Professional Documents
Culture Documents
Resources For Spiritual and Life Coaching
Resources For Spiritual and Life Coaching
© Fern Gorin and The Life Purpose Institute 1994-2022 (ver 06.22) Resources O - 1
RESOURCES AND TOOLS FOR SPIRITUAL COACHING
2 - O Resources © Fern Gorin and The Life Purpose Institute 1994-2022 (ver 06.22)
SPIRITUAL RESOURCES
Step 1: Clear
Sit comfortably, and close your eyes and breathe deeply. Imagine a column of pure,
warm white light flowing slowly into the crown of your head. Imagine it swirling as it
moves through your head and slowly down through all of your body. See and feel it
cleansing all heavy energies from within you. Allow those heavier particles to be
pushed down by the light as it moves down through your body, pushing the particles
out of your feet, where they are assimilated into the ground. Once you feel
completely filled with the light and have allowed the heavy particles to release out
Step 2: Ground
Keeping your eyes closed and breathing deeply, imagine a cord wrapped around
your spine from the top to the base. This cord can be made of anything that feels
grounding to you (crystals, wire, rope, satin, golden cord, wood, vines, etc.). Now,
imagine this cord extending from the base of your spine down through what you are
sitting on, down through the floor, down into the ground, and deep into the earth
through the magma, all the way to the solid core. Now, see your cord wrapping
around that solid core, fully grounding you. This cord allows you to draw energy up
from earth when needed and serves as an anchor. Once you feel firmly grounded, do
step 3.
cord expanding to mix with the pure, warm bright white light already filling your body
from Step One. Once they feel integrated, expand them beyond your physical body,
so that a ball of light surrounds you out about a foot or two from your body. See an
outer shell form on this orb. This outer shell allows what you intend to move in and out
and serves as a barrier to any unresourceful energies being exchanged. Once you
feel that you have established your orb, ask it to stay in place. Then, open your eyes
Congratulations! You are now clear, grounded, and have intended healthy
© Fern Gorin and The Life Purpose Institute 1994-2022 (ver 06.22) Resources O - 3
With the Client:
You can also use all of this process, or each component individually, with your client.
If a client shares that they feel like they have taken on someone else's bad mood, or
that they can't seem to lift a sense of heaviness from themselves, ask if they have a
way that they clear themselves. If they do not, ask if they are open to walking through
a clearing process. If they say yes, explain the steps, get their permission to proceed,
If a client shares that they feel spacey or unable to focus, ask if they have a process
they follow to get grounded. If not, ask if they would like to do a grounding exercise.
If a client shares that they are fearful or concerned about entering a situation where
their boundaries may be encroached upon, ask what tools they use to protect
themselves. If they don't have one, or indicate they'd like to learn a new one, guide
Summary
Repeat back some of the key things you’ve heard your client say. Ask them how this
assessment was for them. In either this or a future session, you may:
Point out inner conflicts the client may be experiencing and help the client to
resolve them
One of the ICF Core competencies is Creating Awareness. There are many different
ways to create awareness and levels of awareness. In this section, we will specifically
Clients often feel limited in their choices about their life. Depending on how
4 - O Resources © Fern Gorin and The Life Purpose Institute 1994-2022 (ver 06.22)
You may hear statements like:
I don’t have time to…
I have to take care of my children (or parents), so I don’t have time to….
These statements imply that your client feels limited and needs to explore more
choices. Here are 5 ways to help the client become more aware of new possibilities.
2. Brainstorming
Brainstorming is a great way to help your client think outside their normal range of
options and create new possibilities. This technique includes asking 3 times, “What
Let the client share their ideas. Later during brainstorming, you can participate in
coming up with ideas. If the client is stuck, offer one or two ideas as a way to “prime
the pump,” then turn the focus back on the client by asking, “What else? What else?”
In Brainstorming, you also ask your client to include all their options, whether they
© Fern Gorin and The Life Purpose Institute 1994-2022 (ver 06.22) Resources O - 5
Note: These are not all choices the client would do, but usually after the client states
all the choices, they feel a sense of relief. It feels good to them to say it, even though
3. Help your client explore choices they can make to design their life.
Discuss each item with them, and then ask your client to decide which ones to work
on. Start coaching around that topic. Ask your client some questions such as: If you
started doing that right now, what would that look like? What would be the benefit
of doing that? How could you implement that in your daily life, or when could you do
You can also use the handout as a resource and give it to your client for homework.
to transform these beliefs and assumptions, please see the Blocks Chapter.
Here are ways to guide the client to better manage their time and money:
Time Management
Ask the following:
Keep exploring with your client where they could find amounts of time to do the
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Even if the client allots only half an hour or an hour a week toward something new,
you’ll be surprised how differently a client feels about their life. For example: The
client decides to take half an hour twice a week away from their kids to do
something specific that they’d like to do for themselves. A client takes a dance class
one hour a week. A client decides he will leave work a half-hour earlier at work twice
a week.
Money Management
Ask the following:
Ask the client if they’re willing to write a budget to determine what their actual
expenses are. Suggest to the client that they keep track of what they have spent
If the client isn’t currently making enough money in their work, the client may wish to
In what ways could you make more money doing the same kind of work you do
currently?
What kind of work besides what you’re doing now would interest you?
Ask are there savings or investments that could make more money?
Is there a financial advisor or additional information that you can seek out to
Keep exploring with the client either how they can cut expenses, make more money,
or both.
CHOICES YOU CAN MAKE TO DESIGN YOUR LIFE
Check off those choices that you’d like to make to design or redesign your life.
Lifestyle
Set up a new schedule
household chores)
Put in place support systems / get assistance (e.g., hire someone to clean the
________________________________________
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Balance in Life
Practice saying “no”
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Physical / Emotional Health and Well-Being
Exercise more
________________________________________
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Physical Environment
Declutter your home / office / car
________________________________________
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Finances
Get your spending under control by doing a budget
________________________________________
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Spirituality / Religion
Spend more time on spiritual activities
________________________________________
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Education/Personal Growth
Take adult education classes
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________________________________________
Travel more
________________________________________
________________________________________
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NEW OPPORTUNITIES AND WAYS I CAN GROW AND ENHANCE MY
LIFE DURING THIS TIME
Use the handout on the following pages.
