LICENCE AGREEMENT

LICENCE AGREEMENT

OWNER Gorgie
WG (Propco) Limited (Company number - 13630568)
c/o Student Castle Property Management Services
Limited, 16 D’Arblay Street, London W1F 8EA

OCCUPIER Miss Summer Muyingo

Name:
DETAILS
Home Address: 3932 Walgrove Ave,, Unit A,
Los Angeles, CA, 90066
United States

Home Tel No: 310 998 7678

Mobile Tel No: 310 998 7678

Email Address: climbing24@icloud.com

Uni/College: MGA

AGENT Student Castle Property Management Services

Limited (trading as Capitol Students)
(Company No. 07119911) of 16 D’Arblay Street,
London W1F 8EA

DEVELOPMENT
543 Gorgie Road, Edinburgh EH11 3AR

Including all stairwells, corridors and lobbies, the

laundry room, and any common room facility within the
building or buildings, and in addition all external areas
of the development accessible to or by occupiers.

FLAT/ROOM A.7F
or such alternative Room (being of the same Room
Type or of no lesser standard) within the Development
as the Owner may specify (or such alternative
accommodation outwith the Development as the Owner
may require in accordance with the provisions of clause
2.4 below) on reasonable prior written notice to the
Occupier from time to time during the Residential
Period.
ROOM TYPE Classic En-suite

RESIDENTIAL 09/09/2023 - 30/08/2024

PERIOD and any continuation or extension of it whether by
agreement or otherwise

1ST PAYMENT DAY 09/09/2023

Capitol Students Student Accommodation – Gorgie 1

 £ 10,200.00
LICENCE AGREEMENT
TOTAL LICENCE FEE for the Residential Period

Please note – If the Occupier can provide a bona-fide

UK- based guarantor the licence fee can be paid in three
payment instalments as stated below– otherwise the full
sum will have to be paid in advance of move-in. Please
make payment at the My Account page at
https://booking.capitolstudents.com/signin/

GUARANTOR A UK based guarantor is required for you to pay your

licence fee in three instalments. A guarantor is
someone who lives and works in the UK and is willing
to sign the licence on your behalf to guarantee to pay
your Licence Fee should you default on any payment.
They must be able to provide a UK proof of address,
Proof of ID and pass a credit check.

If you do not have a guarantor then you must pay the

total licence fee in advance. Please note that the
guarantor cannot be another student.

1ST PAYMENT £ 4,000.00 due on 09/09/2023

2ND PAYMENT £ 4,000.00 due on 08/01/2024

3RD PAYMENT £ 2,200.00 due on 08/04/2024

HOLDING DEPOSIT £100.00 (On commencement of your licence this fee

converts to a refundable security deposit).

DEPOSIT £250.00 (On commencement of your licence your

holding deposit above converts into a refundable
security deposit. A further £150 will be required to be
paid on the same day as 1st payment due date. The
deposit in total will therefore be £250.)

ROOM ITEMS The items to be provided in the Room and listed under
the heading ‘Room Items’ in the inventory supplied on
arrival.

SHARED AREAS
The kitchen/dining areas together with the corridor
(where applicable) within a cluster flat

SHARED ITEMS
Any items supplied by the Owner in the Shared Areas
(where applicable)

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 DEPOSIT SCHEME The Letting Protection Service Scotland for the
LICENCE AGREEMENT
purposes of The Tenancy Deposit Schemes (Scotland)
Regulations 2011

SCHEME ADMINISTRATOR A Scottish Government approved Tenancy Deposit

Scheme Provider

STAKEHOLDER Means to hold the deposit as a third party, rather than

acting as agent of the Owner.

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LICENCE AGREEMENT
1 Definitions and interpretation of this agreement

1.1 In this Agreement the terms in bold capitals on the cover page of this Agreement have
the meanings set out next to them.

1.2 Text in bold set out in boxes in this Agreement is for guidance and information only
and does not form part of this Agreement. Any reference to Agreement refers to this
agreement.

1.3 The term “Owner” includes not only the company named on the cover page but also any
other persons or companies who may legally succeed it.

1.4 Any reference to “Licence” refers to the licence to occupy created under this Agreement.

1.5 The term “Agreement” includes the provisions of this Agreement and any document
referred to within it, including Capitol Students’ Acceptable Behaviour Policy and its
Privacy Policy https://www.capitolstudents.com/privacy-policy/. In the event of any
inconsistency between the provisions of this Agreement and those other documents the
provisions of this Agreement shall prevail.

1.6 Clause headings do not affect the interpretation of this Agreement.

1.7 The licence fee under this Agreement (the “Licence Fee”) accrues weekly in advance
but for administrative convenience it will be collected by way of the three instalments
specified in clause 3.1 (unless paid in full at the outset of the Licence). The total Licence
Fee for the Residential Period is the Total Licence Fee specified on the cover page of this
Agreement.

1.8 The Agent has been authorised to act on behalf of the Owner as its agent in connection
with the operation of this Agreement. However, for the avoidance of doubt, supplies
under this Agreement are made by the Owner and not the Agent.

1.9 Any provision of this Agreement which is held by any competent authority to be invalid,
void, voidable, unenforceable or unreasonable (in whole or in part) shall to the extent of
such invalidity, voidness, voidability, unenforceability or unreasonableness be deemed
severable and the other provisions of this Agreement and the remainder of such provision
shall not be affected.

1.10 The Occupier is liable both jointly with other occupiers of the Development and
separately as an individual for damage caused to any communal or shared areas in the
Development.

1.11 A reference to a statute or statutory provision is a reference to it as it is in force for the

time being, taking account of any amendment, extension, or re-enactment and includes
any subordinate legislation for the time being in force made under it.

2 Grant of Licence & Inventory

2.1 In consideration of the Licence Fee and subject to the terms of this Agreement, the Owner

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LICENCE AGREEMENT
grants the Occupier the right during the Residential Period to occupy the Room within the
Flat as a licensee only in common with the Owner and gives the Occupier the right to
use in common with all other persons authorised by the Owner the Shared Items (where
applicable), Shared Areas and other communal facilities within the Development for the
Residential Period.

2.2 The Room which you will be entitled to occupy as a licensee will be allocated to you by
the Owner. Whilst the Room Type will be as described in this Agreement, the location is
within the discretion of the Owner.

2.3 Subject to clause 2.4, you are entitled to occupy the Room allocated to you by the
Owner from the commencement of the Residential Period and you must vacate the Room
not later than the end of the Residential Period or sooner if the Agreement is terminated
early in accordance with this Agreement.

2.4 The Owner expressly reserves the right to allocate an alternative Room provided
that there is no difference in the Total Licence Fee charged to the Occupier for that
alternative Room. If there is no available Room in the Development, or in case of
serious fault with the Development, the Owner reserves the right to move the
Occupier to another, equivalent or superior, location including but not exclusively a
hotel without additional charge to the Occupier.

2.5 By signing this Agreement you acknowledge that:

(a) the rights conferred on you by this Agreement are limited to the right to occupy the
Room as a licensee only for the period specified in this Agreement;

(b) nothing in this Agreement confers or creates any relationship of landlord and
tenant;

(c) the Owner retains control, possession and management of the Room and
the Occupier has no right to exclude the Owner from the room;

(d) your rights under this Agreement are personal to the Occupier and the Occupier
will not deal in any way whatsoever with the benefit of this Agreement; and

(e) the Owner has retained keys to the Room and/or the Flat (as applicable)

2.6 The Occupier must complete the online inventory found within your Capitol Students
Booking Account within 7 days of moving into the Room. If the inventory is not available
online then the Occupier must sign and return a hard copy within 7 days. If no Inventory
is completed the Occupier accepts that the Room and its contents are in good condition
and working order.

