Professional Documents
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ON
“A Study of Parent’s Perspective of Children’s
Influence On Their Buying Behavior”
(INTERNATIONAL BUSINESS)
OF
I Kavita Mishra would like to thank each and everybody who helped me complete
this very task of dissertation with minimum hassle possible. The satisfaction and
elation that accompany the successful completion of any task would be incomplete
without the mention of the people who have made it a possibility. It is my great
privilege to express my gratitude and respect to all those who have guided me and
inspired me during the course of the dissertation.
I would also like to acknowledge the immense impact and support that my
family has given me, including my father and mother whose encouragement was
beyond description.
I have the pleasure in certifying that Ms. Kavita Mishra is a bonafide student of
IVth Semester of the Master’s Degree in Business Administration(International
Business) Batch 2020-22, of Doon Business School, Dehradun under H.N.B.
Garhwal University Enrollment No. G202120181
She has completed her project work entitled “A Study of Parent’s Perspective of
Children’s Influence On Their Buying Behavior” under my guidance. I certify that
this is his/her original effort & has not been copied from any other source. This
project has also not been submitted in any other Institute/University for the
purpose of award of any Degree.
This project fulfils the requirement of the curriculum prescribed by this Institute
forth said course. I recommend this dissertation project for evaluation & the
consideration for the award of Degree to the student.
Signature: ..........................................
Name of the Guide: Professor Shivani Aggarwal
Designation: Assistant Professor
Date:
Data were analyzed and concluded; Aggressive, persuasive and informative tactics affect
parenting purchases;Family structure also plays a key role in purchasing behavior;Indian
families living outside of India end up with unnecessary purchases;Olderchildren have more
control over parental purchasing behavior as well; The number of children does not have a
significant impact on parental purchases. On that account, understanding the relationship
between children and parents buying behavior is important from practical and theoretical
reasons. First, research can have an impact on the sector and help researchers in the field
understand what influential strategies affect parental decision-making and how age and number
of children affect shopping behavior, where the marketing sector can learn. Second, this
information can help parents to see how their children are influencing them and what strategies
they are using and to find effective ways to have a greater impact on them. This paper will
analyze the complexity of the family based on the traditional and non-traditional family, the
number of children and the age of the children and how each of these components is linked to
the family purchasing decision. Therefore, to present a complete picture of the decision to buy a
family, taking into account the effect of family hardship and the influence of children.
1. INTRODUCTION........................................................................................................[6-8]
1.1 BACKGROUND………………………………………………………………….
1.2 FAMILY BUYING DECISION THEORY……………………………………….
1.3 FAMILY COMPLEXITY………………………………………………………....
1.4 INFLUENCE STRATEGIES……………………………………………………...
2. LITERATURE REVIEW...........................................................................................[9-11]
3. RESEARCH METYHODOLOGY...........................................................................[12-13]
3.1RESEARCH OBJECTIVE………………………………………………………
3.2 CHOICE OF METHOD…………………………………………………………
3.3DATA COLLECTION…………………………………………………………...
6. CONCLUSION.............................................................................................................[31]
6.1 THEORITICAL CONSIDERATIONS……………………………………………
6.2 PRACTICAL IMPLICATIONS…………………………………………………...
7. LIMITATIONS...........................................................................................................[32]
8. FUTURE RESEARCH................................................................................................[32]
9. REFERENCES.........................................................................................................[33-35]
10. ANNEXURE.............................................................................................................[36-48]
People are generally reasonable and make good use of the information available to them.
People consider the consequences of their actions before they decide to participate or not
to participate in the behavior they are given. Consumer behavior is the study of
individuals, groups, or organizations and the processes they use to select, protect, and
dispose of products, services, information, or ideas to satisfy the needs and impact these
processes have on the consumer and the community. It covers aspects from psychology,
social science, social anthropology and economics. It seeks to understand consumer
decision-making processes, both individually and in groups. It examines the
characteristics of individual consumers such as demographics and behavioral variations
in an effort to understand people's needs. It also attempts to assess consumer influences
from groups such as family, friends, reference groups, and the general public. Customer
behavior research is based on consumer behavior, in which the customer plays three
different roles of the user, the payer and the buyer. These behaviors are also influenced
by many factors, including environmental and commercial factors, status, personal and
psychological factors, family, and culture.