Please note: These materials were developed during a recession, so they focus a lot
on career issues. Please feel free to modify this focus to your target group.
Review the handout and ask questions about the items your client indicated they
This may be an important time for you to grow and enhance your life.
Please check the topics that would most inspire you and assist you to move in a new direction.
______________________________________
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What have you always wanted to do?
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What are your values and interests?
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Not my focus Focus at I’d like to work
right now a later date this on now
5. I’d like to spend this time with my family friends,
and significant other.
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Not my focus Focus at I’d like to work
right now a later date this on now
9. I have the opportunity to learn from my mistakes
and things that didn’t go well.
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What were the mistakes you’re choosing not to
make again?
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What have you learned for the future?
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How do you sell yourself short?
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What fears have stopped you in the past?
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to be successful.
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14 - O Resources © Fern Gorin and The Life Purpose Institute 1994-2022 (ver 06.22)
Not my focus Focus at I’d like to work
right now a later date this on now
How did you hold yourself back?
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______________________________________
13. I need to ask and allow for more help and support
to come from others.
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How?
______________________________________
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How?
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Not my focus Focus at I’d like to work
right now a later date this on now
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Which relationships can you enhance?
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How?
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What actions?
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Resources for Marketing
Creating a Powerful Online Presence
Commerce is conducted via the Internet, so if you want to connect with your client
Blogs
Posting articles
It is highly recommended that you start with the first two, so we’ll look at those first.
website is imperative
any time. You have limitless space to share information and engage your
prospective clients
A website gives you credibility in the marketplace. In this age of identity fraud
and scams, if a potential buyer can’t find you on the Internet, they may be wary
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Developing Your Website
As you begin to develop your website, keep your branding in mind. You need to
carefully select the words, colors and images that convey the tone that your clients
will resonate with. A website targeting business executives will be very different from
bringing more joy into your clients’ lives, a dark, muddy background won’t
communicate that. The presentation of your website will leave a first impression that
Your website should be easy to navigate. The menu tabs should easily lead readers
to the information they’re looking for. Each topic should have its own page, rather
than throwing everything on one long page. Each page title should match its menu
tab, so that readers are not confused about whether they’ve landed on the right
page.
philosophy, etc. If you have multiple niches, have an umbrella concept for the
website, and include a separate page for each type of coaching that falls
Your website should clearly reflect that you are a coach. Many graduates layer their
that, be sure to do a complete revamp of your website, so that coaching doesn’t get
lost underneath other things. Consider having a separate website for each practice
to avoid confusion.
Make sure that you’re visible on your website. Clients connect with you personally, so
include a good professional headshot, your bio and credentials, your coaching
Steps to Take
Once you’ve settled on your business name, the next step is to register your domain
name – even if you’re not ready to develop your website yet. In fact, you may want to
check your domain to make sure it’s available before you lock in your business name.
Many new coaches begin with an inexpensive do-it-yourself (DIY) website. There are
numerous DIY hosts, including several that specialize in coaches, where you can
register your domain and develop your website using available templates. The
important thing is to begin with a template that allows you to use colors and
graphics that represent your brand. Before committing to a host, peruse their
templates or representative hosted sites to make sure they look professional and fit
your needs.
As you develop your business and solidify your branding, then you can invest in a
custom website, or at least a custom logo that you can plug into the template.
Graphics can be obtained within your hosting site or from royalty-free clipart sites
that offer photos and illustrations for which you pay a one-time fee for unlimited
usage.
suggest that you begin by writing the pages yourself, to include your personality and
The list on the following page suggests some of the components you might include in
your website.
Once your website is online, you need to get people there. Include your Web address
on your business card and all other promotional materials, and include a link from
your email signature, social media sites, your blog and anywhere else you appear on
the Web.
In addition, make sure that your website is optimized for greatest exposure to the
major search engines. There are several factors that go into search engine
optimization (SEO). Your Web designer should be able to help you, or search the
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Website Components
by Sharon Good
Select the different components or pages that you would like to include in your
website.
Biography/credentials
My picture
Pictures/graphics/logo
Contact information
Copyright
My mission or philosophy
FAQs/what is coaching?
Pricing
Activities/events/classes
Articles
E-newsletter or e-zine
Blog
Audio clips
Video clips
E-commerce/ordering capability
Interactive tests
Giveaways
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Website Hosts
There are numerous website hosts that are inexpensive and offer do-it-yourself
Bluehost
GoDaddy
HostGator
Squarespace
Wix
Wordpress
*Note: All resources are suggestions only. Make sure that you check out each
Sample Websites
Following are some representative websites from our esteemed LPI instructors and
22 - O Resources © Fern Gorin and The Life Purpose Institute 1994-2022 (ver 06.22)
Social Media
Social media is any website or mobile application that allows you to share content,
ideas and information about your business. It is composed of a variety of methods for
Your Website and Blog – All social media activities should first and foremost be
Facebook – Highest number of users with the most advanced targeting options.
Twitter – Great for brand awareness, keywords and hashtags, and for targeting
targeting based on job function / titles. You will get higher quality leads, but it is
the most expensive to advertise on (the cost of ads is higher than other social
media platforms).
YouTube – Videos that provide quality content to people who want to learn
about you. Video is the future of social media; it creates loyalty and viral buzz.
You don’t need to be active on all of these. There are numerous other platforms in
addition to this list. Once your audience, brand, niche and objective are determined,
you’ll decide which social media platforms work best for your particular business.
How Do You Best Use Social Media?
The essence of content marketing through social media is to start with the “why”
behind your business. People don’t buy what you do, they buy why you do it. The core
beliefs of your business are why it exists in the first place. Is the core purpose of your
1. Why – This is the core belief of the business. It’s why the business exists.
2. How – This is how the business fulfills that core belief.
3. What – This is what the company does to fulfill that core belief.
Starting with “why” allows businesses to go beyond what they're selling and connect
on an emotional level that's much more moving than a few key features.