3 Licence Fee and other charges

3.1 The Occupier shall pay the Licence Fee in advance in accordance with the Licence Fee
Instalments as follows:

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LICENCE AGREEMENT
1st Payment £ 4,000.00 on or before 09/09/2023 (“1st Payment Date”)

2nd Payment £ 4,000.00 on or before 08/01/2024

3rd Payment £ 2,200.00 on or before 08/04/2024

3.2 The Occupier shall pay the 1st Payment of Licence Fee to the Owner on or before the
1st Payment Date by logging into your booking account at
https://booking.capitolstudents.com/signin/. The 2nd Payment and the 3rd Payment
of the Licence Fee shall be made in the same manner on or before the 2nd and 3rd
Payment Date.

3.3 If the Licence Fee or any other sum due to the Owner under this Agreement, or any
part of them, is unpaid for 7 days after becoming due and payable (whether
demanded or not) the Occupier shall pay to the Owner interest on the outstanding
sum calculated on a daily basis at the rate of 3% above the base rate of the Bank of
England from time to time and the Owner may, in its absolute discretion, choose to
recover any such unpaid Licence Fee or other sums (together with the administration
fee and interest) by charging the debit or credit card used by the Occupier to make
any payment to the Owner and the Occupier hereby (for itself or as agent for the
cardholder) authorises the Owner to take such payments in this way.

3.4 The Occupier shall not reduce any payment of Licence Fee by making any deduction
from it or by setting any sum off against it for any reason.

3.5 The Occupier will be responsible for obtaining and paying for a television licence for
any television used in the Room and (if applicable) shall be responsible individually and
jointly with other occupiers of the Flat for any television in the Shared Areas.

3.6 Normal residential use of electricity, gas, water, and sewerage utility services is included
within the Licence Fee. The Owner reserves the right to recharge the Occupier for non-
residential unreasonable or excessive use of such services.

3.7 Should the Occupier leave prior to the end of the Residential Period and a replacement
Occupier is found, the Occupier will pay any cleaning and maintenance costs required
to make good the room for the next occupant.

3.8 If the Occupier would like to change room for any reason after moving in, this may be
permitted, subject to availability. Please check with the management team for
availability. Cleaning and maintenance charges may be applied.

3.9 The Owner reserves the right to charge Value Added Tax to any Residential Period with
an initial period of less than 12 weeks as such stays may be ratable for VAT. The VAT
will be reflected in the weekly rate and will not be demanded as an additional charge.

4 Holding Deposit

4.1 The Occupier will pay the Holding Deposit to the Owner with their application
for accommodation.

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LICENCE AGREEMENT

4.2 On commencement of your Licence the Holding Deposit converts to a refundable

security deposit.

4.3 Further details of the Holding Deposit and cancellation policy are available on the
Agent’s website www.capitolstudents.com
5 Deposit

5.1 On commencement of your Licence and receipt of cleared funds for your first Licence
Fee instalment, whichever is later, your Holding Deposit of £100 converts to form part of
a refundable deposit. A further £150 will be required to be paid on the same day as the
1st Payment due date. The deposit in total will therefore be £250.

5.2 The Owner will pay the Deposit to the Scheme Administrator.

5.3 The Deposit is safeguarded by the Scheme Administrator who is

Lettings Protection Service Scotland

The Pavilions
Bridgwater Road
Bristol
BS99 6AA

Tel No: 0330 303 0031

Website: www.lettingprotectionscotland.com

6 Purpose of Deposit

6.1 The Deposit has been taken for the following purposes:

(a) any damage, or compensation for damage, to the Room, its fixtures and
fittings or for missing items for which the Occupier may be liable, subject to an
apportionment or allowance for fair wear and tear, the age and condition of each
and any such item at the commencement of the Licence and insured risks and
repairs that are the responsibility of the Owner;

(b) the reasonable costs incurred in compensating the Owner for, or for rectifying or
remedying any major breach by the Occupier of the Occupier’s obligations under
this Agreement, including those relating to the cleaning of the Room, the Flat or its
fixtures and fittings;

(c) any unpaid accounts for the services referred to in clause 3.6; and/or

(d) any Licence Fee or other money due or payable by the Occupier under this
Agreement of which the Occupier has been made aware and which remains
unpaid after the end of the Licence.

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LICENCE AGREEMENT
7 Deductions from Deposit

7.1 At the end of the Licence, the Owner shall be entitled to withhold from the Deposit such
proportion of the Deposit as may be reasonably necessary to:

(a) make good any damage to the Room, the Room Items, the Flat or the Shared Items
(except for fair wear and tear);

(b) replace any of the Room Items or Shared Items which may be missing from the
Room or the Flat;

(c) pay any accounts for the services for which the Occupier may be liable under
clause 3.6 (due to non-residential, unreasonable or excessive use of such services)
and which remain unpaid;

(d) pay any Licence Fee which remains unpaid;

(e) pay for the Room, the Room Items, the Flat and the Shared Items to be cleaned if
the Occupier is in breach of its obligations under clauses 10 and 11;

(f) any other money due or payable by the Occupier under this Agreement of which
the Occupier has been made aware and which remains unpaid after the end of
the Licence; and/or

(g) pay any costs incurred by the Owner as a result of a breach of this Licence by
the Occupier.

8 Deposit at the End of Licence

8.1 Repayment of the Deposit shall be made in accordance with the Regulations.

9 The Guarantor

9.1 In consideration of the Owner entering into this Agreement, the Guarantor guarantees
to the Owner that the Occupier shall pay the Licence Fee and observe and perform the
Occupier’s obligations under this Agreement and that if the Occupier fails to pay the
Licence Fee or to observe or perform any of its obligations, the Guarantor shall pay or
observe and perform them.

9.2 The Guarantor covenants with the Owner as a separate and independent primary
obligation to indemnify the Owner against any failure by the Occupier to pay the Licence
Fee or any failure to observe or perform any of the Occupier’s obligations under this
agreement.

9.3 The liability of the Guarantor under clause 9.1 and clause 9.2 shall continue until the
Licence comes to an end and the Occupier is released from its obligations under this
Agreement.

9.4 The liability of the Guarantor shall not be affected by:

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LICENCE AGREEMENT
(a) any time or indulgence granted by the Owner to the Occupier; or

(b) any delay or forbearance by the Owner in enforcing the payment of the Licence
Fee or the observance or performance of any of the Occupier’s obligations under
this Agreement or in making any demand in respect of them; or

(c) the Owner exercising any right or remedy against the Occupier for any failure
to pay the Licence Fee or to observe or perform the Occupier’s covenants of this
Agreement;

(d) the Owner taking any action or refraining from taking any action in connection
with the Deposit; or

(e) The Occupier dying or becoming incapable of managing his or her affairs.

