D2.

15

ER.8
P5.4

D1.15

Process Procedures
Installed Product Payment
Invoice

ER.2
Company
Establish & Communicate Return Plans

D2.14
Process Procedures Installed Product Payment
Invoice

Return Rules and Policies

D1.14 Company
ER.1
Process Procedures ER.1
SR1.2
Return Plans Source Return Requirements
DR1.1 P2.1
Return Plans Return Production
Requirements
D2.14

ER.4 P3.1
Return Plans
Deliver Return Requirements Installed Product
Install Product

D1.14

ER.7
P4.1 Product D2.15
Install Product

Return Plans Deliver Return Requirements D2.13 Installed Product

P4.2 Product Installed Product
ER.6
Customer
Return Plans D1.13 D1.15
Product Return Capabilities
DR1.1
ER.5
Return Plans
P5.3

D2.13

Product by Customer

D1.13
Return Resources

Receive & Verify

Product by Customer
P5.3

Supply Chain Performance

with Return Requirements
Balance Return Resources

Receive & Verify

Improvement Plan Advanced Ship Notice Product

EP.2 D2.11 D2.14 Product
Return Requirements D1.14
P5.1
Return Resources
P5.2
P5.2

EP.2
Planning Decision Policies Delivery Plans Return Process Capabilities
EP.1 P4.4 EP.4
Identify, Assess, & Aggregate Return Resources

Production Plans
Inventory Strategy
D2.12

P3.4 EP.3
Return Requirements

D1.12
P5.3

Sourcing Plans
Ship Product

Planning Data
Ship Product

P2.4 EP.1
Return Regulatory Requirements
Planning Decision Policies
ER.8
DR1.3
Return Process Workflow
Return Inventory Transfer Data
Definition and Policies
ER.7
DR1.4
Return Inventory Transfer Data
Return Transportation Guidelines,
P5.1

EP.5
Product Routings Policies & Agreements
ER.6
D2.11

Revised Capital Plan

EP.7
D1.11

Load Product & Generate Shipping Docs

Item Master
EP.5
Delivered End Items Shipping Documents
Load Product & Generate

EP.7 Return Inventory Targets Make/Buy Decision

Customer (Government, Customer, Carrier)
Shipping Export Parameters and
Identify, Prioritize, & Aggregate Return Requirements

Revised Aggregate Forecast and ER.4

Shipping Docs

Advanced Ship Notice

EP.6
Documentation
Projections Data About Return Capabilities
Outsource Plan ED.8 D2.13 Delivered End Items
EP.9 Shipping Export Parameters and
ER.3 Shipping Parameters and Documentation Customer
Shipping History
EP.6
Revised Business Assumptions Capacity
Documentation ED.8 Shipping History
EP.9 ED.6 ED.8 Shipping Parameters and ED.8
Projected Internal and External
Business Rules for Return Shipping Documents
Documentation Order Backlog
Processes ED.6
ER.1 P1.1
Return Regulatory Requirements Shipments
Regulatory Requirements
Business Rules for Return

ER.8 P1.1
Contractual Obligations D1.2
P Load, Shipping, Verify, and
Budget Constraints

Actual Sales History

Revised Aggregate Forecast and D2.2 Credit Information
SR1.5
D2.10

DR1.4

Projections
Actual Sales History Return Inventory Transfer
P
Data
DR1.1
Supply Chain Plans ER.4
Processes

Pack Product

Historical Return Rates

P1.4 DR1.1 Return Inventory Transfer
Sourcing Plans
D1.10

Transfer Defective Product

Data
Historical Return Rates
P2.4 EP.3 Return Inventory for Transfer P5.2
Production Plans Planning Data ER.4 Return Inventory Transfer
Pack Product
ER.1

EP.9

EP.8

Finished Product Release

P3.4
Data
EP.3
Production Plans Sourcing Plans
S1.1
Inventory Availability

Planning Data
P3.4 P2.4
Scheduled Receipts

Defective Products
EP.5
Historical Return Rates
S1.2
Revised Business Assumptions
SR1.3 EP.7 Returned Defective Product
Item Master DR1.3 Return Inventory Transfer
Data
S2.1
Inventory Availability
D2.9

