KOD DAN NAMA

PROGRAM /
FB-024-2:2012 / OFFICE ADMINISTRATION
PROGRAM’S CODE &
NAME
TAHAP / LEVEL 2

NO. DAN TAJUK UNIT

KOMPETENSI /
C02-OUTGOING ADMINISTRATION
COMPETENCY UNIT
NO. AND TITLE
1.IDENTIFY OUTGOING COMMUNICATIONS
NO. DAN PENYATAAN
REQUIREMENT
AKTIVITI KERJA /
2. PROCESS OUTGOING COMMUNICATION
WORK ACTIVITIES NO.
3. RECORD OUTGOING COMMUNICATION
AND STATEMENT

NO. KOD / CODE Muka : 1 Drp : 3

FB-024-2:2012/C02/T(1/2)
NUM.

KOLEJ CQ – TEC KLANG

NO 1A , LORONG BATU TIGA
TAJUK/TITLE : 41050 KLANG SELANGOR
INCOMING COMMUNICATION
KERTAS TUGASAN
( ASSIGNMENT SHEET )
TUJUAN/PURPOSE :
This Assignment Sheet is intended to evaluate the knowledge of trainers to ensure that
they are able to identify outgoing communication activities in organization.
CODE NO FB-024-2:2012/C02/T(1/2) Page : 2 of 3

QUESTIONS :

1. Explain the process of communication?

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2. List down four advantages of e-mail?

a. __________________________________________________________
b. __________________________________________________________
c. __________________________________________________________
d. __________________________________________________________
CODE NO FB-024-2:2012/C02/T(1/2) Page : 3 of 3

2. Explain more details what is Email?

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3. Explain in details four types of tools for business communication?

i. ________________________________________________________________
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ii. ________________________________________________________________
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iii. ________________________________________________________________
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iv. ________________________________________________________________
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