1. Why – We are a coach training institute that exists to empower individuals to create
new and meaningful lives and careers as Life or Spiritual Life Coaches.
2. How – We are the most personal coach training available with small class sizes,
3. What – We do this by offering Life, Spiritual and Advanced Life Coach Certification
Programs.
Reference: Sinek, S. (2009, September). Simon Sinek: How Great Leaders Inspire
https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action
You attract the people who share your fundamental beliefs, and that creates loyalty.
Start with the client experience and your services will keep evolving to serve them
best. Focusing on this experience means to work towards engaging your audience by
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In this day and age, the main focus should be on listening to the customer, as
opposed to constantly advertising your products and services. The truth is, this takes
time. Cultivating relationships takes time. Creating a huge network of followers takes
time. Gaining loyalty takes time. This means reaching out to your customer base and
keeping them engaged, not only with your products and services, but through your
In other words, relationship marketing is vital to growing your user base and social
media presence. A huge part of this is listening to the customer, asking for feedback
and consistently monitoring your social media channels to make sure you’re in
Advertising is also an essential part of social media marketing, but shouldn’t be the
bulk of the content you’re posting. Content should follow the 80/20 rule. Only 20%
value to your clients. Trust needs to be built before you begin to see a growing
engagement or ROI.
The best place to begin creating ads is your Facebook business page. First, create a
Define Your Goal: Pick a goal. Start with the end in mind. What do you want to
Define Your Audience: geographic location, age, gender, interests, income, fans
Facebook ads is to experiment. Test different options with varying prices, and
eventually you’ll see what works best for the goal of your business. Social media
is constantly fluctuating, and there isn’t a set cost that works for everyone every
time.
For example, you may want to boost a specific post that is receiving a lot of
engagement. You can choose to pay $10 and see how effective it is over a 7-day
period. Another example would be to promote your services for $50 over a 30-day
There is no set system that works for everyone. You must try out different things until
you gradually figure out what is the most effective. You will get better at predicting
what works and what doesn’t over time, but remember that social media is in a
Remember this: For each ad or boosted post, you first need to decide your objective.
Then, set a daily budget, audience, length of time and placement for your ad.
Facebook has many options when it comes to advertising, but by narrowing your
audience and choosing strategized placement, you can have a successful ad.
1. Well-defined objective
2. Targeted audience
3. Compelling title
6. Clear call to action, e.g., request a free consultation, register today, sign up, find
7. “Social Proof” to raise validity and generate interest. Social Proof is measured by
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Other Tips for Successful Social Media Advertising
Use strong visuals and have the least amount of text possible
Be authentic, open, and show your personality with your audience, while still
remaining professional
Experiment and see what types of ads are successful and which ones aren’t
Canva and Adobe Spark – Great applications used to create and find copyright-
free images
Shakr – Great application used to make videos (video will be the future of
marketing)
Sprout Social, Hootsuite, Buffer – Once you’ve found and begun using your
chosen platforms, you can schedule, publish and analyze your posts with a social
SiteGround
iPage
Bluehost
GoDaddy
HostGator
Squarespace
Wix
WordPress – a platform used for blogging and building websites. Most hosting
http://sproutsocial.com/insights/social-media-marketing-books/
http://www.blogtyrant.com/social-media-small-business/
https://www.searchenginejournal.com/spend-better-be-better-basics-for-the-
facebook-ads-beginner/170183/
Disclaimer: This document offers general guidelines and social media best practices.
It is provided for informational purposes only. Use of these resources does not
guarantee success, and students are strongly encouraged to do their own research
on recommendations and resources listed to find out what best suits their needs.
Boost a Post: The act of going to a post already created in Facebook and clicking
“Boost Post” in the lower-right corner, if it is successful or predicted that it may be of
interest. An audience, budget and length of time are chosen based on projected
audience reach.
Brand Awareness: The extent to which consumers are familiar with the distinctive
qualities or image of a particular brand of goods or services.
Content Marketing: The marketing and business process for creating and
distributing relevant and valuable content to attract, acquire, and engage a clearly
defined and understood target audience – with the objective of driving profitable
customer action.
performing the desired action, whether the action is buying a product, filling out a
Establish Culture: The act of creating a system of shared assumptions, values and
beliefs, which govern how the business is perceived.
Hashtag: A word or phrase preceded by a hash mark (#), used within a message to
identify a keyword or topic of interest and facilitate a search for it.
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Keyword: A word or phrase (most effective if visible on your website) that describes
a product or service. It’s typically a phrase of two or three words, identified as one,
which potential customers use when searching the internet. Keywords can be used in
hashtags and general Internet search. In order for the search engine indexes to offer
your Web page as a relevant result to searching customers, this word or phrase must
appear visibly in your site and ideally in the source code (aka “metatags”) of your
Web page.
results for specific search terms or keywords. This is also called pay-per-click.
Search Engine: A computer program that is used to look for information on the
Internet.
Social Media: Websites and applications that enable users to create and share
content or to participate in social networking.
Social Proof: In social media, this is measured by how many reactions, comments,
shares and likes are received. It raises validity and generates interest.
Viral Buzz (Buzz Marketing): A technique that focuses on maximizing the word-of-
mouth potential of a campaign, business or product.
Website Click: These clicks count the total number of times your ad is influencing
traffic to your website URL.
Additional Online Outlets
There are several other ways to add to your Web presence. Remember that your
website is the centerpiece, and each of these can lead people back to your website,
where they can get more information about you and contact you to investigate
coaching.
Blogs
A blog is a great way to share ideas and resources with your client base. By writing a
blog on a regular basis, you stay in front of your audience. When they’re considering
Posting Articles
If you’re writing articles for an e-zine, blog or print medium, you can also post them
If you enjoy presenting, you might create a YouTube channel and post videos of
interest to your target audience. Keep them fairly short and, again, get them back to
your website. Your videos don’t have to be studio quality, but make sure they’re clear
and don’t have distracting backgrounds, and that you present yourself professionally.