Defective Products
M2.2
S2.2
Finished Product Release
Pick Product

M2.6
M1.6

S1.1

S1.4
D1.8
D1.9

Inventory Availability
Receive Product from Source

S2.4
WIP Location Rules Existing
EM.6 Inventory Availability Inventory Data
Pick Product

Inventory Availability D1.8 ED.4

DR1.3
or Make

M2.1 Inventory
Scheduled Deliveries
Receive Defective Product (includes verify)

D1.7 Availability
D1.9 Receipt Data
ER.3 Receipt Discrepancy Notification
Receipt Data P, S, ER
D2.8

Receive Product from Source or

ER.4
Return Inventory Transfer Data
D2.7

Return Transportation Guidelines, P5.2

Policies & Agreements
Authorization to Return to Service
Select Carriers & Rate

Delivery Plans ER.6

D2.3 Returned Defective Product
Return Regulatory Requirements
P4.4

Establish Delivery Plans

Delivery Plans DR1.4

Make
Shipments

P5.2
Shipment Routes
D1.7

ER.8
Delivery Plans M1.5 D2.6 Returned Defective Product Return Inventory Transfer Data
ER.4
Authorization to Scrap
Select Carriers & Rate

D1.9
Delivery Plans SR1.5
Production Schedule

D1.3
Scheduled Deliveries
Delivery Plans M2.5 Return Schedule Instructions
Delivery Plans
Shipments

DR1.2
P
P5.1
P1.2 Scheduled Deliveries
Delivery Plans
Delivery Plans
P3.1
Delivery Plans P2.1
Shipment Routes
D1.6
Rated Carrier Data
DR1.2
SR1.2

SR1.2

M1.1
D2.6

Route Shipments

Schedule Defective Return

Company Scheduled Deliveries

P4.3

Resources withDelivery

Delivery Requirements Load Information P

P4.1 D2.5 Shipment Routes
Balance Delivery

Return Schedule Instructions

Requirements

Delivery Resources and Routing Guide Valid Returns Request

Receipt

D2.7
D1.6

Capabilities Company DR1.1 SR1.3

Route Shipments

P4.2 (Carrier) Routing Guide Return Schedule Instructions

Planning Decision Policies Shipment Routes DR1.3
EP.1 (Carrier) Rated Carrier Data D1.7
D1.5
D2.5

Load Information
Build Loads

D1.5 Consolidated Orders Load Information

P4.2

Identify, Assess, & Aggregate Delivery Resources

Year-to-year for Like SKU/ Planning Data D2.4 D2.4 Business Rules for Return
P4.1

DR1.1

Subclass EP.3
Company Sourcing Plans Processes Manage Integrated Supply
ER.1
Authorize Defective Product Return

Product/Category Lifecycle
D1.5

P2.4 Plan and Build Loads Chain Inventory Information

Company Production Plans Product Return Capabilities EP.4
Information
P3.4 SR1.4 P5.4 Historical Return Rates
Stock-out History
Build Loads

Daily Shipment Volume Return Plans

Company Production Plans Load Information P5.1
Delivery Resources D1.4 P5.4
Promotion/Event Plans P3.4 SR1.1 Defective Product Return
Deliver Return Requirements and Capabilities
Company P4.3 Defective Product Disposition Authorization Response
Identify, Prioritize, & AggregateDelivery Requirements

Load Information
D2.4

P5.4
Consolidate Orders

Actual Shrink SR1.3

Inventory Availability/Delivery P4.2 Request
Company SR1.3 Ship-to Data
DC/Vendor Transit Time Date Delivery Date Consolidated Orders Defective Product Return SR1.4
D1.3
Company Inventory Availability/Delivery D2.3 D2.5 Authorization Request
DC/Vendor Lead Time SR1.3 Valid Returns Request
Date DR1.2
Company D2.3 Manage Integrated Supply Chain
EOQ/QSQ Finish Goods Inventory Target Inventory Information
D1.4

Consolidate Orders

Company Levels EP.4

Markdown Plans ED.4
Delivery Requirements
Company Delivery Date Daily Shipment Volume
P4.3
Merchandise Category/ D1.3 D1.5
D2.3

