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The Influence of Products and Promotions On Purchasing Decisions Mediated in Purchase Motivation
The Influence of Products and Promotions On Purchasing Decisions Mediated in Purchase Motivation
Abstract: This study aims to test and analyze the effect of product and promotion on
buying decision mediated purchasing motivation. This research is quantitative research
with explanatory research approach. This research is conducted on a fixed consumer
who partnered with PT. TrakindoUtama Surabaya more than three years amounted to 58
respon- dents. Data collection using questionnaire and literature review with WarpPLS
version 6.0 analysis tool. The results of the study showed that the direct effect of product
influence on purchase motivation and the influence of promotion on purchasing
motivation had a strong significant influence. Furthermore, the influence of the product
on purchasing decisions and the influence of promotion on purchasing decisions have a
significant weak influence. Next, the effect of purchasing motivation on purchasing
decisions has a significant weak influence. Also, indirectly the motivation of purchase
can mediate the effect of the product on purchasing decisions because it has a strong
significant influence. However, the indi- rect effect of purchase motivation cannot
mediate the influence of promotion on purchas- ing decisions, because it has a weak
significant influence.
Journal of Applied Cite this article as: Aji, N. S., Achmad H. D., and Ainur R. 2019. The Influence of
Management (JAM) Products and Promotions on Purchasing Decisions Mediated in Purchase Motivation.
Volume 17 Number Jurnal Aplikasi Manajemen, Volume 17, Number 1, Pages 152–17. Malang: Universitas
1, Brawijaya. http:// dx.doi.org/10.21776/ub.jam.2019.017.01.17
March 2019 The heavy equipment from the needs of consumers in general in
Indexed in Google Scholar indus- fulfilling
try is one of the vital sectors needs, such as the needs contained in manufactur-
in t he econ omy. H ea ing and retail have different needs characteristics
vy equipment is a large with the needs needed for special consumers en-
machine tool, whose gaged in construction. Heavy equipment is a spe-
Corresponding Author:
Nugroho Setio Aji, Master of
function is de- signed to cial need, where the product has its specifications
Management, Faculty of Eco- perform construc- tion each type, more specific, has a different function
nomics and Business Universi-
t as B ra wijay a, DO I: ht tp functions, namely mining, each type, and has special consumers who are en-
:/ / dx .do i.org/1 0.2 177 logging / forestry, open gaged in construction (Agustiono, et al., 2016).
6/ub.ja m.
2019.017.01.17 land, palm oil, and coal.
The ob- ject under study is
152 JOURNAL OF APPLIED MANAGEMENT
different VOLUME 17 NUMBER 1 MARCH 2019
152
The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
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MANAGEMENT 1
The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
service (Ajzen, 1991). The relationship between ship of purchase motivation as a mediation of the
purchase motivation and purchase decision has influence of promotion with the decision made by
been made by Miauw (2016),Nwankwo, et al. Hwang (2016).
(2014), Birch et al. (2018), Hwang (2016), Based on the literature review and the formu-
andIndumathi and Dawood (2016). lation of the problems contained in the
Furthermore, the relationship of purchase hypothesis, there is a conceptual framework that
mo- tivation as a mediation of the influence of can represent from the description above as
products with purchasing decisions, as well as follows:
the relation-
Product
H4
H6
H1
Purchase H3
Motivation Purchasing
Decisions
H2 H5
H7
Promotio
n
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
Characteristics of Percentage
Total Percentage Characteristics of Total
Respondents Respondents
Gender Company
Man 55 95% Construction 47 81%
Woman 3 5% Rental 6 10%
Position Industry 2 4%
Director 32 55% Mine 2 3%
Manager 11 19% Plantation 1 2%
Owner 9 16% Payment
Commissioner 6 10% Cash 11 19%
Education Credit 47 81%
High school 15 26%
Diploma 3 5%
Bachelor 32 55%
Postgraduate 8 14%
Valid Test and Reliability Test r-table N = 58 is more than 0.258 so that each
The results of research on research vari- able meets the criteria of validity testing.
instruments to test the validity of product Whereas, the reliability test of each variable has a
variables, promotion variables, purchase value of more than 0.6 so that it can meet the
motivation variables, and pur- chase decision criteria of a reliable test.
