 1. SCHOOL INFORMATION

1.1. School Structure

SECTIONS GRADES

Toddlers, Nursery, Junior Kinder &

Early Years
Senior Kinder
Elementary G1, G2, G3, G4, G5

Junior High G6, G7, G8

High School G9, G10, G11, G12

1.1.1. School Shedule

GRADE SCHOOL HOURS

Toddlers 8:45 a.m. – 12:45 p.m.

Nursery 8:45 a.m. – 1:15 p.m.
Junior kinder 8:45 a.m. – 1:15 p.m.
Senior Kinder 7:55 a.m. – 1:15 p.m.
G1 – G5 7:55a.m. – 2:15 p.m.
G6 – G8 7:45 a.m. – 2:10 p.m.
G9 – G12 7:45 a.m. – 3:30 p.m.

1.1.2. Other Services Hours

OTHER SERVICES HOURS

Eagle’s Nest 1:45 p.m. – 2:45 p.m.

Extracurricular Early Years 1:30 p.m. – 2:30 p.m.

Extracurricular Elementary I 3:00 p.m. – 4:00 p.m.

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 Extracurricular Elementary II 3:00 a.m. – 4:00 p.m.

Extracurricular Junior High 3:00 a.m. – 4:00 p.m.

High School Flex 3:00 p.m. – 3:30 p.m.

1.2. Homework Policy

The amount of homework assigned to students should be differentiated
according to age, developmental stage, and grade level along a
continuum. At all levels, the time a student spends on homework may vary
based on the purpose of the homework; individual needs and capacity
should always be considered. Projects should be completed at school in
order to be part of the assessed grade for the subject area. Homework is
considered in evaluating your child’s learning skills and work habits and is
assessed in this context.

1.3.1. Parent Roles and Responsibilities with Student

Homework
Parents are educational partners with the school. Homework is one of the
options parents have to support their child’s learning. Homework provides
parents with opportunities to:
- Encourage, supervise to ensure that students practice skills at home.
- Deepen their understanding of how their child is doing.
- Model the family´s commitment to education; and
- Provide appropriate coaching and mentoring.

1.3.2. Homework Classification

- Practice: Homework reviews and reinforces skills and concepts taught
during instructional time.
- Completion: Homework is work assigned during the school day that
was not finished in a reasonable amount of time. This may include, but
is not limited to, a written story or completing a set of questions. In
situations where the majority of students have been unable to
complete an assignment, additional class time should be provided
before it is assigned as homework.
- Enrichment: Extends the learning beyond curriculum expectations
through such activities as completing research related to a student´s
area of interest or undertaking an independent activity agreed upon
with the teacher.

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 - Projects: Relates to the curriculum and occurs when additional time is
required to complete assignments. Project work may be individual or
small group work. Students may be required to gather information or
prepare components of a task to add to an ongoing project at school.
- Home Numeracy practice: All students in elementary will be assigned
home numeracy practice using apps or resources. The amount of
home numeracy practice per week will be different at each grade
level and communicated to parents by teachers and/or student’s
agenda.
- Home Reading: All students in elementary will be assigned home
reading using different apps or resources. The amount of home
reading per week will be different at each grade level and
communicated to parents by teachers. Home reading is a critical part
of student language development in both English and Spanish.
- Tests and Examinations Preparation: Student preparation for
assessments in grades where this applies.

1.4. Use of Agendas

Students in Students in grades 1 to 6 will be issued a school agenda. The
purpose of the agenda is to track long-term assignments, homework and to
communicate with parents. Students will write their assignments into the
agenda daily. Parents should sign their child’s agenda nightly and ensure
that homework is completed daily.

1.5. SEP Scholarships

Canadian School® meets the guidelines of the Secretary of Public Education
and grants scholarships to 5% of the students of our total student enrollment.
The criteria and schedules are set by the Ministry and are met each year.

Information about scholarships is sent to parents annually via

becas.gdl@canadianschool.com.mx as soon as Mexican Secretary of Public
Education (SEP) indicates their official announcement.

Please see the following link for more information:

SEP Requirementscampus

1.6. Flag Ceremony

For Canadian School®, being part of the flag detail is a very significant honor,
since it represents the values, we foster Responsibility, Respect, Honesty,

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 Love, Cooperation, and Tolerance, while also promoting patriotism and
respect to the symbols of the nation. Flag details for each section will be
made available the person in charge of organization on each section.

a) Flag Ceremony in Early Years

One class will lead the Flag Ceremony every week with students preparing a
presentation about a monthly holiday, celebration, or special theme. Each
class is responsible for preparing a presentation related to a six-core value.

b) Flag Ceremony in Elementary and Junior High

The classroom will have assigned different celebrations from Canada and
Mexico to represent along with the Canadian School way values
program. Parents of the class presenting will be invited to attend by a Head
Teacher email.

Classrooms will present on a Canadian School value if there is no special

Mexican or Canadian event or academic celebration.

Flag Ceremonies

1.7. Classroom Visits

We value parental participation in the education of our students. For this
reason, we have some days throughout the school year where parents can
pick up their children at the classroom. This will enable parents to view
activities and projects on display in the classrooms. Parents must present their
ID card before entering the school.

If parents wish to discuss any concerns or the specific achievement of their

children, we request that a separate appointment is booked. This will
facilitate discussing the situation of the child without interruptions.

1.8. Field Trips

Field trips are an important part of our educational program. In order for
students to participate in field trips, a signed authorization signed by the
parent or guardian must be received by the teacher. Payment needs to be
completed by the due date; late payments will NOT be considered, and the
student will not be able to attend the field trip in these cases.

Supervision measures for field trips have been carefully considered. Parents
will be requested to cooperate with the supervision at the as follows:

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 - Toddlers: One adult per two children.
- Nursery: One adult per three children.
- Junior and Senior Kinder: One adult per five children.
- Elementary: One adult per five children.

Click here for the complete Policy:

Field Trip

1.9. Birthday Celebrations

Birthdays are important events in the Early Years and Elementary grades 1-5.
We strongly encourage that healthy foods and snack be brought to the
celebrations. We encourage you to plan a healthy snack with your child that
his/her classmates will enjoy. Sugary sweets should be avoided.

a) General guidelines
- Birthday celebrations at school are optional for Early Years and
Elementary 1-5.
- Celebrations shall be held INSIDE the classroom.
- The following items may not be brought to birthday celebrations:
balloons, disposable dishes, confetti, clowns, piñatas, magicians, or
professional photographers.
- Celebrations held will be for classrooms only, siblings from other grades
will not be permitted to leave their classrooms to participate in their
sibling’s party.
- Birthday celebrations shall take place during classroom lunch time.
- Classroom kits have been prepared for classroom birthday
celebrations with reusable dishware in them. Parents should return the
classroom kit to teachers clean after the celebration. Washing the
dishes in the classroom is not allowed.
- Classroom clean-up after celebrations should be completed rapidly
by parents so that regular instruction can resume promptly.
- Parents may bring party favors; however, the school will not allow those
that promote violence.
- Makeup and temporary tattoos are not permitted in order to avoid
possible allergic skin reactions.