The emergence of increasing competition and changing socio economic environment has
made the marketers to be more customers oriented. The recent awareness of consumer
behaviour has introduced many new dimensions including family complexity and
influence of children. According to Cart Wright, “Influence has been defined as
something that is inferred when one person acts in such a way as to change the behaviour
of another in some intended manner”. Thus influence involves actions by family
members that make a difference during the decision making process. Indian societies to a
great extent differs from west in terms of family, composition and structure, norms and
values, behavior; hence it become important to understand children influence in family
purchase decision making in Indian context. The amount of influence exerted by children
varies by product category and stage of the decision making process. For some products,
they are active initiators, information seekers, and buyers; whereas for other product
categories, they influence purchases made by the parents. The purchasing act is governed
by how they have been socialized to act as consumers. They not only influence markets
with regard to parental decision making on purchasing products, but they also act as
future consumers.
The decision to buy a family was the center of attention in various fields such as rural
social sciences, social anthropology, social psychology, clinical psychology, home
economics, consumer psychology, marketing and economics. According to this theory
―complete use of the family is classified as
Each member,
The whole family, once
Although, Children play an important role in family decision-making, this role depends
on the product, the parents, the child, the decision stage and family factors which is what
different researchers say. They are no longer consumers who do nothing but children
actively participate in the decision to buy their families. This is because they have their
own money spent on various products and services but even influence their parents in
buying decisions theory. It also explains how the influence of children on a family
purchasing decision differs from the decision stage; they have a high influence on early
stages such as problem identification and information search. This influence descends
into the final phase which is the final decision. In addition, the theory is that parents have
a strong consensus on the perception that children have an influence on their children.
That is why this paper will examine the impact children have on their parents' purchases.
The only focus will be on how children who use different tactics influence their parents
in shopping and how family hardships affect you.
A social group is defined in the social sciences as two or more people who come
together, share similar characteristics and have a sense of unity. One such group shared
the same unity and dependence on the family. A family can be defined as “a group of two
or more individuals who are related by birth, marriage, or adoption; all such persons are
considered to be members of the same family ”The definition of a family and what is
accepted as a family varies according to population, culture, and the laws of the land.
And this family is considered to be the most important unit for implementation and
decision making. Therefore, it is very important to know how its weight affects the
buying behavior. Family complexity has many different categories, from which the paper
will focus on family structure, the number of children in the family and the age of the
children.
In recent years, people have changed the way they build families so the family structure
can be seen as a traditional family and a non-traditional family. The traditional family
structure is the most common type and has four important features that should be
considered traditional. These are as follows:
On the other hand, there is a non-traditional family, which can be defined as a same-sex
family or a single-parent family. A single-parent family is defined as the father or mother
with one or more unmarried children.
However, this document will only apply to families, where children are present and
therefore will only apply to married couples with one or more children, single parents
with one or more children and couples living in contractual contracts with one or more
children. Theory helps determine how these children affect family shopping habits. As
this paper looks at families with children only, in the midst of family difficulties their age
and number of children in the family will be considered.
Consumer socialization is defined as the processes by which young people acquire the
skills, knowledge, and attitudes associated with their performance as consumers in the
market. It is important to learn consumer relationships to understand: ― consumer family
behavior; adaptation to changing generations; and the impact of social styles on
purchasing youth patterns and family consumer behavior. This concept will be used to
understand children as a consumer. As consumers, they are influenced by different
variables but also take on the role of influence as well. Children as influencers use a
variety of strategies to persuade their parents to buy what they want because they have
no control over it.
In this paper, the main focus is on the secondary market with children as the “influencers”
which was chosen based on the fact that according to Euromonitor (2001) most of the
spending on products was by secondary purchases - adults primary or directly influenced
secondary purchases (as cited in Nicholls & Cullen, 2004). Furthermore, parents pretend to
be the main breadwinners of the family, since they bring home money and thus make final
decisions on their purchases.According to the Family Room, 76% of Millennial parents are
related to the family decision-making style, which means they will discuss decisions, small
and large, with the whole family. This means that even small purchases will be made with
input from both parents and children (From, 2015, para. 6). Today's emerging conditions
have had a profound effect on family structures and the environment in which they live
(Rindfleisch et al., 1997).Generally the demographical and the social shifting have led to
decrease in the influences of parents and it has rather passed on to their children. The
influence level of children has reached the highest level in all times (Flurry, 2006).