10 Care of the accommodation

10.1 The Occupier will:

(a) not alter or damage the Room or Room Items and will keep them in a clean and
tidy condition;

(b) not damage or mark or change the decorative finish of the Room or Shared Areas;

(c) jointly with the other occupiers keep the Shared Areas in a clean, tidy and
hygienic condition;

(d) not alter, damage, litter or obstruct the use of the Shared Areas;

(e) not cause or permit any damage to any part of the Development;

(f) not remove any Room Items or Shared Items from the Flat;
(g) notify the Owner of all repairs and/or maintenance work which the Occupier
considers necessary to the Room, the Flat or the Development as soon as such
repairs or maintenance work are apparent;

(h) not attempt to carry out any repairs or maintenance works to any part of the
Development, including the Flat and the Room, any of the Shared Items and the
Room Items;

The above clause is required in the interests of health and safety. The
Owner’s staff will attend to repairs and maintenance.

(i) not tamper or in any way adjust safety controls to any windows such as to
override the safety mechanism which has the effect of enabling the window to
open to a greater extent than the safety designed limits;

(j) not bring any of the following items into the Flat or the Room without the written

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LICENCE AGREEMENT
consent of the Owner: upholstered furniture (such as sofas and arm chairs),
heating equipment or any electrical equipment which does not comply with all
relevant British Standards;

The above clause is required in the interests of fire safety for all occupiers
of the Development.

(k) not mark or label any keys and to report the loss of them immediately to the
Owner;

This is so that if keys are lost, they cannot be identified with the Flat to
which they belong.

(l) take all reasonable steps to ensure that the Room and the Flat are kept secure from
the intrusion of unauthorised persons (including shutting and locking windows and
doors when the Occupier leaves);

(m) comply with the Owner’s published Personal Electrical Appliance Policy, including
removal of faulty or damaged items and overloading of sockets;

(n) comply with the Owner’s published Internet Usage Policy section of the Acceptable
Behaviour Policy as amended from time to time and the Owner reserves the right
to terminate such service without compensation for breach of that policy and/or for
continued Licence Fee arrears or other payments due or outstanding of over 14
days.

10.2 The Occupier states and confirms to the Owner that he/she is a student registered with
the University/College or will be at the commencement of the Residential Period.

11 Proper conduct for communal living

The Occupier will:

11.1 use the Room and the Shared Areas for their own private residential purposes only;
11.2 not allow any other person to reside on any part of the Development;

11.3 not cause any noise which is audible outside of the room it is made in;

11.4 not cause any disturbance distress annoyance or damage to any other occupiers of the
Development or their property;

11.5 in co-operation with the other occupiers of the Development, keep clean and tidy and
clear of rubbish the parts of the Development which the Occupier is entitled to use solely
or in common with others and will pay to the Owner on demand any additional cost for
cleaning or clearing of such areas arising from breach of this obligation by the Occupier
or their visitors or will pay a proportionate share as determined by the Owner;

11.6 not tamper with, misuse or damage any equipment or other things in the Development

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LICENCE AGREEMENT
which are provided by the Owner in the interests of health and safety of persons in
the Development (including but not limited to firefighting equipment and fire doors). A
charge will be applied to your account if you are found to be tampering with fire
equipment to cover call out charges of a fire engineer to check or repair the
equipment. Further breaches could result in eviction procedures commencing against
you;

11.7 pay, on written demand, a reasonable sum as defined in the Owner’s published
schedule of charges or as required by the relevant emergency service to cover any costs
incurred by the Owner if the Occupier sets off a fire alarm without due cause (even if
accidentally) resulting in the attendance of the emergency fire services or the evacuation
of any buildings;

11.8 not prepare or cook food anywhere other than in the kitchen in the Flat and not keep or
use deep fat frying equipment anywhere on the Development;

11.9 not keep or use candles or any open flame, lighting or heating equipment anywhere in
the Room or the Flat;

11.10 comply with any reasonable written regulations issued from time to time by the Owner
in connection with the use of the Shared Areas and/or Shared Items and conduct in the
communal areas of the Development generally;

11.11 not affix any notice poster or similar article anywhere in the Development except on
the notice boards (if any) provided making good any damage caused or paying the
Owner’s reasonable costs for failure to comply;

11.12 comply with all relevant legislation and other legal requirements in connection with the
Occupier’s use and occupation of the Flat and general conduct in the Development;

11.13 not park or allow any visitor to park any car or other vehicle on the grounds of the
Development without a permit where applicable.

11.14 not sub-licence or assign the whole, or any part, of the Room or Flat or any of the
Occupier’s rights under this Agreement nor part with or share possession or share
occupation of the Room;

“Sub-licencing” means renting the Room to another person or persons.

“Assigning” means transferring rights under this Agreement to another
person or persons.

11.15 use best endeavours to ensure that the Occupier’s visitors comply with clauses 10 and
11 of this Agreement headed “care of the accommodation” and “proper conduct for
communal living”;

11.16 complete the online induction within the Student Portal within 7 days of moving in. This
contains important fire safety information;

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LICENCE AGREEMENT
11.17 not smoke, including using E-cigarettes, in the Development other than in the
outside designated smoking areas (if any). A charge to cover the cleaning costs to
remove the effects of the smoke or to cover redecoration or damage to fixtures and
fittings may be applied to your account if you are found to be smoking in your room.
Further breaches could result in termination of the Licence;

11.18 not bring onto or allow to be stored or kept or used within the Room, Flat or Development
and to report to the Owner or any of its staff the presence of any:

(a) animals or pets of any description;

(b) liquid or gaseous fuel, noxious or explosive substance or gas, paraffin or gas
heater, cookers, candles or other naked flame devises or consumables;

(c) illegal drugs or substances whether for the Occupier’s own use or otherwise unless
prescribed by a bona fide medical practitioner; and

(d) weapons or imitation weapons of any form.

11.19 not commit any form of harassment on the grounds of race, religion, sex or disability
or any other act which may become a nuisance or annoyance, or cause offence to any
other occupiers or visitor, or to any owner or occupier of any neighbouring property;

11.20 not alter or add to the Room, Flat or Development nor re-decorate the whole or any part
of it or the interior, nor allow anyone else to do so;

11.21 not use the Room, Flat or the Development or any part of it, nor allow anyone else to
do so, for any activity which is dangerous, offensive, noisome (including the playing of
loud music at any time) illegal or immoral or which are or may become a nuisance or
annoyance to the Owner or the other occupiers of the Flat, the Development or any
neighbouring property;

11.22 not run a trade or business from the Room, Flat or Development;

11.23 not act or fail to act in a way which will or may result in any policy of insurance in
respect of the Development becoming void or voidable or whereby the premium or
excess therefor and therein may be increased;

11.24 not install any wireless or television pole, aerial, satellite dish or apparatus on the
Development;
11.25 not use, threaten, harass or commit any violence against any other occupier or bona fide
visitor or against the Owner, the Agent or any of their staff or agents;

11.26 not expose or allow to be hung any laundry washing or other items so as to be visible
from outside the Flat and not to dry clothes on any storage or electrical convector or fan
heaters;

11.27 not store bicycles in the Room, Flat or any balconies, access ways or staircases but
instead will store any bicycle in the designated bicycle storage areas.

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LICENCE AGREEMENT

11.28 comply with such regulations as are issues by the Owner from time to time provided that
a copy of the same is provided to the Occupier.