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 b) Guidelines by section
Early Years
Toddler-SK
Individual celebrations.
Arrangements for celebrations
should be made with the classroom
teacher, with at least 2 weeks in
advance.
Parents should arrange to bring
lunch for all students in the
classroom. Teachers shall
encourage parents to plan a
healthy snack with your child that
his/her classmates will enjoy.
Three family members will be
allowed to attend the celebration.
Sugary sweets should be avoided:
cake, muffins, cookies, pie,
donuts, etc.
Elementary
G1 – G5
Monthly birthday celebrations.
Teachers will advise parents of the
day of the birthday celebrations
via e-mail.
Teachers shall encourage parents to
work together to plan monthly
parties. Parents are encouraged to
collaborate to include healthy food
alternatives.
There should only be two adults per
family for each child celebrating a
birthday.
Parents should collaborate
together to share one cake as
well as snacks for the classroom.

2. HUMAN RESOURCES

2.1. Arrival and Departure of Staff

It is expected for staff to arrive on time and be in their designated area on
time. It is important that staff always model punctuality for students. If a staff
member knows that she/he is going to be late, an immediate phone call to
the Section Principal so that duties can be covered. Staff is to remain at
school until the assigned hours have been completed.

- Staff Schedule
SECTION ENTRY DISMISSAL
2:30 p.m.
Early Years 8:00 a.m.
(Except Staff Meeting days)
3:00 p.m.
Senior Kinder 7:30 a.m.
(Except Staff Meeting days)
3:00 p.m.
Elementary 7:30 a.m.
(Except Staff Meeting days)

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 2:45 p.m.
Junior High 7:15 a.m.
(Except Staff Meeting days)

Administrative Staff 8:00 a.m. 4:00 p.m.

Academic Support Staff 7:15 a.m. 3:15 p.m.

- Staff Meetings

SECTION STAFF MEETINGS

Early Years Tuesday 2:30 p.m. to 4:00 p.m.

Elementary 1 to 5 Wednesday 3:00 p.m. to 4:30 p.m.

Junior High 6 to 8 Wednesday 2:45 p.m. to 4:15 p.m.

Junior High 7 to 8 Thursday 2:45 p.m. to 4:15 p.m.

High School 9 to 12 Thursday 2:45 p.m. to 4:00 p.m.

2.1.1. Usage of Identity Badge

Every member of the staff has to swipe the Canadian School® identity badge
in the scanners installed in every access door prior to entering the premises.
In the case of misplacing the identity badge, the staff member is responsible
for reporting it to the security/office.

*If ID is lost, staff must pay for its replacement.

2.1.2. Reporting to School

• Human Resources registers the daily attendance of every member of
the staff. By clocking in and out, Human Resources determines salary
payment.
• It is the responsibility of every member of the staff to clock in and out
with the scanner, as well as justifying any absence to Human Resources to
avoid corresponding deductions.
• In case that a staff member is not able to use the scanner due to
equipment failure, he/she must report to Human Resources.

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 2.2. Staff Breaks
• Teaching Staff
Lunch breaks time will be 30 minutes. The Section Principal will disseminate a
list of breaks at the beginning of the school year. Staff members are expected
to return to their classroom duties on time.

• Administrative, Leadership Team and Maintenance Staff

Every member of the administrative, academic-administrative, leadership
team and maintenance staff is entitled to have a 30-minute breakfast break
within his or her working day.

2.3. Staff Professional Learning (Academic Staff)

During staff meetings, staff professional activities might be offered as well. All
academic staff are expected to attend staff meetings and staff
development sessions.

2.4. Teacher Responsibilities

2.4.1. Student Safety
• Students must be supervised at all times by an adult; students cannot
be left unsupervised at any time.
• Staff must check the areas used by students on a regular basis for
safety hazards and report in writing to the Section Principal.
• All staff must be vigilant to ensure the safety of students. Staff must
model and enforce school expectations at all times.

2.4.2. Confidentiality
● No confidential information related to a student should be release to
other staff members unless your principal or SST consider it is necessary.
• No confidential information related to a student or his/her family may
be released to a third party unless you are certain the person making
the request is the parent or legal guardian. If you are unsure, pass any
such request to the administration team for action.
• Information related to a student is to be shared on a "need to know”
basis only with other teachers, parents and/or third parties, in order to
protect student confidentiality.
• Only the website and social media Apps approved for school use may
be used for posting student photos; no other social network websites
may be used.

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 2.4.3. Privacy and Release of Information
● Schools may not release any information about individual students
without consent from the parent or guardian. Any information shared
by parents with school staff will be confidential.
● Teachers’ personal information should be kept private at all times. No
confidential information related to a staff member may be shared
without the express permission of the staff member.
● Communication with parents should be done through official school
channels and/or parent email address provided by the school.

2.4. Special Events

The school will have events throughout the school year. Staff will help plan
and participate in events to promote the school and to enhance family and
community relationships. Staff will be asked to attend occasionally after
school hours or weekends.

2.5. Medical Insurance

Staff can use medical insurance in the case of an accident or an illness.

a) In the event of an accident

• In the case of an accident during school hours, report immediately to
the nurse’s office or to a hospital, if necessary. The staff member can
report to the hospital within the insurance company network the staff
will receive care in the Emergency Room.
● The staff member will need to secure from the treating doctor a
medical report with the insurance company template in order to be
refunded for the expenses that result from the accident.
● The staff member will have to pay for the expenses at the hospital or
doctor’s office, as well as the tests or treatments that result from his or
her emergency and afterwards apply for reimbursement with
insurance company (please refer to the insurance company policy).
● In order to apply for reimbursement, you must ask for and invoice
(factura) of the services you paid, (consults, medication).
● In order to apply for reimbursement, you must ask for and
● The staff member will receive support from our insurance agent to
apply for reimbursement.

b) In the event of an illness

● If the staff member chooses to use the insurance company major
medical expenses insurance, he/she will have to consult its conditions

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 and policies to make sure that it covers the illness to be treated, as well
as the percentage of coinsurance and deductible that the staff
member will need to cover.

If you have any questions regarding Medical Insurance, staff member should
contact Human Resources.

2.6. Staff Absences

● It is the responsibility of all staff to register in Canadian School
Connected and notify to immediate supervisor all absences (sick days,
personal days and special permission for absences).
● In every case of an absence, a lesson plan must be sent for each class,
provide clear instructions for the day, student information, and student
drop-off and pick-up and supervision duties.
● Substitute teachers should also be left with computer/iPad access and
the photocopy code information.
● Section Principals, coordinators and Human Resources will keep a log
to record staff absences.

2.7.1. Justifying Absences

a) Sick Days
● All staff
In the event of an employee illness, the staff member must contact his/her
principal section and/or his/her respective Section Principal, if applicable.
Staff must do so via email before 6 a.m. If the staff member does not receive
an email confirming the receipt of his/her notification, the staff member
should telephone their supervisor by 7:15 a.m.

