Question Answer

What is the name of the college? Manila Business College.

Who is the instructor for Marketing Research? Ms. Jiebeth G. Bueno.

What is an essential element of organizations Communication.

according to Ms. Jiebeth G. Bueno?

What is communication? Communication is human behavior.

How is communication defined? As the transfer of information, including feelings and ideas, from one person to another.

What is the goal of communication? To have the receiver understand the message as it was intended.

What are the importance of communication? To understand and influence human behavior.

What are some important concerns that individual The organization's identity, individual members, objectives, roles, and how to achieve those
members of an organization should know? objectives.

Why is it important for individual members to know the To understand what the organization is and what objectives it wants to achieve.
organization's identity and objectives?

What information should individual members know How they will achieve those objectives.
about their roles in achieving the organization's
objectives?

What is the significance of understanding human Understanding human behavior is crucial for effective communication and collaboration
behavior in an organization? within the organization.

Who is known as the sender in the communication The person who conveys his thoughts, message, or ideas to the receiver.
process?

Where is the sender located in the communication At the starting point and represents the source of communication.
system?

What is the subject matter of communication termed Messages.

as?

What does the subject matter of communication Ideas, feelings, suggestions, orders, etc.
include?

Who wants to convey the message to the receiver? The sender.

What term is used for the ideas, feelings, suggestions, Subject matter of communication.
etc., that a sender wants to convey?

What is the term for the subject matter of Messages.

communication?

What are the two components of a message? The thought or conceptual component and the feeling or emotional component.

Which component of the message pertains to the The thought or conceptual component.
thought or concept being conveyed?

Which component of the message deals with the The feeling or emotional component.
emotional aspect of the communication?

What is encoding in communication? The process of converting messages into communication symbols, which may be
understood by the receiver.

What does encoding include? Words, pictures, gestures, symbols, etc.

What does encoding do? Translates the internal thought of the sender into a language which can be understandable.

What is the definition of media or channel? The path, channel, or medium through which an encoded message is transmitted to the
receiver.

What is the role of media in communication? It is the carrier of the message.

In what forms can media or channel be present? Written form, face to face, through telephone, letter, internet, etc.

What is decoding in communication? The process of translating the encoded message into an effective language, which can be
understood by the receiver.

What happens during the process of decoding? The encoded symbols of the sender are converted.
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What is the role of the person who receives the Receiver.

message from the sender?

Who is known as the receiver in communication? The person who receives the message.

What is the name of the person who is the recipient of Receiver.

the sender's message?

What is feedback in communication? The process of reversal of communication in which the receiver expresses his reaction to
the sender of the message.

What is the purpose of feedback in communication? To ensure that the receiver has received and understood the message.

What is noise in the context of communication? Any construction or hindrance which hampers the communication process.

What institution is Ms. Jiebeth G. Bueno affiliated Manila Business College.

with?

What is the topic of study for Ms. Jiebeth G. Bueno? Human Behavior.

What is the name of the educational institution? Manila Business College.

Who is the instructor for the course? Ms. Jiebeth G. Bueno.

What is the subject or focus of the course? Human Behavior.

What is a semantic barrier? Barriers in terms of words, the problems and obstructions in the process of encoding and
decoding message into words or impressions.

What does a semantic barrier relate to in The process of encoding and decoding messages into words or impressions.
communication?

What aspect of human behavior does the semantic The way messages are encoded and decoded into words or impressions.
barrier affect?

What is a badly expressed message? A message that lacks clarity and precision.

What can cause a message to be considered badly Lack of clarity and precision.
expressed?

What is meant by 'Symbols with Different Meanings' The same words may carry different meanings to different people and can convey different
as a barrier to communication? meanings under different situations.

How can symbols with different meanings hinder By causing confusion due to varied interpretations.
communication?

What is a common semantic barrier in Faulty Translations.

communication?

What happens when people do not understand the Miscommunication occurs.

language in which a message is given?

How can unclarified assumptions affect It can lead to different interpretations of the message.
communication?

What should the sender do to avoid unclarified Clarify the assumptions about the message.
assumptions?

Under which category does unclarified assumptions Human Behavior.

fall in?

What is Technical Jargon or terminology used for? To communicate messages among experts and specialists.

What is non-verbal or gestural communication also Body language.

known as?

What is the significance of non-verbal or gestural It is an effective means of communication.

communication?

What are psychological barriers in communication? Barriers which arise on the account of emotional and psychological status of the sender and
receiver of the message.
Question Answer

How do psychological barriers affect communication? They are influenced by the emotional and psychological status of the sender and receiver.

What aspect of human behavior do psychological Human behavior.

barriers relate to?

What is premature evaluation in communication? The tendency of forming a judgment before listening to the entire message.

What is the impact of premature evaluation on It hinders effective listening and understanding of the message.
communication?

How can premature evaluation be overcome? By practicing active listening and suspending judgment until the entire message is received.

What is the common psychological barrier related to Lack of attention.

lack of attention in communication?

