Letter Practice 1

- -�. ( . - . - . . - , '" '" .. '" ' ",

Complete the sentences in this letter. Use the words below.

as well as contact discussions place

attached deciding In addition selected

Arrowhead East Conference Center

4 1 2 Bellevue Lane
Annapolis, MD 2 1 40 1

April 1 7 , 20-

Mr. Mark Foster

E-Z Network Communications
23232 Greens Lane
Reston, VA 22096

Dear Mr. Foster:

We are pleased that you have (1 ) ______ Arrowhead East Conference

Center to host your training seminar. This letter will confirm our understanding of
our telephone (2) ______

The seminar will take (3) ______ on June 3. You are expecting 35
participants and will need one large room with six 4' round tables and 35 chairs.
(4) ______ , you will require a computer projection system,
(5) a flip chart.

This morning, our catering manager, Virginia Wu, faxed the menu choices for your
lunch on the 3rd. She will call you tomorrow to discuss these options with you.

I have (6) a projected cost for your seminar. If you have any
questions, please do not hesitate to (7) me.

We understand that you have choices when (8) ______ where to hold
your seminar. I'm sure you will be pleased that you chose Arrowhead.

Sincerely,

Jan Turner

Jan Turner
Meeting Planner
JT/ss

� U nit 4
 Alicia Rosas sent a letter confirming a service. The shaded boxes show ten
places where she made errors. Write the correct word or punctuation above
the errors.

That's
I Goo-d; Business .,
Look at the
Planning
initials ARiab at
the bottom of
this letter. The P. O. Box 6 1 87 5
capital letters Mo nterey, CA 93940

are the initials August 1 0, 20-

of Alicia Rosas, who wrote
and signed the letter. The Mr. J i m Kraft
lowercase letters are the
Moran Products
1 0023
initials of the person who
Commonwealth Avenue
typed the letter.
Monterey, CA 93942

(1 ) Dear Mr Kraft:

(2) We are pl eased to confirm ing the arrangements for your November 24-26

(3 ) conferance at Sunburst.

(4) As you i n d i cation on the phone, you are expecting between 200 and 300 people

(5) for the th ree-day event. We w i l l reserved a room that can be closed off or opened

(6) up to accom modate the fi nal n u m ber of people. You say you wi l l provide your

(7) own audiovisual equi pment, but if you need anyth i n g on the last m i n ute, we have

equ i pment ava i l able.

We understand you w i l l not need any catering. Shou ld you change your m i nd,

(8) please let us know before November 20 ?

(9) I have attached a project ion cost for your review. Please ca l l me if anyth in g needs

further explanation.

(10) Aga in, I want to thank you for to choose Sunburst. I'm sure you w i l l be pleased

with the qua l i ty of service we offer.

Si ncerely,

A l i c i a Rosas
Events Manager
ARJab

Confirming a Service �
 Letter Pra ctice 3
. . � " ". " ,

On a separate piece of paper, write a response to one of the fol lowing requests
for service.

That's
I Good; Business.,
J..
Client A Client B

Ms. K. Miura Mr. Julian Wateau

Hatorri Trading Co. Ltd. Madrange Carbon
���eOsS�ondence, '
Okana 1 -chome 1 5 bis, rue A. Oehodencq
feet are
4-1 ,
abbreviated with " Midori-ku 754 1 6 Paris
Yokohama France
the symbol "
226-8525
Japan
Inches are
abbreviated with the Requests
symbol u, For example, 6' 2"
means six feet and two
Client A Client B
inches. Purpose seminar conference

Dates March 1 0 March 1 1 -1 2

Number of participants 20 300
Room reservations 1 large 2 large
3 small
Audiovisual computer projection speakers and microphone

Equipment fou r 4' round tables chairs in theater style

Catering lunch none

Words and Expressions to Know

Look at this list of words and expressions that were used in the unit. Their definitions are in the glossary
at the end of the book.

estimate expect indicate negotiable restate

.� Unit 4