In the case where a staff member will be absent due to an illness or accident,
he or she will need to send Human Resources the supporting document
indicating the diagnosis and the rest days issued by his/her attending doctor
through Canadian School Connected.

● Teaching staff
Teachers shall leave a hardcopy and/or email with detailed lesson plans for
the substitute teacher for unplanned absences. For planned absences daily
lessons shall be left on the teacher’s desk for the substitute teacher.

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 In the event that the illness continues additional days, the staff member must
call the direct supervisor on each subsequent day.

Teachers must send daily lesson plans, to the substitute and Section Principal,
for each additional day he/she of absences. Also, the teacher is responsible
to find coverage for supervision and “Vialidad” duties and confirm this
information with the section principal and Prefect.

In the event of a long-term absence, the teacher will collaborate in the

planning with the substitute teacher to ensure continuity for teaching and
learning.

b) Temporary Disabilities
The staff member must present a certificate of temporary disability issued by
a private doctor for a duration of three natural days. In the case that a
greater extension of time is needed, he/she must report to the Mexican Social
Security Institute (IMSS) for a certificate to be issued by said institution (applies
to Mexican nationals). IMSS will then be in charge of applying their policies
and criteria for the payment of the salary of the incapacitated staff member.

c) Medical and Dental Appointments

Medical and dental appointments should be made outside of school
working hours.

d) Family Illness and Emergencies

Staff must contact their immediate supervisor as well as the designated
principal regarding all leaves for family illness or family emergencies.

Please note, immediate supervisor will be responsible for reviewing each

situation in the cases where more than one day of absence is needed.

Human Resource will apply the absence and leave policy.

e) Personal Days
Personal days are a privilege and a courtesy granted to employees from the
employer.

All requests for personal leaves will be evaluated on a case by case basis by
the immediate Supervisor/Section Principal and the school Director by
evaluating the impact on school learning.

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 ● Staff members shall be allowed 5 unpaid personal days, throughout the
school year.
● Personal days will be granted without pay and may not be in
conjunction or consecutive to a major holiday period. Staff may not
take the 5 consecutive days (personal days).
● Staff members must submit the request thorough Connected with as
much anticipation as possible, especially in the case where several
days are requested.
● In the case of one personal day, at least one week's notice is required
to process requests.
● Staff members must wait for authorization, prior to making personal
arrangements.
● Completing the form does not authorize the absence.
● Personal days may not interfere with duties or with the needs of the
school, e.g. during report cards, special events, otherwise, they will not
be authorized by the school.
● School may authorize no more than 2 teaching staff members in the
same division on the same day.
• Personal days will not be granted during the months of August,
September or June. No exceptions.

f) Early Leave and Late Arrival

● The window for Early Leave and Late Arrival is only for 2 hours.
● Arrange coverage.
● This process must be reported through Canadian School Connected.
● Staff may be deducted pay. This will be evaluated on a case by case
basis.

g) Honeymoons and Funerals

● Staff members are entitled to five paid days for the first marriage and
three paid days for funerals. No extension will be made.
● The staff members are also entitled to three paid days in the event of
the death of a direct family member (parent, spouse or children).

**Please note, staff members must request permission from the principal.

2.7. Dress Code

● We should remember that staff members represent the school and the
image portrayed is important.

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 ● Staff at the Canadian School are expected to dress in a professional
manner at all times in order to demonstrate the pride that we have for
our educational institution and for the profession of teaching.
● The staff is expected to comply with the school's dress code.
● In the event that staff and students are going on a field trip, staff should
remember to dress as per for the field trip requirements. Staff should
dress professional manner at all times.
● In the event of cold or inclement weather, staff may dress
appropriately by wearing a sweater, if necessary, over the uniform shirt.

Please consult the following link:

Dress Code

2.8. Cultural orientation (Foreign Staff)

Cultural orientation specifications

3. ACADEMIC TOPICS

3.1. Learning Objectives

At the Canadian School®, we seek to develop socially responsible graduates
with values who are:
● Engaged thinkers.
● Innovators and Creative
● Entrepreneurial

Our students will:

● be ethical and act with integrity and honesty.
● be respectful and self-disciplined.
● be creative and passionate about learning.
● persevere, even in the face of adversity.
● be ethical leaders.
● be skilled and innovative problem solvers.
● be calculated risk takers.

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 In order to reach our goals, the Canadian School® will provide students with
a high-quality education, through cross-curricular learning experiences
focusing on the development of literacy, numeracy skills, school´s core
values, innovation and creativity.

3.2. Religion
The Canadian School® is a secular private school. Students learn universal
virtues and values. The school offers interested families an optional Catholic
religion class option as an extra-curricular class.

3.3. Curriculum
Early Years offers a Reggio Emilia inspired approach to education based on
the flight Alberta’s Early Learning and care framework.

At the Elementary and Junior High levels students receive an English

Immersion education based on the Alberta Program of Studies and the
Mexican Program of Studies as per Secretaría de Educación (SEP).

Alberta Program of Studies – My Childs Learning

Learning to integral Education SEP

Further information about the SEP program, can be received from the SEP
Coordinators:

Early Years: c.chavez@canadianschool.com.mx

Elementary: c.chavez@canadianschool.com.mx
Junior High/High School: a.vazquez@canadianschool.com.mx

3.4. The Canadian School Way Program

Objective 1: Integrate the Canadian School Way into the curriculum.
1.1 Teachers will use The Canadian School Way calendar as a guide
to teach the six core values.
1.2 Teachers will include at least one activity in their weekly
planning, where students work on a learning goal and success
criteria for The Canadian School Way program.

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 1.3 Teachers will assure students learn the phrases (at least two) and
songs (at least one) related to each value, which are included
in The Canadian School Way program.
1.4 When designing the different activities and/or strategies,
teachers will aim to connect each of the values to at least one
of the 7 habits (recommendations included in The Canadian
School Way program).
1.5 During their flag ceremony assemblies, teachers will include a
representation of how children learned the value (of the month)
and how it is connected to the 7 Habits.
1.6 Teachers will plan activities to be developed using the My
Canadian School Way Journals:
• Senior Kinder once a week
• Junior Kinder once every two to three weeks.
• Nursery once every three to four weeks.
• Toddlers once a month.
• Elementary, Junior High, and High School on an ongoing
and regular basis, as part of the Health or CALM curriculum
and through the portfolio framework.

Objective 2: Communicate the learning process of students at The

Canadian School Way.
2.1 Teachers will document the activities and/or projects related to
The Canadian School Way and the teaching of the six core
values in the classroom.
2.2 Teachers will include documentation of The Canadian School
Way and values in their monthly insights, in Early Years (the
corresponding value and habit of the month) and in
Elementary/Junior High as part of classroom newsletters.
2.3 Teachers will offer suggestions to parents on how to develop
understanding of The Canadian School Way at home, through
My Canadian and/or through insights and elementary
newsletters. (Suggestions are included in the My Canadian
School Way program).