variables can be said to be valid. That is, the
coefficient value of each variable with
Hypothesis testing
B = 0.22
Product (P =
0.04)
B = 0.67
(P Purchase
<.0.01) Purchasing
Motivation B = 0.28 Decisions
(P =
0.01)
B = 0.30
(P<.0.01
) B = 0.21
Promotion
(P =
0.04)
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
Hypothesis Test
Table
Path Relations Variables Coefficients P-value Results
DIRECT
1 Products > Purchase Motivation 0.67 < 0.01 Highly Sig.
2 Promotion > Purchase Motivation 0.30 < 0.01 Highly Sig.
3 Purchasing Motivation > Purchase Decision 0.28 = 0.01 Weakly Sig.
4 Product > Purchase Decision 0.22 = 0.04 Weakly Sig.
5 Promotion > Purchase Decision 0.21 = 0.04 Weakly Sig.
INDIRECT
6 Products> Purchase Motivation > Purchase Decisions 0.186 0.018 Mediation
7 Promotion> Purchase Motivation > Purchase Decisions 0.084 0.177 Not Mediation
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
6 months, then purchased using the remaining purchasing decisions. This means that products
price after deducting the rental fee. Offer to with purchas- ing decisions have a fairly weak
purchase units at economical prices followed by a relationship.The product is something that is
warranty package of up to 2 years or bonus filters needed by consumers
or units only with a standard package. Offer to
purchase units at premium prices but also coupled
with pre- mium services such as a 2-year
warranty without hour limitation, free of charge
for service and parts for 1 year or 2000 hours,
fuel warranty, and so on. With various kinds of
promotions carried out by Trakindo-CAT, it has
been proven to be able to in- crease the buying
desire of consumers.
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
that can be accommodated by goods or services possible promotion is that if the promoted item is
that can be offered to the market to satisfy needs not needed for a job, consumers will be hard to
(Armstrong and Keller, 2011). Products can be make a purchase. Even if you make a
said to be something that can be offered to the purchase,
market to fulfil the wants or needs, including
physical goods, services, experiences, events,
people, places, prop- erties, organizations,
information, and ideas (Kotler and Keller, 2016).
Whereas, the Purchasing Deci- sion is the
consumer has the intention to buy the desired
item (Schiffman and Kanuk, 2004).The product
relationship with purchasing decisions is
supported by Hasan, et al. (2016),Indumathi and
Da wood (20 16), Azzadina, et a l. (2012 ), a
nd Agustiono, et al. (2016) and the research
conducted by Junaidi and Dha rmmes ta (2
002) does not support.As stated earlier that the
goods offered have special specifications, intended
for certain jobs and certain markets. Because of
this, even though the product and purchasing
decision has a positive cor- relation, but as good
as the product, if it can’t be used for work it
won’t be bought.
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
consumers want to get a moment’s benefit be- cause the goods are special items and
from the promotion that is done but not so helpful consumers need to know in detail the products to
for the work being done. be purchased. If the product matches the needs, is
supported by trusted people around and also
Effect of Products on Purchasing Decisions experience, a strong
through Purchase Motivation
The results of this study can be seen that the
product variable can increase the purchase deci-
sion variable through the purchase motivation
vari- able. Therefore, it can be concluded that the
two variables have a fairly strong relationship
through mediating variables, where the product
variables and purchasing decision variables have
a high value through the purchase motivation
variable, it can be said as a partial mediation. That
is, the value of the product variable with its
indicators, namely product features, product
quality, and product reliability can have an impact
on purchasing decision variables with indicators,
namely situational factors, internal factors, and
external factors through purchase mo- tivation
with indicators, namely attitudes and norms.The
product is something that is needed by consumers
that can be accommodated by goods or services
that can be offered to the market to satisfy needs
(Armstrong and Keller, 2011). Products can be
said to be something that can be offered to the
market to fulfil the wants or needs, including
physi- cal goods, services, experiences, events,
people, places, properties, organizations,
information, and ideas (Kotler and Keller, 2016).
Meanwhile, pur- chase motivation is the driving
force of consumers to buy or interest in buying
goods or services (Ajzen,
1991). Whereas, the Purchasing Decision is the
consumer has the intention to buy the desired
item (Schiffman and Kanuk, 2004).The
relationship be- tween purchasing motivation as a
mediation of the influence of products with
purchasing decisions, as well as the relationship
of purchase motivation as mediating the influence
of promotion with the deci- sion made by Hwang
(2016).
The facts in the field show that it needs moti-
vation that is strong enough to make purchases
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
desire to make a purchase and the belief that the Based on the results of the research produce
item purchased will provide benefits for the work theoretical implications, namely, first, the product
being done. Especially if it is supported by a job variables in this study can directly be influenced
owner who has the same perception, it will be by the purchase motivation variable. Likewise,
easy for consumers to make purchasing decisions. prod-
Research Implications
Theoretically
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
uct variables on purchasing decision variables influence of promotion on purchasing deci- sions
have influence. This shows that the purchase have a significant weak influence. That is con-
motivation variable and purchase decision sumers in making purchasing decisions always
variables can affect product variables. Second, the con- sider their purchasing decisions in terms of
promotion variables in this study can directly be prod- ucts and promotions carried out by the
influenced by the pur- chase motivation variable. company.