12 Access by the Owner

12.1 The Occupier must permit the Owner and the Agent and their staff or agents with any
necessary contractors and workman to enter the Flat and the Room at all reasonable
times upon reasonable prior notice (save in the event of emergency) in order to:

(a) carry out the services required under this Agreement;

(b) show the accommodation to prospective new occupiers;

(c) examine the state and condition of the Flat and the Room and the Shared Items
and the Room Items;

(d) carry out any repairs to the Room, the Flat or the Development that are reasonably
necessary pursuant to the Owner’s responsibilities under this Agreement or by
statute and for any other reasonable purpose in connection with the management
of the Development.

12.2 The Occupier acknowledges and agrees that the Owner shall not be liable to the
Occupier and the Occupier agrees not to bring any claim in respect of any noise or
disturbance caused by works or alterations to the Development or to any adjoining or
neighbouring property nor shall the Occupier be entitled to object to any interference
with the access or light or air to the Room or Flat resulting from any such works or
alterations.

13 At the end of this Agreement

When this Licence comes to an end (however that may be) the Occupier will:

13.1 attend a check out inspection by the Owner’s site management team and sign a copy of
the inspection report;

If the Occupier fails to attend the check out inspection it will be very
difficult for the Occupier to challenge the inspection and any charges levied
for damage and disposal of refuse and abandoned items.

The availability of check out inspections is subject to staffing levels and demand from
Occupiers.
13.2 vacate the Room and remove all of their belongings from the Development and leave
the Room and the Room Items in the same clean state and condition as they were at
the beginning of the Residential Period. The Owner will dispose of any items left in the
property after the date this Licence comes to an end. If the Occupier has an outstanding
balance on their account and fails to remove any of their property from the
Development, 7 days after this Licence comes to an end then the Owner may sell such

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property as the agent of the Occupier and the Occupier will indemnify the Owner
against any liability to any third party whose property is sold by the Owner in the
mistaken belief that such property belonged to the Occupier. If after 6 months the
sale proceeds net of any disposal and reasonable management costs have not been
claimed by the Occupier then the Owner shall be entitled to keep them absolutely;

13.3 both jointly with the other occupiers and individually ensure that the Shared Areas
and Shared Items are left in the same clean state and condition as they were in at the
beginning of the Residential Period;

13.4 ensure that any Room Item or Shared Item which may have been moved during
the Residential Period is returned to the location that they were in at the start of the
Residential Period: and

13.5 return to the Owner all relevant keys given to the Occupier at the start of the Licence,
and for any not returned at the end of the Licence the Occupier will pay to the Owner a
reasonable replacement charge.

14 Expenses related to breaches of this Agreement or recovering possession

14.1 If the Occupier breaches this Agreement or fails to fulfil any of its obligations under this
Agreement, the Occupier shall pay within 7 days of written demand any reasonable
costs incurred by the Owner in remedying such breaches or in connection with the
enforcement of those obligations.

14.2 If the Owner (acting reasonably) considers that the Occupier is jointly responsible
(i.e. together with others) for a breach of this Agreement or a failure to fulfil any of
its obligations under this Agreement then the Occupier shall bear a proportion of the
reasonable costs incurred by the Owner in remedying such breaches or in connection
with the enforcement of those obligations. The proportion will be determined by the
Owner (acting reasonably) and the Occupier shall reimburse the Owner for such cost
within 7 days of written demand.

14.3 The Occupier will also pay on demand all reasonable expenses fees and costs incurred
by the Owner in connection with:

(a) collecting or attempting to collect any sums which are due but unpaid by the
Occupier under this Agreement;

(b) ensuring that the Occupier gives up occupation of the Room once he/she is no
longer entitled to occupy; and

(c) losses or damage in accordance with the Owner’s published ‘schedule of

charges’, details of which are available from the Owner upon request and a copy
of which is attached to this Agreement, provided such charges are reasonable
(both in amount and in nature and no more than what we have properly incurred).

15 Rights to end the Licence before the expiry of the fixed

Residential Period

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15.1 The Owner reserves the right to terminate this Agreement (and the Licence granted by it)
by written notice to the Occupier with immediate effect if:

(a) the Licence Fee is unpaid for 21 days after becoming payable whether it has been
formally demanded or not;

(b) the Occupier is declared bankrupt under the Insolvency Act 1986;

(c) the Occupier has breached this Agreement; and/or

(d) the Occupier ceases to be a full time student;

15.2 If the Owner terminates this Agreement pursuant to clause 15.1, then the Licence
shall immediately end, without prejudice to any right or remedy of the parties to this
Agreement in respect of any prior breach of its terms.

15.3 Where the Development is damaged by an uninsured risk and is not reasonably fit
for habitation, either party may terminate this licence by giving written notice to the
other. The Owner will refund to the Occupier any Licence Fee the Occupier has
paid in respect of any period after termination.

16 Occupier indemnity

If the Occupier fails to supply to the Owner within 7 days of written request a fully
completed certificate of exemption in respect of council tax or ceases to be a full time
student but continues to live in the Room then the Occupier must within 7 days of written
demand from the Owner reimburse and indemnify the Owner in respect of any Council
Tax due in respect of the entire Flat as a result of the Occupier’s continued occupation of
the Room.

Whilst the Occupier is a student at a prescribed educational establishment

he/she does not trigger a Council Tax charge. If the Occupier ceases to be
a student and continues living in the Development this may trigger a
Council Tax charge for the whole Flat.

The Owner expects the Occupier to be responsible for this and any other
Council Tax consequences of the Occupier ceasing to be a student. The
Occupier may incur council tax charges for any dates in residence that fall
outside the exemption period noted on the certificate of exemption.

17 Owner’s obligations

The Owner agrees to:

(a) allow the Occupier to enjoy the Room without unnecessary or unwarranted
interference;

Capitol Students Student Accommodation – Gorgie 15

LICENCE AGREEMENT
(b) to keep the structure and exterior parts as well as plumbing, sanitary conveniences
and installations such as electrical wiring and gas piping (if any) in good and safe
working order;

(c) comply with the Furniture and Furnishings (Fire Safety) Regulations 1988 and any
subsequent amendments;
(d) provide personal contents insurance (restrictions apply). Please go to
https://my.endsleigh.co.uk/registration for further details or check with the site
management; and

(e) at the beginning of the Residential Period equip the Room with the Room Items
and, where applicable, the Shared Areas with the Shared Items.

The Owner will not insure items other than the identified Room Items and
the Shared Items.

18 Data Protection

18.1 By signing this Agreement the Occupier and the Guarantor consent to the Owner
‘processing’ their ‘personal data’ (as those terms are defined in the General Data
Protection Regulation (GDPR)) as necessary to provide the services and
accommodation detailed in this Agreement, and as otherwise set out in the privacy policy
at the Agent’s website: https://www.capitolstudents.com/privacy-policy/.

18.2 In particular and without limiting the point just made, the Occupier and the Guarantor
give their respective consents to the Owner to disclose to the other party and/or to third
parties (including law enforcement agencies) information about them which the Owner
obtains pursuant or in connection to its provision of accommodation and as it considers
reasonably necessary to fulfil its obligations under this Agreement, applicable law or
otherwise.

19 Notices

19.1 Any notice to the Owner sent under or in connection with this Agreement shall be deemed
to have been properly served if sent by first class post to, or delivered personally to, the
Owner’s address given on the first page of this Agreement.

19.2 Any notice to the Occupier sent under or in connection with this Agreement shall be
deemed to have been properly served if sent by first class post to, or delivered personally
to, the Occupier’s address given on the first page of this Agreement or if delivered
personally to the Room.