Classification Customer Order

Company ED.2
Reserve Resources & Determine Delivery Date

Order Backlog
Available to promise date
D1.3 Production Schedule
Order Backlog M
M2.1 Inventory Status
D2.3 P, S, M,
Service Levels Sourcing Plans
P2.4 D
EP.1 Order Signal Shipments
D1.3

Planning Data Inventory Availability P2.1 P1.1

Reserve inventory & Determine Delivery

EP.3 S2.4 Order Signal

Item Master Inventory Availability Order Backlog
Booked Order
EP.7 P3.1 S1.4 P1.1
D2.2
Product Routings Delivery Plans Order Backlog Sourcing Plans Order Backlog
EP.7 P4.4 P4.1 P2.4 P4.1
Supply Chain Plans Inventory Availability/Delivery Inventory Availability/Delivery
Production Plans Production Plans
P1.4 Date Date
P3.4 P4.2 P3.4
Date

Deliver Return Requirements P4.2

Replenishment Signal Delivery Plans Replenishment Signal
P5.4
S2.1 P4.4 S1.1
Delivery Date Inventory Availability Replenishment Signal
D2.4 M1.2 S1.4
Validated Order Replenishment Signal
D1.2 S2.4
Production Schedule Delivery Date
Optional Payment M1.1 D1.4
D2.2

Company
P3.4

D2.3 Production Plans

Production Plans M1.1 Booked Order Location of Customers
D1.2

Production Plans D2.3 ED.7

Establish Production Plans

Receive, Configure, Enter & Validate Order

EM.1
M1.5 Purchase History Actual Sales History
Production Plans Production Plans ED.3 P5.1
M2.1 Booked Order
EM.5
Production Plans Validated Order
Order Quote (Customer) ED.3
Production Plans
Receive, Enter & Validate Order

M2.5 D1.3
EM.2 D1.2 Credit History
Production Plans Customer Order Customer Order
Configuration Rules
Production Plans
ED.3 ED.2
D1.3 P1.2 ED.1 Customer
Production Plans Shipping Preferences Contract Status
Production Plans Contract Terms
P2.1 ED.3 Deliver Contract Terms ED.3
Customer
P5.2
Production Plans Customer Address Data Customer Credit History
Production Plans Order Rules
P4.2 ED.3 Customer Quote ED.3
ED.1
P5.1
Production Plans Contract Status D1.1 Customer Address Data
ED.3 Order Rules ED.3
ED.1 Shipping Preferences
Customer Order Size, Weight,
and Freight Class Customer Replenish Signal ED.3
ED.6 Customer Customer Order Size, Weight,
Location of Customers and Freight Class
ED.6
ED.7
Optional Payment
P3.3

Production Requirements

Actual Sales History

P5.1 Company
Balance Production

Return Production Requirements

Resources with

P3.1
Production Resources
P3.2
D1.1
D2.1

Planning Decision Policies

Process Inquiry &

Process Inquiry &

EP.1 Order Quote (Customer)

Customer Inquiry D2.2 Customer Inquiry Customer Quote
Quote

Quote

Customer Order Quote (Customer) Customer D1.2

Customer
Equipment and Facilities
P3.2

Replacement and Disposition Plans

EM.5
Planning Data
P3.1

Identify, Assess, & Aggregate

Identify, Prioritize, & Aggregate Production

EP.3 Planning Data

Production Resources

Bill of Materials EP.3

EP.7
M2.6

Product to Deliver

Production Schedule
Release Finished

Item Master M1.1 Production Resources Information Feedback

EP.7 Inventory Availability P3.3 M2.1
Product Routings Finished Product Release
Requirements

Return Production M1.2

EP.7 Production Schedule D2.9
Supply Chain Plans Requirements
P3.3 M2.1
P1.4 Inventory Availability
Delivery Plans M2.2
M1.6