There are many online listing services that include coaches, as well as organizations
that include a member listing. These can be coaching-related, self-help sites or sites
related to your coaching focuses. Some require payment; some are free. Use your
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Referrals
A Successful Method to Get Referrals From Doctors, Ministers, Therapists, etc.
By Anyaa McAndrew
One of the best ways to build your coaching business is to establish relationships
with effective referral sources. Most people assume that if they meet with or talk to
someone one time, the person will start making referrals. Not necessarily so. Here’s a
system for developing referral systems that work. Use any or all of the following
steps:
Optional: Send information on your services. During your first phone contact, you
may let them know that information on your services is on its way, or refer them
to your website.
Acknowledge them for their work. If possible, create a win-win relationship. Is there a
way you can refer clients to this person (this is called “reciprocal” referrals) or
Ask if you can leave brochures and/or business cards in their waiting room.
Send the referral source a thank you note for meeting with you.
Tell them that you’d like to make sure they feel comfortable referring to you. For the
know free of charge for their first appointment. By doing this, you’re giving them a
reason to make a referral now. Urgency is often important in getting people to take
action.
If you receive a referral for a free appointment, send a thank you note.
Call your referral source and let them know if you’re doing a workshop.
If your referral source sends someone to your workshop, send a thank you note.
If you see an article, workshop or piece of information you think your referral
discussed.
At holiday time, remember them with a nice note or (if they’re referring a lot of
In other words, develop a long-term relationship. Yes, this takes a lot of time, but it is
well worth it. Start by contacting five to ten people at a time. Focus on these five to
ten people and have great follow-through. Then, when you’re ready, contact the next
five to ten people. This effort in getting your practice going will bring referrals for a
Recently, one of our consultants created a very successful marketing plan that
worked. In its simplicity, the key was to develop a relationship with the administrator
was followed through, leads were generated and clients came into her practice. The
following summary will illustrate this simple system that could feed your practice.
1. Go through the phone book or Internet and locate the office phone and address.
2. Phone the office and speak to the reception/assistant. Get their name, introduce
yourself and ask if they could send you information on their practice, if you haven’t
found it on the Internet. Verify the practitioner’s name and address. Also, get
whatever other information the assistant could gather on that particular practice,
e.g., size, modalities, etc. Mention that you may be a source of referrals for their
business as well.
3. Mail or email a letter to the assistant (see the following page for a sample).
4. Follow up two weeks later. Speak to the assistant. Ask for an appointment or to
5. Meet with the practitioner and/or assistant. Take in your fee schedule and
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JANE DOE COACHING
274 Main Street, Suite 407
Any City, ST 11111
999-555-5555
janedoe@xmail.com
June 5, 2021
Dear Sally,
Thank you for taking the time to speak with me on the phone today. Please find
I am a Certified Life Coach practicing in Any City for 5 years. Thanks to technology, I
am able to work with clients anywhere in the world. Life Coaching is a fairly new
profession, but it has proven to be immensely helpful to people in clarifying new life
While I help clients with many aspects of their lives, one of my specialties is working
with women who are going through, or who have gone through, divorce, helping
them to find a new life direction. I realize that in working with this population, many
life and emotional issues come up that are outside the scope of your work. As a Life
Coach, I can help your clients with such issues as finding work or a clarifying new
career path, recreating their social life, learning to handle their finances, creating a
I would welcome the opportunity to spend 20 minutes with you and/or Mr. Spelvin to
share more about how I could be a beneficial resource for your client base, so that
you might feel more comfortable referring appropriate clients to me. I will call your
I look forward to meeting you and seeing how we can create a mutually beneficial
relationship. I will appreciate your referrals, and also hope to learn more about how I
Sincerely,
attorneys, hoping to get referrals from all of them. The good thing about getting
referrals from attorneys is that their clients are used to paying high fees (attorneys
It shows that you care about your clients, even after you have provided legal
services to them.
They will have a better frame of mind after working with me (and be easier for
you to work with!). They will have a more positive outlook and feel more in control
of their lives.
As opposed to traditional counseling, this process helps the client find exactly
what they want to do and helps them transition into their new life.
Jim may also have the opportunity to do seminars with law firms for their existing or
past clients. The topic I recommended is: “LIFE AFTER DIVORCE.” Focus on other life
goals and life changes that happen after divorce, as well as new career directions.
I also recommend writing a brochure entitled: “LIFE AFTER DIVORCE.” Focus not only
on career changes, but life goals and other life changes after divorce. Put these in
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How to Get Referrals from your Clients
Jan Hardy of Anchorage, Alaska, has built her coaching practice largely by referrals. I
asked her how she has been able to get the referrals.
Jan said that first she works with a client until they are satisfied with the work and it
brings excellent results. Then, she suggests that they might know people who are in a
similar situation who could use this kind of help. She hands them cards and brochures
Other pointers Jan gives for marketing are not to be shy, constantly talk to people
about what you do, and leave your brochures everywhere. It is amazing how many
doctors’ offices and business offices will allow you to leave your brochures. In
addition, many holistic centers, markets, and bookstores have bulletin boards or
Please note that per our contract or any information provided in the Certification
1. Brochures: use our blurb below or submit your own for approval
4. Workshops and classes: It must be noted that materials and handouts are used
with permission, and students must sign a copyright agreement (see the
chapter M)
and CLC). S/he is certified to provide The Life Purpose Institute Coaching Process© ,
which was created by the Life Purpose Institute. This process has been successfully
36 - O Resources © Fern Gorin and The Life Purpose Institute 1994-2022 (ver 06.22)
How to Get Started Marketing Your Practice
by Eve Bradshaw, Graduate
We have included a few examples of brochures, flyers and ads that can be
incorporated into your advertising program. Mix and match verbiage that speaks to
you. Remember, your marketing plan is unique to you. Considering your financial
budget, pick and choose those forms of marketing that suit your own style of
communication.
Be creative, experiment with layout, say what comes from your heart and your own
experience in working with others. You will be surprised at how much experience you
already have in marketing yourself and your practice once you get started.