19.3 Any notice sent by first class post shall be deemed to have been received 48 hours after
posting.

19.4 The Owner’s address for service is the Owner’s address as stated on the first page of this
Agreement (or such replacement address for the Owner has may have been notified in
writing to the Occupier).

Capitol Students Student Accommodation – Gorgie 16

LICENCE AGREEMENT
20 Limitation of Owner’s liability

20.1 Subject to Clause 20.2, the Owner is not liable for:

(a) the death of, or injury to the Occupier or invitees to the Room;

(b) damage to any property of the Occupier or that of the Occupier's invitees to the
Room; or

(c) any losses, claims, demands, actions, proceedings, damages, costs or expenses
or other liability incurred by Occupier or the Occupier's invitees to the Room in the
exercise or purported exercise of the rights granted by this Agreement.

20.2 Nothing in Clause 20.1 shall limit or exclude the Owner’s liability for:

(d) death or personal injury or damage to property caused by negligence on the part
of the Owner or its employees or agents; or

(e) any matter in respect of which it would be unlawful for the Owner to exclude or
restrict liability.
21 Governing law and jurisdiction

This Agreement and any dispute or claim arising out of or in connection with it or its
subject matter will be governed by and construed in accordance with the law of Scotland.

This Agreement was entered into on the date stated under the Owner’s signature below.

The parties intend that this document is signed electronically and shall
take legal effect as a deed. The fact that this deed is signed electronically
rather than manuscript is not intended to have any impact on its legal
effect.

Capitol Students Student Accommodation – Gorgie 17

LICENCE AGREEMENT APPENDIX

Part 1 : Cluster Flat Accommodation

Full standard charge list for damaged items (include VAT & labour). These costs are approximate
and may vary dependent on the situation. Some items within the scheme are not able to be listed.
Replacements will be charged at invoice price + 10% to cover shipping and fitting. If items are
able to be repaired rather than replaced then charges may be less than those indicated.

ITEM

Mattress £100
Bed base up to £250
TV £400
TV Remote £40
Wardrobe up to £250
Window Blinds £100
Laminate Floor up to £450
Door Lock £300
Mirror £120
Key Card £30
Post Box Key £10
Pin Board £90
Shelving up to £1000
Desk £300
Replace Door £320
Replace Aircon unit up to £1000
Replace Light Fitting £100
Mattress Protector £10
Desk Chair £175
Window up to £600
Bathroom Cupboard £100
Toiletry Shelf £25
Shower Tray up to £500
Shower Screen £250
Towel Rail £30
Toilet Seat £25
Shower Head £50
Sink Basin £70
Bathroom Floor £250
Bathroom Bin £40
Corridor Carpet up to £450
Kitchen Sofa up to £700
Oven/Grill/Microwave £750
Bin £75
Hob £450

Capitol Students Student Accommodation – Gorgie 18

LICENCE AGREEMENT APPENDIX
Part 1 : Cluster Flat Accommodation

Coffee Table £300

Kitchen Worktop up to £500
Kitchen Cupboard up to £500
Fridge Freezer £400
Cooker Hood £450
Whiteboard £100
Replace Oven Tray £180
Kitchen Table £450
Kitchen Chairs £75
Microwave Plate £95
Microwave Grill £20
Redecorate Bedroom up to £70
per wall Redecorate Kitchen up to £100
per wall Clean Bedroom Floor up to £50
Clean Bedroom up to £100
Clean Bathroom up to £100
Clean Kitchen up to £350
Rubbish Removal £15 per bag

Capitol Students Student Accommodation – Gorgie 19

LICENCE AGREEMENT APPENDIX

Part 2 - Studio Accommodation

Full standard charge list for damaged items (include VAT & labour). These costs are approximate
and may vary dependent on the situation. Some items within the scheme are not able to be listed.
Replacements will be charged at invoice price + 10% to cover shipping and fitting. If items are
able to be repaired rather than replaced then charges may be less than those indicated

ITEM

Mattress (Double/Single) £100/£70

Bed Base up to £250
TV £350
TV Remote £40
Wardrobe up to £750
Window Blinds £100
Laminate Floor up to £450
Door Lock £300
Mirror £120
Key Card £30
Post Box Key £10
Pin Board £90
Shelving up to £1000
Desk £300
Replace Door £320
Replace Aircon unit up to £1000
Replace Light Fitting £100
Mattress Protector £10
Desk Chair £175
Window up to £600
Bar Stools £60
Breakfast Bar £250
Bathroom Cupboard £100
Toiletry Shelf £25
Shower Tray up to £500
Shower Screen £250
Towel Rail £30
Toilet Seat £25
Shower Head £50
Sink Basin £70
Bathroom Floor £250
Bathroom Bin £40
Oven/Grill/Microwave £750
Bin £75
Hob £350

Capitol Students Student Accommodation – Gorgie 20

LICENCE AGREEMENT

APPENDIX
Part 2 - Studio Accommodation

Kitchen Worktop up to £500

Kitchen Cupboard up to £250
Kitchen Cupboard Door £80
Fridge Freezer Large £800
Cooker Hood £350
Replace Oven Tray £180
Microwave Plate £95
Microwave Grill £20
Redecorate Bedroom up to £70
per wall Clean Bedroom Floor up to £50
Clean Bedroom up to £100
Clean Bathroom up to £100
Clean Kitchen up to £100
Rubbish Removal £15 per bag

Capitol Students Student Accommodation – Gorgie 21

 Before signing this Agreement the Occupier and the Guarantor
LICENCE AGREEMENT
should read the following notes

This Agreement is a legally binding document. Signing it means that

the Occupier and the Guarantor have each read, understood and
agreed to be bound by its terms. The Occupier and the Guarantor
should therefore each satisfy themselves that this is indeed the
case before signing.

The Occupier and the Guarantor should be aware that they will
be bound for the whole of “the Residential Period” (as defined
above) and will not be released from their obligations (for example
to pay Licence Fee) until the Residential Period expires. By signing
the Occupier and the Guarantor consent to the uses of their
respective data described in the Owner’s privacy agreement at
https://www.capitolstudents.com/privacy-policy/ and in this Agreement.

Occupier Signed by the Occupier: summer muyingo

summer muyingo (May 23, 2023 17:55 GMT+2)

Dated by the Occupier: May 23, 2023

Proof of ID
Guarantor Full Name of the Guarantor: Miss Nicole Muyingo

Home Address: 17 Belmore House, camden road

london, N7 0HL

United Kingdom (Great Britain)

Time at current address: n/a

If less than 3 years, please
give details of previous
home address:

Tel No: +13102131390

Mobile No: +13102131390

Email Address: nicole@muy-house.com

DOB: 27/06/1987

Capitol Students Student Accommodation – Gorgie 22

LICENCE AGREEMENT
Note – A Guarantor is only required if the Occupier wants to pay
the Licence Fee in three instalments – if the Occupier settles the
Licence Fee in advance in full then they need not provide a
Guarantor.

The Guarantor should enclose a recent utility bill as proof of

address. If no UK-based Guarantor is available the full year
Licence Fee must be paid in advance.

Proof of ID Proof of address

Guarantor Signed by the Guarantor nicole muyingo
nicole muyingo (May 24, 2023 10:02 MDT)

Dated by the Guarantor May 24, 2023

PLEASE NOTE THAT THE GUARANTOR MUST THEMSELVES

SIGN THIS AGREEMENT ABOVE. IF ANYONE OTHER THAN THE
GUARANTOR SIGNS THIS AGREEMENT AS GUARANTOR, OR
FORGES THE GUARANTOR’S SIGNATURE, THIS IS A CRIMINAL
OFFENCE AND WILL BE REPORTED TO THE POLICE.