How can lack of attention affect communication? It can make communication less effective and lead to message misunderstanding.

What can happen if proper attention is not given to The message can be misunderstood.
communication?

What aspect of human behavior is related to the lack Human behavior.

of attention in communication?

What is Loss by Transmission and Poor Retention? Loss of or transmission of inaccurate information when communication passes through
various levels or channels in the organization.

What does Loss by Transmission and Poor Retention Loss of or transmission of inaccurate information.
lead to?

Where does Loss by Transmission and Poor Retention When communication passes through various levels or channels in the organization.
occur?

What is the common psychological barrier known as Lack of mutual trust between the sender and the receiver.
distrust?

How does distrust act as a barrier to communication? It creates a lack of mutual trust between the sender and the receiver.

In which aspect of human behavior does distrust play In communication.

a role?

What are the barriers to effective communication in an Organization structure, rules and regulations, authority relationships, etc.
organization?

Why may communication not reach the same place as Due to various levels and channels it must pass through.
it was sent in an organization?

What factors act as a barrier to effective Organization structure, rules and regulations, authority relationships, etc.
communication in an organization?

How do organization structure, rules and regulations They act as barriers to effective communication.
affect communication?

What role do authority relationships play in They act as barriers to effective communication.
communication within an organization?

What is an example of a common organizational Organizational policy.

barrier?

How does organizational policy affect the It hampers the communication process if the policy is not supportive of the free flow of
effectiveness of communication? communication.

What aspect of the organization can affect the Human behavior.

effectiveness of communication?

What is the common organizational barrier related to Rigid and cumbersome rules and regulations.
rules and regulations?

How does status affect the process of It creates psychological distance between superior and subordinate.
communication?

What is the impact of status on communication? Psychological distance between superior and subordinate.
Question Answer

What aspect of human behavior is affected by rules The process of communication.

and regulations in communication?

What is one common organizational barrier to Complexity in organization structure.

communication?

How can organization structure act as a barrier to It can make communication more difficult.
communication?

What facilities can act as barriers to effective Frequent meetings, conferences, suggestion boxes, complaint boxes, etc.
communication if they are absent in an organization?

How can the absence of organizational facilities affect It can hamper effective communication.
effective communication?

What is one aspect of human behavior that can affect Human behavior.
communication?

What is a personal barrier to communication? The personal factors of both sender and receiver.

What influences the effectiveness of communication? The personal factors of both sender and receiver.

How is human behavior related to the effectiveness of It influences the personal factors of both sender and receiver.
communication?

What is the common personal barrier known as 'Fear It is when a superior fears that a particular communication can hamper his authority and
of Challenge to Authority'? may withhold such communication to maintain a higher position and prestige in the
organization.

What is the common personal barrier related to lack of When superiors do not have faith or confidence in the competence of their subordinates.
confidence of superiors in their subordinates?

How is communication affected when superiors lack It is said to be hampered.

confidence in their subordinates?

What is the impact of superiors' lack of faith in their It hampers communication.

subordinates' competence on communication?

In what way does the lack of confidence of superiors It creates a barrier to effective communication.
affect communication with subordinates?

What is the common personal barrier related to Unwillingness to communicate.

communication?

How can lack of proper incentives affect Subordinates do not take initiative to communicate.
communication?

What can be a reason for ineffective communication Unwillingness to communicate.

related to human behavior?

What can motivate subordinates to communicate Proper incentives and motivation.

effectively?

What is the name of the course or subject? Basic Methods of Interpersonal Communication.

Who is the instructor for the course? Ms. Jiebeth G. Bueno.

What is the focus of the course? Human Behavior.

What is the name of the educational institution? Manila Business College.

Who is the instructor for Human Behavior? Ms. Jiebeth G. Bueno.

What is the name of the college? Manila Business College.

Who is the instructor? Ms. Jiebeth G. Bueno.

What is the subject or topic being taught? Human Behavior.

What is the name of the educational institution Manila Business College.

mentioned?
Question Answer

Who is the individual mentioned in the text? Ms. Jiebeth G. Bueno.

What is the topic of study or teaching related to the Human Behavior.

text?

What are the functions of communication in human Information Function, Motivation Function, Control Function, Emotive Function.
behavior?

What are the goals of effective communication? To gain goodwill, to inquire, to inform, to persuade.

What are the different kinds of communication? Verbal, non-verbal, written, visual, and electronic communication.

What is the direction of message flow in vertical From higher levels to lower levels.
communication?

What is the communication process from lower-level Vertical Communication.

positions to higher positions called?

What is the definition of Horizontal Communication? Messages from persons in lower-level positions to persons in higher positions.

What is the name of the educational institution? Manila Business College.

Who is the instructor for Business Analytics? Ms. Jiebeth G. Bueno.

What course is being taught? Business Analytics.

What is the purpose of the message 'Thank you End To express gratitude and indicate the end of the lesson.
of Lesson'?