Run your ideas by a partner or associate for feedback. No one can create your ads
and advertising better than you can. Get to know your community and your
audience, so you will have confidence that your workshop, seminar and private
students confused about their future, can all benefit from your practice. Always
consider who your primary market is and who you are speaking to when writing your
ads. Vision your future clients reading your ad and saying to themselves, “That's
Take some time, and remember what it felt like the last time you were looking to
Take your own experience of transition and write about it. Develop your own story, so
you can share your authentic experience with future clients. Remember that people
buy, hire and work with people they can relate to and trust. Convey your heartfelt
interest in this wonderful field, and they will want to work with you.
Advertising: Creating Your Own Ad Campaign
Always start off small. Look at your finances and be realistic about what your
advertising budget is. You can always add more ads to support a larger budget
Call your local community newspapers first. Ask for prices for classified ads. We have
found that a 25 – 30 word ad, properly written, at a cost of $15 – 30 can be just as
effective as a 60 – 100 word ad costing two to three times that amount. Run your ad
at least three times to test that market and keep track of the incoming calls from
each ad. (See the Ad Tracking Form example on the following page.)
Researching newspapers and magazines can be done over the phone or Internet by
requesting a media kit with rate cards, deadlines and guidelines. Ask if they have a
free calendar section in which you can post the dates of your workshops and
seminars.
Ask for the editor’s name, so you can get your article published. Consider the timing.
The best period would be an edition just prior to a scheduled workshop. Set up an
Always stress, to anyone you come in contact with, how unique, powerful and timely
the work is. Life Coaching is one of the hottest fields of interest today. If you present
it properly, with sincere enthusiasm and confidence, they will want to interview you
Set up a template for tracking who, when, how much and how often you’re
contacted for each publication you have advertised in. In that way, you will be able
to quickly tell which ads and which papers are cost-effective. You can even assign a
code to each ad to make it easier to track. Every week, note the number of calls
received. You can do this on paper or set up an Excel file. Use a form such as the
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Ad Tracking Form
Publication/Code: _____________________________
Contact: ____________________________________
Address: ____________________________________
Phone: _____________________________________
Fax: _______________________________________
E-Mail: _____________________________________
Cost: ______________________________________
Date: ______________________________________
* Classified or Display
Networking
Business Cards
When you find yourself in any business, community or social setting, always be
prepared to hand out your business card. Remember to ask for their card as well, and,
before leaving, make notes on the back of the card as to where and when you met
and what was discussed during that introduction. Months later, as you go through
your cards, you will be glad you developed this simple habit. Without proper notation,
it is difficult to recall the connection. You will be surprised at how well you will be
received by that person when you refer to specific comments discussed during your
meeting.
remember that James Smith was an insurance agent vs. his last name. You can also
file business cards electronically by scanning the cards with a business card reader,
or enter the information into an Excel file, where you can do keyword searches.
Virtually everyone you know could be a potential client or know someone who could
use your services. Begin with making a master list of everyone you know. Categorize
organizations. As you create your list, speak to them; be sure to get correct addresses
(and/or email addresses) and phone numbers for your master list database. When you
do a workshop or seminar, mailings can be done quickly from your database file. Be
sure to list the industry/business category your contact is from, so that you will have a
Sending Information
Never leave a new contact without asking if you could send them information on your
practice. You never know when they may know of someone needing your services.
Always follow up with your mailing within three days. Be sure to include a handwritten
note on your flyer or letter referring to your previous meeting, or email information
with a personal note.Follow up with a phone call three days later, verifying that they
received your information. (See “How to Use the Phone and Set Appointments”
below.)
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Referrals
After you have made contact with professionals who would be sources for referrals, be
sure to let them know that referrals work both ways and you are looking forward to
working with them by referring your clients to their practice or field. Let them know
how common it is that people talk about the transitions they are experiencing, and
that there is a solution and help available to clarify a direction for their clients. Give
them a stack of your brochures or business cards and visualize them handing them out
Be sure to always follow up with a thank you card when a referral comes in. There is no
greater compliment than being appreciated in a timely fashion when someone sends
you referrals. Be sure to send them referrals from your database as well, whenever
possible.
The phone can be your best marketing tool if used properly. Learn to set aside specific
times each day to return and initiate calls. Voicemail systems are invaluable if you
prepare a comprehensive message that can give your caller enough information to
A successful relationship starts from the first moment you pick up the phone to say
“hello.” In the beginning, you may want to create a simple phone script that you can
use as a template in getting through the initial stages of introducing your practice.
When you are first in contact with a potential client, you can reduce your anxiety by
1. Ask them where they heard of you: ad, referral, flyer? Be sure to mark
information down on your Prospect Tracking Form (see page O-43), or keep track
of prospects in an Excel file. Ask questions such as:
Ask the next questions based on their answers. Ask if they have ever gone to a
what their level of interest is. Say at this point, "Let me tell you about the Life Purpose
Institute Coaching Method. The process was developed in 1984 for people just like you.
It has now been used with over twp million people.” Describe your work to them and
Be sure to answer all their questions, and continue to ask if they have any more questions
Example: “In the first hour, we'll get started on the process, and I'll be gathering information
on your background and what you are looking for in your ideal life and career. If we need
The person will usually ask how much it would cost at that point; quote your rate. Also,
quote a package rate that makes sense to you, considering your hourly rate. If they are
unable to pay the amount you have quoted, provide them with alternative resources (e.g.,
books or self-help resources) or refer them to the Life Purpose Institute to be practice
Your assumption that your conversation will create the appointment is important. Believe
that anyone you speak with could be a future client, and that that conversation will lead to
Remember: nothing gets sold until someone asks for the appointment. Your time is
valuable, so let them know when you’re available, so you can match a convenient time for
both of you.
Example: “When are you available for an appointment? Let me tell you what my schedule is:
“When would be a convenient time for you? Is a weekday or weekend better? Can you
come during the day, or are evening hours better for you?”
Remember to pause after each question. Allow your client to answer and tell you what the
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Prospect Tracking Form
Use this form (or an Excel file) to track incoming calls from new clients.