Owner CapitolStudents Gorgie

Signed on behalf of the Owner CapitolStudents Gorgie (May 25, 2023 11:53 GMT+1)

OWNER TO DATE STAMP HERE May 25, 2023

It is agreed between the Owner, the Occupier and the Student/Occupier that
the date on which this Agreement shall come into being is the date specified
under the Owner’s signature above and references to “the date of this
Agreement” or similar in this Agreement shall be construed accordingly.

Capitol Students Student Accommodation – Gorgie 23

 Acceptable Behaviour Policy

1. Introduction
1.1. This acceptable behaviour policy sets out the basis on which you and your guests may behave when in
the Development.
1.2. The conditions in this acceptable behaviour policy are non-exhaustive and we reserve the right to
make any amendments or additions to this policy as we see fit.
1.3. By signing your Licence Agreement you agree to abide by the terms of this acceptable behaviour policy
and to ensure that your guests do likewise. Capitol Students reserves the right to evict from its
accommodation those who it reasonably considers to be in material breach of its Licence, which
incorporates the terms of this acceptable behaviour policy.
1.4. Unless the context requires otherwise, the words “Room”, “Flat” and “Development” shall have the
meaning given to them in your Licence Agreement.

2. Cleanliness
2.1. All residents have a responsibility to keep their Room and the communal areas of their Flat in a clean,
tidy and hygienic condition at all times.
2.2. You must regularly wipe down surfaces, hoover carpets, mop floors and clean window interiors.
2.3. You must wash up kitchen utensils, crockery and cutlery after use and regularly clean cooking
appliances and equipment.
2.4. You must regularly clean refrigerators and freezers: disposing of any perishable items as they go off.
2.5. You must clean bathroom and toilet facilities after use. It is imperative that the bathroom floor is kept
dry after use.
2.6. Please don’t keep full refuse bags in your Flat, Studio and Room. You must regularly empty any full
refuse bags from the bins in your Flat, Room or Studio and place them into the designated outside bins.
2.7. Please don’t allow empty cans, bottles, tins, takeaway containers or other items for recycling to
accumulate in your Flat, Room or Studio. You must regularly place any such items into the designated
outside recycling containers.

3. Nuisance
3.1. All residents have a responsibility to ensure that at all times they, and their guests, conduct themselves
in a way which does not annoy or cause an inconvenience to others.
3.2. Please don’t make excessive or unnecessary noise.
3.3. Please don’t play loud music or music with high levels of bass, especially after 11pm and during the
examination period.
3.4. Please don’t organise parties without our permission.
3.5. Please don’t rearrange or tamper with fixtures and fittings.
3.6. Please don’t redecorate or vandalise (including any graffiti) the decorative finish of the Development.
3.7. Please don’t damage or remove the property of other residents or visitors.
3.8. Please don’t leave bikes or your unattended property in communal areas of the Development.
3.9. Please don’t tamper with, remove or bring onto the Development any road furniture or signage.

4. Harassment
 4.1. The residents at the Development come from a wide range of social, cultural, ethnic, geographical and
religious backgrounds. All residents have a responsibility to ensure that at all times they, and their
guests, treat others with respect.
4.2. Please don’t make remarks or jokes which others may find offensive or insulting.
4.3. Please don’t make gratuitous or derogatory references to a person’s appearance, ability, beliefs,
background or sexuality.
4.4. Please don’t display or distribute sexually explicit material.
4.5. Please don’t make unwanted physical contact or sexual advances.
4.6. Please don’t ridicule, undermine or exclude others or encourage others to do so.
4.7. Please don’t display banners without permission from the management and please be respectful that
they don’t contain offensive slogans or flags.
4.8. Please don’t verbally or physically threaten, bully or intimidate others.
4.9. We take any aggressive behaviour and abuse towards our staff seriously. Please treat them with
respect.

5. Safety
5.1. All residents have a responsibility to ensure that at all times they, and their guests, do not jeopardise
the health and safety of themselves or of others.
5.2. Please don’t act in way which may cause harm or injury to yourself or others.
5.3. Please don’t smoke anywhere at all inside the building and only smoke in the designated smoking
area. A cleaning charge may be applied to your account to remove the effects of any smoke.
5.4. Please don’t prepare or cook food in any area other than a kitchen.
5.5. Please don’t consume excessive amounts of alcohol and be aware that it affects your judgement and
safety.
5.6. Please don’t possess, use, display or distribute any illegal substances or drug paraphernalia.
5.7. Please don’t misuse any medication, legal highs or solvents.
5.8. Please don’t possess, use, display or distribute any dangerous or offensive weapons (including any
firearms, blades, explosives and imitation weapons).
5.9. Please don’t possess, use or distribute any hazardous or combustible materials (including candles and
fireworks).
5.10. Please don’t possess or use any lighting or heating equipment which has an open flame or which has
not been authorised by us.
5.11. Please don’t tamper or attempt to repair any windows, door furniture or fire safety equipment.

6. IT Systems
6.1. All residents have a responsibility to ensure that at all times they, and their guests, use the IT network,
Internet or Wi-Fi access and telephony services (the “IT Systems”) provided in the Development
appropriately.
6.2. You must comply at all times with any Internet Usage Policy. This can be found at
https://www.capitolstudents.com/media/3245/ask4_tnc_2020.pdf.
6.3. Please don’t use the IT Systems for the purpose of fraud, for attempting to harm another person or
organisation or for any unlawful purpose.
6.4. Please don’t knowingly use the IT System to view, store, transmit, receive, distribute, upload or
download any material which:
(a) is unsolicited, deceptive, defamatory, obscene, offensive, hateful or inflammatory;
(b) contains or promotes violence, discrimination, sexually explicit material or any illegal activity;
(c) breaches any contractual duty or duty of confidence; or
(d) infringes any intellectual property rights of another.
 6.5. Please don’t use the IT System in a way which is threatening or abusive to others, invades another’s
privacy or is likely to cause annoyance, inconvenience, embarrassment, alarm or needless anxiety.
6.6. Please don’t use the IT System in a way which impersonates another, misrepresents your own identity
or gives the impression it emanates from us.

7. Breach of this Policy

7.1. We will determine in our discretion whether there has been a breach of this Acceptable Behaviour
Policy through your conduct at the Development.
7.2. When a breach of this policy has occurred, we may take such action as we deem appropriate including:
(a) issue of a verbal or written warning to you;
(b) immediate, temporary or permanent withdrawal of your right to use the IT Systems;
(c) confiscation of any dangerous, offensive or unlawful articles or material;
(d) expenses and charges as set out in your Licence Agreement;
(e) forfeiture of your Deposit as out in your Licence Agreement;
(f) disclosure of information to your academic institution, supervisor, parent and/ or guardian;
(g) termination of your Licence Agreement;
(h) legal action against you; and
(i) disclosure of information to a law enforcement agency or other authority.
7.3. We exclude liability for actions taken in response to breaches of this Acceptable Behaviour Policy. The
infringements and responses described in this policy are not limited, and we may take any other action
as we reasonably deem appropriate.

I have read, understood and accept the Acceptable Behaviour Policy.