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 2.4 Teachers will send the My Canadian School Way Journal home
and expect parents to document how the values and habits are
being lived and taught at home.
2.5 Teachers will include the Overview of The Canadian School Way
programming into their portfolio. (Overview included in The
Canadian School Way program).
2.6 Early Years Teachers in charge of the monthly flag ceremony
can invite one family to share an experience with the Early Years
children of how the values were lived and learned at their home
and/or with their family members.

3.5. Classroom Composition Procedures

The placement of each student into specific class groupings is carefully
considered annually. The Canadian School® professional staff to deliver a
consistent and challenging academic program based upon common grade
level outcomes. The authorities, teachers and Student Success Team
members will be working together to make effectivity decisions for the
benefits of each student. Requests for specific teachers or friends will not be
accommodated.

Classroom Composition

3.5.1. Classroom Expectations and Agreements

All classrooms will have expectations and agreements posted. These will be
age appropriate and written in a language understood by students and
should be shared with parents at the beginning of the school year. The
classroom expectations and agreements will be designed in such a way for
students to develop self-monitoring strategies, responsibility and
accountability for their learning and actions.

3.5.2. Playground Expectations

- Playground expectations are explained to students at the beginning
of the year and are reinforced by classroom teachers on a regular
basis or as needed, as per Student Code of Conduct.
- Should there be recurring issues concerning student play, parents will
be informed, especially in the event of students making unsafe
choices. Parents will be asked to work with the school to implement
behavioral strategies to ensure student success both at home and at

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 the school. In the event of repeated unsafe actions or behaviors, the
Student Code of Conduct policies would be followed.
- Students shall play safely at all times on the playground equipment in
their designated areas.
- Students are expected to respect others at all times. This includes
ensuring that they avoid being physical with each other: do not hit,
trip others or play unsafely.
- Students shall be mindful of their language and use kind words and
polite language between each other.
- Students shall line up at the end of their recess period to enter the
school calmly and quietly.

3.6. Curriculum Planning/Unit Lesson Plans

3.6.1. Lesson Planning
Teachers are responsible for providing a year plan at the beginning of the
school year and provide evidence of lesson planning on a regular basis.

Although everyone has their own lesson plan format that they use or feel
comfortable with, it is important to ensure that all lesson plans include five
elements to ensure a successful learning experience. These five are: linking
prior knowledge, engaging and educating, active learning, reflecting, and
extending learning.

The Section Principal will provide guidelines and criteria as per section.
- Early Years – Plans are to be shared through Google Drive folders.
- Elementary – Plans are to be uploaded to the division share site.
- Junior High – Plans are to be shared through Google Drive folders.
- High School – Plans are be uploaded through Google Classroom or
Google Drive Folders as the Section Principal determined.

3.7. Student Assessment

The Canadian School® is committed to creating a learning environment
where each student is enabled to reach his full academic and social
potential, in an English Immersion environment. The Section Principals and
teachers expect that students pursue their studies with diligence and
develop the attributes with responsibility and accountability towards their
education in order to transition to post-secondary educational programs.

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 Students are encouraged to become responsible for their learning and
accountable in all aspects of their learning and the management of their
learning goals.

3.7.1. Procedures
The teacher shall:
- Ensure that there is a wide range of bias-free assessments that are
respect student differences and reflective of the student population
diversity and different ways to learn.
- All learning activities including all forms of diagnostic, formative, and
summative assessments, shall be linked to the Alberta/SEP learner
outcomes.
- Determine the final level of achievement and communicate it to the
Section Principal, students and parents.

The Section Principal shall:

- Ensure that all assessments are valid, fair, and meaningful.
- Make all grade level placements in consultation with staff based upon
student assessments.

Students are assessed using a different evaluation strategy. These include

observations, quizzes, written work, projects, interviews, performance tasks,
documentation as well as participation in class during classroom discussions.

The study programs and subject area learner outcomes are the basis for all
assessments in Elementary and Junior High classes. Teachers shall use a
variety of assessments in order to inform teaching practices and determine
the level of student achievement in all curricular areas.

Special programming considerations are made for students based upon their
level of achievement in relation to learner outcomes. In the event that
students require an IPP or ISP, students shall be assessed according to
curricula adequations of the IPP and indicated on Report Cards that
program modifications have taken place as well as an ISP that requires a
curricula adaptations per students learning process.

The Canadian School® reports to SEP as well as Alberta Education regarding

student achievement in relation to programming standards.

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 3.7.2. Evidence of Learning
Teachers are required to document the students’ learning in a professional
way. Required documentation may include:
- A journal of special records of achievement, concerns in behavior,
etc.; every entry should be dated.
- A section for anecdotal reports of students.
- Dated checklists, rubrics, etc. to maintain a record of pupil progress.
- Student portfolios.
- Diagnostic, formative and summative assessments.
- Project documentation panels.
- Group site posts.
- Insights and class newsletters. Every entry should be uploaded into dive
binder or folder.

3.7.3. Report Cards

Student progress or achievement is reported to parents in three reporting
terms in Early Years, Elementary and Junior High.

Student Assessment, Achievement and Growth

Standards of Evaluation

3.8. Evaluations
3.8.1. Required Evaluations/Assessments
The Mexican Ministry of Education (SEP) requires that formal assessments take
place during the school year. School will announce dates and which grade
levels are compiled to those evaluations as soon as we receive the proper
information for SEP.

3.9. Special Programming and IPPs

At the Early Years, Elementary, Junior High and High School levels, special
programming considerations are made for students based upon their level of
achievement in relation to learner outcomes.

In the event that students require an IPP (Individual Program Plan), students
shall be assessed according to program modifications of the IPP, which will
be indicated on report cards.

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 3.10. Inclusive Education
The Student Success Team responds to and supports students to optimize their
learning abilities and academic skills, as well as their emotional development
and positive social relationships.

This is a collaborative consultation model where a variety of support for staff,

families and both individual students and entire classrooms are offered. The
Student Success Team follows an inclusive model and embraces diversity and
learner differences for promoting equal opportunities for all learners.

The Student Success Team consists of the following staff members:

1) Learning Coaches are available for cognitive development and
academic success
2) Counseling is available for personal/social-emotional support and
counseling and guidance services.
3) Section Principals oversee and monitor the student success program
for each section.
4) The Inclusive Education Coordinator provides consultative services
and supports all processes related to student success.

The Student Success Team works together to provide the school community
with the proper support and services in collaboration with teachers and
section administrators.

3.11. Additional Program Classes

3.11.1. Early Years Toy/Book Day
Each classroom will have a designated day to allow students to bring a
special toy or book to school. When selecting the toy or book to bring to
school, please consider that students will be expected to share the toy they
decide to bring to school. Senior Kinder students will be allowed to bing a
book to school one day per week.

Sophisticated toys or video games, make-up cases, toys with small pieces or
any toy that promotes violence should not be brought to school. Please note
that students will be expected to look after their own toy during the day. Toys
should not be expensive in the event that the student loses or damages the

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 toy.