Product to Deliver

P4.4
Release Finished

Sourcing Plans Information Feedback

Return Production Requirements P2.4 M1.1
P5.4
M2.5

Finished Product Release

Order Signal Delivery Plans
Stage Product

D1.8
D2.3 P4.4 Information Feedback
Production Plans M2.1
P3.4
M1.5

Stage Product Information Feedback

Delivery Plans
M1.1
M2.4

P4.4
Information Feedback
Package

M2.1
Sourcing Plans
D2.3
P2.4

Sourcing Plans
DR1.4

M1.4
Sourcing Plans
Information Feedback

Package
ES.3
M2.3

Produce and Test

Sourcing Plans M1.1

ES.4 Information Feedback
Sourcing Plans
P1.2 M2.1
Sourcing Plans
Establish Sourcing Plans

P3.2
Sourcing Plans

M1.3

Produce and
P4.2
Sourcing Plans Information Feedback

Test
P5.1 Product Location Information M1.1
M2.2

Sourcing Plans EM.6

P5.2 Information Feedback
Sourcing Plans M2.1
S1.1 Production Schedule
Sourcing Plans WIP Handling Rules, Move M2.3
Information and Methods Product Location Information

M1.2
S1.1 EM.4 Production Schedule
Sourcing Plans EM.6
WIP Location Rules P3.2 Information Feedback
S2.1
EM.6 WIP Location Rules M1.1
Issue Product

Product Sources Inventory Availability

P2.3 Production Schedule P3.2 EM.6 Inventory Availability
Sourcing Plans M2.1 Production Schedule P3.2
Replenishment Signal
M1.1

Issue Product
D1.3 Inventory Availability Replenishment Signal
S1.1
S1.4 Inventory Availability S1.1
Inventory Availability Replenishment Signal
S1.4 Replenishment Signal
S2.4 S1.4
Inventory Availability S1.4
Replenishment Signal
S2.4 Replenishment Signal
S2.1 WIP Handling Rules, Move
P2.3

S2.1
Resources with Product

Product Requirements Replenishment Signal Information and Methods Replenishment Signal

P2.1 EM.4
Balance Product

S2.4
Requirements

S2.4
Product Sources Inventory Availability Inventory Availability
P2.2 D2.9 D1.3
Planning Decision Policies
EP.1
Scheduled Receipts Production Schedule
Preventative Maintenance and
M2.1

D2.9

M1.1
S2.1 Calibration Schedule
Production Schedule EM.5
Information Feedback
S1.1 P3.2 Information Feedback
Production Schedule M1.2 Production Schedule
Production Plans
Schedule Production Activities

Schedule Production Activities

Product Inventory Target Levels P3.4 S1.1 Information Feedback D1.8
Order Signal
P2.2
P2.1

ES.4 Production Schedule M1.3 Production Schedule

Identify, Assess, & Aggregate

D2.3 Information Feedback Information Feedback

Identify, Prioritize, & Aggregate Product Requirements

Product On Order S2.1 M1.2

Planning Data M2.6 M1.4 Production Schedule
Product Resources

S1.1 Information Feedback Production Schedule

EP.3 Information Feedback P3.2
Inventory Availability Product Sources M2.5 D2.3 Production Schedule
Product Routings S1.4 M1.5
P2.3 Information Feedback Production Schedule Information Feedback S1.1
EP.7 Product On Order M2.2 Production Schedule
M2.4 M1.6
Item Master S2.1 Production Plans S2.1
Information Feedback Production Schedule
EP.7 P3.4
Planning Data M2.3 S1.1
Scheduled Receipts D1.3
Product Equipment and Facilities
EP.3
Scheduled Receipts
Bill of Materials Schedules and Plans S1.1
Requirements EM.5 Scheduled Receipts
EP.7 P2.3 EM.5
Calibration Schedule S2.1
Information Feedback Preventative Maintenance and Equipment and Facilities
Supply Chain Plans M2.2 Schedules and Plans
P1.4 EM.5
Production Plans
P3.4
Delivery Plans Return Inventory Availability

SR1.5

Return Defective Product

P4.4 ER.4

S1.5

Authorize Supplier
Payment terms Scheduled Defective Product Returned Defective Product
Source Return Requirements
P5.4 ES.9 Return DR1.3
SR1.4

Payment
Transferred Product Returned Defective Product Shipping Documents
S1.4 SR1.4 (Government, Customer, Carrier)
Load, Shipping, Verify, and Credit
Information
D1.11
Inventory Availability