Name
Miss Summer Muyingo
Room Number A.7F
Date May 23, 2023
Signature summer muyingo
summer muyingo (May 23, 2023 17:55 GMT+2)
 Drug and Visitor Policy

Drug Policy
Capitol Students is committed to the active promotion of a healthy lifestyle for our students. This
means that we will take action against students who are found to possess, use, supply or produce
illegal drugs in our accommodation.

CAPITOL STUDENTS OPERATES A ZERO TOLERANCE POLICY TO DRUGS

The following actions will be deemed to contravene Clause 11.18 (c) of the Licence Agreement;
• Having illegal substances on their person or in their accommodation
• Using illegal substances
• Supplying illegal substances and using the accommodation for this purpose

Capitol Students will take the following action;

• Report any drug related activity to the police
• Where proven, you will be required to leave the accommodation and pay all termination
charges
• We may provide you with advice on finding alternative accommodation and inform you of
drug support lines/websites depending on the circumstances

Visitor Policy
Please note that in accordance with Clause 11.15 of your Licence Agreement, students are responsible
for the action/behaviour of any guests invited onto Capitol Students’ property.
• They must be accompanied at all times and never be in possession of your access card
• In our flats/studios, we allow guest to reside in students’ rooms for a maximum of three nights
and no more than once a month. It is courteous to ask your other flatmates if you are sharing
a flat
• We do not allow parents unless by prior arrangement with the management during graduation
week
• Guests may not use the gym
• Guests may use the common room but always be accompanied by you
• Capitol Students reserves the right to eject your guest at any time should they breach any
part of your Licence Agreement

I have read, understood and accept the Capitol Students Drug and Visitor Policies.

Name Miss Summer Muyingo

Room number A.7F

Date May 23, 2023

Signature summer muyingo

summer muyingo (May 23, 2023 17:55 GMT+2)
 Sub-licencing Policy

Under clause 11.14 of your contract you are not allowed to sub-licence your room to any other
party. Please see the clause below.

11.14 not sub-licence or assign the whole, or any part, of the Room or Flat or any of the
Occupier’s rights under this Agreement nor part with or share possession or share
occupation of the Room;

“Sub-licencing” means renting the Room to another person or persons. “Assigning”

means transferring rights under this Agreement to another person or persons.

Should you wish to leave your contract early then it may be possible to re-license your room
to another person or persons. This must be done through the office. Please ask at reception
for the full terms and conditions.

You cannot give your key to another person or persons to move into your room. You can
also not take money directly from them. This is a breach of your license and will result in
the person or persons occupying your room being asked to leave. By doing this you are
forfeiting your right to return to the room. Your key will be stopped and any belongings
removed from your room and stored until you can pick them up. You will not be entitled
to any refund.

If you have any questions about re-licensing then please come to the office and we are happy
to help and give you the terms and conditions.

I understand that if I sub-licence my room by giving my key to another party, then I will forfeit
my right to the room, the party occupying my room will be asked to leave, my belongings
will be removed and stored, I will not be able to return to the room and I will not be entitled
to any refund. All re-licencing must be organised through the office.

Name Miss Summer Muyingo

Room Number A.7F
Signature summer muyingo
summer muyingo (May 23, 2023 17:55 GMT+2)

Date May 23, 2023

 Ms Nicole Muyingo
17 BELMORE HOUSE
CAMDEN ROAD
LONDON N7 0HL

◼
Your gas bill Your customer number:
85 00 25 88 84 17

Bill date: Bill period:

2 May 2023 6 Feb 2023 - 31 Mar 2023

1 2
What do I owe? When do I pay?

Your payment is due by

Your
payment is £147.13 18th May
Your payment slip can be found
on the last page of this bill

3
Gas tariff: Standard Could I pay less?

Remember - it might be worth thinking about

switching your tariff or supplier*.
See step 4 for more details about your
Your 12 month Personal Projection for your current
account and tariff
tariff is £616.50

Save £35.18 You could fix your prices for

Your estimated gas use was Standard DD longer with our Fix & Fall June
Variable tariff 2016 tariff with a Personal
Projection of £581.32
Our cheapest tariff overall

2741.65 kWh (kiloWatt All of the prices above include VAT and any discounts.

hours)
Direct Debit only.

Your Personal Projection is an estimate based on your previous

consumption, and could be affected by future tariff, price or
consumption change. All tariffs subject to availability.
* You will not be charged an exit fee if you switch supplier.

To pay your bill or to give us your meter reads

britishgas.co.uk/makeapayment
britishgas.co.uk/submitmeterread
Call our 24 hour automated line on
0800 107 0224
4
I’d like more detail

About your TCR

Tariff Comparison Rate (TCR):
About your tariff 5.38p per kWh
This information will help you to compare your current tariff
with others available. The TCR can be used to compare the price of energy
Your gas tariff tariffs across suppliers.
Tariff name Standard The TCR is not based on your actual consumption but is
Payment method Cash/Cheque based on the energy consumption of a typical customer
End date No end date using 13,500 kWh of gas and should be used as a guide only.
Exit fee (if you switch supplier before end date) Not applicable
Based on your actual usage in the last 12 11167.08 kWh For more information on our tariffs and TCRs go to
months britishgas.co.uk/tariffs

Your estimated meter reading

What you paid - thank you Gas 8 6 2 1
Post Office payment 19 February 2023 £243.25
Total payments £243.25

Your gas use in detail How we calculate your gas cost?

Meter number: 04169398 Gas is a natural product. One unit does

not always produce exactly the same
amount of energy. In order to price
6 Feb 2023 - estimated meter reading 8534 energy from gas consistently, we
26 Feb 2023 - estimated meter reading 8572 convert your units used into kiloWatt
hours of energy, using the following
Estimated units used over 21 days 38 formula:
(Unit calorific value for this period 39.2)
a. imperial units used See detail
Gas units converted into kWh 1197.50 100's Ft3
b. x metric conversion 2.83
1197.50 kWh x 4.770p £57.12 c. x calorific value See detail
Cost of gas used this period £57.12 d. x volume correction 1.0226400
e. ÷ kWh conversion 3.6
Standing charge £5.20 f. = kWh See detail
6 Feb 15 - 26 Feb 15
21 days at 24.770p per day
How does this compare with last
27 Feb 2023 - estimated meter reading at price change 8572
year?
31 Mar 2023 - estimated meter reading 8621
Estimated units used over 33 days 49 2086.10 kWh
(Unit calorific value for this period 39.2)
Gas units converted into kWh 1544.15
1544.15 kWh x 4.510p £69.64 6 Feb 14 - 31 Mar 14
Cost of gas used this period £69.64
2741.65 kWh
Standing charge £8.17
27 Feb 15 - 31 Mar 15
33 days at 24.770p per day 6 Feb 15 - 31 Mar 15

Total gas used £140.13

VAT at 5.00% £7.00
Total gas including VAT £147.13
Your previous balance £243.25
Your payments -£243.25
Total to pay £147.13
5
Where does my money go? The information below shows how what you pay covers much
more than just the wholesale cost of gas*.