3.11.2. Extracurricular Classes

- Early Years
At the beginning of the school year every teacher will receive a list of students
enrolled in extracurricular classes for their group. The list will include which
class each student is participating in and the schedule. At 1:15 p.m., teachers
will lead students enrolled in extracurricular programs to the Early Years
central hallway where a place is assigned for each class.

Students enrolled in classes that require a special uniform should have the
opportunity to change clothes in their classrooms before departure time. It is
the responsibility of each teacher to keep the lists of the students who go to
extracurricular classes updated and only make changes to the lists if they are
notified by the Extracurricular coordination.

In case of dismissal changes, the parents will notify through an email.

- Elementary and Junior High

At the beginning of the school year, every teacher will receive a list of
students enrolled in extracurricular classes for their group. The list will include
which class each student is participating in and the schedule. The students
of extracurricular classes will take their lunch from 2:15 p.m. – 2.45 p.m.,
student will take this time for change their clothes, extracurricular classes will
start at 2:45 p.m. at end 3:45 p.m.

It is the responsibility of each teacher to keep the lists of the students who go
to extracurricular classes updated and only make changes to the lists if they
are notified by sports coordination.

In case of dismissal changes, the parents will notify through an email.

3.12. Extra-Curricular Eagle’s Nest Service

The Eagle’s Nest service is available for Early Years students and allows them
to participate in a variety of activities. The Eagle’s Nest service runs from 1:45
p.m. to 2:45 p.m. daily. For more information on fees for the current school
year ask in the cashier area.

If parents are unable to pick up their children before the pick-up window,
parents should pick up their children at the Eagle’s Nest Classroom and pay
for the Eagle’s Nest daily fee.

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 • For children’s safety, it is mandatory for parents to have and show
the Canadian School ID in order to pick up their children, otherwise,
the student may not leave the school.
To enroll your children next term or next school year in extracurricular classes
you will need to have all your payments covered.

4. TEACHING STAFF GUIDELINES

4.1. English Immersion

Canadian School is an English Immersion School, therefore there is an English
Only policy in our classrooms and playgrounds that needs to be abide by. In
the case of Early Years this applies only to instructional time. Teachers are
allowed to speak Spanish to their students, when necessary, but English must
be the dominant language.

Staff are strongly encouraged to ensure that all communication among staff
and students is in English. The Spanish part of the program is by definition
excluded from the policy when working in the Spanish program of CSI’s.

4.2. Teacher’s Code of Professional Conduct

4.2.1. In Relation to Students
Teachers developed a list of creeds which they have committed to follow:
- I treat my students with dignity, respect, and tolerance, regardless of
their background and/or circumstances.
- I accept my students' individual differences in learning processes,
rhythms and personalities.
- I strive to see the best in my students at all times and focus on their
strengths.
- I understand and implement the rules, expectations and policies of the
school in my classroom for all of my students.
- I maintain a safe and healthy space for my students.
- I foster and model equality towards my students.
- I strive to develop and implement a variety of means and approaches
to fulfill each student's educational needs.
- I work alongside my students to improve their academic, social and
emotional development.

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 - I model appropriate behavior of cooperation, honesty, love, respect,
responsibility and tolerance to help students grow in all areas of their
development.

4.2.2. In relation to School Authorities

- I maintain coherence with school values in my actions and thoughts as
a teacher in the classroom.
- I maintain our school values in my working relationships with other
teachers and administrative staff.
- I stay informed and support the needs and activities of our school.
- I maintain the school prestige through my personal and work actions.

4.2.3. Relationship with Colleagues

Teachers developed a list of creeds which they have committed to follow:
- I will not undermine the confidence of students or parents in other
teachers.
- I accept the individuality of my colleagues and in their personal
teaching styles.
- I see the best of my colleagues at all times.
- I am open to different perspectives and professional input from my
colleagues, and I am open to learning from them.
- I promote good relations between my colleagues.
- I help my colleagues, as a unity, always seeking the common well-
being.
- I show genuine sociability and kindness.
- If I have a concern or criticism about another teacher's professional
competence or reputation, I will inform the other teacher first before
speaking in confidence to school administration.

4.2.4. Work Ethic

Teachers should:
- Start and finish on time, both in the classroom and for outside duties.
- Communicate and interact with children, parents and colleagues in a
positive, respectful and encouraging manner, with a focus on
strengths.
- Work as a team with parents and show appreciation to them for being
present and involved.
- Be an active listener with students, parents and colleagues.
- Be professional in discussions of children with other teachers.

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 - Refrain from the use of any personal communication devices (cell
phones, smart phones) during teaching/supervision duties.

4.2.5. Commitment to Excellence

a) Formality
- Formal communication means written communication, not a passing
conversation in the hall.
- Write notes, messages, and responses as if anyone could read it.
- Communicate clearly - who is doing what and when.
- Deadlines are expected to be met.
- If you cannot fulfill an expectation, let people know ahead of time.
- Respect other’s time - be punctual and respectful.

b) Effectiveness in your role

- Know your own role and responsibilities so team members are clear on
who does what.
- Fulfilling your responsibilities takes initiative be proactive.
- Learn to prioritize so that routine tasks, just as well as projects, get done,
plan ahead.
- When you are assigned a project, reporting back is the job of the
person fulfilling the task, not the supervisor.

c) Effective teaming
- Do your part on time and keep others apprised.
- Respect other team members’ priorities.
- Balance your priorities with your team requests for help.
- Arrive at meetings prepared and ready to start on time.

d) Professionalism
- Show respect and support to your team members, students, parents
and colleagues.
- Work for the common good, even if it is not part of your specific job.
- Present and interact as the professional you are, even if the other
person is not.
- Respect and protect the privacy of students, parents, and colleagues.

e) Solution-focused

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 - Identify the problem then quickly move to possible solutions.
- If you want to feel heard, acknowledged, and valued, do not just hand
problems over. Offer solutions, innovations, and creative ideas to move
the organization forward.

4.2.6. Staff Supervision and Evaluation

Staff evaluation is part of the growth process of educators. The section
principals and School Directors will be responsible for classroom observations
and staff evaluations.
During the first three months, informal observations will be used to see how
staff – particularly new staff – are adjusting and will offer feedback. Formal
evaluations will be done during the school year.
Teaching staff are required to complete the annual Teacher Quality
Standard (TQS) evaluation.

Framework: Teacher Quality Standards (TQS)

Form: Teacher Quality Standard (TQS)

Guide: Teacher´s Code Professional of Conduct

4.2.7. Use of Technology

The following link provides a set of guidelines for the use of technology:

MacBook and iPad Use

4.3. Student Code of Conduct

Our Student Code of Conduct, policies and procedures are based on our
school values program known as “The Canadian School Way”. School
expectations, rules and consequences concerning student behavior are
described in the Student Code of Conduct. It is the responsibility of every
staff member to ensure the school has a safe and caring learning
environment.