According to the Family Room, 76% of Millennial parents are related to the family decision-
making style, which means they will discuss decisions, small and large, with the whole
family. This means that even small purchases will be made with input from both parents and
children (From, 2015, para. 6). Today's emerging conditions have had a profound effect on
family structures and the environment in which they live (Rindfleisch et al.,
1997).Generally the demographical and the social shifting have led to decrease in the
influences of parents and it has rather passed on to their children. The influence level of
children has reached the highest level in all times (Flurry, 2006).Furthermore, children have
received more responsibilities and more direct-purchasing power, as a result of the changes
that our society has gone through the years, like mothers spending more time outside their
houses because of work and the increase in single-parent families (Greninger, 2017, para
2). Mothers feel guilty for not being able to spend as much time with their children because
they have to work full-time and that is why they try to compensate by giving the children
more power to make decisions. (Rindfleisch et al., 1997). Living in single-parent family
children have more influence on what the family eats because sometimes they are the ones
who do the shopping for the whole family (Shoham&Dalakas, 2005; Mohanram, 2012).
Ishaque and Tufail (2014)they suggest that family structure contributes to the level of
influence children have in their family, which is why children from non-traditional families
claim to have a greater influence on themselves. Moreover, (Wimalasiri, 2004)children of
different ages and cultures use different persuasive techniques to persuade their parents to
buy what they want because they have no control over them. Wimalasiri (2014, p.
275)states ―The influence occurs whenever the source (children) tries to change the
thoughts, feelings or behavior of the recipient (parents). Encouraging change in behavior is
called obedience and changing attitudes is called persuasion.
According to the Family Room, 76% of Millennial parents are related to the family decision-
making style, which means they will discuss decisions, small and large, with the whole
family. This means that even small purchases will be made with input from both parents and
children (From, 2015, para. 6). Today's emerging conditions have had a profound effect on
family structures and the environment in which they live (Rindfleisch et al.,
1997).Generally the demographical and the social shifting have led to decrease in the
influences of parents and it has rather passed on to their children. The influence level of
children has reached the highest level in all times (Flurry, 2006).
In that account, understanding the relationship between children and parents buying behavior
is important from practical and theoretical reasons. First, research can have an impact on the
sector and help researchers in the field understand what influential strategies affect parental
decision-making and how age and number of children affect shopping behavior, where the
marketing sector can learn. Second, this information can help parents to see how their
children are influencing them and what strategies they are using and to find effective ways to
have a greater impact on them. Therefore, in order to produce a complete picture about the
decision to buy a family, the effect of the complexity of the family and the influence of
children is taken into account.
This paper aims to explain the relationship between family difficulties and influential
strategies and how they affect family purchasing behavior. According to Denscombe
(2009), the measurement method is most appropriate when researchers aim to find
relationships. Therefore, this paper uses a quantitative test method. The measurement
method uses research methods such as questionnaires and research strategies as research.
Moreover, since this paper uses a debit research method and aims to achieve something,
the most appropriate method is the measurement method.
To gain more insight and to explore the relationships embedded in the thesis, the paper
has collected basic data, using the plural method. Data were collected through an online
survey using an electronic controlled questionnaire. The survey on which the data was
collected was written in English and completed by individuals anonymously.
The online survey was shared with social media platforms such as Facebook, LinkedIn,
Instagram, WhatsApp and on various Facebook pages such as International Parents
Group, Parents of India living aborad, Gay Fathers Parenting . The survey was valid
and assigned for 30 days.
Once the link was clicked, a brief introduction was given to the two authors of this paper
and the reason for their request to answer this questionnaire was explained again.
Emphasis on the fact that the information provided to participants would be completely
confidential and used only for the analysis of this study.
Participants were assured that the information would be deleted after the paper was
completed. This is done so that participants can respond freely and honestly to all
questions and quiz statements as well as reliable information that can be collected.
The first questions and guidelines for the survey were whether the respondent was
a parent or not.
If the respondent says yes to being a parent, proceed to the next question.
If the respondent answers no to parenting, the investigation is complete.
This resulted in 200 participants, 190 of whom were parents, with almost 81%
of people responding positively.
After looking for answers, some had to be removed and not counted because
of incomplete answers.
The maximum number of complete and useful answers was 190.