Name: ____________________________________________________
Address: ___________________________________________________
(c) ________________________
E-mail: _____________________________________________________
Availability: __________________________________________________
Industry/Business/Profession: _____________________________________
Notes:
Follow-Up:
____________ __________________________________________
____________ __________________________________________
____________ __________________________________________
Postcard Sample 1 Front
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Postcard Sample 1 Back
Postcard Sample 2 Front
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Postcard Sample 2 Back
Additional Marketing Resources
Book Yourself Solid: The Fastest, Easiest, and Most Reliable System for Getting
More Clients Than You Can Handle Even if You Hate Marketing and Selling, by
Michael Port
The Successful Coach: Insider Secrets to Becoming a Top Coach, by Terri Levine,
The Business and Practice of Coaching: Finding Your Niche, Making Money, and
Niche Marketing for Coaches: A Practical Handbook for Building a Life Coaching,
You, Inc.: The Art of Selling Yourself, by Harry Beckwith and Christine K. Clifford
Love-Based Online Marketing: Campaigns to Grow a Business You Love AND That
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Groups
get to know each other and provides time for each person to participate at each
session.
intimacy, break the large group into smaller support groups of 3 or 4 people who
work as a team.
Virtual groups — meet with a small group online. This allows you to expand your
Groups can meet weekly, biweekly or monthly. The session may last from an hour or 2 for
a small group up to 3 hours for a large group. Groups that meet by video conference
If you know a lot of people, you can begin by offering the first session free. Have
refreshments, a social or networking hour and maybe door prizes, along with a lecture or
sample session. From there, invite people to make an ongoing commitment to a series.
If your topic is marketable enough and people are clear on the value – for example,
people with a specific need or challenge – the first session does not need to be free.
You can have them commit to the series right from the start.
If you don’t know a lot of people, you will have to give “teaser” talks at a number of
places or contact referral sources that can send you a number of clients.
To do a “teaser” talk, you need to go beyond just giving inspiration and great ideas. You
must help those listening get in touch with their issues and problems and establish a
need for your group, which offers the solution. For example, your talk to a women’s
1. Clarify the problem areas. You may have the audience fill out the Life Satisfaction
form or the Life Wheel from the Discovery Session (see chapter C).
2. Acknowledge the blocks and hindrances to having the fulfilling life they want.
Address obstacles that are getting in their way and give examples. If you have time,
3. Make sure that throughout the talk, you talk about clients you’ve helped and your
coaching group. Point out that you’re just starting the process tonight, and that
through your group (or one-on-one coaching), you have numerous tools to help
4. Finish with a call to action and a time-limited offer. You might have them
complete an Interest Survey (see page O-XX) and offer a discount if they sign up by
a certain date.
If your group is ongoing, you will need to continue marketing on a regular basis to
replace people who drop out. For time-limited groups, you will need to do marketing
If possible, have clients enroll in the group for a block of time, such as 6 monthly
commit up front, so they don’t use lack of funds as an excuse to skip a meeting or
drop out. They’re more likely to stay with it and attend consistently if they’ve made a
financial commitment.
With groups, you can charge each person less than they would pay for private
coaching. With a large group, you can charge a reasonable fee and still make
considerably more than your hourly rate. For example, your hourly rate is $100. For a
2-hour group, you might charge $50 each for 12 people, giving you $600 per session,
or an hourly rate of $300. A series of 6 sessions would be $300 per person, for a total
income of $3,600. Or be bold and charge $75 per session, for a total income of
$5,400!
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With a smaller group, you would charge a higher rate. A group of 6 at $75 per
session would give you a total of $2,700, or $450 per session, or $225 per hour for a
2-hour group.
Group Examples
This is a wonderful group you can lead to support people in achieving their goals.
When our director, Fern Gorin, did these groups, she had 20 people paying $399
each for a 6-week group, which equals about $8,000. People achieved 95% of their
goals.
To fill this group, we recommend doing a free first evening and inviting those you
know, as well as their friends and contacts. You might also promote this through your
Social Media. At this free gathering, we recommend that you serve food, make it a
social time, where people can connect and network together. Give your promotional
talk about the Success Group and offer a discounted rate if they sign up that
evening.
To begin the group, have each member determine 3 goals they’d like to work on in
the 6 – 8 week support group. Divide members into teams of 3 to 6 members. The
First Meeting
Warm-ups
Introductions
Meeting in teams
Team members write statistics on the board or in Google Docs if it’s an online group —
the percentage of action steps actually taken. For example, the goal was to exercise
3 times and write 3 times; they did 5 of 6 commitments, so they received 83%.
Group sharing
Lecture and discussion on any topic of interest. You decide or have the group decide
on interest areas; for example: relationships, change, blocks, transitions, health and
wellness etc. Your other choice is to provide inspirational tools. This is where you can
Final Meeting
Team time includes sharing successes and results from participating in About Success
Each week, we’ll deal with a topic that moms deal with on a daily basis. There will be a
lecture and interactive exercises, as well as time for moms to share their best approaches
5) How the Heck Do I Take Care of Myself When There’s No Time For Me?
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Speeches and Workshops
Following are a number of samples of speeches and workshops. These are offered for you
to use or adapt for your own purposes. For example, the speech If you’re not focusing on
your these topics, adapt the materials to fit your subject matter.
participation and exercises, education about and promotion of your services and a
conclusion.
Make sure that you not only have an interesting talk, but that it fully markets your services.
You can give the most wonderful presentation, but if people don’t sign up immediately for
coaching sessions, you’ve left out some essential ingredients from your talk, such as:
Giving them a “teaser” so they want more (if you give too much, they won’t need
more)
Using the phrase: “Coaching is known for amazing results, helping people move
forward in their lives, making changes that otherwise have been difficult to make.
Giving a time-limited offer, so they’ll sign up now rather than later for a coaching
Having the audience "sit in their pain" by checking off from a list the issues that apply
to them
Selling indirectly rather than directly for most of the talk. Use lines like:
One of the things I found works for my coaching clients is …,” etc.