At the Canadian School, we expect our students to:

● Respect themselves and their peers and adults in the school.
● Honor their families and values.
● Be honest.

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 ● Always work to the best of their abilities to reach their full academic
and social potential.
● Be cooperative and work well with others.

Students are expected to learn and follow the school rules and regulations.
Parents are expected to understand, support and fulfill their responsibilities as
outlined in the document. All staff will supervise and track student behavior
during school hours. Behavior expectations for students will be monitored to
ensure the safety and well-being as well as the efficient management of the
school.

The General Student Code of Conduct policy can be viewed at:

Student Code of Conduct

4.3.1. Academic Honesty

The Canadian School® is committed to supporting students to perform
academically to the best of their abilities. In order for students to be
successful at learning, they must approach their work with intention, integrity
and honesty.

Students will be taught how to properly document sources for written work in
order to minimize incidents of plagiarism.

Appropriate consequences, including academic consequences and

suspensions, will occur for academic dishonesty, in an age-appropriate
manner. This will apply to all acts of plagiarism, cheating, collusion or unfairly
representing work or representing the work of others as his/her own.

Definitions of Academic Malpractice:

- Plagiarism: Occurs when a student knowingly represents any idea or
work of another person in an assignment or examination as his/her
own.
- Cheating: Occurs when a student obtains or attempts to obtain an
unfair advantage over other students in the context of preparation or
performance on any academic assignment, test or examination.
- Collusion: Occurs when a student knowingly allows his or her work to
be submitted by another student.

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 All incidences of Academic Dishonesty will receive an incident report and
parents will be advised about the incident in writing. The Student Code of
Conduct will be followed for all incidents.

5. SCHOOL SERVICES

5.1. School Cafeteria

Proper diet and nutrition are essential for the development of young minds
and bodies to learn and be successful academically. The Canadian School®
is pleased to offer healthy meal options to students through the school
cafeteria.

Students in Early Years need to bring their own lunch and snacks to school.

5.2. Lost and Found

All student property should be labeled. A designated lost and found area
near security is provided at both campuses. Twice during the year lost items
will be displayed so that parents and students can view all items and claim
them.

Unclaimed items will be donated to charity on a quarterly basis. We remind

parents that students should not bring expensive items to school. Teachers
are not responsible to look for lost items in the lost and found.

6. SECURITY

6.1. Entry and Dismissal Process

Teachers are expected to be on time at their assigned class and supervision.
NOTE: It is the responsibility of the staff member to find a substitute if unable to be on
duty.
Section principals will provide the schedule.

SECTION VIALIDAD AT ENTRY VIALIDAD AT DISMISSAL TIME

Toddlers
Early Years 8:15 a.m. - 8:40 a.m. 12:45 p.m. – 1:25 p.m.
Nursery, Junior Kinder

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 1:14 p.m. – 1:45 p.m.

Senior
7:40 a.m. – 7:55 a.m. 1:15 p.m. – 1:45 p.m.
Kinder

Elementary 7:40 a.m. - 8:00 a.m. 2:15 p.m. – 2:30 p.m.

Junior High 7:20 a.m. - 7:40 a.m. 2:10 p.m. – 2:35 p.m.

The school offers traffic control service in order to make sure for a safe and
orderly school arrival and dismissal. To ensure the safety and an orderly
entrance and dismissal, it is very important for teachers and parents to follow
the Vialidad protocol.

Logistics regulations and Vialidad Guidelines

PLEASE NOTE:
The school reserves the right to deny Vialidad service to parents who do not
participate in the School Patrol program, do not obey traffic rules, or who
behave inappropriately.

6.1.1. Vehicle Card-Tarjetón

● Parents must display the Tarjetón at arrival and departure, otherwise
they will not be able to use the Vialidad service. In that case, parents
must pick up the child on foot.
● The use of PikMyKid is compulsory for all parents.
● At all times the school´s official picture ID is required for picking up a
student, entering and leaving the school.
● The Canadian School issues two tarjetones.

6.1.2. ID Cards
The school will provide each student and parent an ID* card issued by the
school. Anyone who comes walking to pick up a student must present their
ID card.

If you require an additional one, they can be purchased in the Cashier’s

Office or the Front Desk.

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 *The tarjetón is NOT an official ID permitted to take the students out of
school.

6.1.3. Extra-Curricular Dismissal Process

Parents must pick up their children on time, taking into account the following
considerations:
• Dismissal time for extracurricular classes for preschool students is
2:30 p.m.
• Dismissal time for extracurricular classes for Elementary and Junior High
students is 4:00 p.m.
• Dismissal time for High School extracurricular classes will vary per activity.
• There is no “Vialidad” service. You should pick up the students on foot
• Early Years tolerance is up until 2:45 p.m.
• Elementary and Junior High tolerance is up until 4:15 p.m.

6.2. Use of Vialidad Tool

All parents are expected to download the Vialidad Tool application on their
smartphone or device for the dismissal process so they can make changes
and give permissions on what happens immediately after the regular school
dismissal time.

It is mandatory to announce through Vialidad Tool prior to picking your child.

The proper use of PMK is the responsibility of parents. For more information on
PMK please consult the instructive at the following link:

Use Vialidad App for Parentscampus

6.3. Evacuation and Safety Drills

The Canadian School® follows all safety and evacuation drill requirements as
required by SEP and local authorities. Annual training of staff occurs to ensure
that staff are prepared to handle emergency situations. Students participate
in safety drills in order to be prepared for emergency situations.

Questions about safety can be directed to the school administration team.

Evacuation Routes Campuscampus

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 7. INSTITUTIONAL COMMUNICATION

7.1. Communication with Parents

Effective and timely parent – teacher communication is expected at all times.
- Communication with parents is one of the important responsibilities of
the teacher.
- The partnership must be a positive and supportive one for the best
learning and social integration of the child.
- Teachers will report home on student performance on a regular basis
through a variety of means including notes, websites, reminders,
newsletters, scheduled meetings, and actual parent conferences. Class
newsletters should be sent home at least once each month.
- Teachers are responsible for creating an email group for
communication with parents.
- Teachers should keep notes of telephone calls and in-school meetings
held with parents.
- Teachers will discuss serious problems with the principal before
approaching parents with recommendations.
- Toddlers will have a daily report, updating parents on student
adjustment, participation, hygiene, snacks etc.
Teachers have the responsibility to always act in a prudent manner when
dealing with parents.

- Teachers should not take advantage of their professional position to

profit from gifts, goods, favors or services in their work with students and
parents.
- Ensure good communication in transmitting academic, social and
emotional information about the child.
- Reflect and act with respect in dealing with parents.
- Always use appropriate language when speaking to parents.
- Respect privacy of all students and families when talking with parents.
- Maintain a professional relationship, not a social relationship, with
parents. E.g., teachers may attend school-sponsored activities outside
of school but not personal events such as a parent-organized birthday
party for an individual student.
- When parents are personal acquaintances, clearly distinguish the
relationship within the school grounds and outside. Advise school
administration of any family relationships with students and their families.