Note: - The questionnaire includes 20 closed questions to get simple and quick answers and
statements answered based on a Likert scale of 1-5.
The survey has been responded by almost 58% females and the with a little less
proportion were the male respondents with 42% of inputs
The parents ( the respondents) majorly (approx. 47%) fall in the age group of 30-40
years, with least responses from the respondents in the age group of 40-50years ( nearly
11%)
Out of the total 190 respondents, majority of parents were working full time
which gave a wider perspective to this research.
However, the paper was also analyzed based on the other respondents including
the part time working parents; home makers and the self-employed once. As a
matter, the later ones do not have any significant influence on the buying
behavior
in response to the influence strategies.
The parents who responded for the questionnaire majorly belong to Nuclear Family
(78.9%) with only 21% of parents in joint families.
However, no significant impact is there on the parental buying behavior relative to the
number of kids in the family.
The survey has been responded by parents having kids with a mean age of 7-8 years.
There were some parents having teenagers and adult kids who responded in a
different way pertaining to the influence strategies of the children
These results can be explained by the fact that parents who respond to the online survey
majorly worked full-time and tried to compensate for the fact that they did not spend
much time with their children by giving them whatever they liked at the grocery store.
It also explains how the influence of children on a family purchasing decision differs from
the decision stage; they have a high influence on early stages such as problem
identification and information search.
Parents often like to involve their kids in the decision making process
This information can help parents to see how their children are influencing them and what
strategies they are using and to find effective ways to have a greater impact on them.
In the survey, the parents have actually claimed that their kids mostly show silent treatment
to them to have an influence on the buying decision
This is quite evident in the survey for the teenage and adult kids. As they would rather
not nag or rant about a certain thing rather than they would have a sense of stubbornness
that would be clearly reflected in their silent treatment.
Surprisingly, parents have majorly seen change in the behavior of their children while
convincing them for a purchase or even prior to that.
This information can help parents to see how their children are influencing them
and what strategies they are using and to find effective ways to have a greater
impact on them.
Parents have profoundly found this influence strategy significant as, and have responded that
kids mostly offer deals to them to convince them for a purchase.
This clearly explains the fact that parents are significantly driven by behavioural aspect of
their kids be in terms of academic performance or any other positive acceptance in
behaviour. This strategy has a significant impact on the parental buying bhevaiour
This observation could be supported by the fact that respondents to the online survey were highly
educated, and can often ask their children to reason with them in order to convince them to buy
what they want.
This influence strategy is quite evident in the joint families where elderly people
have a say in the buying process.
However, major percentage ( 79%) of respondents were from nuclear family
and hence elderly influence could not be mapped as such.
Most of the parents ( 58%) have claimed that they are often driven by their kids
being stubborn for certain things.
This startegy is quite common with toddler parent and gets embarrasing in public
Respondents have evidently claimed ( 70% parents often end up getting convinced) that they fail to
say no to buy something which the kid has demanded as a birthday present
Parents are always convinced to buy whatever their kids demand as a birthday present; as
it holds an emotionally driven influence on the parents pertaining to their child’s
This observation could be supported by the fact that respondents to the online
survey were highly educated, and can often ask their children to reason with them in
order to convince them to buy what they want.
Most of the parents, dominantly females have claimed to get easily driven when the child
claims to not have something that their friend have
This is quite evident due to the fact that a parent would find it difficult to not pay
head towards something that their child feel is being deprived off.
However, major percentage ( 79%) of respondents were from nuclear family and
hence elderly influence could not be mapped as such.
Parents are often emotionally driven when the kids are sick or unwell; and hence they
would end up buying whatever their kids wish for.
Here, the parents have rarely witnessed this influence strategy beinf used as
the respondents are parents majorly adults and teenagers.
The results of the study make it clear that according to parents the children have the
power to make family decisions because of all the tricks they use, to persuade their
parents to buy as they wish, at least in most cases the parents are committed.
When asked indirectly about the closed question about the strategy their children use
when shopping or at home discussing shopping, parents who participated in the study
chose an option that is related to the most convincing strategy and the least
knowledgeable strategy.
Another highlight would be the age of the respondents in most cases in the study. In
particular, children were adolescents ranging in age from 8 to 15 years, which clearly
explains why information techniques are less commonly used by children in this study
because as older children they have more product knowledge and use this strategy more.