Likewise, promotion vari- ables on purchasing
decision variables have influ- ence. This shows
that the purchase motivation vari- ables and
purchasing decision variables can influ- ence
promotion variables. Third, the purchase mo-
tivation variable in this study has a role as
mediation and does not play a role as mediation,
where the purchase motivation variable has a
relationship of product variables with purchasing
decision variables that can act as mediation.
Whereas, the relation- ship of the promotion
variable with the purchase decision variable
through the purchase motivation variable does not
act as mediation.
Practically
Based on the results of the study produce
prac- tical implications, namely product,
promotion, pur- chase motivation, and purchasing
decisions are fac- tors of consumer behaviour for
purchasing an item. The results of the study
showed that the direct ef- fect of product
influence on purchase motivation and the effect of
the product on purchasing deci- sions had a
strong significant influence. Also, the indirect
effect of purchasing motivation can medi- ate the
effect of the product on purchasing deci- sions,
because it has a strong significant influence. This
shows that the product has an important role in the
sale and rental of heavy equipment that has been
carried out by PT. TrakindoUtama, Surabaya to
consumers of heavy equipment users.
However, the realization of the direct
influence of product influence on purchase
motivation and the influence of promotion on
motivation has a strong significant influence.
That is, products and promo- tions can increase
purchase motivation. Whereas, the influence of
products on purchasing decisions and the
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
Also, the indirect effect of purchasing motivation quality, and product reli- ability can encourage
cannot mediate the influence of promotion on pur- purchase motivation on heavy equipment. Second,
chasing decisions, because it has a weak the promotion has a strong in- fluence on
significant influence. This shows that promotion purchasing motivation. The results of the study
as a tool in conveying information is the existence can show that the promotion with its indica-
of a new item in PT. TrakindoUtama, Surabaya to
consumers of heavy equipment users. Meanwhile,
the indirect effect of the product on purchasing
decisions through purchase motivation can
mediate. This shows that the products carried by
the company are already known by many
consumers, especially to consum- ers in the
construction sector.
Research Limitations
Current research aims to answer the problem
formulation of a business phenomenon found in
the field of construction. However, in research,
there are still some limitations of research that
need to be refined for future studies that have the
same topic of discussion. The following are the
limitations of this study. First, the variables used
in this study in- fluence heavy equipment
purchasing decisions, so it is very necessary to
reconsider to use other vari- ables such as
persuasion. Second, the consumers who were
made respondents were special consumers
engaged in the East Java regional construction
sec- tor and did not cover the regions of Central
Java or West Java.Thus, this limitation makes
evaluation material and consideration for future
research with the same object in the construction
field.
CO NC L US I O N S AND R E CO MME
NDA- TIONS
Conclusion
Based on the study of the results of research
analysis and discussion of the influence of
products and promotion of purchasing decisions
mediated the purchase motivation, then the
conclusion can be drawn as the first, the product
has a strong influ- ence on purchasing motivation.
The results of this study can show that products
with indicators, namely product features, product
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
tors, namely direct marketing, personal selling, TrakindoUtama Surabaya in marketing heavy
and mass selling can encourage the purchase equip- ment.
motiva- tion of heavy equipment. Third,
purchasing motiva- tion has a weak influence on
purchasing decisions. The results of these studies
can show that the mo- tivation of purchasing with
the indicators, namely attitudes and norms can
encourage a purchase de- cision on heavy
equipment. Fourth, products have a strong
influence on purchasing decisions. These results
can indicate that with the purchase decision,
where the indicators include situational factors,
in- ternal factors, and external factors can
influence the selection of heavy equipment
products that can be seen by looking at product
features, product qual- ity, and product reliability
in heavy equipment. Fifth, the promotion has a
weak influence on purchasing decisions. These
results can indicate that with the purchase
decision, where the indicators include situ- ational
factors, internal factors, and external fac- tors can
affect the promotion conducted by PT.
TrakindoUtama Surabaya by conducting direct
mar- keting, personal selling, and mass selling on
heavy equipment.
Sixth, purchasing motivation has an
important role in mediating the effect of the
product on pur- chasing decisions. The results
showed that the pur- chase motivation has a
strong relationship in medi- ating the effect of the
product on purchasing deci- sions because the
product is a necessity that must be fulfilled and
become a product image owned by PT.
TraikindoUtama Surabaya. Surprisingly, pur-
chasing motivation does not play a role in
mediating the influence of promotion on
purchasing decisions. The results showed that the
purchase motivation had a weak relationship in
mediating the influence of promotion on
purchasing decisions, so the pur- chase motivation
did not mediate the influence of promotion on
purchasing decisions. This is because promotion is
a tool to convey information to heavy equipment
audiences or consumers that there are new
products and innovations carried out by PT.
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
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The Influence
Nugroho Setio of
Aji,Products
Achmadand
Helmy
Promotions
Djawahir,
onAinur
Purchasing
Rofiq Decisions Mediated
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