40
 - Avoid sharing information of school personnel or personal opinions
about school functioning with parents.
- Support parents and assist in solving concrete problems when they ask
for help related to their specific school problem.
- If parents ask for help with personal or family problems that are outside
of the teacher's classroom responsibilities, the teacher will refer the
parent to the appropriate school service (school counselor,
psychologist) or the school administration.
- All staff will implement school rules consistently with all parents and
children.

Canadian School® has developed a Communication Protocol, parents must

consult it and follow it for them to have a good following up.

Parents Communication and Resolutions of Concern

7.2. Official Communication Channels

We are a community that values and believes in honesty and responsibility in
our communications with one another. The Canadian School® does not
recognize or support communications that do not follow the appropriate
channels.

Guidelines:
1. Staff must only communicate with parents using the authorized and
official school channels, which include only:
a. School email accounts.
b. Group Google site (Teacher web) space.
c. Incident report forms.
d. School local phones.
2. Staff cannot communicate with students or parents using social media
including, but not limited to the following sites: Facebook, Instagram,
Twitter, WhatsApp, Google Talk, Hang Out, or any other mobile texting
application including cell phone text messages.

7.3. Communication Guidelines

In bringing concerns to staff, parents will strive to:

41
 1. Present their concerns to staff in a respectful manner which allows the
opportunity for due consideration of the concern.
2. Allow for a reasonable timeline for addressing and resolving the
concern.
3. Maintain an openness to receiving the information and advice that
may be offered by staff as possible resolutions to the concern.
4. Ensure that confidentiality is maintained concerning personal or
private matters addressed by all parties.
5. Address the concern first to the staff person(s) responsible for the area
to which the concern directly relates, please consult the Parent
Communication Protocol for a correct and timely following up.

7.4. Parent Meetings

All parents and staff members may request meetings to discuss particular
school issues. It is the obligation of Canadian School staff members to provide
parents with a written report on the issues discussed and agreements
established during the meeting. Based on our values of cooperation, honesty
and respect, meetings between parents and staff are not allowed to be
recorded (not audio and not video).

We ask respectfully that parents adhere to this request. If a parent is caught

secretly recording a meeting, the school reserves the right to suspend the
meeting and resume it upon further notice, as well as to apply the measures
determined by the corresponding authorities.

7.5. Electronic Devices

7.5.1. Use of Cell Phones
Students are not allowed to bring cell phones or smart watches that allow
use of social media or phone calls, or any electronic device not provided or
sanctioned by the school. Students who are found making use any electronic
device not authorized by the school during school hours will have them
confiscated and they will be brought to the section Principal’s Office where
they will be locked and released to the student and/or parent when the time
is appropriate.

It is strictly prohibited for any member of the staff to share his or her personal
cell phone number with the members of the parent community of the school
and taking videos or photos to students or any community member. Staff

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 must not communicate with students or parents using their personal cell
phone (call or text).

7.5.2. Staff Use of Cell Phone

Cell phones are not allowed during instructional time or when staff are
completing work duties, including supervision and the student drop-off and
pick-up process. Staff may use cell phones during their assigned break times
only. Exceptions may be for use of cell phones when seeking assistance
during instructional or supervision time.

7.6. E-mail Policy

The purpose of this policy is to regulate and procure the adequate use of the
institutional email service of the users and homologate technical and
administrative criteria regarding the service of the institutional email, ensuring
and enabling efficient internal and external communication. All users are
expected to review the linked document and adhere to its guidelines.

E-mail Responsible Use

7.6.1. Hours of Staff Operation and Response to E-mail

- Administrative Staff:
Canadian School staff are required to reply to an email within 24 hours of
receipt on business days. The first response will confirm the receipt of the
message, while not always providing a response/resolution. The solution or
closure of the matter will depend on the follow up procedures and
application of our communication protocol.

The hours where the staff will be able to respond to emails vary according to
the working area:

o Early Years: 7:30 a.m. to 3:30 p.m.

o Elementary: Hours of operation: 8:00 a.m. to 4:00 p.m.
o Junior High: 7:15 a.m. to 3:15 p.m.
o High School: 7:15 a.m. to 4:00 p.m.

- Teaching Staff:
During instructional time, teaching staff are not permitted to check and/or
reply to their email.

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 It is not mandatory for any member of the staff to answer or follow-up on
emails outside of the hours mentioned above. Therefore, we ask parents to
refer to Group Google site for any information regarding classroom activities,
school events, and/or homework.

7.7. Parent Need to Know Bulletin – PN2K

A bulletin called the Parent Need to Know – PN2K with important information
about school is emailed to parents at the beginning of each month. Parents
are strongly encouraged to read it! It’s a great tool to keep yourself informed
about what is happening in the school.

7.8. Social Media Policy

The guidelines established for the use of communication channels for
employees of the Canadian School® have been created to ensure that the
staff maintains a professional image online while respecting the image of the
Canadian School®.

7.8.1. Guidelines for Users of Social Media

1. At no time shall staff make posts of dishonorable content such as racial
slurs, postings of sexual nature, and any religious slurs.
2. All staff shall be digital citizens and shall ensure that they use ethical
and respectful behavior when posting any content online.
3. Staff shall not post online any information concerning:
a) Students.
b) Parents.
c) The internal functioning of the school and school policies.
d) Any private or business information.
e) Other staff members.
4. Staff shall remember to always ensure that their personal Facebook
pages are in good taste and reflect a high standard of personal ethics
and professionalism. Staff may not be Facebook friends with parents
in the community.
5. Staff shall not post pictures of students on their personal social
networking pages.
6. Staff may share pictures and student activities ONLY on the Canadian
School Facebook page, through the page administrator.

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 7. Staff shall ensure that they follow the digital citizenship policy of the
Canadian School.

7.8.2. Disciplinary Action

Failure to comply with the regulations regarding the usage of the official
communication channels and social networks may result in disciplinary
action by the school, including a formal letter in the staff member’s personal
file to possible dismissal.

7.9. Parents
The use of social media to criticize the school, defame staff members,
defame other parents or students will not be tolerated at the Canadian
School. These actions contradict the Canadian School Values as well as the
school Communication Protocol.

Parents who are involved in the spreading of rumors about other students or
families, the malicious spreading of personal information about other
children, harassment, intimidation, or other actions that are in conflict with
the Canadian School values, they will be definitively expelled from the school
for the current year or the following school year, as determined by the
committee.

7.10. Canadian School Visual Identity and the

Use of Logos
The Canadian School® Logo and image are registered trademarks of the
Canadian School and the institution governs its use.

The use of the Canadian School® Logo must meet the guidelines as
established by the Canadian School Brand Book. All uses of the logo or image
must meet school guidelines and are to be authorized by the School’s Image
and Public Relations Department.

Sizes, proportions, fonts and colors in the logo may not be altered in any way
as per the identity manual.

Staff, students and parents may not use the school logo for the purpose of
advertising or selling any item without the authorization of the school. Staff,
students and parents may not use the logo to advertise any event outside of
the school without the prior authorization of the school.