However, a study for this paper concluded that shopping behavior is actually linked to
the age of children. However, the results showed that the number of children does not
significantly affect shopping behavior, which means that there is no positive or negative
influence that the family consists of 1, 2, 3 or 4 children.
The results of the online survey have shown that there is good communication and
aggressive strategies and parents who intend to buy may come because the majority of
participants are fully working and feel guilty for not spending much time with their
children. so they will listen to any of their requests.
When it comes to using the strategy of pleading from children to make their parents the
analysis has shown a good link to this strategy and the behavior of buying parents. In
fact, children use this technique because they have learned from experience that it will be
more effective than others. This may be due to the young age of the participants'
children. At this age, they often resort to tactics such as insisting on a single product,
appealing to their parents and sometimes crying about following them to buy their
favorite food.
The analysis supports the fact that a sound strategy is closely linked to parental
purchasing behavior. However, children use sensible strategies because they are often
exposed in the media where they find additional arguments to make them their parents.
Respondents to the online survey were highly educated, most of whom had bachelor's or
master's degrees. They can often ask their children to reason with them in order to
convince them to buy what they want. This may explain the positive link between this
strategy and parental purchasing behavior.
Since, an analysis of the use of emotional strategies has shown that the theory that there
is also a positive link between emotional strategies and parental shopping behavior .This
may be due to the young age. the children participants have who can be considered
younger to understand the complexity of human emotions.
It can be found that in a traditional family structure, children are considered to be under
the authority of their parents, whereas in a non-traditional family structure children are
considered equal. This paper explores the traditional and traditional family, which
includes single-sex families and single-parent families.
Note:- This paper examined the differences between same-sex families and single-parent
families, which led to both cases having a significant impact on purchasing behavior, and
therefore, eventually, were grouped together in the same category of non-traditional families on
paper.
The purpose of this paper is to explain what impact strategies affect a parent's buying style,
and how the complexity of the family as a traditional or unusual family and the age of
children and the number of children influence these buying behaviors, as seen by parents.
The research model presented by this paper is something that has never been done before.
What contributed to this paper in the literature was that for the first time homosexuals were
part of a non-traditional family and single parents. Another contribution is that the paper does
not focus on one or two countries but has respondents on every continent. Finally in the
model it can be said to be beautiful and important because it focuses on things that have not
been extensively researched before.
6.2PRACTICAL IMPLICATIONS
Some practical implications that can be derived from the results of this paper for the family
buying behaviour are for parents to understand how they are being influenced by their kids
into buying them whatever they want. Parents should acknowledge the power that the young
members of the family are gaining day by day. Parents have to understand that when their
children insist or beg for one item they are using the persuasion strategy on them. Another
implication can be for marketers that need to pay more attention to children as a marketing
target group not only as direct consumers but as indirect consumers as influencers as well,
because they play a very important role in the secondary market, where they pose as
influencer on the breadwinners that are their parents.
The other end of the study is linked to a single data collection method - the survey only,
which limits other questions from the respondent and the moderator, especially in the
definition of ethics. In addition, research and speculation were evaluated based on data
collected from a parent's perspective, which provided some limitations.
Although research has proven that data collected from a parent's perspective is highly
reliable it still limits the research to only one opinion. Finally, considered to be the limit of
the study was the measurement of children's age, which was measured as the average age.
This is considered a limitation because different age groups of children use different
strategies to solicit what they want from parents so older children combined with younger
children give a limited effect, although some literature states that children tend to imitate. the
behavior of older siblings, who support the idea of how to measure on paper.
FUTURE RESEARCH
As this paper has found that individual strategies, family composition and age of children
significantly affect purchasing behavior, future research may be suggested to study family
relationships and other statistical variables of parents and children in terms of strategies, which
may affect purchases. behaviors such as parental income and child sex.
This study contributed to exploring all the strategies and complexity of the family by integrating
same-sex families within the family structure and found positive relationships about purchasing
behavior so it may be necessary to do further research, which will further develop relationships
not only with parents but also with children. vision.
In addition, in order to obtain as reliable data as possible, a quality and quantity method must be
used. In addition, since behavior is generally considered to be a psychological act, an
observational approach to data collection may be appropriate. In addition, having more
information about individual behavior and why they are using a particular strategy and when
they are in different regions, analysis of different cultures can contribute to understanding that.
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