S1.4
D1.8
Replenishment Signal Existing Inventory Data Credit/Exchange Options

SR1.4
D1.3 ES.4 SR1.3
WIP Inventory Location Inventory Availability

Schedule Defective Product

Supply Chain Plans Ship-to Data
P1.4

Transfer Product
P3.1 EM.6 ES.4 DR1.1
Establish & Communicate

Supply Chain Plans Product Inventory Location Inventory Availability Validated Return Material
Supply-Chain Plans

ES.4 Returned Defective Product

Shipment
P4.1 M1.2 Authorization
Replenishment Signal Inventory Availability SR1.3 SR1.5
Supply Chain Plans M1.2 M2.2 Returned Defective Product
Replenishment Signal Scheduled Defective Product
P5.1 Inventory Availability SR1.3
M2.2 Return
Supply Chain Plans Receipt Verification P2.2 SR1.5
Plan and Build Loads Information
Customer S1.3 Transferred Product D1.5
Supply Chain Plans Finished Goods Inventory S1.5 Return Inventory Availability
P2.1 Location Inventory Availability ER.4
ED.4 D1.3
Validated Return Material

SR1.3
S1.3

Request Defective Product Return Authorization

Supply Chain Resources Authorization
P1.3

with Supply-Chain Requirements

Balance Supply-Chain Resources

Receipt Verification SR1.4

P1.2
S1.4

Verify Product
Ship-to Data
Supply Chain Requirements Receipt Verification Receipt Verification SR1.4
P1.1 S1.2 ES.2
Return Schedule Instructions Credit/Exchange Options
Receipt Verification SR1.4
ES.1 DR1.2
Inventory Strategy
EP.4 Returned Defective Product Defective Product Disposition
SR1.2 Request
Supply Chain Performance Defective Product Return DR1.1
Improvement Plan Authorization Response Returned Defective Product
EP.2 DR1.1
Receipt Verification SR1.4

S1.2
S1.3 Historical Return Rates
Receipt Verification
P5.1
Scheduled Receipts ES.8

Receive Product
S1.1 Defective Product Return
Receipt Verification
Defective Products Authorization Request

P1.2
ES.6 DR1.1
Revised Capital Plan DR1.4
Product Receipt Verification
EP.5
Supplier ES.2

Identify, Assess, & Aggregate Supply-Chain Resources

Revised Capital Plan
Receipt Verification
EP.6
Revised Aggregate Forecast and ED.8
P1.1

Outsource Plan

SR1.2
Projections Receipt Verification Authorization to Return to
EP.6

Disposition Defective Product

EP.9
Identify, Prioritize, & Aggregate Supply-Chain

Regulatory Requirements ES.1 Service

ED.4
Revised Business Assumptions EP.8
Returned Defective Product Return Product Location
EP.9 Sourcing Plans
P2.4 SR1.1 ED.4
Shipments Supply Chain Replenishment Signal

S1.1
D1.11 Production Plans Resources Return Plans Returned Defective Product
D1.3

Requirements
P1.3 P5.4
Shipments Supply Chain Requirements P3.4 SR1.3
Return Inventory Transfer Data Return Inventory Availability
D1.3 P1.3 Make/Buy Decision DR1.4 D1.8
Order Backlog EP.5 Supplier Performance Procurement Signal

Schedule Product Deliveries

D1.3 Authorization to Scrap
Outsource Plan ES.2 Supplier D1.8
Planning Data EP.5 Logistics Selection Scheduled Receipts
EP.3
Planning Data ES.6 S1.2
Revised Business Assumptions EP.3 Production Schedule Product On Order
EP.5 M1.1 P2.2
Order Backlog Inventory Replenishment Signal

SR1.1
Scheduled Receipts
D1.11 Customer M1.2 Manage Regulatory Return Policy

Product Condition
Identify Defective
M2.1 ER.8
Delivery Plans Production Schedule
M2.1 Scheduled Receipts
P4.4 Warranty Data Supply Chain Resources
M1.1 ER.8
Replenishment Signal Product On Order P1.3
M2.2 Business Rules for Return
ES.9
Sourcing Plans Processes
Scheduled Receipts ER.1
P2.4 D1.8