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 7.10.1. School Correspondence and Electronic
Signatures
All official correspondence from the school shall have the Canadian School®
Logo and use the Canadian School® Letterhead in accordance with school
policies. Staff must have the approved logo in all electronic signatures,
following the guidelines established in the Canadian School Brand book. All
official presentations for the school shall use the official school PowerPoint
templates.

7.10.2. Canadian School Connected

Canadian School Connected is our Intranet. All staff members must use this
Canadian School Connected as a main channel of communication. Staff
members can consult notices, calendar, policies and procedures and
manage event, vacation, and personal day requests and more.

All Canadian School staff members will access the Canadian School
Connected using their own username and password, this data is assigned
and delivered by IT when every employee starts working at Canadian
School®.

• USERNAME: Canadian School e-mail account

• PASSWORD: Canadian School e-mail password

All staff members are responsible to upload and update their personal
information on their own Canadian School Connected profile to keep the
staff database up to date.

Canadian School Connected User Guide

7.11. School Closure

In the event of an unanticipated school closure, parents will be contacted
by email. In addition to this, homeroom teachers will contact parents if
students need to be picked up from school due to an emergency. We
respectfully request that up to date contact information be shared with the
school in the event of emergencies.

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 8. HEALTH

8.1. Emergency Form

It is the responsibility of parents to maintain updated the Emergency Form
(Power School). At the beginning of every school year parents must
complete and/or update the student medical information.

8.2. Health Services

It is the responsibility of the teacher to refer the student to nursing when they
detect any symptoms of illness.

The school infirmary is available for emergencies, injuries, and ailment that
arise while the child is at school. The purpose of the infirmary is to offer
students prompt attention, with a means to evaluate the situation, determine
if the patient will need monitoring or supervision or if he/she should be
transported to a specialized medical facility, and to inform the parents of an
emergency.

The type of medication issued to a student may be generic, from an

established pharmaceutical company. If the student requires special
medication, the parents or guardian must provide it, along with the original
prescription, to the nurse's office.

As a rule, the infirmary will not issue any medication to a student unless the
Emergency Form for a current school year has been completed.

Important: Staff, Teacher’s or infirmary personnel cannot issue medication to

any student who does not have a parent signed current emergency form.
Only the medical department may administer medication with prescriptions.
It is important that they have the student's name, diagnosis, Hour and dose
of medication, original labeled medication (pill dispensers are not
accepted), and prior notification of the parent.

- Infirmary hours: Monday to Thursday, 8:00 a.m. to 4:00 p.m., and Friday
from 8:00 a.m. to 3:00 p.m.
- Infirmary Visits:
o G3 – G10 students must have a pass to go to the infirmary.
o Early Years and G2 must be accompanied by a teacher.

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 At this time, the doctor or nurse will determine if the student can go back to
class based on the degree of symptoms the student presents. If it is
determined that the student is not well enough to remain at school and
should be taken to a hospital or his/her home, the parents will be alerted
immediately by the nurse.

8.2.1. Accidents
If a student suffers an injury while at school, he/she will be attended by health
staff. In the case that the student requests to be taken to a nearby hospital,
the parents will be contacted immediately.

8.2.2. Hospital Transportation

In case the doctor or nurse determines the student needs to be taken to the
hospital by ambulance after an accident, or if the student requests this
service, it will be called by the Infirmary staff based on the information
provided by parents in the Emergency form. All costs incurred in the process
will be covered by the parents and/or their insurance. In the case where
parents or emergency contacts do not answer, the child will be transferred
to the nearest hospital. The school’s Parent Coordinator will continue calling
parents until successful contact.

8.2.3. Orthopedic & Rehabilitation Supplies

The infirmary has orthopedic and rehabilitation supplies (such as crutches
and a wheelchair) on hand for student use. They will be loaned out to the
student in case of an injury. These items must be returned to the infirmary after
the student has acquired his/her own. If the item is not returned, the cost of
the material will be charged to the student's account.

Follow the protocols marked by the nursing staff: they must follow up on the
case and notify the parents according to protocol.

8.2.4. Sending a Student Home

If a student during a visit shows the following symptoms and/or conditions,
he/she will be sent home to prevent the spread of infection to others and
ensure that the student is feeling well enough to learn.

The following are a few situations that warrant watching and possibly calling
your health care provider:

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 - Fever greater than 37.5°, including a fever that requires control with
medication.
- Child is too sleepy or ill from an illness, vomiting and/or diarrhea.
- Cough that makes a child feel uncomfortable or disrupts the class.
- Sore throat that is severe along with fever.
- Honey-crusted sores around the nose or mouth or rash on other body
parts; OR a rash in various stages including boils, sores and bumps that
may be chicken pox; OR a significant rash accompanied by other
symptoms of illness such as fever.
- Red, runny eyes that distract the child from learning.
- Large amount of discolored nasal discharge, especially if
accompanied by facial pain or headache.
- Severe ear pain or drainage from the ear.
- Severe headache, especially if accompanied by fever.
- Injury which might require further treatment.
- Suspicion of Pediculosis (head lice).
- Any condition that medical staff thinks may be serious or contagious to
others.

Parents/guardians are encouraged to notify the school nurse if a child has

an acute or chronic illness. The student's absence will be excused, and the
parents will be expected to provide a doctor's note informing the school that
the student is able to come back to class once he/she is able to return.

Whenever there is an outbreak of a specific contagious infection, the school

sends out a notice to alert parents to watch out for any symptoms.

Any communication from parents, received by the teacher containing

information/announcement of infections must be shared with the school
nurse and Communication and Parent Coordinator.

Health Department Protocol

8.3. Health Office Visits

The doctor or nurse will determine if the student can go back to class based
on the degree of symptoms the student presents. If it is determined that the
student is not well enough to remain at school and should be taken to a
hospital or his/her home, the parents will be alerted immediately by the nurse.

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 9. EMERGENCY DRILLS
Emergency drills may occur at any time, as per Protección Civil and school.
All staff and visitors are expected to participate following the criteria and the
instructions given. Staff will also be required to be in charge of some of the
brigades or specific duties. The staff is expected to attend Protección Civil
meetings and development sessions.

The Canadian School® is committed to meeting Protección Civil

requirements, SEP and school safety regulations by which students, staff and
parents operate within the school community.

Emergency Drills

Guide – Cultural Orientation Specifications

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 In CANADIAN SCHOOL® we have people on board that are committed to
their work, that like serving the customer and going the extra mile. That is
exactly why you are now part of this great team that forms CANADIAN
SCHOOL®. We are sure that you will do great!

Remember that you are not alone. You are now part of a great institution, in
which by bringing your knowledge, experience, responsibility and
companionship to the table, we will be able to perform our job better and
better.

Your well-being and personal development are a very important part of our
concern; you can count on the loyal support of the institution and all of the
team to help you solve problems and enable you to perform your work in the
most favorable environment.

READ RECEIPT

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