‭ rom:‬‭HPW - EBlast <pwe.eblast@houstontx.

gov>‬
F
‭Sent:‬‭Wednesday, April 24, 2024 2:31:59 PM‬
‭To:‬‭HPW - All Employees Distribution Group <pwealldg@houstontx.gov>‬
‭Subject:‬‭Director Haddock's Farewell: A Message of‬‭Thanks‬

‭ he North Star, to my time as the Director of Houston Public Works, has been my‬
T
‭commitment to be transparent with my team. To the 4,000 team members who show up for‬
‭Houstonians rain or shine, 24 hours a day, seven days a week, I want you all to hear this‬
‭news from me. After serving as the first woman to lead Houston Public Works, I have‬
‭decided to close this chapter and embark on a new journey. Today is bittersweet. This‬
‭decision marks the end of a nearly 19-year journey and one of the single greatest honors of‬
‭my life. It has been my privilege to work alongside all of you.‬
‭During my tenure as Director, we have weathered climate and media-related storms of all‬
‭kinds. Those storms and challenges were relentless, yet we were steadfast in our‬
‭commitments to our fellow residents. Whether it was Hurricane Harvey, Winter Storm Uri,‬
‭the COVID-19 Pandemic, Tropical Storm Imelda, the unexpected rupture of a 96” waterline‬
‭along Clinton Drive, or the collapse of a 54” wastewater line in the heart of the Texas‬
‭Medical Center, we have always overcome and come out the other side stronger and more‬
‭resilient. This resilience and ability to overcome challenges testify to your collective strength‬
‭and dedication.‬
‭Over the last several months, I have led the challenging collective work to address the‬
‭high-profile concerns of residents and this Administration. We did right by our residents in‬
‭developing and delivering comprehensive action plans for long-term resolutions to address‬
‭water bills, leaks and the permitting system. Though these overhauls have yet to be fully‬
‭realized, I am proud to have overseen the genesis and implementation of these activities,‬
‭most of which will be near completion by the end of this year.‬
‭I am immensely proud of the work we have accomplished and equally proud of the people‬
‭that you are: a team that strives to embody our values daily. I leave my City service with a‬
‭deep sense of gratitude for your unwavering support and collaboration. I am confident that‬
‭you all have the ability and tools to continue serving this City by being the strong foundation‬
‭Houstonians need to thrive.‬
‭As I often say, I have done my job correctly if I can build a team that can function without‬
‭me. The legacy I hope to leave behind for Houston Public Works is building a team of‬
‭diverse, fearless, psychologically safe employees who want to contribute impactful ideas‬
‭and accomplish great things.‬
‭I know our collective efforts over the past seven years have laid a solid foundation for the‬
‭City and our team to achieve even greater things in the future.‬
I‭ am confident that you all will‬‭THRIVE‬‭, and I eagerly anticipate continuing to be your‬
‭biggest fan and champion as you make a positive impact on our great city.‬
‭Sincerely,‬

‭ arol Haddock, P.E.‬

C
‭Director of Houston Public Works‬
‭From:‬‭HPW - EBlast <pwe.eblast@houstontx.gov>‬
‭Sent:‬‭Wednesday, April 24, 2024 2:31:59 PM‬
‭To:‬‭HPW - All Employees Distribution Group <pwealldg@houstontx.gov>‬
‭Subject:‬‭Director Haddock's Farewell: A Message of‬‭Thanks‬

‭ he North Star, to my time as the Director of Houston Public Works, has been my‬
T
‭commitment to be transparent with my team. To the 4,000 team members who show up for‬
‭Houstonians rain or shine, 24 hours a day, seven days a week, I want you all to hear this‬
‭news from me. After serving as the first woman to lead Houston Public Works, I have‬
‭decided to close this chapter and embark on a new journey. Today is bittersweet. This‬
‭decision marks the end of a nearly 19-year journey and one of the single greatest honors of‬
‭my life. It has been my privilege to work alongside all of you.‬
‭During my tenure as Director, we have weathered climate and media-related storms of all‬
‭kinds. Those storms and challenges were relentless, yet we were steadfast in our‬
‭commitments to our fellow residents. Whether it was Hurricane Harvey, Winter Storm Uri,‬
‭the COVID-19 Pandemic, Tropical Storm Imelda, the unexpected rupture of a 96” waterline‬
‭along Clinton Drive, or the collapse of a 54” wastewater line in the heart of the Texas‬
‭Medical Center, we have always overcome and come out the other side stronger and more‬
‭resilient. This resilience and ability to overcome challenges testify to your collective strength‬
‭and dedication.‬
‭Over the last several months, I have led the challenging collective work to address the‬
‭high-profile concerns of residents and this Administration. We did right by our residents in‬
‭developing and delivering comprehensive action plans for long-term resolutions to address‬
‭water bills, leaks and the permitting system. Though these overhauls have yet to be fully‬
‭realized, I am proud to have overseen the genesis and implementation of these activities,‬
‭most of which will be near completion by the end of this year.‬
I‭ am immensely proud of the work we have accomplished and equally proud of the people‬
‭that you are: a team that strives to embody our values daily. I leave my City service with a‬
‭deep sense of gratitude for your unwavering support and collaboration. I am confident that‬
‭you all have the ability and tools to continue serving this City by being the strong foundation‬
‭Houstonians need to thrive.‬
‭As I often say, I have done my job correctly if I can build a team that can function without‬
‭me. The legacy I hope to leave behind for Houston Public Works is building a team of‬
‭diverse, fearless, psychologically safe employees who want to contribute impactful ideas‬
‭and accomplish great things.‬
‭I know our collective efforts over the past seven years have laid a solid foundation for the‬
‭City and our team to achieve even greater things in the future.‬
‭I am confident that you all will‬‭THRIVE‬‭, and I eagerly‬‭anticipate continuing to be your‬
‭biggest fan and champion as you make a positive impact on our great city.‬
‭Sincerely,‬

‭ arol Haddock, P.E.‬

C
‭Director of Houston Public Works‬