Customizing Your Own Speech or Workshop
Review the teaser talks and workshops that follow and pick out content that is
Develop your own assessment form that would spell out your target market's issues and
help them "sit with their pain." For example, a parenting coach would list out issues that
parents face. If your specialty is moving through crisis, change and transition, you would
list the major life changes. If you’re coaching women in mid-life, you would list all the
Pick out “pain points” from the assessment that you could touch upon in your speech.
Find some really interesting points to share about your topic. You can get ideas from book
titles, chapter titles and content, as well as searching online or the content of this manual
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How to Navigate More Smoothly Through Your Life Transitions
(uses similar content to the previous speech)
Summary of segments:
1) Life assessment
2) Audience involvement
4) Get clear on what you want and where you’re really headed
8) Develop a plan
1) Life assessment
Use the assessment provided on life transitions (see page C-25 or make up your
own). Have the audience complete their assessment prior to or first thing in the
presentation.
2) Audience involvement
Ask, "How many of you checked off 2 things? Five things? Ten things?" Then say," it
Optional: If it’s appropriate for a speech or short workshop and time permits, you
may want to have people share with a partner the things they want to change. Next,
have them share how not making these changes is negatively impacting their life.
Then, get the whole group together and have some members of the audience share.
The rest of this talk or short workshop is mostly scripted for you. The script is
You have to be honest with yourself to make the changes you need to make. One
great saying is, "If you ignore the weeds, they'll take over your lawn."
Note: Steps 1, 2 and 3 help your audience "sit with their pain" and get in touch with
You need to get in touch with what you envision and what you want to create in your
life.
One way to get clear is to look at experiences in your life that made you feel
satisfied. There are special times or “magical moments” when you are fully present,
really satisfied, when times stops. I call these Times of Ecstatic Engagement.
Who would be willing to come up and share a magical moment or a Time of Ecstatic
Engagement?
Ask:
Of all the moments in your life, what made that one stand out?
Optional: If it’s appropriate for a speech or short workshop and time permits, have
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I'd like you to share a magical moment or Time of Ecstatic Engagement. Tell your
partner what you want or need in your ideal life that you see from this experience.
Partner, you share what you see that experience means for the person. We’re looking
for Components that might be part of someone’s ideal life or career. There's no right
or wrong here. This will help clarify what you want or need in your life now.
Follow the partner exercise with audience participation. Have people share what
they discovered.
One of the things I do with clients is to take them through a thorough Self-
Exploration process, which includes numerous handouts and processes. This is just
What stops people from making changes are practical things and emotional things.
Practical things are things like having the time or the money to do what you want to
do. Emotional things are things like fears, doubts and insecurities.
Optional: Have participants write them down and then share with a partner
As you think about things that stop people from moving forward, what comes to
mind?
For example, do you doubt that you can change something because you tried before
and didn't change it, and you fear you'll fail again? What else comes to mind?
Optional: You can do this in different ways – group sharing; a writing exercise; or
after group participation, have people share their blocks, fears and insecurities with
Next, share your theory about blocks. Here are two examples.
Fears, doubts and insecurities are something most people experience at one time or
another. One of the things I do with clients is to use powerful tools that help them
work through anything that’s holding them back. I’d like to bring someone up here
and give you an example of one of the tools I use. Who has a fear, doubt or insecurity
coaches demonstrate Voice Dialogue in front of the room, but you have to make sure
you have a good person to demo with before you start asking for volunteers. Choose
someone who is not too verbose, dramatic or intense or who has a very complex
issue. If you’ve been interacting with the audience, you can invite someone you’ve
Next, we look at possibilities. I love to help people design or redesign their life by
uncovering all the Components until that’s complete. Then, we look at different life
Give examples. Use your own stories or the one that follows, or refer to the book,
Finding Your Perfect Work, by Paul and Sarah Edwards, for career stories.
because she wanted to move to the Bahamas and wanted help with her transition.
She was a high-powered executive who wanted a more leisurely life. She wanted to
move so that she could be in nature more, do her artwork and hang out with people
she could be more in touch with nature, took art classes, and took a job as a
recruiter, where she could schedule her own time and spend as much time as she
Her desire to move to the Bahamas completely left her, as she had met all the needs
she had. So, in coaching, we explore all the possibilities and help people design or
redesign their lives. I like to work with people creatively and help them look at
Give examples of choices people could make to redesign their life. You might use
the handout, “Choices You Can Make to Design Your Life,” on page I-XX.
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7) Additional informational or inspirational points you want to make
Beef this talk up and make it your own. Add your insights and provide other
information or tools that you use that could be helpful to your participants.
8) Develop a plan
The next step is to develop a plan. Perhaps you've thought of steps you could take to
improve your life. I'd like you to write down 1 – 3 action steps you could take this
Optional, If appropriate: I'd like you to share this with a new partner. (Or you could
This is another exercise to do with a partner. Each person talks about themself as if
For example: “Have you seen [use your name]? She looks fantastic. She just lost 25
pounds and right after that met the love of her life!”
As the partner, you “egg them on” and encourage them: “Yes, I heard that she does
look amazing. How did she do it so quickly? I also heard she got a promotion. What
Tell participants about your services, how you can help them to continue the process
within a week). Make sure that you have contact information for all of those
interested in speaking to you. It may be appropriate to have them fill out an interest
survey or sign up for your mailing list (you might pass around a sign-up sheet on a
clipboard).
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7 Effective Strategies for Combating Daily Stress
1) Give participants a handout or assessment form that you create. You might
use items such as:
Are you facing a life challenge, such as divorce, job change or loss,
2) Introduction
Please take a moment, if you haven’t already, to fill out the form, checking off which
Ask the group, How many of you checked off 1 item? 5 items? 8 items? Yes, so a lot
Please turn to a partner and share for two minutes each what specifically is stressful
for you in your life. It could either be on the form I gave you or something else you’d
like to share. Please share whatever feels comfortable for you to share. Switch after
2 minutes.
We’re going to go over 7 strategies for coping with everyday stress and challenges.