External Costs Our Costs

51% 23% 4% 7% 8% 7%
Wholesale gas costs Delivery to your home Environmental & social Corporation tax & VAT Operating costs Our profit
(Regulated by Ofgem) policies

*Breakdown figures indicative as at February 2013 and based on actual British Gas cost averages from 2010 to 2012, including average annual
consumption of 13,500 kWh of gas and average regional prices. Profit figure shown is after tax. For more information on environmental and
social policies visit ofgem.gov.uk/environmental-programmes

6 For more information on energy efficiency or to track your

Can I save some money? energy usage, visit britishgas.co.uk/energysaving

1. With free insulation you could save money on 2. Be energy aware

your heating bills
If your home isn't properly insulated, you could be wasting
money. As much as £140 through the loft and £160 through
the walls, every year (that's what the Energy Saving Trust
estimate, you can find out more at energysavingtrust.org.uk ).
The good news is, working with the government, British Gas is
rolling-out free insulation to millions of homes across Britain
and yours could be one of themˆ. Check today if your home is
one of the millions that could benefit from free insulation, call
0800 107 8499† or visit britishgas.co.uk/insulation
One of the best ways to reduce your bill is to use less
energy. At British Gas, we want to help you get on top of
your energy usage and are happy to provide advice about
where to start and the tools you need to make a change. For
top tips on saving energy in your home, visit:
britishgas.co.uk/energysaving
ˆThere are a few areas of the country we can’t reach. Modern houses are built
with insulation ñ check the details on our website. We give free insulation under
the Energy Companies Obligation and we’ll need to do a survey to make sure
your house qualifies. We’ll cover the cost of the insulation itself and some
scaffolding and vents, but if your house needs specialist equipment, you may
need to contribute to the cost. If you rent your house, you’ll need your
landlord’s written permission.
†We’re here Monday to Friday 8am to 8pm and Saturdays 8am to 4pm. Calls
are free from a BT landline but mobiles might be charged. We record calls to
help improve our service to you.

3. Change
To change the way you pay go to our website or speak to one of our team.
You could save 0.3p per kWh discount off your gas unit rates by changing to Direct Debit.

7 You'll need your customer number:

How can I pay? 85 00 25 88 84 17

Switch to Direct Debit Internet or phone PayPoint Post office

Collect 800 Nectar points
for each account you
switch. Go to
britishgas.co.uk
Credit or Debit card
Online or by phone:
visit britishgas.co.uk/
makeapayment or call us
on 0800 107 0224. AMEX
not accepted. Please allow
2 working days for your
payment to clear.
banking Take this bill and pay by Take your payment slip with your
Pay us directly using cash. payment card, cash or a cheque
account number 71584685 made payable to 'Post Office Ltd'.
Bank or by post
and sort code 40-05-30,
Take your payment slip with Allow 3 working days for payment
quoting your customer your payment card, cash or to clear the bank/Post Office and
number: a cheque to the bank. Or
85 00 25 88 84 17 PayPoint, 5 if you pay by post.
send a cheque made
payable to
SMS Please don't send cash in the post.
Call us on 0800 048 0202 'British Gas Trading Ltd'.
Write your customer
to register. number on the back and
Download our App send to:
Pay your bills and view British Gas,
detailed account Payment Area 55,
Camberley,
information. GU95 1AB
 Our Priority Service Register is a free, confidential service that provides
8 additional support to those most in need. To find out about eligibility
Where can I get some help? and the services on offer, such as free gas safety checks and the
password protection scheme, call us on 0800 0728625 or go to
britishgas.co.uk/Priority-Service-Register

Your gas meter point 32 93 02 02 05 Bills for the visually impaired

reference number is:
Call us: 0800 072 8625
Textphone: 18001 0800 072 8626
London Electricity Price Area
G4S read your meter

To find the name and

britishgas.co.uk Know your rights Emergency address of the company
To manage your account, pay your It's easy to get free, responsible for the gas
bill and submit your meter reads. independent advice so Smell gas?
that you 'Know your pipeline delivery network to
Speak to one of our rights' as an energy 0800 111 999 your home, please call:
general enquiries team consumer. You might (24 hours a day) 08701 600 229
want to get a better deal,
0800 048 0202 find out how to make a Boiler breakdown? Mon-Fri 8am ñ 9pm,
Mon-Fri 8am ñ 8pm / complaint, get advice excluding Bank Holidays
Sat 8am ñ 6pm about the quality of your
electricity or gas supply,
0800 294 9650
Write to: (24 hours a day)
or ask for help if you're
British Gas We’re never far away
struggling to pay your
PO BOX 227 bills. To 'Know your in an emergency.
Rotherham rights' visit
S98 1PB www.citizensadvice.org. If your boiler or central
uk/energy for up to date heating isn’t working
For account questions please information or contact the just give us a call.

Brit|DFG|TCALC11 07|
have your meter reading handy. Citizens Advice consumer
service on
03454 04 05 06 for a
paper copy.

If you are unhappy with the service we have provided

Please contact us on We will do all we can to resolve The Citizens Advice consumer service Call 0330 440 1624
0800 072 8632 your issue straight away. If this provides free confidential and (Textphone 0330 440 1600)
Mon-Fri 8am - 8pm / is not possible we will aim to impartial advice on consumer issues Fax 0330 440 1625,
Sat 8am - 6pm resolve the matter for you and can be contacted at any stage of email
within 14 days. the complaint process. Visit enquiries@os-energy.org
or go online at citizensadvice.org.uk/energy or call or go online at
britishgas.co.uk/ When you contact us to make a the Citizens Advice consumer helpline ombudsman-services.org/
energycomplaints complaint we will apologise, on 03454 04 05 06. energy
provide you with an
or write to explanation and confirm what If your complaint remains unresolved They may ask us to apologise,
British Gas Complaints action needs to be taken, this after eight weeks or we issue you with explain what has gone wrong,
Management Team may include a goodwill gesture. a deadlock letter you can contact the correct the problem or give
PO BOX 226 If you remain unhappy please Ombudsman Services: Energy. The you a financial award. You do
Rotherham write to Kevin Roxburgh, Ombudsman is there to help resolve not have to accept their
S98 1PB Director of Customer Service, disputes between energy suppliers decision.
PO BOX 226, Rotherham, and their customers and can provide
S98 1PB. free, independent help and advice.
Write to PO Box 966, Warrington,
Calls to a 0800 number are free from a BT Calling Plan. Mobile and other providers' charges may vary. If WA4 9DF
you are hard of hearing or speech impaired and use a textphone, please call 18001 0800 072 8626 . Calls
may be recorded and monitored for quality assurance and compliance purposes.

British Gas is the trading name of British Gas Trading Limited. Registered in England & Wales (Registered No. 03078711). Registered Office: Millstream, Maidenhead Road,
Windsor, Berkshire SL4 5GD. britishgas.co.uk British Gas Trading Limited is authorised and regulated by the Financial Conduct Authority for its consumer credit activities
and is an Appointed Representative of British Gas Services Limited for its insurance mediation activities. British Gas is a mandatory FIT Licensee. VAT Registered Number
684 9667 62. Bill date & tax point 2 May 2023.

Gas Payment Slip British Gas

Amount due
Reference (customer account number) Credit account number no fee payable at P.O.counter

155
85 00 25 88 84 17 143 0653 £ 147.13
24 Ms Nicole Muyingo Cheque acceptable at a Post Office Total
cash
Printed by Communisis

Cheques
Cashiers stamp Signature 9826 1388 9085 0025 8884 179
and initials Date

43-06-53
£
/ / HSBC Head Office Collection Account

Please do not write in the area below or fold this voucher

850025888417 A4241430653 91 X