1. The first strategy for coping with stress is telling the truth about it. You have to
acknowledge a problem before you can fix it. There’s a great saying: If you
2. The next strategy is to notice your reaction to stress. Does your body get
stressed and tight? Do you stop breathing? Do you start raising your voice or
speaking faster? Do you feel yourself start racing around, either mentally or
physically?
3. Next, do something physically to reduce the stress. As you notice your reaction
to stress, you might find you will naturally do something different to move out of
the stress. You might move your shoulders around to loosen them or take some
nice deep breaths. You might stop racing around or lower your voice, to name a
few.
Take a moment to see what you can do to feel more relaxed. Have participants
One of the things I work on with my clients is how to move out of their typical
stress reaction and maintain a peaceful, centered place at all times. This is one
of the hardest and most important things someone can do for themself.
4. Fourth, identify if the stress is coming from something internally – your own
taken.
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It’s very different to address something inside you than an issue that needs
resolution. For example: if you worry a lot about something, that’s different from
a project that has a deadline you need to meet. Or, you’re afraid that at your
holiday gathering, your family might not get along versus you haven’t planned the
gathering yet.
Let me talk more about the inner and outer, so this will become more clear. Our inner
world determines how we will respond to something and the amount of stress we will
start experiencing. If, for example, someone believes they have to be perfect, then
they will start experiencing stress to meet their own expectations. If someone is
afraid all the time that something will go wrong, they will always be on guard, and
Coaching is known for helping people work on ways of thinking that no longer serve
them. There are numerous techniques I use to help people work through their blocks,
I had a client who was worried all the time about what other people were thinking
about her. She realized that her thinking made her feel like she was walking on
eggshells around people, so in her being so self-conscious, she would not be and do
her best around people. We did a lot of coaching around that, and one thing she
ended up saying to herself over and over was to “let the chips fall where they may.”
She was going to do and be her best, and people would respond however they did.
She had grown tired of always watching her behavior and trying to be perfect
Some things that bring us stress are internal and self-created. Some things are
You have elderly parents, and you must decide what to do with their care.
The job or business you’re in has changed, and you need to accommodate that.
Welcome to life, right? Always constant changes. I think this is why coaching is so
popular. No one gave us a handbook on how to navigate life, and so, a coach helps
you explore options and come up with the best solutions to difficult problems.
Examine where your stress is coming from. Is it coming from something internal or
something that’s a practical issue that needs to be sorted out? You’ve heard the
saying about getting out of your own way. And yet that’s what most people do to
I gave you an assessment that looks at how you might be getting in your way. Let’s go
I procrastinate.
I have to be perfect.
I do too much.
Optional: Have each person turn to a partner and share what they checked off.
5. The fifth strategy is to work through whatever you need to work through. Let
One client just couldn’t say “no.” She had a pattern of always doing what
everyone asked her to do. As such, she was always helping her family and friends
and never had time for herself. Through coaching, she looked at her fear of
saying “no” and her feeling of guilt when she did say “no.”
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We role-played her saying “no” 3 times before she had the courage to do it. She
committed to saying “no” once that week and twice the following week. Over
Another client procrastinated. Things would pile up, which would cause her
extreme stress. After coaching, she realized she was afraid of doing something
wrong, so she didn’t do it all. She also realized after a long day at work, she
actually was rebelling and didn’t want any more to take care of, even though she
I find that patterns and bad habits are extremely hard to break. I use a technique
called Pattern Interrupts that gets past our subconscious resistance to change.
time. She delegated some tasks she didn’t enjoy doing or put off because she
wasn’t good at them. She found some activities that were fulfilling for her, that
nourished her spirit. Her procrastination faded away, and she stopped avoiding
taking care of certain tasks. She felt happy, rather than stressed, because she
get taken care of. Most people have a checklist that at times can be
overwhelming. Usually when people are overwhelmed, that means they need to
prioritize, delegate tasks, set realistic expectations of themselves and others, and
take some items off their list. These can all be hard to do.
6. The sixth strategy is to explore your options and choices. What can you do with
the stressors you experienced? What options and choices do you have? Maybe
it’s a fear that you need to work through, and maybe it’s something practical that
I’d like you to turn to a new partner. Choose who goes first. Partner A, your only
job is to ask your partner, “How can you reduce your stress right now?” Once
you’ve heard them answer, ask again, “How else can you reduce your stress?”
Keep asking that for 2 minutes. Then, I’ll tell you to switch. Partner B now asks
partner A, “How can you reduce your stress right now?” for 2 minutes.
After 4 minutes:
Let’s get back together. Let’s hear from you. What are some of the things you
Add other points to your talk that you would like to give as a tip. If you have time,
you can cover more than 7. You will present them, not necessarily as point 7, but
1) Be honest with yourself about your stress and how it’s affecting you. The first
I hope this information has been helpful to you. One of the things I love about
coaching is that, while things from the past may come up, the focus is on, What can
you do right now? How can you change that behavior right now? How can you
accomplish what you need to and still enjoy your life? Coaching is known for results
and helping people make changes that have been hard for them to do on their own.
If I can help coach you around your stress, I’d be happy to do so. I’m passing around
Give your special offer, e.g., Just for tonight (this week, this month), I’d like to offer
In conclusion, does anyone have any questions or comments? Can a few of you
share, What have you learned today, or what are you taking away from this talk?
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Sample Forms
Life Purpose Institute
This workshop allows participants to get in touch with their deepest feelings and
emotions. For this to happen, the workshop must provide a safe environment for all of
To ensure that each participant understands this and agrees to maintain this safe
space, we ask you to agree not to divulge in any manner the content of the workshop
and to hold everything that happens during it in the strictest confidence. You may, of
course, share your reactions to the workshop in any way you wish. You may not,
The printed materials distributed by the facilitator and the questions and exercises
used in The Life Purpose Process© are copyrighted and may not be copied or used
without the written permission of Fern Gorin, Director, and The Life Purpose Institute,
Name: ______________________________________________________
Address: ____________________________________________________
Email _______________________________________________________
Other: _________________________________________________
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